Brother MFC-9120CN User Manual

USER’S GUIDEMFC-9120CNMFC-9320CW Version AUSA/CAN

viii4 Security features 29Secure Function Lock 2.0 (MFC-9320CW only) ...29Setting the password for the

Chapter 1184

Section IIICopy IIIMaking copies 86

8612How to copy 12Entering copy mode 12Press (Copy) to enter Copy mode. 1 Stack/Sort2 Copy ratio and Copy layout3 Contrast4 Quality5 Number of copies

Making copies8712Copy options (temporary settings)12When you want to quickly change the copy settings temporarily for the next copy, use the temporary

Chapter 1288Using the Options key 12Use the Options key to quickly set the following copy settings temporarily for the next copy.Press Menu selections

Making copies8912Improving copy quality 12You can choose from a range of quality settings. The default setting is Auto. AutoAuto is the recommended m

Chapter 1290To change the default setting follow the steps below:a Press Menu, 3, 3. Copy3.Contrastb Press a or b to increase or decrease the contrast

Making copies9112Making N in 1 copies (page layout) 12You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allo

Chapter 1292If you are copying from the scanner glass:12Insert your document face down in the direction shown below: 2 in 1 (P)  2 in 1 (L)  4 in 1

Section IVDirect printing IVPrinting photos from a digital camera (MFC-9320CW only)94Printing data from a USB Flash memory drive (MFC-9320CW only)99

ix6 Receiving a fax 46Choose the correct Receive Mode ...46Using receive modes ...

9413 Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digita

Printing photos from a digital camera (MFC-9320CW only)9513a Press Menu, 5, 3. USB Direct I/F3.PictBridgeb To set the PictBridge settings, press a or

Chapter 1396IMPORTANT• To prevent damage to your machine, do not connect any device other than a digital camera or USB flash memory drive to the USB d

Printing photos from a digital camera (MFC-9320CW only)9713NoteIf your ID has restricted options, the following messages appear on the LCD. e The LCD

Chapter 1398Connecting a camera as a storage device13Even if your camera is not in PictBridge mode, or does not support PictBridge, you can connect yo

991414With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the mac

Chapter 14100Printing data directly from the USB Flash memory drive (MFC-9320CW only)14a Connect your USB Flash memory drive to the USB direct interfa

Printing data from a USB Flash memory drive (MFC-9320CW only)10114f Press Black Start or Color Start to print the data.IMPORTANT• To prevent damage to

Chapter 14102NoteIf your ID has the restricted options, the following messages appear on the LCD. e The file names appear if the password is correct.f

Printing data from a USB Flash memory drive (MFC-9320CW only)10314i Press the dial pad key to enter the number of copies you want.Press OK. Copies=1j

x8 Dialing and storing numbers 63How to dial ...

Chapter 14104

Section VSoftware VSoftware and Network features 106

10615The User’s Guide on the CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (f

Section VIAppendixes VISafety and legal 108Options 121Troubleshooting and routine maintenance 124Menu and features 194Specifications 218Glossary 237

108AChoosing a location APut your machine on a flat, level, stable surface that is free of vibration and shocks, such as a desk. Put the machine near

Safety and legal109ATo use the machine safely APlease keep these instructions for later reference and read them before attempting any maintenance. If

110 DO NOT use flammable substances, any type of spray, or an organic solvent/liquid that contains alcohol or ammonia to clean the inside or outside o

Safety and legal111ACAUTION After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when yo

112 To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations. IMPORTANTThe fuser unit is marked with a caution

Safety and legal113AImportant safety instructions A1 Read all of these instructions.2 Save them for later reference.3 Follow all warnings and instruct

xiSection III Copy12 Making copies 86How to copy...

11416 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulti

Safety and legal115AStandard telephone and FCC notices AThese notices are in effect on models sold and used in the United States only.When programming

116WARNING For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or insta

Safety and legal117AIMPORTANT• Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate

118International ENERGY STAR® Qualification Statement AThe purpose of the International ENERGY STAR® Program is to promote the development and popular

Safety and legal119ALibtiff Copyright and License AUse and CopyrightCopyright© 1988-1997 Sam LefflerCopyright© 1991-1997 Silicon Graphics, Inc.Permiss

120Trademarks AThe Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Brother Industries, Ltd.Mult

121BBOptions BThis machine has the following optional accessory. You can increase the capabilities of the machine with this item.Options BSO-DIMM memo

122Memory board BMFC-9320CW and MFC-9120CN have 64 MB of standard memory. They also have one slot for optional memory expansion. You can expand the me

Options123Be Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO-DIMM diagonally (1), t

xiiSection V Software15 Software and Network features 106How to read the HTML User’s Guide...

124CTroubleshooting CIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Troubleshooting and routine maintenance125CTelephone line or connectionsDifficulties SuggestionsDialing does not work. Check for a dial tone.Change To

126Cannot receive a fax.(continued)Another device or service at your location may be answering the call before your Brother machine answers. To test t

Troubleshooting and routine maintenance127CSending faxesDifficulties SuggestionsPoor sending quality. Try changing your resolution to Fine or S.Fine.

128Copy difficultiesDifficulties SuggestionsCannot make a copy. Make sure that Copy is illuminated. (See Entering copy mode on page 86.) (For MFC-9

Troubleshooting and routine maintenance129CThe headers or footers appear when the document displays on the screen but they do not show up when it is p

130How do I print on envelopes? You can load envelopes from the manual feed slot. Your application must be set up to print the envelope size you are u

Troubleshooting and routine maintenance131CThe network scanning feature does not work.The network PC Fax Receive feature does not work.The network pri

132The network scanning feature does not work.The network PC Fax Receive feature does not work.The network printing feature does not work.(continued)(

Troubleshooting and routine maintenance133CImproving the print quality CIf you have a print quality problem, print a test page first (Menu, 4, 2, 3).

xiiiReplacing the consumable items...166Replacing a Toner cartridge ...

134White streaks or bands down the page  Wipe the windows of all four LED heads with a dry lint free soft cloth. (See Cleaning the LED heads on page

Troubleshooting and routine maintenance135CColored lines across the page  If colored lines appear at 1.2 in. (30 mm) intervals, replace the toner car

136Toner scatter or toner stain  Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print qu

Troubleshooting and routine maintenance137CAll one color  Identify the color causing the problem and put in a new drum unit. (See Replacing the drum

138Wrinkle  Change to the recommended type of paper. Make sure that the back cover is closed properly. Make sure that two gray levers inside the ba

Troubleshooting and routine maintenance139CCurled or wavy  Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended pa

140Setting Dial Tone detection CSetting the Dial Tone to Detection will shorten the Dial Tone detect pause.a (USA) Press Menu, 0, 4.(Canada) Press Men

Troubleshooting and routine maintenance141CError and maintenance messages CAs with any sophisticated office product, errors may occur and consumable i

142Cooling DownWait for a whileThe temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go int

Troubleshooting and routine maintenance143CDrum Error The corona wire on the drum unit needs to be cleaned.Clean the corona wire on the drum unit. (Se

xiv

144No Response/Busy The number you dialed does not answer or is busy.Verify the number and try again.No Toner The toner cartridge or the drum unit and

Troubleshooting and routine maintenance145CRegistration Registration failed. Press Black Start or Color Start and try again.Do one of the following:

1461(X) shows the toner cartridge or drum unit color that is near the end of its life. (K)=Black, (Y)=Yellow, (M)=Magenta, (C)=Cyan.Replace Toner The

Troubleshooting and routine maintenance147CTransferring your faxes or Fax Journal report CIf the LCD shows: Init Unable XX Print Unable XX Scan Una

148Document jams CIf the document is jammed, follow the steps below.IMPORTANTAfter removing a jammed document, check that no paper scraps are left in

Troubleshooting and routine maintenance149CPaper jams CTo clear paper jams, please follow the steps in this section.IMPORTANTPlease confirm that you h

150NotePulling out the jammed paper downwards allows you to remove the paper easier. c Make sure the paper is below the maximum paper mark (b) of the

Troubleshooting and routine maintenance151CPaper is jammed at the back of the machineCIf the LCD shows Jam Rear, a paper jam occurred behind the face-

152Paper is jammed inside the machine CIf the LCD shows Jam Inside, follow these steps:a Turn off the machine’s power switch. Unplug the telephone lin

Troubleshooting and routine maintenance153C• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. d Pull out

Section IGeneral IGeneral information 2Loading paper and documents 11General Setup 25Security features 29

154Routine maintenance CClean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the

Troubleshooting and routine maintenance155Ce Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust. f Re-l

156Cleaning the LED heads CWARNING DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance

Troubleshooting and routine maintenance157CCleaning the corona wires CIf you have print quality problems, clean the corona wires as follows:a Turn off

158d Clean the primary corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. NoteBe sur

Troubleshooting and routine maintenance159CCleaning the drum unit CSmall spots on the printed pages CIf your printout has any small white or colored s

160e Press Black Start or Color Start. The machine will pull in the piece of paper and start cleaning the drum unit. Drum CleaningPlease Wait f When t

Troubleshooting and routine maintenance161Cc See the print sample to identify the color causing the problem. The color of the spots is the color of th

162f Turn the drum unit gear by hand while looking at the surface of the OPC drum (1). g When you have found the mark on the drum that matches the pri

Troubleshooting and routine maintenance163Ci Slide each drum unit and toner cartridge assembly into the machine. Make sure that you match the toner ca

21Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.Symbols and co

164d Wipe the two pick-up rollers (1) inside of the machine to remove dust. e Put the paper tray back in the machine.f Plug the machine’s power cord b

Troubleshooting and routine maintenance165CAuto Registration CRegistration CIf solid areas of color or images have cyan, magenta or yellow fringes, y

166Replacing the consumable items CThe following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the

Troubleshooting and routine maintenance167CYou will need to replace certain parts and clean the machine regularly.1A4 or Letter size single-sided page

168Note• Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection progr

Troubleshooting and routine maintenance169Cb Fully open the top cover by lifting up on the handle (1). IMPORTANTWhen the scanner is open, you cannot o

170IMPORTANT• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat, level, stable surface with a sheet of disposabl

Troubleshooting and routine maintenance171Cf Unpack the new toner cartridge. Gently shake it from side to side several times to distribute the toner e

172h Put the new toner cartridge firmly into the drum unit until you hear it lock into place. NoteMake sure that you put in the toner cartridge proper

Troubleshooting and routine maintenance173CDrum units COrder No. DR-210CL 4 pc. Drum Set or single drums DR-210CL-BK, DR-210CL-CMYA new drum unit can

General information31Accessing the Software User’s Guide and Network User’s Guide1This User’s Guide does not contain all the information about the mac

174Drum End Soon messages C Drums End SoonIf the LCD shows Drums End Soon, it means the 4 drum units are near the end of their life. Buy a new drum un

Troubleshooting and routine maintenance175Cb Fully open the top cover by lifting up on the handle (1). IMPORTANTWhen the scanner is open, you cannot o

176IMPORTANT• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or clot

Troubleshooting and routine maintenance177Cf Put the toner cartridge firmly into the new drum unit until you hear it lock into place. IMPORTANTMake su

178Resetting the drum counter CWhen you replace a drum unit with a new one, you need to reset the drum counter by completing the following steps:a Plu

Troubleshooting and routine maintenance179Cc Take out all the drum unit and toner cartridge assemblies. IMPORTANT• We recommend that you place the dru

180d Hold the green handle of the belt unit and lift the belt unit up, then pull it out.IMPORTANTTo avoid print quality problems, DO NOT touch the sha

Troubleshooting and routine maintenance181Ce Unpack the new belt unit and put the new belt unit in the machine.f Slide each drum unit and toner cartri

182When you replace a belt unit with a new one, you need to reset the belt unit counter by completing the following steps:Ca Plug the machine’s power

Troubleshooting and routine maintenance183Cc Take out all the drum unit and toner cartridge assemblies. IMPORTANT• We recommend that you place the dru

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-9120CN and MFC-9320CW (Circle you

Chapter 14How to find scanning instructions 1There are several ways you can scan documents. You can find the instructions as follows:Software User’s G

184d Hold the green handle of the belt unit and lift the belt unit up, then pull it out.IMPORTANTTo avoid print quality problems, DO NOT touch the sha

Troubleshooting and routine maintenance185Ce Remove the orange packing material and discard it.NoteThis step is only necessary when you are replacing

186g Unpack the new waste toner box and put the new waste toner box in the machine. h Put the belt unit in the machine.i Slide each drum unit and tone

Troubleshooting and routine maintenance187CReplacing periodic maintenance partsCThe periodic maintenance parts will need to be replaced regularly to m

188Checking the remaining life of parts CYou can see the machine’s parts life on the LCD.a (For MFC-9320CW) Press Menu, 8, 3.(For MFC-9120CN) Press Me

Troubleshooting and routine maintenance189CHow to reset the machine Ca (USA) Press Menu, 0, 6.(Canada) Press Menu, 0, 7. Initial Setup6.Resetb Press a

190WARNING This machine is heavy and weighs approximately 50.5 lb. (22.9 kg). To prevent injuries use at least two people to lift the machine. Be care

Troubleshooting and routine maintenance191Ce Attach the protective cover to each of the drum unit and toner cartridge assemblies. f Put each assembly

192j Reinstall the original packing material in the machine. k Close the top cover. l Put the waste toner box and one drum unit and toner cartridges a

Troubleshooting and routine maintenance193Cp Put the four carton trays on the top. NoteIf you are returning your machine to Brother as part of the Exc

General information51How to find scanning instructions 1There are several ways you can scan documents. You can find the instructions as follows:Softwa

194DOn-screen programmingDYour machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.We have created

Menu and features195DHow to access the menu mode Da Press Menu.b Choose an option.MFC-9120CN: Press 1 for General Setup menu. Press 2 for Fax menu.

196Menu table DThe factory settings are shown in Bold with an asterisk.Choose & OK Choose & OK to accept to exit Main Menu Subme

Menu and features197D1.GeneralSetup(Continued)3.Volume 1 .Ring OffLowMed*HighAdjusts the ring volume.262.Beeper OffLowMed*HighAdjusts the volume level

1981.GeneralSetup(Continued)8.Document Scan1.Glass ScanSize A4Letter*Adjusts the scan area of the scanner glass to the size of the document.392.File S

Menu and features199DMain Menu Submenu Menu Selections Options Descriptions Page2.Fax 1.Setup Receive(In Fax mode only)1.Ring Delay 0001020304*Sets th

2002.Fax(Continued)2.Setup Send(In Fax mode only)(Continued)3.Delayed Fax — Sets the time of day in 24 hour format that the delayed faxes will be sent

Menu and features201D2.Fax(Continued)4.Report Setting 1.TransmissionOnOn+ImageOff*Off+ImageSets initial setup for Transmission Verification Report.812

2022.Fax(Continued)0.Miscellaneous 1.CompatibilityHigh*NormalBasic(for VoIP)Adjusts the equalization for transmission difficulties.VoIP service provid

Menu and features203D3.Copy(Continued)4.Color Adjust 1.Red b -nnnno+ ab -nnnon+ ab -nnonn+ a*b -nonnn+ ab -onnnn+ aAdjusts the red color for copies. 9

Chapter 16Control panel overview 1MFC-9120CN and MFC-9320CW have similar keys. 1234 56101101/07 15:30 FaxRes:Standard1234 56101101/07 15:30 FaxRes:

2044.Printer(Continued)6.Auto Regist. 1.Registration1.Start Adjust the print position of each color automatically.1652.Exit2.Frequency LowMedium*HighO

Menu and features205D5.USB DirectI/F(MFC-9320CW only)(Continued)1.Direct Print(Continued)3.Multiple Page1in1*2in14in19in116in125in11 in 2x2 pages1 in

2065.USB DirectI/F(MFC-9320CW only)(Continued)3.PictBridge 1.Paper Size Letter*A4B5A5B6A6Sets the paper size when printing data from a camera with usi

Menu and features207D6.Print Reports (MFC-9320CW)1.Transmission 1.View on LCD — You can view the Transmission Verification Report for your last 200 o

208Main MenuSubmenu Menu Selections Options Descriptions Page5.Network (MFC-9120CN)1.TCP/IP 1.Boot Method Auto*StaticRARPBOOTPDHCPChooses the BOOT met

Menu and features209D5.Network(MFC-9120CN)(Continued)3.Scan toFTP— Color 100 dpi*Color 200 dpiColor 300 dpiColor 600 dpiGray 100 dpiGray 200 dpiGray 3

2107.Network(MFC-9320CW)1.Wired LAN1.TCP/IP 1.Boot MethodAuto*StaticRARPBOOTPDHCPChooses the BOOT method that best suits your needs.See Network User’s

Menu and features211D7.Network(MFC-9320CW )(Continued)1.Wired LAN(Continued)2.Ethernet — Auto*100B-FD100B-HD10B-FD10B-HDChooses the Ethernet link mode

2127.Network(MFC-9320CW )(Continued)2.WLAN(Continued)1.TCP/IP(Continued)9.APIPA On*OffAutomatically allocates the IP address from the link-local addre

Menu and features213D7.Network(MFC-9320CW)(Continued)2.WLAN(Continued)6.Set to Default— 1.Reset2.ExitRestore the wireless network settings to factory

General information71 34 5 6 7 89101101/07 15:30 FaxRes:Standard34 5 6 7 89101101/07 15:30 FaxRes:Standard

214Main Menu Submenu Menu Selections Options Descriptions Page8.Machine Info.(MFC-9320CW)6.Machine Info.(MFC-9120CN)1.Serial No. — — You can check the

Menu and features215D0.Initial Setup(Continued)6.Reset (in USA) 7.Reset (in Canada) 1.Network 1.Reset2.ExitRestores all network settings to factory de

216Entering text DWhen setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters

Menu and features217DSpecial characters and symbolsPress l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK

218EGeneral E1When making a copy from one sheetSpecifications EPrinter Type LEDPrint Method Electrophotographic LEDMemory Capacity 64 MB LCD (liquid c

Specifications219ETemperature Operating: 50 °F to 90.5 °F (10 to 32.5 °C)Storage: 32 °F to 104 °F (0 to 40 °C)Humidity Operating: 20 to 80% (without c

220Print media E1For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possi

Specifications221EFax E1‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code). Specificatio

222Copy E1The copy speed may change depending on the type of document you copy.Copy Speed (Monochrome)Up to 17 pages/minute (Letter size)1Copy Speed (

Specifications223EScan E1For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.2Maximum 1200 × 1200

Chapter 181 One Touch keysThese 4 keys give you instant access to 8 previously stored numbers.ShiftLets you access One Touch numbers 5 to 8 when held

224Print E1Print only via network.2For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.3The print

Specifications225EInterfaces E1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 inter

226PictBridge (MFC-9320CW) ECompatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA-001. Visit http://www.cipa.j

Specifications227EDirect Print feature (MFC-9320CW) E1PDF data that includes a JBIG2 image file, a JPEG2000 image file or a transparency file is not s

228Computer requirements E1Internet Explorer® 5.5 or greater.2For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x

Specifications229EConsumable items E1Approx. cartridge yield is declared in accordance with ISO/IEC 19798.2Contains 4 pc. Drum Set3Contains 1 pc. Blac

230Ethernet wired network ENetwork board model nameNC-6700hLAN You can connect your machine to a network for Network Printing, Network Scanning, PC Fa

Specifications231E1PC Fax Send for Mac2Print only via network.3Mac OS X 10.3.9 or greater (mDNS)4For the latest driver updates for the Mac OS X you ar

232Ethernet wireless network (MFC-9320CW only) ENetwork board model nameNC-7500WLAN You can connect your machine to a network for Network Printing, Ne

Specifications233E1PC Fax Send for Mac2Only printing for Windows Server® 2003 and Windows Server® 20083Mac OS X 10.3.9 or greater (mDNS)4For the lates

General information917DialpadUse these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.(Canada only

234Authentication and encryption for wireless users only EAuthentication method EThe Brother machine supports the following methods: Open systemWirel

Specifications235EEncryption methods EEncryption is used to secure the data that is sent over the wireless network. The Brother machine supports the f

236Wireless one-push configuration EIf your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup (PBC1) or AOSS™, you can con

237FThis is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchas

238Distinctive RingA subscriber service purchased from the telephone company that gives you another telephone number on an existing telephone line. Th

Glossary239FMenu modeProgramming mode for changing your machine’s settings.OCR (optical character recognition)The bundled ScanSoft™ PaperPort™ 11SE wi

240Tel Index ListA listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order.Temporary settingsYou can choose certain

Index241GGAAccessories and supplies ... iiAddress book ... 8, 63, 64ADF (automatic document feede

242DData Ident-A-Call ...54Delayed batch transmission ...44Dialinga pause ...

243GFax/Tel modeanswering at extension telephones ...61easy receive ...50F/T ring time (double-ring) ...

Chapter 110Data LED indications 1The Data LED (light emitting diode) will flash depending on the machine’s status. LED Machine Status Description Read

244OOne touchchanging ...68setting up ...65using ...

245GRRedial/Pause key ... 64, 71Reducingcopies ...87incoming faxes ...

246Temporary copy settings ...87Text, entering ...216Toner Save ...

EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)NOTICEThis product meets the applicable Industry Canada technical specifications.NOTICEThe Ringer Equiva

Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)

1122Loading paper and print media2The machine can feed paper from the standard paper tray.When you put paper into the paper tray, note the following:

Chapter 212c Fan the stack of paper well to avoid paper jams and misfeeds. d Put paper in the tray, and make sure that the paper is below the maximum

Loading paper and documents132Loading paper in the manual feed slot 2You can load envelopes and special print media one at a time into this slot. Use

iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi

Chapter 214d Using both hands, put one piece of paper in the manual feed slot with the print side face up until the front edge of the paper touches th

Loading paper and documents152c Open the manual feed slot cover. d Using both hands, slide the manual feed slot paper guides to the width of the paper

Chapter 216Note• Put the paper into the manual feed slot with the side to be printed face up.• Make sure that the print media is straight and in the p

Loading paper and documents172Unprintable area 2Unprintable area for faxes and copies 2The figures below show unprintable areas.NoteThis unprintable a

Chapter 218Acceptable paper and other print media2Print quality may vary according to the type of paper you are using.You can use the following types

Loading paper and documents192Paper capacity of the paper trays 21Folio size is 8.5 in. × 13 in. (215.9 mm x 330.2 mm)Recommended paper specifications

Chapter 220Handling and using special paper 2The machine is designed to work well with most types of xerographic and bond paper. However, some paper v

Loading paper and documents212Envelopes 2Most envelopes will be suitable for your machine. However, some envelopes may have feed and print-quality pro

Chapter 222• with sealing flaps that have not been folded at purchase• with sealing flaps as shown in figure below • with each side folded as shown in

Loading paper and documents232Loading documents 2Using the automatic document feeder (ADF) 2The ADF can hold up to 35 pages and feeds each sheet indiv

iiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If y

Chapter 224Using the scanner glass 2You can use the scanner glass to fax, copy or scan pages of a book one page at a time.Documents can be up to 8.5 i

2533Mode Timer 3The machine has three mode keys on the control panel: Fax, Scan, and Copy. You can set how much time the machine takes after the last

Chapter 326Volume settings 3Ring volume 3You can choose a ring volume level from a range of settings, from High to Off.While in Fax mode press or

General Setup273Automatic daylight savings time3You can set the machine to change automatically for Daylight Savings Time. It will set itself forward

Chapter 328LCD Contrast 3You can change the contrast to make the LCD look lighter or darker.a Press Menu, 1, 6. General Setup6.LCD Contrastb Press a t

2944Secure Function Lock 2.0 (MFC-9320CW only)4Secure Function Lock lets you restrict Public access to the following machine functions: Fax Tx Fax R

Chapter 430Changing the password for the administrator 4a Press Menu, 1, 7, 1. Security1.Function Lockb Press a or b to choose Set Password.Press OK.c

Security features314Setting up restricted users 4You can set up users with restrictions and a password for functions that are available to them. You c

Chapter 432Switching Users 4This setting allows you to switch between registered restricted users or Public mode when Secure Function Lock is turned o

Security features334Setting up the password 4Note• If you have already set the password, you will not need to set it, again.• If you forget the Memor

iiiNotice - Disclaimer of Warranties (USA and Canada)BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S

Chapter 434Setting Lock 4Setting Lock lets you set a password to stop other people from accidentally changing your machine settings.Make a careful not

Security features354Turning Setting Lock on/off 4If you enter the wrong password when following the instructions below, the LCD will show Wrong Passwo

Chapter 436Speed Dial restriction 4a Press Menu, 2, 6, 3. Dial Restrict.3.Speed Dialb Press a or b to choose Off, Enter # twice or On.Press OK.c Press

Section IIFax IISending a fax 38Receiving a fax 46Telephone services and external devices 53Dialing and storing numbers 63Remote Fax Options (black &

385How to fax 5Entering fax mode 5To enter fax mode press (Fax), and the key will glow blue.Sending a fax from the ADF 5Using the ADF to send your fa

Sending a fax395g Your machine will automatically send the fax.NoteWhen faxing multiple pages from the scanner glass, real time transmission should be

Chapter 540Canceling a Broadcast in progress 5a Press Menu, 2, 7.The LCD will show the Broadcast job number followed by the fax number (or name) being

Sending a fax415Electronic cover page (black & white only) 5This feature will not work unless you have already programmed your Station ID. (See th

Chapter 542Send a cover page for all faxes 5You can set the machine to send a cover page whenever you send a fax.a Make sure you are in Fax mode .b P

Sending a fax435To change the default Fax Resolution setting5a Make sure you are in Fax mode .b Press Menu, 2, 2, 2. Setup Send2.Fax Resolutionc Pres

ivBrother® Digital Color One-Year Limited Warranty and Replacement Service (USA Only)Who is covered:This limited warranty (“warranty”) is givenonly t

Chapter 544Sending in real time for all faxes 5a Make sure you are in Fax mode .b Press Menu, 2, 2, 5. Setup Send5.Real Time TXc Press a or b to choo

Sending a fax455Checking and canceling waiting jobs 5Check which jobs are still waiting in the memory to be sent. If there are no jobs, the LCD will s

466Choose the correct Receive Mode 6The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Dist

Receiving a fax476To set the receive mode follow the instructions below:a Press Menu, 0, 1. Initial Setup1.Receive Modeb Press a or b to choose the re

Chapter 648Using receive modes 6Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using the

Receiving a fax496Receive Mode settings 6Ring Delay 6The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only a

Chapter 650Easy Receive 6If Easy Receive is On: 6The machine can receive a fax automatically, even if you answer the call. When you see Receiving on t

Receiving a fax516Additional receiving operations6Printing a reduced incoming fax 6If you choose On, the machine automatically reduces each page of an

Chapter 652Printing a fax from the memory 6If you are using the Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when yo

5377Telephone line services7Voice Mail 7If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine

vBrother® Digital Color One-Year Limited Warranty and Replacement Service (USA Only)Machine and/or accompanying Consumableand Accessory Items and use

Chapter 754Distinctive Ring 7Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls

Telephone services and external devices557Before you choose the ring pattern to register7You can only register one Distinctive Ring pattern with the m

Chapter 756Turning off distinctive ring 7a Press Menu, 2, 0, 2. Miscellaneous2.Distinctiveb Press a or b to choose Off.Press OK.c Press Stop/Exit.Note

Telephone services and external devices577Viewing the Caller ID List 7Your machine stores information for the last thirty calls in the Caller ID list.

Chapter 758Connections 7The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work properly if

Telephone services and external devices597Special line considerations 7Roll over telephone lines 7A roll over telephone system is a group of two or mo

Chapter 760Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on

Telephone services and external devices617For Fax/Tel mode only 7When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-rin

Chapter 762Changing the Remote Codes 7The preset Fax Receive Code is l51. The preset Telephone Answer Code is #51. If you are always disconnected when

6388How to dial 8You can dial in any of the following ways.Manual dialing 8Use the dial pad to enter all the digits of the telephone or fax number. On

viBROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only)Pursuant to the limited warranty of 1 year from the date of purchase for la

Chapter 864Search 8You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing One Touch Dial numbe

Dialing and storing numbers658Storing One Touch Dial numbers 8Your machine has 4 One Touch keys where you can store 8 fax or telephone numbers for aut

Chapter 866e If you want to save a fax/scan resolution along with the number, choose one of the following: If you selected Fax/Tel in step b, press a

Dialing and storing numbers678If you downloaded I-FAX, Fax/Tel and E-mail optionsa Press (Address Book) and enter a three-digit Speed Dial location nu

Chapter 868Changing One Touch and Speed Dial numbers 8If you try to store a One Touch or Speed Dial number over an existing number, the LCD will show

Dialing and storing numbers698e Press d or c to position the cursor under the character you want to change, and then press Clear/Back to delete it.Rep

Chapter 870If you downloaded I-FAX, Fax/Tel and E-mail optionsa Press Menu, 2, 3, 3. Address Book3.Setup Groupsb Choose an empty location where you wa

Dialing and storing numbers718Dialing access codes and credit card numbers 8You can combine more than one Quick Dial number when you dial. This featur

729Remote Fax Options ARE NOT available for color fax.Remote Fax Options let you receive faxes while you are away from the machine.You can use only on

Remote Fax Options (black & white only)739Paging 9When Paging is chosen, the machine dials the cell phone number you programmed. This activates y

viiTable of ContentsSection I General1 General information 2Using the documentation...

Chapter 974PC Fax Receive 9If you turn on the PC Fax Receive feature your machine will store received faxes in memory and send them to your PC automat

Remote Fax Options (black & white only)759Changing Remote Fax Options9If received faxes are left in your machine’s memory when you change to anot

Chapter 976Remote retrieval 9The remote retrieval feature lets you retrieve your stored fax messages when you are not at the machine. You can call you

Remote Fax Options (black & white only)779Retrieving fax messages 9a Dial your fax number from a telephone or another fax machine using touch ton

Chapter 978Remote fax commands 9Follow the commands below to access features when you are away from the machine. When you call the machine and enter y

791010Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’

Chapter 1080Polled transmit (black & white only)10Polled transmit lets you set up your machine to wait with a document so another fax machine can

811111Fax reports 11You need to set up the Transmission Verification Report and Journal Period using the Menu keys.Transmission verification report 11

Chapter 1182Fax Journal 11You can set the machine to print a fax journal (activity report) at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2

Printing reports8311How to print a report 11MFC-9320CW:a Press Menu, 6. Select ab or OK6.Print Reportsb Do one of the following: Press a or b to choo