Brother FAX-5750e Owner's Manual

FAX-4100eFAX-4750eFAX-5750eOWNER’S MANUAL

viiiStoring NumbersStoring One Touch Dial Numbers1Press Menu, 2, 3, 1.2Press the One Touch key where you want to store the number.3Enter a number (up

MAKING COPIES 11 - 7Changing Default Copy SettingsPress Menu and 3 to change default settings for Copy mode. These settings will remain until you ch

11 - 8 MAKING COPIESCopy ContrastYou can adjust copy contrast to make copies darker or lighter.1Press Menu, 3, 2.2Press to make a copy lighter—OR—P

OPTIONAL ACCESSORIES 12 - 11212Optional AccessoriesMemory Board (For FAX-4750e and FAX-5750e Only)The memory board is installed on the main controll

12 - 2 OPTIONAL ACCESSORIES2Remove the screws securing the rear cover and remove the cover.3Remove the screws securing the access plate and remove t

OPTIONAL ACCESSORIES 12 - 35To install the memory board onto the main controller board, plug the attached spacer into the connectors of the main con

12 - 4 OPTIONAL ACCESSORIESPaper Cassette #2 (Option for FAX-4100e and FAX-4750e)You can purchase the Paper Cassette #2 accessory (LT400) to use as

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 11313Troubleshooting and Routine MaintenanceTroubleshootingError MessagesAs with any sophisticated offi

13 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCECOOLING DOWN The temperature of the drum unit or toner cartridge is too hot. The machine will pause it

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 3PLS OPEN COVER A page, piece of paper, or paper clip may be jammed inside the machine.Open the front c

13 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCEDocument JamThe originals did not feed properly, or were too long.1Lift the control panel.2Carefully p

ixFor FAX-5750e OnlyHow to Access the Complete Owner's ManualThis Owner's Manual does not contain the information for the Printer, Scanner a

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 5Paper is Jammed in the Paper Cassette1Pull the paper cassette out of the machine.2Remove any crinkled

13 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCEIf You Are Having Difficulty with Your MachineIf you think there is a problem with your machine, make

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 7DIFFICULTY SUGGESTIONSPhone Line or ConnectionsDialing does not work. Check for a dial tone. Change TO

13 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCEDIFFICULTY SUGGESTIONSHandling Incoming CallsDouble-ring in FAX/TEL mode.The machine knows the incomin

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 9DIFFICULTY SUGGESTIONSGeneral Printing DifficultiesThe machine does not print.Check the following: •

13 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCEDIFFICULTY SUGGESTIONSSoftware Difficulties“Unable to write to LPT1” or “LPT1 already in use” error m

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 11DIFFICULTY SUGGESTIONSPaper Handling DifficultiesThe Brother machine does not load paper. The LCD sho

13 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCEDIFFICULTY SUGGESTIONSCopy Quality DifficultiesVertical streaks appear in copies.Sometimes you may se

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 13DIFFICULTY SUGGESTIONSPrint Quality Difficulties (CONTINUED)Toner scatters and stains the printed pag

13 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCEDIFFICULTY SUGGESTIONSPrint Quality Difficulties (CONTINUED)Printed pages are blurred at the center o

xFor FAX-5750e OnlyHow to Access Brother Support (For Windows® Only)You can find all the contacts you will need, such as Web support (Brother Solution

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 15Packing and Shipping the MachineWhenever you transport the machine, use the packing materials that ca

13 - 16 TROUBLESHOOTING AND ROUTINE MAINTENANCE7If you have the Cassette #2 option, carefully pick up the machine and remove Cassette #2 to pack it

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 179Close the carton and tape it shut.Middle LayerTop Layer

13 - 18 TROUBLESHOOTING AND ROUTINE MAINTENANCERoutine MaintenanceKeep your machine in optimum condition by cleaning it on a regular basis. It is a

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 19WARNINGJust after you have used the machine, some internal parts of the machine are extremely HOT! W

13 - 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE3Reinstall the drum unit into the machine.(See Replacing the Drum Unit, Page 13-23.)4Close the front

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 21WARNINGJust after you use the machine, some internal parts of the machine will be extremely HOT! So,

13 - 22 TROUBLESHOOTING AND ROUTINE MAINTENANCECaution Wait to unpack the toner cartridge until immediately before you install it into the machine.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 238Reinstall the drum unit and close the front cover.Replacing the Drum UnitThe machine uses a drum uni

13 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE1Open the front cover.2Remove the old drum unit. Place the drum unit on a drop cloth or disposable pa

TABLE OF CONTENTS xiTable of Contents1Introduction... 1-1Using Thi

IMPORTANT INFORMATION 14 - 11414Important InformationStandard telephone and FCC Notices These notices are in effect on models sold and used in the U

14 - 2 IMPORTANT INFORMATIONThe telephone company may make changes in its facilities, equipment, operations or procedures that could affect the oper

IMPORTANT INFORMATION 14 - 3WARNINGUse of controls, adjustments or performance of procedures other than those specified in this manual may result in

14 - 4 IMPORTANT INFORMATION Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. • Connect the

IMPORTANT INFORMATION 14 - 58This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin. This plug will fit i

14 - 6 IMPORTANT INFORMATION16When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, el

G - 1GGlossaryADF (Automatic Document Feeder) Originals can be placed in the ADF and scanned one at a time automatically.Auto Dial List A listing

G - 2 Cover Page Prints a page at the other party’s machine that contains the sender and recipient’s name and fax number, number of pages and comme

G - 3Interval The preprogrammed time period between automatically printed Fax Activity Reports. You can print Activity Reports on demand without i

G - 4 ScanSoft® PaperPort® for Brother (Not available for FAX-4100e and FAX-4750e) Document management application where you can view received faxe

xii Recording Outgoing Message (OGM) on External TAD ... 2-11Special Line Considerations...

PRODUCT DESCRIPTION S - 1SSSpecificationsProduct DescriptionThe FAX-4100e and FAX-4750e are plain paper fax models.The FAX-5750e is a plain paper fa

S - 2 FAXFax* Using standard 17 lb to 24 lb paper.** “Pages” refers to the “Brother Standard Chart No.1” with MMR Coding System and Standard Resolut

SCANNER (NOT AVAILABLE FOR FAX-4100E. OPTION FOR FAX-4750E. STANDARD FOR 5750E.) S - 3Scanner (Not available for FAX-4100e. Option for FAX-4750e. St

S - 4 PRINTERPrinterPower Consumption Average Operating (Copying): 350 W (25° C)Peak: 940 WSleep Mode: 10 W or lessStand by: 70 W or less (25° C)Noi

PRINTER S - 5TrueType Fonts on CD-ROM35 TrueType compatible soft-fonts for Windows® on the bundled CD-ROM.(Available only for FAX-5750e.)Computer Re

S - 6 PRINTERParallel Interface SpecificationsInterface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalentA shielded cable should be use

PRINTER S - 7Resident Fonts (For FAX-5750e Only)The following bitmapped fonts are resident in the machine.Brougham 10 (12 point) upright/normalBroug

S - 8 PRINTERThe following table shows characters available only in the corresponding character set. The numbers at the top of the table are code va

INDEX I - 1IndexAaccess codes for dialing, storing 7-7accessories and supplies iiADF (automatic document feeder) 6-1assembly 2-3document tra

I - 2 INDEXDdate and time, setting 4-2dialingaccess codes 7-7automatic fax redial 6-2credit card numbers 7-7fax redial 7-7Groups 7-6manu

TABLE OF CONTENTS xiii5Setup Receive... 5-1Basic Receiving Operation

INDEX I - 3Jjacksconverting telephone wall outlets 2-12EXT. jack on machineTAD (answering machine) 2-10EXT. jack on machine external telephone

I - 4 INDEXhow to print 10-2list of your stored numbers 10-2Transmission Verification 10-2resolutioncopy S-1fax (Standard, Fine, Super Fine,

CARD R - 1Remote Retrieval Access CardIf you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card pr

R - 2 CARDPress Menu, 2, 5, 3.fax number where you want your fax messages forwardedfollowed by # #.Program Fax Forwarding Number press 4. Enter the

EQUIPMENT ATTACHMENT LIMITATIONS(For Canada Only)NOTICE:This equipment meets the applicable Industry Canada Terminal Equipment Technical Specification

LP2430001Printed in ChinaBrother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother Internati

xiv Always Send Cover Page... 6-8Using a Printed Cover Page ...

TABLE OF CONTENTS xv9Remote Fax Options... 9-1Fax Forwarding/Paging...

xvi 12Optional Accessories ... 12-1Memory Board (For FAX-4750e and FAX-5750e Only)

TABLE OF CONTENTS xvii15Glossary... G-116Specifications ...

If You Need to Call Customer ServicePlease complete the following information for future reference:Model Number: FAX-4100e, FAX-4750e, FAX-5750e(Cir

INTRODUCTION 1 - 111IntroductionUsing This ManualThank you for purchasing a Brother fax machine. This machine has been designed to be simple to use,

1 - 2 INTRODUCTIONTest Sheet Procedure and Product Registration (For USA Only)After programming your Station ID, please fill out the TEST SHEET incl

INTRODUCTION 1 - 3Control Panel OverviewFAX-4100e, FAX-4750e and FAX-5750e have the same control panel keys.1Toner Empty IconThe Toner icon flashes

1 - 4 INTRODUCTION8Dial PadDials phone and fax numbers, and can be used as a keyboard for entering information into the machine.(For Canada only) Th

INTRODUCTION 1 - 5About Fax MachinesIf you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize th

1 - 6 INTRODUCTIONFax Tones and HandshakeWhen someone is sending a fax, the machine sends fax calling tones (CNG tones)—soft, intermittent beeps at

ASSEMBLY AND CONNECTIONS 2 - 122Assembly and ConnectionsPacking ListMake sure you have the following items:NoteIf an item is missing, call Brother C

2 - 2 ASSEMBLY AND CONNECTIONSChoosing a LocationPlace your machine on a flat, stable surface, such as a desk. Select a place that is free of vibrat

ASSEMBLY AND CONNECTIONS 2 - 3AssemblyInstalling the Drum Unit Assembly (with Toner Cartridge)1Unpack the drum unit assembly, including the toner ca

2 - 4 ASSEMBLY AND CONNECTIONSAttaching the Trays1Attach the Document Support and Document Tray with Extension. Unfold the extension, which

i Brother Numbers Register your product By registering your product with Brother International Corporation, you will be recorded as the original ow

ASSEMBLY AND CONNECTIONS 2 - 52Plug the modular cable from Cassette #2 into the modular jack on the Brother machine.Manual Feed SlotUse the manual f

2 - 6 ASSEMBLY AND CONNECTIONSPaperAcceptable Paper Paper Capacity of Paper CassettePaper Specification for the Cassette Paper Type Paper SizePaper

ASSEMBLY AND CONNECTIONS 2 - 7Manual Feed Slot Loading Paper in Paper Cassette1Pull the paper cassette completely out of the machine.2Slide the pape

2 - 8 ASSEMBLY AND CONNECTIONS3Fan the paper well. Load paper in the paper cassette. Press down on the paper to flatten it in all four corners, keep

ASSEMBLY AND CONNECTIONS 2 - 9ConnectionsConnecting the MachineConnect the handset, power cord, and telephone line.1Connecting the HandsetConnect th

2 - 10 ASSEMBLY AND CONNECTIONSConnecting an External TelephoneYour machine is equipped with a handset that you can use as a regular phone. However,

ASSEMBLY AND CONNECTIONS 2 - 111Plug the telephone line cord from the wall jack into the left side of the machine in the jack labeled LINE.2Plug the

2 - 12 ASSEMBLY AND CONNECTIONSSpecial Line ConsiderationsRoll Over Phone LinesA roll over phone system is a group of two or more separate telephone

ASSEMBLY AND CONNECTIONS 2 - 13Installing Machine, External Two-Line TAD, and Two-Line TelephoneWhen you are installing an external two-line telepho

2 - 14 ASSEMBLY AND CONNECTIONSMulti-Line Connections (PBX)Most offices use a central telephone system. While it is often relatively simple to conne

ii Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada o

ON-SCREEN PROGRAMMING 3 - 133On-Screen ProgrammingUser-Friendly ProgrammingWe have designed your machine with on-screen programming and a Reports ke

3 - 2 ON-SCREEN PROGRAMMINGFor FAX-5750e:Press 1 for General Setup—OR—Press 2 for Fax Operations—OR—Press 3 for Copy Operations—OR—Press 4 for Print

ON-SCREEN PROGRAMMING 3 - 3Menu Selection TableYou can probably perform most of these programming operations without the Owner’s Manual. To help you

3 - 4 ON-SCREEN PROGRAMMINGMain Menu SubmenuMenu SelectionsOptions Descriptions Page1. GENERAL SETUP(continued)5. CASSETTE #2—ON(FAX-5750e)OFF(FAX-4

ON-SCREEN PROGRAMMING 3 - 5Main Menu SubmenuMenu SelectionsOptions Descriptions Page2. FAX (continued)1. SETUP RECEIVE(continued)5. AUTO REDUCTIONON

3 - 6 ON-SCREEN PROGRAMMINGMain Menu SubmenuMenu SelectionsOptions Descriptions Page2. FAX (continued)2. SETUP SEND(continued)0. OVERSEAS MODEONOFFA

ON-SCREEN PROGRAMMING 3 - 7Main Menu SubmenuMenu SelectionsOptions Descriptions Page2.FAX (continued)6. REMAINING JOBS——Checks which jobs are in mem

3 - 8 ON-SCREEN PROGRAMMINGMain Menu SubmenuMenu SelectionsOptions Descriptions Page4. LAN (Option for FAX-4750e.) 5. LAN(For FAX-5750e.)(Not availa

INITIAL SETUP 4 - 144Initial SetupGetting StartedSetting Paper SizeYou can use three sizes of paper for printing your faxes: letter, legal and A4.

4 - 2 INITIAL SETUPSetting Cassette Usage The default setting of AUTO allows your machine to choose the optional Cassette #2 if paper is out in Cass

iii Notice – Disclaimer of Warranties(For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BR

INITIAL SETUP 4 - 3Setting Station IDYou should store your name or (company name) and fax number to be printed on all fax pages you send. The teleph

4 - 4 INITIAL SETUPEntering TextWhen you are setting certain functions, such as the Station ID, you may need to type text into the machine. Most key

INITIAL SETUP 4 - 5Setting the Ring Volume1Press Menu, 1, 4, 1.2Press or to select (OFF, LOW, MED, or HIGH) and press Set.3Press Stop/Exit. —OR—

4 - 6 INITIAL SETUPSetting the Handset Volume1Press Menu, 1, 4, 4.2Press or to select your setting (LOW or HIGH), and then press Set. The defaul

INITIAL SETUP 4 - 7Setting Volume Amplify (For the Hearing-Impaired)Please carefully read Choosing the Handset Volume (For Volume Amplify), on page

4 - 8 INITIAL SETUPToner SaveYou can conserve toner using this feature. When you set Toner Save to ON, print appears somewhat lighter. The default s

SETUP RECEIVE 5 - 155Setup ReceiveBasic Receiving OperationsSelect Your Receive ModeThere are four different receive modes for your machine. You ma

5 - 2 SETUP RECEIVESetting Ring Delay The Ring Delay setting determines the number of times the machine rings before it answers. If you have extens

SETUP RECEIVE 5 - 3Easy ReceiveWhen you use this feature, you don’t have to press Fax Start when you answer a fax call and hear calling beeps. Just

5 - 4 SETUP RECEIVESetting the Print DensityIf your machine is printing too light or too dark, you can adjust print density, making your printed doc

iv Brother ® One Year Limited Warranty and Replacement Service(USA only) Who is covered: This limited warranty (“warranty”) isgiven only to the or

SETUP RECEIVE 5 - 5Advanced Receiving OperationsOperation from Extension Telephone or External TelephoneIf you answer a fax call on an extension pho

5 - 6 SETUP RECEIVEPrinting a Fax in MemoryIf you have Fax Storage ON for Remote Retrieval you can still print a fax in the memory when you are at y

SETUP RECEIVE 5 - 7Turning Memory Security OFF1Press Menu, and then enter the registered 4-digit password.Memory Security is automatically turned of

5 - 8 SETUP RECEIVESetting Up Sequential Polling ReceiveYour machine can request documents from several fax units in a single operation. Afterward,

SETUP SEND 6 - 166Setup SendBefore You BeginBefore you begin sending faxes, please be sure to read all the instructions and cautions listed below fo

6 - 2 SETUP SENDSending Faxes with Multiple SettingsWhen you send a fax you can choose any combination of these settings: add a coverpage and selec

SETUP SEND 6 - 3Dual AccessYou can scan up to 50 documents into the fax memory, even while the machine is receiving or sending another fax (from mem

6 - 4 SETUP SENDChecking the Jobs StatusCheck which jobs are still waiting in memory to be sent. (If no jobs are waiting, the LCD shows NO JOB WAITI

SETUP SEND 6 - 5Basic Sending OperationsContrastIf your document is very light or very dark, you might want to set the contrast. Use S.LIGHT to send

6 - 6 SETUP SENDComposing Electronic Cover PageThe cover page is generated at the receiving party’s machine. Your cover page includes the name store

v Brother® One Year Limited Warranty and Replacement Service (USA only) Brother reserves the right to supply arefurbished or remanufactured replaceme

SETUP SEND 6 - 7Composing Your Own CommentsYou can set up two custom comments.1Press Menu, 2, 2, 9.2Use or to choose position 5 or 6 for your cu

6 - 8 SETUP SENDAlways Send Cover PageMake sure the Station ID is set up. This feature does not work without the Station ID. (See Setting Station ID

SETUP SEND 6 - 9Advanced Sending OperationsOverseas ModeAfter you send a fax using this feature, the feature turns itself off.1Place the original fa

6 - 10 SETUP SENDDelayed FaxDuring the day you can store up to 50 documents into memory for delayed sending. Transmission of these documents will be

SETUP SEND 6 - 11Setting Up Polling TransmitPolling Transmit is when you set up your machine to wait with a document so another fax machine can retr

7 - 1 AUTO DIAL NUMBERS AND DIALING OPTIONS77Auto Dial Numbers and Dialing OptionsStoring Numbers for Easy DialingYou can set up your machine to do

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 2Storing Speed Dial NumbersYou can store Speed Dial numbers, so you can dial by pressing only six keys (fi

7 - 3 AUTO DIAL NUMBERS AND DIALING OPTIONSSetting Up Groups for BroadcastingGroups allow you to send the same fax message to many fax numbers by pr

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 4Dialing OptionsYou can use your machine to make voice telephone calls, by dialing manually, or by using S

7 - 5 AUTO DIAL NUMBERS AND DIALING OPTIONSSpeed Dialing1Pick up the handset—OR—Press Hook.(See Storing Speed Dial Numbers, Page 7-2.)2When you hear

vi BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purcha

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 6BroadcastingBroadcasting is automatically sending the same fax message to multiple fax numbers. Using th

7 - 7 AUTO DIAL NUMBERS AND DIALING OPTIONSAccess Codes and Credit Card NumbersSometimes you may want to choose from among several long distance car

TELEPHONE SERVICES 8 - 188Telephone ServicesCustom FeaturesYour fax machine supports the Distinctive Ring and Caller ID telephone services offered b

8 - 2 TELEPHONE SERVICESDo You Have Voice Mail?If you have Voice Mail on the phone line you on which will install your new machine on, there is a st

TELEPHONE SERVICES 8 - 3Very ImportantIf you have Voice Mail, or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedic

8 - 4 TELEPHONE SERVICESViewing Caller ID ListCaller ID memory stores information for up to thirty calls; when the thirty-first call comes in, infor

REMOTE FAX OPTIONS 9 - 199Remote Fax OptionsFax Forwarding/PagingProgramming a Fax Forwarding NumberWhen Fax Forwarding is set to ON, your machine s

9 - 2 REMOTE FAX OPTIONSProgramming Your Pager NumberWhen Paging is selected, your machine dials the pager number you’ve programmed, and then dials

REMOTE FAX OPTIONS 9 - 3Setting Fax StorageIf you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax F

9 - 4 REMOTE FAX OPTIONSChanging Remote Retrieval Access CodeEnter your Remote Retrieval Access Code when the machine picks up your call, so you can

vii Quick Reference Guide Sending Faxes Automatic Transmission 1 Place the original face down in the ADF. 2 Enter the fax number using One Touch, Spe

REMOTE FAX OPTIONS 9 - 5Remote CommandsFollow the commands below to access features remotely. When you call your machine and enter your Remote Retri

9 - 6 REMOTE FAX OPTIONSRetrieving Fax Messages1Dial your fax number.2When your machine answers, immediately enter your Remote Retrieval Access Code

PRINTING REPORTS 10 - 11010Printing ReportsMachine Settings and ActivityTwo reports require initial setup in the Menu: Transmission Verification Rep

10 - 2 PRINTING REPORTS3Enter the time to begin printing, in 24-hour format, and then press Set. (For example: enter 19:45 for 7:45 PM.)4Press Stop/

MAKING COPIES 11 - 11111Making CopiesUsing Your Machine as a CopierYou can use your machine as a copy machine, making up to 99 copies at a time. Th

11 - 2 MAKING COPIESOut of Memory MessageIf the memory becomes full while you are scanning a document to be copied the LCD shows:If the OUT OF MEMOR

MAKING COPIES 11 - 3Using the Enlarge/Reduce KeyAUTO sets the machine to calculate the ratio that fits the size of your paper. ZOOM allows you to en

11 - 4 MAKING COPIESCopy ContrastYou can adjust copy contrast to make copies darker or lighter.1Place the original face down in the ADF.2Use the dia

MAKING COPIES 11 - 5Sorting Multiple Copies1Place the original face down in the ADF.2Use the dial pad to enter the number of copies you want (up to

11 - 6 MAKING COPIESPaper TypeYou can use the following types of paper for copying. For the best print quality, select the type of media that you ar