Brother MFC-J245 User Manual

Basic User’s GuideMFC-J245 Version 0USA/CAN

viiiReceive Mode settings ...27Ring Delay ...

88Reset functions BThe following reset functions are available:1 Machine ResetYou can reset the machine’s settings, such as the Date and Time and Ring

89CCUsing the Menu tables CPress the Menu keys to choose the settings and options you want to set as they are displayed on the LCD.We have included a

90Menu keys CTo access the menu mode:a Press Menu.b Choose an option.You can scroll more quickly through each menu level by pressing a or b for the di

Menu and features tables 91CMenu table CThis menu table will help you understand the menu selections and options in the machine's LCD menu. The f

922.General Setup(Continued)3.Paper Size — Letter*LegalA4A5Executive4"x6"Sets the size of the paper in the paper tray.154.Volume 1.Ring OffL

Menu and features tables 93C3.Fax1.Setup Receive1.Receive ModeFax Only*Fax/TelExternal TADManualChoose the Receive Mode that best suits your needs.242

943.Fax(Continued)2.Setup Send1.Fax ResolutionStandard*FineS.FinePhotoSets the default resolution for outgoing faxes.See .2.Contrast Auto*LightDarkCha

Menu and features tables 95C3.Fax(Continued)0.Miscellaneous1.TX Lock — Stops unauthorized users from changing the machine’s current settings.See .2.Di

960.Initial Setup1.Date&Time 1. Date&Time — Adds the date and time to the LCD and in the headings of the faxes you send.572.Auto DaylightOnOff

Menu and features tables 97CFeatures tables CFax Resolution ( ) CCopy Options ( ) CLevel1 Level2 Level3 Options Descriptions Page———Sta ndard*FineS.Fi

ixA Routine maintenance 51Replacing the ink cartridges ...51Cleaning and

98Paper Size ——Letter*LegalA4A5Executive4"(W)x6"(H)Choose the paper size that matches the paper in the tray.42Density ——-onnnn+-nonnn+-nnonn

Menu and features tables 99CSCAN ( ) CLevel1 Level2 Level3 Options Descriptions PageScan to E-mailSet Options — Off*OnIf you want to use the control p

100Scan to Image Set Options — Of f*OnIf you want to use the control panel to change the machine’s settings, choose On.See .The settings below will ap

Menu and features tables 101CScan to OCR(Available after Presto! PageManager is downloaded for Macintosh users. See Accessing Brother Support (Macinto

102Scan to File Set Options — Off*OnIf you want to use the control panel to change the machine’s settings, choose On.See .The settings below will appe

Menu and features tables 103C (Address Book) CLevel1 Level2 Level3 Options Descriptions PageSearch — — — Dial by pressing only a few keys.38SetSpeedDi

104Entering Text CWhen you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad key

Menu and features tables 105CSpecial characters and symbols CPress l, # or 0 repeatedly until you see the special character or symbol you want.Press l

106DGeneral DNOTEThis chapter provides a summary of the machine’s specifications. For additional specifications that are not included here, visit http

Specifications 107D1Noise depends on printing conditions.Dimension Weight 17.6 lb (8.0 kg)Noise Level(Sound Pressure) Operating:50 dB(A) (Maximum)1Tem

xTable of Contents(Advanced User’s Guide)The Advanced User’s Guide explains the following features and operations.You can view the Advanced User’s Gui

108Print media D1For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the machine to avoid

Specifications 109DFax D1“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications and pr

110Copy D1When copying on Letter size paper.Color/Black Yes/YesCopy Width8.26 in. (210 mm)1Multiple Copies Stacks/Sorts up to 99 pagesEnlarge/Reduce 2

Specifications 111DScanner D1Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professiona

112Printer D1When the Borderless feature is set to On.2See Paper type and size for each operation on page 17.3When printing on Letter size paper.4For

Specifications 113DInterfaces D1Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 inte

114Computer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSPC Interface Hard Disk Space to installComputer Platform & Operating S

Specifications 115DConsumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print h

Index116EAAccessories and supplies ... iiAddress BookGroup dialchanging ...40Speed D

117EOut of Memory ...65Paper Jam ...65Print Unable ...

111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and

118Presto! PageManagerSee Software and Network User’s Guide. See also Help in the Presto! PageManager application.Printalignment check ...

www.brotherearth.comBrother International Corporation200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USABrother International Corporat

Chapter 12Accessing Brother Utilities (Windows®8) 1If you are using a PC or tablet running Windows®8, you can make your selections either by tapping

General information 31a Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive.NOTEIf the Brother screen does not appear, go to Computer (M

Chapter 14Presto! PageManager User’s Guide (Macintosh)NOTEPresto! PageManager is available as a download from http://nj.newsoft.com.tw/download/brothe

General information 51 To access the Brother CreativeCenter (http://www.brother.com/creativecenter/) for FREE photo projects and printable downloads,

Chapter 16Control panel overview 1 1 LCD (Liquid Crystal Display)The LCD displays messages to help you set up and use your machine.2 Mode keys: FAXL

General information 71 6 Start keys: Black StartLets you start sending faxes or making copies in black & white. Also lets you start a scanning o

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-J245Serial Number:1

Chapter 18Basic Operations 1The following steps show how to change a setting in the machine. In this example, the Receive Mode setting is changed from

922Loading paper and other print media2Load only one size of paper and one type of paper in the paper tray at a time.(For more information about paper

Chapter 210NOTEWhen you are using Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray

Loading paper 112f Gently adjust the paper width guides (1) to fit the paper.Make sure the paper width guides lightly touch the sides of the paper. g

Chapter 212Loading envelopes 2About envelopes 2 Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m2). Some envelopes require you to make margin

Loading paper 132b Put envelopes in the paper tray with the printing surface face down. If the envelope flaps are on the long edge, load the envelopes

Chapter 214Unprintable area 2The unprintable area depends on the settings in the application you are using. The figures show the unprintable areas on

Loading paper 152Paper settings 2Paper Type 2To get the best print quality, set the machine for the type of paper you are using.a Press Menu, 2, 2.b P

Chapter 216Recommended print media 2To get the best print quality, we suggest using the Brother paper in the table.We recommend using 3M Transparency

Loading paper 172Choosing the right print media 2Paper type and size for each operation 2Paper weight, thickness and capacity 21Up to 100 sheets of pl

iBrother numbersNOTEFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register

183How to load documents3You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.Using the ADF 3

Loading documents 193e After using the ADF, close the ADF Document Support. Push down on the upper-left portion of the ADF Document Support to close i

Chapter 320Unscannable area 3The unscannable area depends on the settings in the application you are using. This figure shows the unscannable areas. 1

2144How to send a fax 4a Do one of the following to load your document: Place the document face down in the ADF. (See Using the ADF on page 18.) Loa

Chapter 422f When the LCD asks you Next Page?, do one of the following: To send a single page, press 2 to choose No(Dial) (or press Black Start again

Sending a fax 234Transmission Verification Report 4You can use the Transmission Verification Report as proof that you sent a fax. This report lists th

245Receive Modes 5Choose the correct Receive Mode 5The correct Receive Mode is determined by the external devices and telephone subscriber services (V

Receiving a fax 255To set the Receive Mode, follow the instructions:a Press (FAX).b Press Menu, 3, 1, 1.NOTEIf you cannot change the Receive Mode, mak

Chapter 526Using Receive Modes 5Some Receive Modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using the

Receiving a fax 275Receive Mode settings 5Ring Delay 5The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/T

iiService Center Locator (USA only)For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us at http://

Chapter 528Easy Receive 5If Easy Receive is On: 5The machine can receive a fax automatically, even if you answer the call. When you see Receiving on t

2966Telephone services 6Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer.Fea

Chapter 630Distinctive Ring 6Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls

Telephone services and external devices 316NOTERing Pattern #1 is often called Short-Short and is the most commonly used. If the ring pattern you rece

Chapter 632Voice over Internet Protocol (VoIP) 6VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone lin

Telephone services and external devices 336Connecting an external TAD (telephone answering device)6You may choose to connect an external answering dev

Chapter 634Connections 6The external TAD must be plugged into the jack labeled EXT on the machine. Your machine cannot work correctly if you plug the

Telephone services and external devices 356Multi-line connections (PBX) 6We suggest you ask the company who installed your PBX to connect your machine

Chapter 636Using external and extension telephones 6Using extension telephonesIf you answer a fax call at an extension telephone, you can make your ma

Telephone services and external devices 376Changing the remote codes 6The preset Fax Receive Code is l 51. The preset Telephone Answer Code is #51. If

iiiAccessories and Supplies1For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.Description ItemInk

387How to dial 7Manual dialing 7a Load your document.b Press (FAX).c Press all of the digits of the fax number. d Press Black Start or Color Start.Spe

Dialing and storing numbers 397Storing numbers 7You can set up your machine to do the following types of easy dialing: Speed Dial and Groups for broad

Chapter 740Changing and deleting Speed Dial numbers 7If you try to store a Speed Dial number where a number has already been stored, the LCD displays

4188How to copy 8a Do one of the following to load your document: Place the document face down in the ADF.(See Using the ADF on page 18.) Place the

Chapter 842Copy options 8When you want to quickly change the copy settings temporarily for the next copy, use the Copy Options key. The machine return

4399Printing a document 9The machine can receive and print data from your computer. To print from a computer, you must install the printer driver.For

4410Before scanning 10To use the machine as a scanner, install a scanner driver. Install the scanner drivers from the CD-ROM. (See Quick Setup Guide:

How to scan to a computer 4510c If the ControlCenter4 Mode screen appears, choose the Advanced Mode, and then click OK. d Make sure the machine you wa

Chapter 1046e Set the scanning configuration.Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears

How to scan to a computer 4710g Click the Scan tab.h Click File. i Click Scan.The machine starts the scanning process. The folder where the scanned da

ivNotice - Disclaimer of Warranties (USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTH

Chapter 1048How to change the machine’s SCAN mode settings for PDF scanning using ControlCenter4 (Windows®) 10Use ControlCenter4 to change your machin

How to scan to a computer 4910e Click the File tab. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type drop-down list.2 You

Chapter 1050How to scan a document as a PDF file using the control panel (Windows® and Macintosh) 10a Load your document. (See How to load documents o

51AAReplacing the ink cartridgesAYour machine is equipped with an ink dot counter. The ink dot counter monitors the level of ink in each of the four c

52b Press the lock release lever (1) as shown to release the cartridge color indicated on the LCD. Remove the cartridge from the machine. c Open the

Routine maintenance 53Ae Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. f Gently push t

54Cleaning and checking the machineACleaning the scanner Aa Unplug the machine from the AC power outlet.b Lift the document cover (1). Clean the scann

Routine maintenance 55ACleaning the print head ATo maintain good print quality, the machine will automatically clean the print head when needed. You c

56h After the cleaning procedure is finished, press Color Start.The machine prints the Print Quality Check Sheet again. Return to step d to repeat the

Routine maintenance 57ANOTE Setting the date and timeAThe LCD displays the date and time. If it is not current, follow these instructions to re-enter

vCompilation and Publication NoticeUnder the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest

58BIdentifying your problem BFirst, check the following: The machine's power cord is connected correctly and the machine's power switch is

Troubleshooting 59BScanning problems: Scanning Difficulties on page 86Software problems: Software Difficulties on page 86

60Error and maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this hap

Troubleshooting 61BCannot Detect You installed a new ink cartridge too quickly and the machine did not detect it.Take out the new ink cartridge and re

62Cover is Open The scanner cover is not locked in the closed position.Lift the scanner cover, and then close it again.Make sure the telephone line co

Troubleshooting 63BInk Box Full The ink absorber box or flushing box is full. These components are periodic maintenance items that may require replace

64Ink Low XXXXXXX One or more of the ink cartridges are near the end of their life. If one of the color ink cartridges is near the end of its life and

Troubleshooting 65BNo Response/Busy The number you dialed does not answer or is busy.Verify the number and try again.Not Registered You tried to acces

66Wrong Paper Size The Paper Size setting does not match the size of paper in the tray.1 Check that the Paper Size you choose on the LCD matches the s

Troubleshooting 67BTransferring your faxes or Fax Journal report BIf the LCD displays: Clean Unable XX Init Unable XX Print Unable XX Scan Unable

viUser's Guides and where do I find them?1Network features are not supported by the MFC-J245.Which Guide? What's in it? Where is it?Product

68Transferring the Fax Journal report to another fax machineBIf you have not set up your Station ID, you cannot enter fax transfer mode. (See Quick Se

Troubleshooting 69BRemoving small documents jammed in the ADFBa Lift the Document Cover.b Insert a piece of stiff paper, such as cardstock, into the A

70e Pull the jammed paper (1) out of the machine. fMove the print head (if necessary) to take out any paper remaining in this area. Make sure that jam

Troubleshooting 71Bg Make sure you look carefully inside the machine (1) for any pieces of paper. h Look inside the machine from a lower angle and mak

72k Close the Jam Clear Cover.Make sure the cover is closed correctly. l Put the paper tray firmly back in the machine. m Lift the scanner cover (1) t

Troubleshooting 73Bc Pull the two green levers inside the machine towards you to remove the jammed paper. d Place both hands under the plastic tabs on

74f If the thick paper is pushing any jammed paper out, remove the jammed paper. IMPORTANTDO NOT touch the encoder strip (1). Doing this may cause dam

Troubleshooting 75Bj If the thick paper is pushing any jammed paper out, remove the jammed paper. IMPORTANTDO NOT touch the encoder strip (1). Doing t

76n Put the paper tray firmly back in the machine. o Plug the machine back into the AC power outlet.

Troubleshooting 77BIf you are having difficulty with your machine BNOTE• For technical help, you must call the country where you bought the machine. C

viiTable of Contents(Basic User’s Guide)1 General information 1Using the documentation...

78No printout.(continued)If old, unprinted data remains in the printer driver spooler, it will prevent new print jobs from printing. Open the printer

Troubleshooting 79BPrint Quality DifficultiesDifficulty SuggestionsPoor print quality. Check the print quality. (See Checking the print quality on pag

80Printing appears dirty or ink seems to run.Make sure you are using the recommended types of paper. (See Acceptable paper and other print media on pa

Troubleshooting 81BMachine feeds multiple pages. Do the following:(See Loading paper and other print media on page 9.) Make sure the paper is loaded

82Printing Received FaxesDifficulty Suggestions Condensed print Horizontal streaks Top and bottom sentences are cut off Missing linesThis is usual

Troubleshooting 83BReceiving FaxesDifficulty SuggestionsCannot receive a fax. Press Hook in Fax mode to make sure your machine has a dial tone. If you

84Cannot receive a fax.(continued)If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sur

Troubleshooting 85BSent faxes are blank. Make sure you are loading the document correctly. (See Loading documents on page 18.)Vertical black lines whe

86Scanning DifficultiesDifficulty SuggestionsTWAIN or WIA errors appear when starting to scan. (Windows®)Make sure the Brother TWAIN or WIA driver is

Troubleshooting 87BDial Tone BSetting the dial tone to Detection will shorten the dial-detect pause.a Press Menu, 0, 4.b Press a or b to choose Detec