Brother MFC-J425W User's Guide

BASIC USER’S GUIDEMFC-J425WMFC-J430WMFC-J435W Version 0USA/CAN

viii5 Receiving a fax 28Receive Modes...28Choose the

86SCAN ( ) CSet New Default— — — You can save your fax settings.See .Factory R eset — — — You can restore all settings back to the factory settings.Le

Menu and features87CCOPY ( ) CLevel1 Level2 Level3 Options Descriptions PageQuality ——FastNormal*BestChoose the Copy resolution for the next copy.See

88Speed Dial ( ) CDensity —— Adjusts the density of copies.See .Stack/Sort ——Stack*SortYou can choose to stack or sort multiple copies.Page Layo ut ——

Menu and features89CRedial/Pause ( ) CLevel1 Level2 Level3 Options Descriptions PageOutgoing CallhistorySend a faxAdd to SpeedDialDelete— — You can ch

90Entering Text CWhen you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys

Menu and features91CSpecial characters and symbols CPress l, # or 0 repeatedly until you see the special character or symbol you want.Press l for (spa

92DGeneral DNoteThis chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for detai

Specifications93D1Noise depends on printing conditions.2Using standard 17 lb to 24 lb paper.3Using either BP60MPLTR or XEROX4200 20 lb paper, temperat

94Print media D1For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the machine to avoid s

Specifications95DFax D1“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications and prin

ix10 How to scan to a computer 47Scanning a document...47Scanni

96Copy DColor/Black Yes/YesCopy Width Max. 8.26 in. (210 mm)Multiple Copies Stacks/Sorts up to 99 pagesEnlarge/Reduce 25% to 400% (in increments of 1%

Specifications97DScanner D1Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professional

98Printer D1When the Borderless feature is set to On.2See Paper type and size for each operation uu page 19.3When printing on letter size paper.4For d

Specifications99DInterfaces D1Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interf

100Computer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSComputer Platform & Operating System VersionSupported PC Software Func

Specifications101DConsumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print he

102Network (LAN) DNoteFor more information about the Network specifications, see the Network User’s Guide. 1See the Computer Requirements chart on pag

Index103EEAAccessories and supplies ... iiADF (automatic document feeder) ...21Answering machine (TAD) ...

104FFax codeschanging ...40Fax Receive Code ... 32, 39Telephone Answer Code ...

105EPaperPort™12SE with OCRSee Software User's Guide. See also Help in the PaperPort™12SE application.Personalized Ring ...

xD Specifications 92General ...92Print me

106UUnscannable area ...23VVoice Mail ...33WWarranties are in the boxNo

Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)

xiTable of Contents (ADVANCED USER’S GUIDE)The Advanced User’s Guide explains the following features and operations.You can view the Advanced User’s G

xii

111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and

Chapter 12Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network Glossary1This Basic User’s Guide does not cont

General information31e After the list of User’s Guides appears, choose the guide you want to read.How to find Scanning instructions 1There are several

Chapter 14Accessing Brother Support (Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer

General information51Accessing Brother Support (Macintosh)1You can find all the contacts you will need, such as Web support (Brother Solutions Center)

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-J425W, MFC-J430W and MFC-J435W (C

Chapter 16Control panel overview 1MFC-J425W, MFC-J430W and MFC-J435W have the same control panel keys. 1 Mode keys: FAXLets you access FAX mode. S

General information71 5Dial PadUse these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.6 Menu key

Chapter 188 On/OffYou can turn the machine on and off.Press On/Off to turn the machine on.Press and hold down On/Off to turn the machine off. The L

General information91Basic Operations 1The following steps show how to change a setting in the machine. In this example the Receive Mode setting is ch

102Loading paper and other print media2Load only one size of paper and one type of paper in the paper tray at any one time.a Pull the paper tray compl

Loading paper112NoteWhen you are using Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper

Chapter 212f Gently adjust the paper side guides (1) to fit the paper using both hands.Make sure the paper side guides touch the sides of the paper. g

Loading paper132Loading envelopes and postcards 2About envelopes 2 Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m2). Some envelopes need ma

Chapter 214b Put envelopes or postcards in the paper tray with the address side down and the leading edge in first as shown in the illustration. Using

Loading paper152Printable area 2The printable area depends on the settings in the application you are using. The figures below show the unprintable ar

iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi

Chapter 216Paper settings 2Paper Type 2To get the best print quality, set the machine for the type of paper you are using.a Press Menu.b Press a or b

Loading paper172Acceptable paper and other print media2The print quality can be affected by the type of paper you use in the machine.To get the best p

Chapter 218Handling and using print media 2 Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, dir

Loading paper192Choosing the right print media 2Paper type and size for each operation 2Paper Type Paper Size UsageFax Copy PrinterCut-Sheet Letter 8

Chapter 220Paper weight, thickness and capacity 21Up to 100 sheets of plain paper 20 lb (80 g/m2).2BP71 69 lb (260 g/m2) paper is especially designed

2133How to load documents3You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.Using the ADF

Chapter 322IMPORTANTDO NOT leave a thick document on the scanner glass. If you do this, the ADF may jam. d After using the ADF, close the ADF Document

Loading documents233Unscannable area 3The scannable area depends on the settings in the application you are using. The figures below show unscannable

244How to send a fax 4The following steps show how to send a fax.a When the machine is idle, the date and time appear on the LCD. When you want to sen

Sending a fax254c You can change the following fax sending settings. Press a or b to scroll through the fax settings. When the setting you want is dis

iiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If y

Chapter 426Stop faxing 4To stop faxing, press Stop/Exit.Setting scanner glass size for faxing 4When documents are A4 size, you need to set the Scan Si

Sending a fax274f Press Stop/Exit.Note• If you choose On+Image or Off+Image the image will only appear on the Transmission Verification Report if Real

285Receive Modes 5Choose the correct Receive Mode 5The correct Receive Mode is determined by the external devices and telephone subscriber services (V

Receiving a fax295To set the Receive Mode follow the instructions below:a Press Menu.b Press a or b to choose Initial Setup.Press OK.c Press a or b to

Chapter 530Using Receive Modes 5Some Receive Modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using the

Receiving a fax315Receive Mode settings 5Ring Delay 5The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Te

Chapter 532Easy Receive 5If Easy Receive is On: 5The machine can receive a fax automatically, even if you answer the call. When you see Receiving on t

3366Telephone services 6Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer.Fea

Chapter 634Distinctive Ring 6Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls

Telephone services and external devices356NoteRing Pattern #1 is often called Short-Short and is the most commonly used. If the ring pattern you recei

iiiDescription ItemMultipurpose Paper - Plain Paper(Letter size / 500 sheets) BP60MPLTR (USA only)Matte Inkjet Paper(Letter size / 25 sheets) BP60ML (

Chapter 636Connecting an external TAD (telephone answering device)6You may choose to connect an external answering device. However, when you have an e

Telephone services and external devices376Connections 6The external TAD must be plugged into the jack labeled EXT. Your machine cannot work properly i

Chapter 638Multi-line connections (PBX) 6We suggest you ask the company who installed your PBX to connect your machine. If you have a multi-line syste

Telephone services and external devices396Using external and extension telephones 6Using extension telephonesIf you answer a fax call at an extension

Chapter 640Changing the remote codes 6The preset Fax Receive Code is l 51. The preset Telephone Answer Code is #51. If you want to, you can replace th

4177How to dial 7Manual dialing 7Press all of the digits of the fax or telephone number. Speed Dialing 7a Press (Speed Dial). Or, you can press (FAX)

Chapter 742Fax Redial 7If you are sending a fax manually and the line is busy, press Hook, Redial/Pause, and then press Black Start or Color Start to

Dialing and storing numbers437Storing Speed Dial numbers 7You can store up to 40 2-digit different Speed Dial numbers with a name, and each name has o

448How to copy 8The following steps show the basic copy operation.a When you want to make a copy, press (COPY). Make sure you are in COPY mode.  The

Making copies458Copy settings 8You can change the following copy settings. Press COPY and then press a or b to scroll through the copy settings. When

ivNotice - Disclaimer of Warranties (USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTH

469Printing a document 9The machine can receive data from your computer and print it. To print from a computer, install the printer driver.uuSoftware

471010Scanning a document 10There are several ways to scan documents. You can use the SCAN key on the machine or the scanner drivers on your computer.

Chapter 1048Scanning using a scanner driver10uuSoftware User’s Guide: Scanning a document using the TWAIN driver (Windows®)uuSoftware User’s Guide: Sc

49AAReplacing the ink cartridgesAYour machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each

50b Press the lock release lever as shown to release the cartridge for the color indicated on the LCD. Remove the cartridge from the machine. c Open

Routine maintenance51Af Gently push the back of the ink cartridge marked “PUSH” until it clicks, and then close the ink cartridge cover. g The machine

52Cleaning and checking the machineACleaning the scanner Aa Unplug the machine from the AC power outlet.b Lift the document cover (1). Clean the scann

Routine maintenance53ACleaning the print head ATo maintain good print quality, the machine will automatically clean the print head when needed. You ca

54i The LCD asks you if you want to start cleaning.Press 1 (Yes).The machine starts cleaning the print head.j After the cleaning procedure is finished

55BBError and Maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this h

vCompilation and Publication NoticeUnder the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest

56Cannot DetectYou installed a new ink cartridge too quickly and the machine did not detect it.Take out the new ink cartridge and re-install it slowly

Troubleshooting57BInk Absorber Full The ink absorber box or flushing box is full. These components are periodic maintenance items that may require rep

58Low Temperature The print head is too cold. Allow the machine to warm up.No Caller ID There is no incoming call history. You did not receive calls o

Troubleshooting59BUnable to CleanXXUnable to Init.XXUnable to PrintXXUnable to ScanXXThe machine has a mechanical problem.—OR—A foreign object such as

60Error animation BError animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace by pressing c t

Troubleshooting61BDocument jam BDocuments can jam in the ADF unit if they are not inserted or fed properly, or if they are too long. Follow the steps

62Printer jam or paper jam BTake out the jammed paper depending on where it is jammed in the machine.If the LCD shows Paper Jam, follow these steps:IM

Troubleshooting63Bf Open the Jam Clear Cover (1) at the back of the machine. g Pull the jammed paper out of the machine. h Close the Jam Clear Cover.

64IMPORTANT• If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper

Troubleshooting65BTroubleshooting BIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from withi

viUser's Guides and where do I find it?1Visit us at http://solutions.brother.com/.Which manual? What's in it? Where is it?Product Safety Gui

66Poor print quality. Check the print quality. (See Checking the print quality uu page 53.)Make sure that the Media Type setting in the printer driver

Troubleshooting67BThe machine prints dense lines on the page.Check Reverse Order in the Basic tab of the printer driver.The printouts are wrinkled.(Wi

68Printing Received FaxesDifficulty SuggestionsCondensed print and white streaks across the page or the top and bottom of sentences are cut off.You pr

Troubleshooting69BReceiving FaxesDifficulty SuggestionsCannot receive a fax. Make sure your machine has a dial tone by pressing the Hook key. If you h

70Cannot receive a fax.(continued)If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sur

Troubleshooting71BPoor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine's scanner operation. I

72Scanning DifficultiesDifficulty SuggestionsTWAIN or WIA errors appear when starting to scan. (Windows®)Make sure the Brother TWAIN or WIA driver is

Troubleshooting73BNetwork DifficultiesDifficulty SuggestionsCannot print over the network. Make sure that your machine is powered on and is online and

74Dial Tone BSetting the dial tone to Detection will shorten the dial detect pause.a Press Menu.b Press a or b to choose Initial Setup.Press OK.c Pre

Troubleshooting75BMachine Information BChecking the serial number BYou can see the machine’s serial number on the LCD.a Press Menu.b Press a or b to c

viiTable of Contents (BASIC USER’S GUIDE)1 General information 1Using the documentation...

76COn-screen programmingCYour machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming

Menu and features77CMenu table CThe menu table will help you understand the menu selections and options that are found in the machine's programs.

78General S etup(Continued)Volume Ring OffLowMed*HighAdjusts the ring volume.See .Beeper OffLow*MedHighAdjusts the beeper volume.Speaker OffLowMed*Hig

Menu and features79CFax Setup R eceive Ring Delay 01234*Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode.31F/T Ring Tim

80Fax(Continued)Remaining Jobs— — Check which jobs are in the memory and cancel chosen jobs.See .Miscellaneous TX Lock — Prohibits most functions exce

Menu and features81CNetwork menu CLevel1 Level2 Level3 Options Descriptions PageNetwork TC P/IP BOOT Method Auto*StaticRARPBOOTPDHCPChooses the BOOT m

82Network(Continued)WPS w/PIN Code— — You can easily configure your wireless network settings using WPS with a PIN code.See .WLAN S tatus Status — You

Menu and features83CMenu ( ) (continued) CLevel1 Level2 Level3 Options Descriptions PagePrint Repo rts Transmission — — Prints these lists and reports

84Initial S etup(Continued)Reset Network — Resets the print server back to its factory settings, such as the password and IP address information.75Spe

Menu and features85CFAX ( ) CLevel1 Level2 Level3 Options Descriptions PageFax Resolution——Standard*FineS.FinePhotoSets the resolution for outgoing fa