Brother Copier/Printer MFC-9970CDW User Manual

BASIC USER’S GUIDEMFC-9970CDW Version BUSA/CAN

viiiUser's Guides and where do I find it?Which manual? What's in it? Where is it?Safety and Legal Read this Guide first. Please read the Saf

84f Unpack the new drum unit and remove the protective cover. IMPORTANT• To avoid print quality problems, DO NOT touch the shaded parts shown in the i

Routine maintenance85Ah Make sure the green lock lever (1) is in the release position as shown in the illustration. i Match the guide ends (2) of the

86Resetting the drum counter AWhen you replace a drum unit with a new one, you will need to reset the drum counter by completing the following steps:a

Routine maintenance87Ab Press the front cover release button and then open the front cover. c Hold the green handle of the drum unit. Pull the drum un

88d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lif

Routine maintenance89A• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. e Hold the green handle of the be

90g Put the new belt unit back in the machine. Make sure the belt unit is level and fits firmly into place. h Make sure the green lock lever (1) is in

Routine maintenance91Aj Turn the green lock lever (1) clockwise to the lock position. k Push the drum unit in until it stops. l Close the front cover

92Replacing the waste toner boxAOrder No. WT-300CLA new waste toner box can print approximately 50,000 Letter or A4 size single-sided pages.Replace Pa

Routine maintenance93Ac Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of

ixTable of Contents(BASIC USER’S GUIDE)1 General information 1Using the documentation...

94IMPORTANT• We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth u

Routine maintenance95Ae Hold the green handle of the belt unit with both hands and lift the belt unit up, then pull it out. IMPORTANTTo avoid print qu

96g Hold the green handle of the waste toner box and remove the waste toner box from the machine. CAUTION Handle the waste toner box carefully in case

Routine maintenance97Ai Put the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place. j Make sure the green lo

98l Turn the green lock lever (1) clockwise to the lock position. m Push the drum unit in until it stops. n Close the front cover of the machine.1

99BBError and maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this h

100Condensation One of the issues that can cause this error is that condensation may form inside the machine after a room temperature change.Leave the

Troubleshooting101BDocument Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long.See Document jams on

102Jam Tray 1Jam Tray 2The paper is jammed in the paper tray of the machine.(See Paper is jammed in paper tray 1 or tray 2 on page 111.)Limit Exceeded

Troubleshooting103BOut of Memory The machine’s memory is full. Fax sending or copy operation in progressDo one of the following: Press Black Start or

x5 Receiving a fax 32Receive modes ...32Choose the co

104Registration failedRegistration failed. Do one of the following: Turn off the machine’s power switch. Wait a few seconds, then turn it on again.

Troubleshooting105BReplace PartsPF Kit 1PF Kit 2PF Kit MPIt is time to replace the paper feeding kit.Call Brother Customer Service or a Brother Author

106Toner Low The toner cartridge is near the end of its life.Buy a new toner cartridge for the color that is indicated on the LCD before you get a Rep

Troubleshooting107BTransferring your faxes or Fax Journal report BIf the LCD shows: Print Unable XX Scan Unable XXWe recommend transferring your fax

108Document jams BDocument is jammed in the top of the ADF unit Ba Take out any paper from the ADF that is not jammed.b Open the ADF cover.c Pull the

Troubleshooting109BRemoving small documents jammed in the ADF Ba Lift the document cover.b Insert a piece of stiff paper, such as cardstock, into the

110Paper jams BPaper is jammed in the MP tray BIf the LCD shows Jam MP, follow these steps:a Remove the paper from the MP tray.b Remove any jammed pap

Troubleshooting111BPaper is jammed in paper tray 1 or tray 2BIf the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps:a Pull the paper tray compl

112IMPORTANTIf the paper cannot easily be removed in this direction, stop and follow the instructions for Paper is jammed inside the machine on page 1

Troubleshooting113BWARNING HOT SURFACEAfter you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the mac

xi9 Printing data from a USB Flash memory drive or digital camera supporting mass storage 54Creating a PRN or PostScript® 3™ file for direct printing.

114e Close the fuser cover (1). NoteIf you are printing on envelopes, pull down the envelope levers (2) to the envelope position again before closing

Troubleshooting115Bc Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the

116IMPORTANT• We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth un

Troubleshooting117Bg Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into t

118Paper is jammed underneath paper tray 1 BIf the LCD shows Jam Duplex, follow these steps:a Leave the machine turned on for 10 minutes to cool down.

Troubleshooting119Bd If the paper is not caught in the paper tray, open the back cover. WARNING HOT SURFACEAfter you have just used the machine, some

120e Push down and pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1). f Using both hands, gently pull

Troubleshooting121BIf you are having difficulty with your machine BIMPORTANTFor technical help, you must call the country where you bought the machine

122The machine does not answer when called.Make sure the machine is in the correct receive mode for your setup. (See Receive Mode settings on page 35.

Troubleshooting123BCannot receive a fax.(continued)Another device or service at your location may be answering the call before your Brother machine an

xiiC Menu and features 140On-screen programming...140Menu table...

124Sending faxesDifficulties SuggestionsPoor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scan

Troubleshooting125BVertical black line appears in copies.Black vertical lines on copies are typically caused by dirt or correction fluid on the glass

126The machine does not print on both sides of the paper even though the printer driver setting is Duplex.Check the paper size setting in the printer

Troubleshooting127BPaper handling difficultiesDifficulties SuggestionsThe machine does not feed paper.The LCD shows No Paper or a Paper Jam message.

128Network difficultiesDifficulties SuggestionsCannot print over a wired Network. If you are having Network problems see the Network User's Guide

Troubleshooting129BYour computer cannot find your machine.(Windows®) The firewall setting on your PC may be rejecting the necessary network connection

130Setting Dial Tone detection BSetting the Dial Tone to Detection will shorten the Dial Tone detect pause.a Press MENU.b Press a or b to display Init

Troubleshooting131BImproving the print quality BIf you have a print quality problem, print a test page first (MENU, Printer, Print Options, Test Print

132White streaks or bands down the page  Clean the scanner glass and scanner glass strip. (See Cleaning the scanner in Appendix A of the Advanced Use

Troubleshooting133BCompletely blank or some colors are missing  Put in a new toner cartridge. (See Replacing a Toner cartridge on page 68.) To identi

xiiiTable of Contents (ADVANCED USER’S GUIDE)The Advanced User's Guide explains the following features and operations. You can view the Advanced

134The color of your printouts is not what you expected Make sure Toner Save mode is off in the control panel of the machine or the printer driver.

Troubleshooting135BUneven density appears periodically across the page  Perform the calibration. (See Calibration in Appendix A of the Advanced User&

136Poor fixing  Make sure that the media type settings in the printer driver and in the machine's Paper Type menu matches the type of paper you

Troubleshooting137BEnvelope creases  Make sure that the two gray envelope levers are pulled down when you are printing envelopes.  If creases occur

138Machine Information BChecking the Serial Number BYou can see the machine’s Serial Number on the LCD.a Press MENU.b Press a or b to display Machine

Troubleshooting139BHow to reset the machine Ba Press MENU.b Press a or b to display Initial Setup.Press Initial Setup.c Press a or b to display Reset.

140COn-screen programmingCYour machine is designed to be easy to operate with LCD on-screen programming using the menu buttons on the Touchscreen. Use

Menu and features141CMenu table CThe menu table will help you understand the menu selections and options that are found in the machine's programs

142General Setup(Continued)Tray Setting(Continued)Tray#1 — Paper SizeA4Letter*LegalExecutiveA5A5 LA6B5B6FolioSets the size and type of paper in paper

Menu and features143CGeneral Setup(Continued)Tray Setting(Continued)Tray Use:Copy— Tray#1 OnlyTray#2 OnlyMP OnlyMP>T1>T2*T1>T2>MP(Tray#2 o

xiv

144General Setup(Continued)Volume Ring — OffLowMed*HighAdjusts the ring volume.See 1.Beeper — OffLowMed*HighAdjusts the beeper volume.Speaker — OffLow

Menu and features145C CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageFaxSetup Receive(In Fax mode only)Ring Delay — 01234*Sets the number

146Fax(Continued)Setup Receive(In Fax mode only)(Continued)Print Density— -2-10*+1+2Makes printouts darker or lighter.See 1.Fax Rx Stamp— OnOff*Prints

Menu and features147CFax(Continued)Dial Restrict.Dial Pad — Off*Enter # twiceOnYou can set the machine to restrict dialing when using the dial pad.See

148 CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PagePrinter Emulation ——Auto*HP LaserJetBR-Script 3Choose the emulation mode.See 2.Print O

Menu and features149CPrinter(Continued)Manual Regist.Print Chart— — Print the chart to manually check the registration of the colors.See 1.Set Regist.

150 CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PagePrint ReportsTransmissionView on LCD— — You can view the Transmission Verification Rep

Menu and features151C CLevel 1 Level 2 Level 3 Level 4 Level 5 Options DescriptionsNetwork1Wired LAN TCP/IPBoot Method— Auto*StaticRARPBOOTPDHCPChoo

152Network1(Continued)Wired LAN(Continued)TCP/IP(Continued)DNS Server— Primary[000-255]. [000-255]. [000-255]. [000-255]Secondary[000-255]. [000-255].

Menu and features153CNetwork1(Continued)WLAN TCP/IPBoot Method— Auto*StaticRARPBOOTPDHCPChooses the BOOT method that best suits your needs.(IP Boot Tr

111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.Symbols and c

154Network1(Continued)WLAN(Continued)TCP/IP(Continued)DNS Server— Primary[000-255]. [000-255]. [000-255]. [000-255]Secondary[000-255]. [000-255]. [000

Menu and features155CNetwork1(Continued)WLAN(Continued)WLAN Status(Continued)Signal — StrongMediumWeakNoneYou can see the current wireless network sig

156Network1(Continued)E-mail/IFAX(Continued)Setup Server(Continued)POP3POP3 ServerName(Up to 64 characters)IP Address[000-255]. [000-255]. [000-255].

Menu and features157CNetwork1(Continued)E-mail/IFAX(Continued)Setup Mail RX(Continued)Header — AllSubject+From+ToNone*Selects the contents of the mail

158 CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageMachine Info.Serial No. — — — You can check the serial number of your machine.138Page

Menu and features159C CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageInitial SetupReceive Mode——Fax Only*Fax/TelExternal TADManualChooses

160Initial Setup(Continued)Local Language——(in USA)English*Español(in Canada)English*FrançaisAllows you to change the LCD language for your country.Se

Menu and features161CFAX ( ) CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageAddress BookMoreSet One Touch Dial— — Stores up to 40 One Touch

162Glass ScanSize———A4Letter*Legal/FolioTo fax an A4, Legal or Folio size document, you'll need to change the Glass Scan Size setting.29Broadcast

Menu and features163CCOPY ( ) CLevel 1 Level 2 Level 3 Options 1 Options 2 Descriptions PageQuality ——Auto*TextPhotoGraph— You can choose the Copy res

Chapter 12Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide1This Basic User's Guide does not contain all the in

164Brightness —— — Adjusts the brightness for copies.See 1.Contrast —— — Adjusts the contrast for copies.Stack/Sort ——Stack*Sort— You can choose to st

Menu and features165CColor Adjust(Continued)——Blue Adjusts the blue color for copies.See 1.Set New Default——QualityBrightnessContrastColor Adjust— You

166SCAN ( ) CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageScan to USBQuality ——Color 100 dpi*Color 200 dpiColor 300 dpiColor 600 dpiGray 1

Menu and features167CScan to USB(Continued)Glass ScanSize——A4Letter*Legal/FolioTo scan an A4, Legal or Folio size document, you'll need to change

168Scan to Network(Continued)(Profile name)(Continued)File Type(Continued)— (If you chose a B&W option in the Quality setting)PDF*PDF/ASecure PDFS

Menu and features169CScan to FTP(Continued)(Profile name)(Continued)File Type — (If you chose a Color or Gray option in the Quality setting)PDF*PDF/AS

170Scan to E-mailManual/Address BookQuality —Color 100 dpi*Color 200 dpiColor 300 dpiColor 600 dpiGray 100 dpiGray 200 dpiGray 300 dpiB&W 200 dpiB

Menu and features171CScan to E-mail(Continued)Manual/Address Book(Continued)File Size — SmallMiddle*LargeYou can choose the file size for color or gra

172Other Functions CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageDirect Print(Select File)Print Settings / (Copy Pages(001–999))Paper Size

Menu and features173CDirect Print(Continued)(Select File)(Continued)Print Settings / (Copy Pages(001–999))(Continued)Collate On*OffEnables or disables

General information31Note• (Windows® users only) Your Web browser may display a yellow bar at the top of the page that contains a security warning abo

174Direct Print(Continued)Default Settings(Continued)Paper Type — ThinPlain*ThickThickerRecycled PaperGlossySets the default media type when printing

Menu and features175CSecure Print(Select User) (Select Secure Print Job)Password: PrintDeleteYou can print data saved in the memory drive when you ent

176Entering text CWhen you are setting certain menu selections, you may need to enter text into the machine.Press repeatedly to choose between lette

177DDGeneral DNoteThis chapter provides a summary of the machine’s specifications. For additional specifications visit http://www.brother.com/ for det

178Noise level Sound powerOperating (Colour Printing):LWAd = 6.94 B (A)Operating (Monochrome Printing):LWAd = 6.88 B (A)Ready: LWAd = 4.8 B (A)Sound p

Specifications179DDocument Size DDocument Size (Single-sided)ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm)ADF Length: 5.8 to 14 in. (147.3 to 356.0 mm

180Print media DPaper Input Paper Tray Paper Type: Plain Paper, Thin Paper or Recycled Paper Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edg

Specifications181D1For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the pos

182Fax D1‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials

Specifications183DCopy DColor/Mono Yes/YesCopy Width Max. 8.3 in. (210 mm) Automatic 2-sided (Duplex) Copy Yes (from ADF)Multiple Copies Stacks or Sor

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-9970CDWSerial Number:1

Chapter 14Accessing Brother Support (Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer

184Scanner D1For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.2Maximum 1200 × 1200 dpi scanning

Specifications185DPrinter D1The print speed may vary depending on the type of document you print.Automatic 2-sided (Duplex) PrintYesEmulationsPCL6, BR

186Interfaces D1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.2Third par

Specifications187DDirect Print feature D1PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.Compatib

188Scan to USB feature DFile formats Black and whiteTIFF, PDF, PDF/A, Secure PDF, Signed PDFColor and Gray documentJPEG, PDF, PDF/A, Secure PDF, Signe

Specifications189DComputer requirements DMinimum System Requirements and Supported PC Software FunctionsComputer Platform & Operating System Vers

1901Internet Explorer® 6.0 or greater.2For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.3Third part

Specifications191DConsumable items D1Approx. cartridge yield is declared in accordance with ISO/IEC 19798.2Drum yield is approximate, and may vary by

192Network (LAN) DNoteFor details about the full Network specifications, see Network User's Guide. 1See Computer requirements on page 189.2BRAdmi

193EAAccessories and supplies ... iiADF (automatic document feeder)using ...

General information51Accessing Brother Support (Macintosh) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center

194FFax codeschanging ...43fax receive code ...43telephone answer code .

195EPPaper ... 21, 180how to load ...10in paper tray ...

196TTAD (telephone answering device), external ... 32, 34connecting ...

EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)NOTICEThis product meets the applicable Industry Canada technical specifications.NOTICEThe Ringer Equiva

Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)

Chapter 16Control panel overview 1 1 One Touch keysThese 20 keys give you instant access to 40 previously stored numbers.21-40 bThe 21-40 b lets you a

General information71 7 FAX keys:HookPress before dialing if you want to make sure a fax machine will answer, and then press Black Start or Color Star

Chapter 18LCD Touchscreen 1The LCD Touchscreen shows the current machine status when the machine is idle. 1 Date and TimeLets you see date and time.2M

General information91Basic Operations 1To operate the Touchscreen use your finger to press the MENU or option button directly on the LCD screen.To dis

102Loading paper and print media2The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.When you put paper

Loading paper112WARNING DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and can pinch or entrap y

Chapter 212d Put paper in the tray and make sure: The paper is below the maximum paper mark (b b b) (1).Overfilling the paper tray will cause paper j

Loading paper132b Pull out the MP tray support and unfold the flap (1). c Put paper in the MP tray and make sure: The paper stays under the maximum p

iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi

Chapter 214d Lift up the support flap to prevent paper from sliding off the face down output tray, or remove each page as soon as it comes out of the

Loading paper152b Pull out the MP tray support and unfold the flap (1). c Lift up the support flap to prevent envelopes or sheets of thick paper from

Chapter 216f Pull down the two gray levers, one on the left-hand side and one on the right-hand side, to the envelope position as shown in the illustr

Loading paper172Unscannable and unprintable areas 2The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable a

Chapter 218Paper settings 2Paper Size and Type 2When you change the size of paper in the tray, you will also need to change the setting for paper size

Loading paper192Tray Use in copy mode 2You can change the priority tray that the machine will use for printing copies.When you choose Tray#1 Only, MP

Chapter 220Tray Use in print mode 2You can change the default tray the machine will use for printing from your computer. a Press MENU.b Press a or b t

Loading paper212Acceptable paper and other print media 2Print quality may vary according to the type of paper you are using.You can use the following

Chapter 222Paper capacity of the paper trays 21Folio size is 8.5 in. × 13 in. (215.9 mm x 330.2 mm)Recommended paper specifications 2The following pap

Loading paper232Handling and using special paper 2The machine is designed to work well with most types of xerographic and bond paper. However, some pa

iiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If y

Chapter 224Envelopes 2Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and print-qu

Loading paper252Labels 2The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is a

263How to load documents3You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass.Using the automatic

Loading documents273Note• To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.• To scan non-standard d

284How to send a fax 4The following steps show how to send a fax.a When you want to send a fax, or change fax send or receive settings, press the (FA

Sending a fax294e Enter the fax number using the dial pad. You can also enter the fax number on the LCD by pressing Address Book and Send a fax, or yo

Chapter 430Color fax transmission 4Your machine can send a color fax to machines that support this feature. Color faxes cannot be stored in the machin

Sending a fax314Note• If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmissio

325Receive modes 5Choose the correct Receive Mode 5The correct Receive Mode is determined by the external devices and telephone subscriber services (V

Receiving a fax335To set the receive mode follow the instructions below:a Press MENU.b Press a or b to display Initial Setup.Press Initial Setup.c Pre

iii1Letter or A4 size single-sided pages.2Approx. cartridge yield is declared in accordance with ISO/IEC 19798.3Standard toner cartridge4High capacity

Chapter 534Using receive modes 5Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using the

Receiving a fax355Receive Mode settings 5Ring Delay 5The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only a

Chapter 536Easy Receive 5If Easy Receive is On: 5The machine can receive a fax automatically, even if you answer the call. When you see Receiving on t

3766Telephone line services6Voice Mail 6If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine

Chapter 638Distinctive Ring 6Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls

Telephone services and external devices396Before you choose the ring pattern to register 6You can only register one Distinctive Ring pattern with the

Chapter 640Turning off distinctive ring 6a Press MENU.b Press a or b to display Fax.Press Fax.c Press a or b to display Miscellaneous.Press Miscellane

Telephone services and external devices416Connections 6The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your

Chapter 642External and extension telephones 6Connecting an external or extension telephone 6You can connect a separate telephone directly to your mac

Telephone services and external devices436Using Remote Codes 6Fax Receive Code 6If you answer a fax call on an extension telephone, you can tell your

ivNotice - Disclaimer of Warranties (USA and Canada)BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S

447How to dial 7You can dial in any of the following ways.Manual dialing 7Use the dial pad to enter all the digits of the telephone or fax number. One

Dialing and storing numbers457Search 7You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing O

Chapter 746Storing numbers 7You can set up your machine to do the following types of easy dialing: One Touch, Speed Dial and Groups for Broadcasting f

Dialing and storing numbers477One Touch and Speed Dial Storage Options 7The following chart shows the selections for the settings for One Touch and Sp

Chapter 748Storing One Touch Dial numbers 7Your machine has 20 One Touch keys where you can store 40 fax or telephone numbers or E-mail addresses for

Dialing and storing numbers497e To save a fax/scan resolution along with the fax number/E-mail address, go to the appropriate step as shown in the fol

Chapter 750Storing Speed Dial numbers 7You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to p

Dialing and storing numbers517j Select the resolution from 200 dpi or 200 x 100 dpi. If you chose E-Mail B&W PDF, go to step m. If you chose E-M

Chapter 752e Press Name:Number/Address: Resolution: or PDF Type:f Do one of the following: If you chose Name:, enter the name (up to 15 characters) b

5388How to copy 8The following steps show the basic copy operation. For details about each option, see Advanced User's Guide.a When you want to m

vBrother™ Color Laser One-Year On-Site Limited Warranty (USA only)Who is covered: This limited warranty (“warranty”) is givenonly to the original end

549With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machin

Printing data from a USB Flash memory drive or digital camera supporting mass storage559Printing data directly from the USB Flash memory drive or digi

Chapter 956e Press a or b to display an option setting you need to change.Press the option and change the setting.Note• You can choose the following s

571010Printing a document 10The machine can receive data from your computer and print it. To print from a computer, install the printer driver. (See P

5811Scanning a document as PDF file using ControlCenter4 (Windows®) 11(For Macintosh users) See Scanning in the Software User's Guide.NoteThe scr

How to scan to a computer5911e Set the file type for saving to a folder. By default, the scanned data is saved as JPEG (*.jpg).Click Configuration, an

Chapter 1160g Click File.The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

How to scan to a computer6111Changing the SCAN key settings 11Before scanning 11To use the machine as a scanner, install a scanner driver. If the mach

Chapter 1162e Choose the File tab. You can change the default settings. 1 You can choose the file type from the pull-down list.2 You can enter the fil

How to scan to a computer6311Scanning using the SCAN key 11a Load your document. (See How to load documents on page 26.)b Press (SCAN).c Press Scan t

viBrother™ Color Laser One-Year On-Site Limited Warranty (USA only)What Brother will do:If the problem reported concerning yourMachine and/or accompan

64AReplacing the consumable items AThe following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the

Routine maintenance65A1Letter or A4 size single-sided pages.2Approx. cartridge yield is declared in accordance with ISO/IEC 19798.3Standard toner cart

66You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD.1Letter or A4 siz

Routine maintenance67ANote• Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Broth

68Replacing a Toner cartridge AOrder No. For the Order No. of toner cartridges, see Replacing the consumable items on page 64.The Standard toner cart

Routine maintenance69AReplacing the toner cartridges Aa Make sure that the machine is turned on.b Press the front cover release button and then open t

70d Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for al

Routine maintenance71Ae Push to release the latches of the corona wire cover (1), and then open the cover. f Clean the corona wires inside the drum un

72g Close the corona wire cover. h Repeat steps e to g to clean each of three remaining corona wires.i Unpack the new toner cartridge. Gently shake it

Routine maintenance73AIMPORTANTPut the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degrad

viiBROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE LIMITED WARRANTY (Canada Only)For a limited on-site warranty of 1 year labour and parts

74l Push the drum unit in until it stops. m Close the front cover of the machine.NoteAfter you replace a toner cartridge, DO NOT turn off the machine&

Routine maintenance75Ab Hold the green handle of the drum unit. Pull the drum unit out until it stops. c Hold the handle of the toner cartridge and sl

76d Push to release the latches of the corona wire cover (1), and then open the cover. e Clean the corona wires inside the drum unit by gently sliding

Routine maintenance77ANote• Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.• We recom

78h Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click

Routine maintenance79AReplacing the drum unit AOrder No. DR-310CLA new drum unit can print approximately 25,000 Letter or A4 size single-sided pages.N

80Replacing the drum unit AIMPORTANT• While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands

Routine maintenance81Ac Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of

82IMPORTANT• We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth u

Routine maintenance83AIMPORTANT• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off wit