FAX-1020eFAX-1030e®USER’S GUIDE
3 7 Making a Single CopyInsert the document face down in the Automatic Document Feeder.Press Copy.Press Copy. (See Making Copies, page 26.)To cancel,
93 Chapter 1515SpecificationsSpecificationsType Desktop facsimile transceiverCompatibility ITU-T Group 3 Coding system Modified Huffman (MH)Modem sp
Specifications 94APPENDIXSpecifications are subject to change for improvement without prior notice.*“Pages” refers to the ITU-T Test Chart No.1 (
95 Chapter 15Menu Mode & Menu Selection TableYou can access the menu mode by pressing Menu/Set.When you enter the Menu, the LCD scrolls:Press 1
Specifications 96APPENDIXTo access the menu, press Menu/Set.To exit, press Stop/Exit.* The factory setting (option) is shown in bold.1. INITI
97 Chapter 15To access the menu, press Menu/Set.To exit, press Stop/Exit.* The factory setting (option) is shown in bold.2. SETUP RECEIVE(Contin
Specifications 98APPENDIXTo access the menu, press Menu/Set.To exit, press Stop/Exit.* The factory setting (option) is shown in bold.3. SETUP
99 Chapter 15To access the menu, press Menu/Set.To exit, press Stop/Exit.* The factory setting (option) is shown in bold.8.SETUP MSG CTR(FAX-103
Specifications 100APPENDIXEntering TextWhen you are setting certain functions, such as the Station ID, you may need to enter text into the machin
101 Chapter 15About Fax MachinesIf you are a first-time fax machine user, fax operation might seem a little mysterious. You will soon get used to th
102APPENDIXGlossaryAutomatic Document Feeder Refers to the number of pages that can be placed in the document feeder and fed one at a time automatica
PREPARATIONAND SIMPLE USE Preparation and Simple Use Guide 4Advice for Preparation and Simple Use GuidePackingWhenever you transport the machine,
103Group number A combination of One Touch and/or Speed Dial numbers that are stored on a One Touch Dial key for Broadcasting.ICM (Incoming Message)
104APPENDIXRemote access The ability to access your messages stored in the machine’s memory remotely from a touch tone phone.Remote access code The
105IndexAActivation Code ...6, 24, 42, 44Alternating Displays ...iiAnswer Mode ...
106APPENDIXIICM Recording Monitor ...68Important Safety Instructions ...86Inserting Spaces ...
107 scroll ...iiSearch ... 19, 29Sequential Polling .
108Accessory List*For optimum print quality and product performance within published specifications, use only the correct Brother replacement ribbon.
109Remote CommandsChange Fax Forwarding SettingPress 9 5.then to Turn feature off press 1.Enter Fax Forwarding press 2.Program Fax Forward Number pre
ARL/ASA/NZLF1069001Printed in Malaysia®This machine is approved for use in the country of purchase only, local Brother companies or their dealers will
5 Connecting an External Telephone Answering Device (TAD)Connections1You may connect an external TAD to your machine, as shown below.2Set the number o
PREPARATIONAND SIMPLE USE Preparation and Simple Use Guide 6Outgoing Message (OGM) of External TADTiming is important in recording this message.1R
7 Connecting an External TelephoneYour machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separat
PREPARATIONAND SIMPLE USE Preparation and Simple Use Guide 8FAX-1020e Control Panel Overview4 6 7 8 9 11 12 13141051231517161Shift This key is use
9 ENavigation Keys:Menu/Set Lets you access the menu and programming mode and stores your settings in the machine. or Press to scroll forward or backw
PREPARATIONAND SIMPLE USE Preparation and Simple Use Guide 10FAX-1030e Control Panel Overview6 8 9 10 11 13 14 15161272345117201821191DIGITAL TAD
11 EFax Start Starts sending a fax.FMemory/Reports Lets you take advantage of memory transmission. Also, access the Reports menu so you can select a r
Setup 12BASIC USE1SetupInitial SettingsSetting the Dialling Mode (Tone/Pulse)(Not available in New Zealand)Your machine is initially set to TONE.
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.APPROVAL INFORMATIONBrother advises that t
13 Chapter 1Setting the Station IDYou can store your name, fax number and telephone number in this setting. The name and fax number will be printed
Setup 14BASIC USECustom SettingsVolume SettingsBeeper VolumeYou can set the beeper to LOW, HIGH or OFF. The machine comes set to LOW. When the be
15 Chapter 1Setup Quick Dial Numbers for Easy DiallingYou can set up Quick Dial numbers (three types) for easy dialling: One Touch, Speed Dial and G
Setup 16BASIC USEStoring Speed Dial NumbersYou can store Speed Dial numbers, which you dial by pressing only four keys. There are 100 Speed Dial
17 Chapter 1Setting Number Groups for BroadcastingNumber Groups allow you to send the same fax message to many fax numbers by pressing only one Quic
Sending a Fax 18BASIC USE2Sending a FaxScanning AdjustmentContrast If your document is very light or very dark, you might want to set the contrast
19 Chapter 2Automatic TransmissionThis is the easiest way to send a fax.IMPORTANT: Do not pick up the handset—OR—Press Speaker phone (for FAX-1030e
Sending a Fax 20BASIC USEAutomatic and Manual Fax RedialAutomatic Fax Redial: If you are sending a fax automatically and the line is busy, the ma
21 Chapter 33Receiving a FaxAnswer Mode SettingsSelect Answer ModeManual—Use this function if you receive many telephone calls and few fax messages.
Receiving a Fax 22BASIC USETo select or change your Answer Mode1Press Receive Mode. The screen displays your current selection.The options on FAX
iUsing This ManualThank you for purchasing a Brother fax machine (FAX).This machine has been designed to be simple to use, with LCD screen prompts
23 Chapter 3Setting the F/T Ring Time (Only Applies to F/T Receiving Mode)You need to determine how long the machine will give its special F/T pseud
Receiving a Fax 24BASIC USEFor example, you can leave a message that says:“Hello, please wait, we are trying to connect you. If you wish to send
25 Chapter 32Use or to select the reduction ratio you want—AUTO, 100%, 93%, 87%, or 75%. Choose 100% if you don’t want a reduction. 3Press Menu/
Making Copies 26BASIC USE4Making CopiesCopy FunctionsTo make a single copy that is not reduced, enlarged or sorted, you only have to press one key
27 Chapter 4Reducing and Enlarging CopiesWhen making copies, you can reduce or enlarge the size of the printed image. To reduce to the size of A4 re
Telephone 28BASIC USE5TelephoneMaking a CallYou can use your machine to make voice telephone calls, by dialling manually or by using One Touch or
29 Chapter 5SearchYou can search for names you have stored in One Touch and Speed Dial memories. (See Storing One Touch Dial Numbers, page 15 and St
Telephone 30BASIC USEAnswering a CallF/T (FAX/TEL) ModeWhen you share one line for your telephone and fax machine, in the F/T (FAX/TEL) mode, the
31 Chapter 66Printing ReportsTransmission Report and Journal SettingTwo reports require initial setup in the Menu table:Transmission Verification Re
Printing Reports 32BASIC USEUsing the Reports KeyYou can print the following lists and reports:To Print a Report1Make sure that there is no docum
ii User-Friendly ProgrammingWe have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you ta
33 Chapter 77Advanced SendingAdvanced OperationsElectronic Cover PageThe cover page is sent to the receiving party’s machine. Your cover page includ
ADVANCED USE Advanced Sending 34Always Send Cover PageMake sure Station ID is set up. (See Setting the Station ID, page 13.) This feature does not
35 Chapter 7Composing Your Own Comments1Press Menu/Set, 3, 2. The screen displays: COVERPAGE NOTE.2Use or to choose position 5 or 6 for your cus
ADVANCED USE Advanced Sending 36Call ReservationYou can send a fax and let the other party know that you want to speak to him after the fax transm
37 Chapter 7Delayed Transmission (Timer)You can use this function to send a fax up to 24 hours later.1Insert the document face down in the Automatic
ADVANCED USE Advanced Sending 38Cancelling a Scheduled JobYou can cancel tasks you’ve scheduled such as Timer or Polling Transmit.1Press Menu/Set,
39 Chapter 7Using Memory SecurityYou must use a password to switch Memory Security ON and OFF.Setting Up Memory Security for the First Time1Press Me
ADVANCED USE Advanced Sending 40Switching Memory Security ON1Press Menu/Set, 0, 1.2Press or to choose SET SECURITY.3Press Menu/Set.The screen
41 Chapter 7Multiple Resolution TransmissionUse this feature to select separate resolution settings for each page of the fax you are sending. This c
Advanced Receiving 42ADVANCED USE8Advanced ReceivingOperation from an External or Extension TelephoneAn external phone is a telephone that is plug
iiiTable of ContentsUsing This ManualUser-Friendly ProgrammingTable of Contents ...
43 Chapter 8Remote Call TransferIn order to use the Activation Voice Code, you should first set REMOTE CODE (Menu/Set, 2, 4) to ON. (See Changing Re
Advanced Receiving 44ADVANCED USEChanging Remote CodesRemote Codes might not work with some telephone systems. The preset Activation Code is 5 1
45 Chapter 99Telephone ServiceTelephone Service for Australia (Telstra® Duet)Distinctive Ringing (Telstra® FaxStream® Duet)This machine feature lets
Telephone Service 46ADVANCED USESet the Distinctive Ringing to ON1Disconnect the fax machine from any TAD or telephone company voice mail.2Set th
47 Chapter 9The Caller ID is Stored in Your Machine’s MemoryThe FAX can store a maximum of the last 30 incoming caller IDs in the memory, along with
Telephone Service 48ADVANCED USETelephone Service for New ZealandFaxAbilityFaxAbility is a service offered by Telecom that allows you to have an
49 Chapter 9Flowchart Sequence of Incoming CallHow to Turn FaxAbility OFF or ONThe FaxAbility function is designed to accommodate the FaxAbility ser
Telephone Service 50ADVANCED USECaller ID (Caller IDentification)Caller ID is a telephone service that allows the subscriber to see a display of
51 Chapter 9Printing Caller ID List1Press Menu/Set, 0, 2.2Press or to select PRINT REPORT.3Press Menu/Set.If you use the Caller ID for Dial back
Telephone Service 52ADVANCED USETelephone Service for Some CountriesDistinctive Ringing (For Singapore and Hong Kong)This fax machine feature let
iv ADVANCED USEChapter 7 Advanced SendingAdvanced Operations...33Chapter 8 Advan
53 Chapter 9Viewing Caller ID ListCaller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about
Polling 54ADVANCED USE10PollingAll parties involved in polling need to set up their machines to accommodate polling. When someone polls your machi
55 Chapter 10Setup Delayed Polling ReceiveYou can set your machine to begin Polling Receive at a later time.1Press Menu/Set, 2, 7.2Press or to c
Polling 56ADVANCED USECancelling a Scheduled JobThis function allows you to cancel tasks that you’ve scheduled such as Delayed Fax, Delayed Polli
57 Chapter 10Setup for Polling Transmit with Secure CodeWhen you set POLLING:SECURE to ON, anyone who polls your machine must enter the polling ID n
Remote Fax Options (Only for FAX-1020e) 58ADVANCED USE11Remote Fax Options (Only for FAX-1020e)This chapter is for Model FAX-1020e. If you have mo
59 Chapter 11Remote RetrievalYou can call your machine from any touch tone phone (or remote Group 3 fax machine) and use a Remote Access Code and ot
Remote Fax Options (Only for FAX-1020e) 60ADVANCED USERemote CommandsFollow the commands below to access features remotely. When you call the fax
61 Chapter 11Retrieving the Memory Status ListYou can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages.
Remote Fax Options (Only for FAX-1020e) 62ADVANCED USEChanging the Fax Forwarding NumberYou can change the default setting of your fax forwarding
v APPENDIXChapter 15 SpecificationsSpecifications ... 93Menu Mode
63 Chapter 1212Message Centre (Only for FAX-1030e)Message Centre ModeMessage Centre Mode allows you to store incoming fax and voice messages in a fl
Message Centre (Only for FAX-1030e) 64ADVANCED USESetting the Message StoreSelect the setting from the descriptions of “Flexible Memory Settings”
65 Chapter 12Erasing the Outgoing Message (OGM)1Press Menu/Set, 8, 3.2Press or to select MSG CTR OGM (or FAX/TEL OGM or PAGING OGM), and press M
Message Centre (Only for FAX-1030e) 66ADVANCED USEPlaying Voice MessagesFollow the steps below to listen to voice messages.1Press Play/Record. Ad
67 Chapter 12Erasing MessagesIf you choose to erase all fax messages, the machine will print any previously unprinted fax messages before erasing th
Message Centre (Only for FAX-1030e) 68ADVANCED USESetting the Toll SaverWhen you set the Toll Saver feature, the machine answers after 4 rings if
69 Chapter 12Programming a Fax Forwarding Number1Press Menu/Set, 8, 6.2Press or until the screen displays FAX FORWARD, and press Menu/Set.The sc
Message Centre (Only for FAX-1030e) 70ADVANCED USERemote RetrievalThis section is for FAX-1030e. (If you have FAX-1020e, please see chapter 10 fo
71 Chapter 12Remote Control CommandsFollow the commands below to access features remotely. When you call the fax machine and enter your Remote Acces
Message Centre (Only for FAX-1030e) 72ADVANCED USE96 Retrieve Fax Enter the number of a remote fax machine to receive a report or stored fax mess
1 Preparation and Simple Use GuideSimple steps to prepare and use the machine.Follow these simple steps below to prepare and use the machine.However,
73 Chapter 12Retrieving the Memory Status ListYou can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages.
Message Centre (Only for FAX-1030e) 74ADVANCED USEChanging the Fax Forwarding NumberYou can change the default setting of your fax forwarding num
75 Chapter 1313Troubleshooting and MaintenanceError MessagesYou may occasionally encounter a difficulty with your machine or telephone line. If this
Troubleshooting and Maintenance 76MAINTENANCEThe memory capacity has been exceeded. Print the faxes stored in memory to delete them. Then try aga
77 Chapter 13Document Jams and Paper JamsDocument JamThe documents were not inserted or fed properly, or were too long.1Open the front cover.2Lift t
Troubleshooting and Maintenance 78MAINTENANCE2Press the OPEN button to open the top cover.3Pull the jammed paper toward the back from the paper t
79 Chapter 13Difficulty with OperationIf you think there is a problem with sending or printing quality of your fax machine, make a copy first. If th
Troubleshooting and Maintenance 80MAINTENANCEVertical Black Lines When SendingUse your machine to make a copy. If the copy shows the same problem
81 Chapter 13Regular MaintenanceCleaning the Scanner1Unplug the power cord for safety.2Open the front cover.3Clean the white roller and the glass st
Troubleshooting and Maintenance 82MAINTENANCE3Take out the printing cartridge.4To clean the machine’s thermal print head, wipe the metal and plas
PREPARATIONAND SIMPLE USE Preparation and Simple Use Guide 25 Setting the Document Documents must be between 14.8 and 21.6 cm wide, and 15 and 60
83 Chapter 13Replacing the Print Cartridge1Push the OPEN button to open the top cover.2Take out the used print cartridge.3Remove the stopper from th
Troubleshooting and Maintenance 84MAINTENANCE4Turn the black spool on the right clockwise to tighten the ribbon.5Install the printing cartridge b
85 Chapter 13Packing and Shipping the MachineWhenever you transport the fax machine, use the packing materials that came with your fax machine. Fail
Important Safety Information 86IMPORTANTINFORMATION14Important Safety InformationImportant Information for AustraliaImportant Safety Instructions1
87 Chapter 1416Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified service personnel under the fol
Important Safety Information 88IMPORTANTINFORMATION12Some parameters required for compliance with Telecom's Telepermit requirements are depe
89 Chapter 1427Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out pa
Important Safety Information 90IMPORTANTINFORMATIONImportant Information for Some CountriesImportant Safety Instructions1Read all of these instru
91 Chapter 1415Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or othe
Important Safety Information 92IMPORTANTINFORMATIONFor Your SafetyTo ensure safe operation the three-pin plug supplied must be inserted only into
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