Brother FAX-878 User's Guide

®FAX-878USER’S GUIDEVerion 0ARL/ASA/NZ

viiiChanging the remote codes ... 5-6Printing a fax from the memory... 5-7Polling...

12 - 11 Troubleshooting and routine maintenance7Turn the upper left blue gear anti-clockwise to tighten the ribbon as shown.8Turn the cartridge over

Glossary G - 1ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.Anti Junk (Not ava

G - 2 GlossaryECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of the fax that had an error.Extension telep

Glossary G - 3Photo resolution A resolution setting that uses varying shades of gray for the best representation of photographs.Polling The proces

S - 1 SpecificationsGeneralCopySSpecificationsType Desktop facsimile transceiverMemory Capacity 512 KBPaper Tray 64 g/m2 – 90 g/m2: Up to 30 sheetsP

Specifications S - 2FaxCompatibility ITU-T Group 3Coding System Modified Huffman (MH)Modem Speed 9600/7200/4800/2400 bps;Automatic FallbackDocument

S - 3 Specifications* “Pages” refers to the ITU-T Test Chart #1 (in Out of Paper Reception in ECM mode). Specifications and printed materials are su

Index I - 1The items in all upper case represent LCD messages.AADF (automatic document feeder) ...6-2Answering mach

I - 2 IndexHHELPHelp List ...9-2Hold ...7-6IInternational calls ...

Index I - 3special characters ...4-3Tone signals on Pulse line ...7-7Troubleshooting ...12-1error messages on L

ix7 Quick-Dial numbers and dialling options...7-1Storing numbers for easy dialling ... 7-1Storing One-Touch D

I - 4 Index

Accessory List A - 1Accessory List*For optimum print quality and product performance within published specifications, use only the correct Brother r

A - 2 Remote CommandsChange Fax Forwarding SettingPress 9 5.then to Turn feature off press 1.Enter Fax Forwarding press 2.Program Fax Forward Numbe

ARL/ASA/NZThis machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support fax machines pu

xTrademarks... 11-7Shipment of the fax machine ...

xi

1 - 1 IntroductionUsing this GuideThank you for buying a Brother fax machine. This fax machine is simple to use, with LCD screen instructions to gui

Introduction 1 - 2Part names Front view Back viewNo. Name Description1 Power Cord Use to connect the fax machine to the electrical socket.2 Telep

1 - 3 IntroductionFAX-878 control panel overview1 LCD (Liquid Crystal Display)Displays messages on the screen to help you set up and use your fax ma

Introduction 1 - 4A ResolutionAdjusts the resolution when you send a fax or make a copy.B HookLets you dial telephone and fax numbers without liftin

1 - 5 IntroductionFax tones and handshakeWhen someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, interm

Introduction 1 - 6ConnectionsConnecting an external telephoneYou can connect a separate telephone as shown in the diagram below..Whenever this phone

©2008 Brother Industries, Ltd.If you need to call Customer ServicePlease complete the following information for future reference:Model Number: FAX-878

1 - 7 IntroductionConnectionsThe external TAD must be connected as shown above.1Set your external TAD to one or two rings. (The fax machine’s Ring D

Introduction 1 - 8Multi-Line connections (PABX)Most offices use a central telephone system. While it is often relatively simple to connect the fax m

2 - 1 PaperAbout paperHandling and using plain paperStore paper in its original packaging, and keep it sealed. Keep the paper flat and away from moi

Paper 2 - 2How to load paperTo load paperBefore you add paper, remove all of the paper from the paper tray.1Fan the stack of paper well to avoid pap

3 - 1 On-Screen ProgrammingUser-friendly programmingThe fax machine is designed to be easy to use with LCD on-screen programming using the navigatio

On-Screen Programming 3 - 2Navigation keysYou can access the menu mode by pressing Menu/Set.When you enter the menu, the LCD scrolls.Press 1 for Ini

3 - 3 On-Screen ProgrammingMain MenuMenu SelectionsOptions Descriptions Page1.INITIAL SETUP1.TONE/PULSE(not available in New Zealand)TONEPULSESelect

On-Screen Programming 3 - 4Main MenuMenu SelectionsOptions Descriptions Page2.SETUP RECEIVE(Continued)4. REMOTE CODEON( 51, #51, 81)( 91, #91, 81 fo

3 - 5 On-Screen ProgrammingMain MenuMenu SelectionsOptions Descriptions Page3.SETUP SEND(Continued)7. DELAYED FAX— Set the time of day in 24 hour fo

On-Screen Programming 3 - 6Main MenuMenu SelectionsOptions Descriptions Page8.REMOTE FAX OPT1. FORWARD/STOREOFFFAX FORWARDFAX STORAGESets the fax ma

iTHIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.APPROVAL INFORMATIONBrother advises that

4 - 1 Initial SetupGetting startedSetting the Date and TimeWhen the fax machine is not in use, it will display the date and time. If you set up the

Initial Setup 4 - 2Setting the Station IDYou should store your name or company name and fax number so they print on all fax pages that you send. The

4 - 3 Initial SetupEntering textWhen you are setting certain menu selections, such as the Station ID, you may need to type text into the fax machine

Initial Setup 4 - 4Setting the Beeper VolumeYou can change the beeper volume. The default (factory) setting is LOW. When the beeper is on, the fax m

4 - 5 Initial SetupSetting PABX (Australia and New Zealand only)If your machine is connected to a PABX system, set PBX:ON. If not, set OFF.1Press Me

Setup Receive 5 - 1Basic receiving operationsChoosing the Receive ModeThere are four different Receive Modes for the fax machine. You can choose the

5 - 2 Setup ReceiveTo select or change your Receive Mode1Press Receive Mode.The LCD shows your current selection.The options are:2Continue to press

Setup Receive 5 - 33Press Stop/Exit.Fax DetectWhen you use this feature, you don’t have to press Fax Start or the Fax Receive Code 5 1 ( 9 1 for

5 - 4 Setup ReceivePrinting a reduced incoming fax (Auto Reduction)If you choose ON, the fax machine automatically reduces an incoming fax to fit on

Setup Receive 5 - 5Advanced receiving operationsOperation from extension telephonesIf you answer a fax call on an extension telephone, or an externa

iiSafety precautionsTo use the fax machine safelyPlease refer to these instructions for later reference and before attempting any maintenance.WARNINGW

5 - 6 Setup ReceiveTo transfer a telephone call to the fax machineWhen you pick up the voice call at the remote cordless phone and would like to tra

Setup Receive 5 - 7Printing a fax from the memoryIf you have selected FAX Forwarding or Fax Storage (Menu/Set, 8, 1) you can still print a fax from

5 - 8 Setup ReceiveSetup Delayed Polling ReceiveYou can set the machine to begin Polling Receive at a later time.1Press Menu/Set, 2, 7.2Press ▲ or ▼

Setup Receive 5 - 9Telephone ServicesYour fax machine supports the Caller ID telephone services offered by some telephone companies.Caller ID (Calle

5 - 10 Setup ReceiveHow Does the Caller ID Work?The Caller ID Appears on the Display When Your Telephone RingsAs your telephone rings, the screen di

Setup Receive 5 - 11Selecting a Caller ID from the Memory for Call ReplyYou can display the caller IDs currently stored in the memory and select the

5 - 12 Setup ReceiveTo Activate Certain Network Services When Using Call ReplyThe required prefix, typically three to six digits (including # and

Setup Receive 5 - 13Telephone Service for Australia (Telstra® FaxStream® Duet®)Distinctive Ringing (Telstra® FaxStream® Duet®)Telstra® FaxStream® Du

5 - 14 Setup ReceiveHow does Telstra® FaxStream® Duet® Work?Incoming calls to the voice number, will have the standard ring pattern of long, long to

Setup Receive 5 - 15Telephone Service for New ZealandFaxAbilityFaxAbility is a service offered by Telecom that allows you to have an additional numb

iiiChoosing a locationPlace the fax machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the fax machine near a

5 - 16 Setup ReceiveFlowchart Sequence of Incoming CallHow to Turn FaxAbility OFF or ONThe FaxAbility function is designed to accommodate the FaxAbi

Setup Receive 5 - 17Telephone Service for Some CountriesDistinctive Ringing (For Singapore and Hong Kong)This fax machine feature lets you use the D

6 - 1 Setup SendHow to dialYou can dial in any of the following ways.Manual diallingPress all of the digits of the phone or fax number.One-Touch dia

Setup Send 6 - 2Fax RedialIf you are sending a fax manually and the line is busy, press Redial/Pause, and then press Fax Start to try again. If you

6 - 3 Setup SendManual transmissionManual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax.1Insert the d

Setup Send 6 - 4ContrastIf your document is very light or very dark, you may want to set the contrast.Use LIGHT to make the document darker.Use DARK

6 - 5 Setup SendMultiple Resolution TransmissionUse this feature to select separate resolution settings for each page of the fax you are sending. Th

Setup Send 6 - 6Advanced sending operationsComposing the electronic Cover PageThe cover page is sent to the receiving party’s machine. Your cover pa

6 - 7 Setup SendCover page for next fax onlyThis feature does not work unless you have set up the Station ID. (See Setting the Station ID on page 4-

Setup Send 6 - 8Using a printed Cover PageIf you prefer using a printed cover page that you can write on, you can print the sample page and attach i

iv

6 - 9 Setup SendCall ReservationYou can send a fax and let the other party know that you want to speak to him after the fax transmission is complete

Setup Send 6 - 10Delayed FaxDepending on the size of the data, you can use this menu setting to send up to 3 faxes at later times within the next 24

6 - 11 Setup SendSetting up Polled Transmit (Standard)Polled Transmit is when you set up the fax machine to wait with a document so another fax mach

Setup Send 6 - 126Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu.—OR—Press 2 if you have finished cho

6 - 13 Setup SendOut of Memory messageIf you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel the scan

Setup Send 6 - 14Setting up the password1Press Menu/Set, 0, 1.2Enter a 4-digit number for the password.Press Menu/Set.3If the LCD shows VERIFY:, re-

7 - 1 Quick-Dial numbers and dialling optionsStoring numbers for easy diallingYou can set up the fax machine to do following types of easy dialling:

Quick-Dial numbers and dialling options 7 - 26Press ▲ or ▼ to select if you set ANTI JUNK to ON (or OFF) and press Menu/Set. (Not available in Austr

7 - 3 Quick-Dial numbers and dialling optionsChanging One-Touch and Speed-Dial numbersIf you try to store a One-Touch or Speed-Dial number where a n

Quick-Dial numbers and dialling options 7 - 4Setting up Groups for BroadcastingGroups, which can be stored on a One-Touch key location, allow you to

vQuick Reference GuideSending faxesAutomatic transmission1Insert the document face down in the ADF (up to 10 pages).2Enter the fax number you want to

7 - 5 Quick-Dial numbers and dialling optionsDialling optionsYou can use the fax machine to make voice telephone calls by dialling manually or by us

Quick-Dial numbers and dialling options 7 - 6SearchYou can search for names you have stored in One-Touch and Speed-Dial memories. (See Storing One-T

7 - 7 Quick-Dial numbers and dialling optionsTone or PulseIf you have a Pulse dialling service, but need to send Tone signals (for example, for tele

Remote Fax Options 8 - 1Fax ForwardingSetting up Fax ForwardingWhen you select Fax Forward, your fax machine stores the received fax in the memory.

8 - 2 Remote Fax OptionsSetting Fax StorageIf you select Fax Storage, your fax machine stores the received fax in the memory. You will be able to re

Remote Fax Options 8 - 3Remote RetrievalYou can call your fax machine from any touch tone telephone or fax machine, then use the Remote Access Code

8 - 4 Remote Fax OptionsRemote commandsFollow the commands below to access features when you are away from the fax machine. When you call the fax ma

Remote Fax Options 8 - 5Retrieving fax messages1Dial your fax number.2When your fax machine answers, during a period of silence enter your Remote Ac

9 - 1 Printing reportsFAX settings and activityYour fax machine can print a XMIT Report after each fax you send. Also, a journal of sent and receive

Printing reports 9 - 2Printing reportsFollowing reports are available:How to print a report1Make sure that there is no document in the ADF.2Press Co

viDialling operationsOne-Touch Dialling1Insert the document face down in the ADF.2Press the One-Touch key of the number you want to call.3Press Fax St

10 - 1 Making copiesUsing the fax machine as a copierYou can use this fax machine as a copier. Always make sure you have paper in the paper tray bef

Making copies 10 - 2Copy options: Single or Multiple copies, Sort/Stack, Reduce/EnlargeYou can choose additional copy options. First, you can select

10 - 3 Making copiesLegal limitationsAny reproductions of certain documents are illegal and may result in either criminal or civil liability. This m

Important information 11 - 1Important safety instructions for Australia1Read all of these instructions.2Save them for later reference.3Follow all wa

11 - 2 Important information15This product has no mains ON/OFF switch. It is therefore highly important that access to the mains plug and the mains

Important information 11 - 38If a charge for local calls is unacceptable, the “Dial Button” should not be used for local calls. Only the 7-digits of

11 - 4 Important information19The Caller ID Information is presented in the form: Area Code + Directory numberWhen dialling back, always insert a ze

Important information 11 - 5 If the product does not operate normally when the operating instructions are followed. Adjust only those controls that

11 - 6 Important information10Do not allow anything to rest on the power cord. Do not place this product where people can walk on the cord.11If an e

Important information 11 - 7For Your SafetyTo ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin powe

vii1 Introduction ...1-1Using this Guide ...

12 - 1 Troubleshooting and routine maintenanceTroubleshootingError messagesAs with any sophisticated office product, errors may occur. If this happe

Troubleshooting and routine maintenance 12 - 2NOT REGISTEREDYou tried to access a One-Touch or Speed-Dial number that is not programmed.Set up the O

12 - 3 Troubleshooting and routine maintenanceMEMORY DISABLEDUNABLE TO INITUNABLE TO PRINTUNABLE TO SCANThe fax machine has a mechanical problem.—OR

Troubleshooting and routine maintenance 12 - 4CompatibilityIf you are having difficulty sending or receiving a fax due to possible interference on t

12 - 5 Troubleshooting and routine maintenancePaper JamThe paper is jammed in your fax machine.1Remove any paper that is not jammed.2Open the top co

Troubleshooting and routine maintenance 12 - 6If you are having difficulty with the fax machineIf you think there is a problem with your fax machine

12 - 7 Troubleshooting and routine maintenanceDialling does not workCheck all line cord connections.Check the power cord connection.Send a manual fa

Troubleshooting and routine maintenance 12 - 8Routine maintenanceCleaning the print headClean the print head when you want to improve the print qual

12 - 9 Troubleshooting and routine maintenanceCleaning the scanner1Unplug the telephone line cord and the power cord for safety.2Open the top cover

Troubleshooting and routine maintenance 12 - 103Take the used ribbon out of the cartridge:1 Snap out the upper and lower right white spools.2 Slide