Brother FAX 1920CN User Manual

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Summary of Contents

Page 1 - USER’S GUIDE

USER’S GUIDE®MFC-3320CNFAX-1920CN

Page 2

viii Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone

Page 3 - Brother numbers

SETUP SEND 6 - 11Checking job statusCheck which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waitin

Page 4

6 - 12 SETUP SENDAdvanced sending operationsBroadcasting (Not available for color faxes)Broadcasting is when the same fax message is automatically s

Page 5 - (USA and Canada)

SETUP SEND 6 - 135Enter the next number.(Example: Speed-Dial number)6When the LCD displays the fax number or name of the other party, press Menu/Set

Page 6

6 - 14 SETUP SENDDelayed Fax (Not available for color faxes)During the day you can store up to 50 faxes in the memory to be sent within 24 hours. Th

Page 7

SETUP SEND 6 - 15Setting up Polled Transmit (Not available for color faxes)Polled Transmit is when you set up your machine to wait with a paper orig

Page 8 - LIMITED WARRANTY

6 - 16 SETUP SENDDelayed Batch Transmission (Not available for color faxes)Before sending the delayed faxes, your machine will help you economize by

Page 9 - Safety precautions

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 17Storing numbers for easy dialingYou can set up your machine to do three types of easy dialing: One-Touc

Page 10

7 - 2 QUICK-DIAL NUMBERS AND DIALING OPTIONS4Enter a number (up to 20 digits). Press Menu/Set. If you want to enter a pause in the dialing sequence

Page 11 - Choosing a location

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 3Storing Speed-Dial numbersYou can store Speed-Dial numbers, so that when you dial you will only have to

Page 12 - Quick Reference Guide

7 - 4 QUICK-DIAL NUMBERS AND DIALING OPTIONSChanging One-Touch and Speed-Dial numbersIf you try to store a One-Touch or Speed-Dial number where a nu

Page 13

ixChoosing a locationPlace your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a tele

Page 14 - Table of Contents

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 5Setting up Groups for BroadcastingGroups, which can be stored on a One-Touch key or a Speed-Dial locatio

Page 15

7 - 6 QUICK-DIAL NUMBERS AND DIALING OPTIONS4To include One-Touch or Speed-Dial numbers in the Group, enter them as if you were dialing.For example,

Page 16

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 7Dialing optionsAccess codes and credit card numbersSometimes you may want to choose from several long di

Page 17

7 - 8 QUICK-DIAL NUMBERS AND DIALING OPTIONSPausePress Redial/Pause to insert a 3.5-second pause between numbers. If you are dialing overseas, you c

Page 18

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 9Telephone (voice) operation (FAX-1920CN only)You can use the machine to make voice telephone calls by di

Page 19

8 - 1 REMOTE FAX OPTIONS8Fax Forwarding/PagingProgramming a Fax Forwarding numberWhen Fax Forwarding is set to On, your machine stores the received

Page 20

REMOTE FAX OPTIONS 8 - 2Programming your pager numberWhen Paging is selected, your machine dials the pager number you’ve programmed, and then dials

Page 21

8 - 3 REMOTE FAX OPTIONSSetting Fax StorageIf you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax F

Page 22 - Introduction

REMOTE FAX OPTIONS 8 - 4Setting your Remote Access CodeThe remote access code lets you access the Remote Retrieval features when you are away from y

Page 23 - (USA only)

8 - 5 REMOTE FAX OPTIONSRemote RetrievalYou can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and

Page 24 - Control panel overview

xQuick Reference GuideSending faxesAutomatic Transmission1If it is not illuminated in green, press (Fax).2Load your original. (See Load originals

Page 25

REMOTE FAX OPTIONS 8 - 6Remote commandsFollow the commands below to access features when you are away from the machine. When you call the machine an

Page 26

8 - 7 REMOTE FAX OPTIONS95 Change the Fax Forwarding or Paging settings1 OFF If you hear one long beep, the change has been accepted. If you hear th

Page 27 - Shutting Down

REMOTE FAX OPTIONS 8 - 898 Change Receive Mode (FAX-1920CN only)If you hear one long beep, you can change the Receive Mode.1 Msg Ctr2 Fax/Tel3 Fax O

Page 28 - About fax machines

8 - 9 REMOTE FAX OPTIONSRetrieving fax messages1Dial your fax number.2When your machine answers, immediately enter your Remote Access Code (3 digits

Page 29 - Fax tones and handshake

MESSAGE CENTER (FAX-1920CN ONLY) 9 - 19Message Center modeMessage Center mode allows you to store up to 99 incoming voice messages that are a maximu

Page 30 - Connecting the machine

9 - 2 MESSAGE CENTER (FAX-1920CN ONLY)Recording Message Center Outgoing MessageRecording the Message Center Outgoing Message (Msg Ctr OGM) is the fi

Page 31 - Sequence

MESSAGE CENTER (FAX-1920CN ONLY) 9 - 3Erasing Outgoing Message (OGM)1Press Menu/Set, 2, 7, 1.2Press or to select Msg Ctr OGM (not F/T OGM).Press

Page 32 - Connections

9 - 4 MESSAGE CENTER (FAX-1920CN ONLY)Playing voice messagesFollow the steps below to listen to voice messages:1Press Play/Record.Adjust the Volume

Page 33 - 1 - 12 INTRODUCTION

MESSAGE CENTER (FAX-1920CN ONLY) 9 - 5Erasing incoming messagesYou can erase voice messages individually, or all at once.To erase voice messages ind

Page 34 - Special line considerations

9 - 6 MESSAGE CENTER (FAX-1920CN ONLY)Setting Maximum Time for incoming messagesYour machine comes set to receive voice messages up to 30 seconds lo

Page 35 - 1 - 14 INTRODUCTION

xi Dialing operationsOne-Touch Dialing/Speed-Dialing1If it is not illuminated in green, press (Fax).2Load your original. (See Load originals on pa

Page 36 - INTRODUCTION 1 - 15

MESSAGE CENTER (FAX-1920CN ONLY) 9 - 7Recording a conversationYou can record a telephone conversation by pressing Play/Record during the conversatio

Page 37 - Multi-line connections (PBX)

10 - 1 PRINTING REPORTS10Machine settings and activityYou need to set up the Transmission Verification Report and Journal Period in the menu table.P

Page 38 - Loading originals and paper

PRINTING REPORTS 10 - 2Setting the Journal PeriodYou can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours

Page 39 - Approx. 1/2 inch

10 - 3 PRINTING REPORTSPrinting reports Six reports are available To print a report1For FAX-1920CN, press Ink/Reports key with Shift key, or press

Page 40 - About paper

MAKING COPIES 11 - 111Using the machine as a copierYou can use your machine as a copier, making up to 99 copies at a time.Enter Copy modeBefore maki

Page 41

11 - 2 MAKING COPIESMaking a single copy1Press (Copy) to illuminate it in green.2Load your original. (See Load originals on page 2-1.)3Press Black S

Page 42 - 0.04 in

MAKING COPIES 11 - 3Using the Copy keys(Temporary settings)When you want to change the settings only for the next copy, use the Temporary Copy keys.

Page 43 - Printable area

11 - 4 MAKING COPIESQualityYou can select the copy quality. The default setting is Normal.1Press (Copy) to illuminate it in green.2Load your origina

Page 44 - To load paper or other media

MAKING COPIES 11 - 5OptionsUse the Options key to set the following copy settings only for the next copy.After you finish choosing settings using th

Page 45 - To load envelopes

11 - 6 MAKING COPIESEnlarge/ReduceYou can select the following enlargement or reduction ratios.Custom allows you to enter a ratio from 25% to 400%.1

Page 46 - On-screen programming

xiiTable of Contents1Introduction ... 1-1Using this Guide ...

Page 47 - Navigation keys

MAKING COPIES 11 - 7Paper TypeYou can change the paper type only for the next copy. Select the type of media that you are using to get the best prin

Page 48 - ON-SCREEN PROGRAMMING 3 - 3

11 - 8 MAKING COPIESPaper SizeYou can change the paper size setting only for the next copy.1Press (Copy) to illuminate it in green.2Load your origin

Page 49 - 3 - 4 ON-SCREEN PROGRAMMING

MAKING COPIES 11 - 9ContrastYou can adjust the copy contrast to help an image look sharper and more vivid.1Press (Copy) to illuminate it in green.2L

Page 50 - ON-SCREEN PROGRAMMING 3 - 5

11 - 10 MAKING COPIES N in 1 copy (Page Layout)You can save paper by copying either two or four pages on one page. If you want to print a poster, u

Page 51 - 3 - 6 ON-SCREEN PROGRAMMING

MAKING COPIES 11 - 114 in 1 (P) (MFC-3320CN only)If 2 in 1 or 4 in 1 copies are in color, you must use letter or A4 paper. For the other Special Cop

Page 52 - ON-SCREEN PROGRAMMING 3 - 7

11 - 12 MAKING COPIESChanging the default copy settingsYou can change the default copy settings. These settings will stay until you change them agai

Page 53 - 3 - 8 ON-SCREEN PROGRAMMING

MAKING COPIES 11 - 13Color Adjustment1Press Menu/Set, 3, 4.2Press or to select Red, Green or Blue.Press Menu/Set.3Press to increase the color

Page 54 - ON-SCREEN PROGRAMMING 3 - 9

11 - 14 MAKING COPIESLegal limitationsColor reproductions of certain originals are illegal and may result in either criminal or civil liability. Thi

Page 55

WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY) 12 - 112IntroductionYour Brother machine includes four media drives (slots) for use with popular digi

Page 56

12 - 2 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY)Basic flowEven if your machine is not connected to your computer, you can print photo directly

Page 57

xiiiRecommended paper...2-3Paper capacity of the paper tray ...2-4Paper specificati

Page 58

WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY) 12 - 3Getting startedFirmly insert the card into the appropriate slot.PhotoCapture key Lights: PhotoC

Page 59

12 - 4 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY)The machine can only read one Media card at a time so do not insert more than one card. The set

Page 60 - Setting the Station ID

WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY) 12 - 5Printing the Index (Thumbnails)The PhotoCapture Center™ assigns numbers for images (such as No.

Page 61

12 - 6 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY)Printing imagesBefore you can print an individual image, you have to know the image number.1Mak

Page 62 - 4.Tone/Pulse

WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY) 12 - 7Paper Type & Paper Size5Press or to select the type of paper you are using, (Letter Glo

Page 63 - General Setup

12 - 8 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY)DPOF printingDPOF stands for Digital Print Order Format.Major Digital Camera manufacturers (Can

Page 64 - Setting the Paper Type

WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY) 12 - 9Changing the default settingsYou can adjust the Print Quality, Paper & Print Size, Brightne

Page 65 - Setting the Ring Volume

12 - 10 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY)Brightness1Press Menu/Set, 4, 3.2Press to make a lighter print.—OR—Press to make a darker

Page 66 - Setting the Speaker Volume

WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY) 12 - 11Color enhancement (True2Life®)You can turn on the color enhancement (True2Life®) feature to pr

Page 67 - 4.Handset

12 - 12 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY) SharpnessThis setting enhances the detail of an image. It is similar to adjusting the fine fo

Page 68 - Choosing the Handset Volume

xiv5Setup Receive ... 5-1Basic receiving operations...

Page 69 - 5.Auto Daylight

WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY) 12 - 13Understanding the Error MessagesOnce you are familiar with the types of errors that can occur

Page 70 - On/Off Setting

13 - 1 IMPORTANT INFORMATION13Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only.(FAX-

Page 71 - Setup Receive

IMPORTANT INFORMATION 13 - 2If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary

Page 72 - 1.Receive Mode

13 - 3 IMPORTANT INFORMATIONWARNI NGThis machine has been certified to comply with FCC standards, which are applied to the USA only. A grounded plug

Page 73 - MC:Msg Ctr

IMPORTANT INFORMATION 13 - 4ImportantChanges or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to

Page 74

13 - 5 IMPORTANT INFORMATIONImportant safety instructions1Read all of these instructions.2Save them for later reference.3Follow all warnings and ins

Page 75 - Setting the Ring Delay

IMPORTANT INFORMATION 13 - 612Do not place anything in front of the machine that will block received faxes. Do not place anything in the path of rec

Page 76 - Toll Saver

13 - 7 IMPORTANT INFORMATIONTrademarksThe Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Bro

Page 77

TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 114 Troubleshooting Error messagesAs with any sophisticated office product, errors may occur. If this h

Page 78 - 3.Easy Receive

14 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCEData Remains Print data remains in the machine’s memory. Re-start printing from your computer.Print da

Page 79

xv6Setup Send ... 6-1How to fax...

Page 80 - (FAX-1920CN Only)

TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 3Not RegisteredYou tried to access a One-Touch or Speed-Dial number that is not programmed.Set up the O

Page 81 - Advanced receiving operations

14 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCEOriginal jamIf the original is jammed, follow the steps below.Original is jammed inside the front of t

Page 82 - Changing the remote codes

TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 5Printer jam or paper jamRemove the jammed paper depending on where it is jammed in the machine.Paper i

Page 83 - 6.Polling RX

14 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE2Pull up the jammed paper to remove it. Paper is jammed inside the paper tray1Pull the paper tray out

Page 84 - Telephone services

TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 72Pull up the jammed paper to remove it.Paper is jammed inside the machine.1Open the control panel cove

Page 85 - Do you have Voice Mail?

14 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCEIf you are having difficulty with your machineIf you think there is a problem with your machine or the

Page 86 - Very important!

TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 9Phone Line or ConnectionsThe machine does not answer when called.Make sure the machine is in the corre

Page 87 - 1.Distinctive

14 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCESoftware Difficulties (MFC-3320CN only)Cannot perform ‘2 in 1 or 4 in 1’ printing.Check that the pape

Page 88 - Caller ID

TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 11How to improve print qualityCleaning the print headTo ensure good print quality, the machine will reg

Page 89 - Printing Caller ID List

14 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCESTEP A: Color block quality checkThe LCD shows:4Check the quality of the four color blocks on the she

Page 90

xviDialing options ...7-7Access codes and credit card numbers... 7-7

Page 91 - Speed-Dialing

TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 13STEP B: Alignment CheckThe LCD shows:9Check the 600 dpi and 1200 dpi test prints to see if number 5 m

Page 92

14 - 14 TROUBLESHOOTING AND ROUTINE MAINTENANCEIf you still see missing ink in this Print Quality Check Sheet, repeat the cleaning and test print pr

Page 93 - 6 - 4 SETUP SEND

TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 15Packing and shipping the machineWhenever you transport the machine, use the packing materials that ca

Page 94 - SETUP SEND 6 - 5

14 - 16 TROUBLESHOOTING AND ROUTINE MAINTENANCE5Attach the yellow protective bar.6Remove the paper tray and output paper support, ADF Document Outpu

Page 95

TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 178Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridge

Page 96 - Basic sending operations

14 - 18 TROUBLESHOOTING AND ROUTINE MAINTENANCERoutine maintenanceCleaning the scannerUnplug the machine, and then open the control panel cover. Cle

Page 97 - Fax Resolution

TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 19Replacing the ink cartridgesYour machine is equipped with an ink dot counter that automatically monit

Page 98 - Color fax transmission

14 - 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE6Hold the new ink cartridge as shown in the illustration, and then peel the sealing tape from the sid

Page 99 - Real Time Transmission

TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 21WARNI NGIf ink gets in your eyes, irrigate them with water immediately and call a doctor if you are c

Page 100 - Canceling a scheduled job

G - 1 GLOSSARYGADF (automatic document feeder) The original can be placed in the ADF and scanned one page at a time automatically.Auto Reduction R

Page 101 - Advanced sending operations

xvii10Printing reports ...10-1Machine settings and activity...

Page 102 - Overseas Mode

GLOSSARY G - 2Communication error (or Comm. Error) An error during fax sending or receiving, usually caused by line noise or static.Compatibility g

Page 103 - Setup Send

G - 3 GLOSSARYFax/Tel You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD).Fine reso

Page 104 - Setting up Polled Transmit

GLOSSARY G - 4One-Touch Keys on the machine’s control panel where you can store numbers for easy dialing. You can store a second number on each key

Page 105 - Delayed Batch Transmission

G - 5 GLOSSARYRing Delay The number of rings before the machine answers in Fax Only mode.Ring Volume Volume setting for the machine’s ring.Scannin

Page 106 - Quick-Dial numbers and

GLOSSARY G - 6True2Life® Adjusts the color in the image for better print quality by improving sharpness, white balance and color density.User Setti

Page 107

S - 1 SPECIFICATIONSSProduct descriptionGeneralSpecificationsMemory Capacity 8 MB (FAX-1920CN)16 MB (MFC-3320CN)Automatic Document Feeder (ADF)Up to

Page 108 - Storing Speed-Dial numbers

SPECIFICATIONS S - 2Print mediaWeight MFC-3320CN: 14.3 lb (6.5 kg)FAX-1920CN: 15.4 lb (7 kg)Noise Operating:Standby: 48 dB A or less35 dB A or lessT

Page 109 - Menu/Set

S - 3 SPECIFICATIONSCopyPhotoCapture Center (MFC-3320CN only)Color/Black Color/BlackCopy Speed BlackUp to 12 pages/minute (Letter paper) ColorUp to

Page 110 - Setup Group:G0

SPECIFICATIONS S - 4Fax Compatibility ITU-T Group 3Coding System MH/MR/MMR/JPEGModem Speed Automatic Fallback33600 bps:Original Size ADF Width: 3.5

Page 111

S - 5 SPECIFICATIONSScanner (MFC-3320CN only)Color/Monochrome Color/MonochromeTWAIN CompliantYes (Windows® 98/98SE/Me/2000 Professional)Mac OS® 8.6-

Page 112 - Dialing options

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: FAX-1920CN and MFC-3320CN(Circle your

Page 113 - Tone or Pulse

xviiiColor enhancement (True2Life®)...12-11Cropping... 12-12Und

Page 114 - How to dial

SPECIFICATIONS S - 6PrinterFor FAX-1920CN, you can download the Brother Printer Driver and PC Fax Driver from the Brother Solutions Center. Visit us

Page 115 - Remote Fax Options

S - 7 SPECIFICATIONSInterfacesComputer requirementsUSB A Standard Universal Serial Bus cable that is not longer than 6 feet (2.0m).Minimum System R

Page 116 - Programming your pager number

SPECIFICATIONS S - 8Consumable itemsInk Black and 3 individual color ink cartridges separate from the print heads.Service Life of Ink CartridgeAppro

Page 117 - Setting Fax Storage

S - 9 SPECIFICATIONSNetwork (LAN)You can connect your machine to a network for Network Printing, Network Scanning and Internet Fax. Also included is

Page 118 - 3.Remote Access

INDEX I - 1IndexAAccess codes, storing and dialing ...7-7Accessories and supplies ...iiADF (automatic document fee

Page 119 - Remote Retrieval

I - 2 INDEXDDate and Time ... 4-1Delayed Batch Transmission ... 6-16Delayed Fax ...

Page 120 - Remote commands

INDEX I - 3enter Fax mode ...6-1from memory (Dual Access) ...6-8, 6-9manual ...6-5overseas ...

Page 121 - Fax Storage

I - 4 INDEXOOne-Touch numberschanging ... 7-4dialing ... 6-2storing ...

Page 122

INDEX I - 5print ...S-6scan ...S-5setting for next fax ...6-8Ring Delay ...

Page 123 - Retrieving fax messages

REMOTE RETRIEVAL ACCESS CARD (MFC-3320CN ONLY) R - 1Remote Retrieval Access card (MFC-3320CN only)If you plan to receive fax messages while away fro

Page 124 - Message Center

xixGGlossary ... G-1SSpecifications ...

Page 125 - Msg. Ctr OGM

R - 2 Press Menu/Set, 2, 5, 3.When you are at the machine:fax number where you want your fax messages forwardedfollowed by .Program Fax Forw

Page 126 - Message indicator

REMOTE RETRIEVAL ACCESS CARD (FAX-1920CN ONLY) R - 3Remote Retrieval Access card (FAX-1920CN only)If you plan to retrieve voice or fax messages whil

Page 127 - Printing a fax message

R - 4 Check Receiving StatusPress 9 7then for Fax messages, press 1.Voice messages, press 2. 1 long beep — Received message 3 short beeps — No

Page 128 - Erasing incoming messages

EQUIPMENT ATTACHMENT LIMITATIONS(Canada only)NOTICEThis product meets the applicable Industry Canada technical specifications.NOTICE The Ringer Equiva

Page 129 - ICM Recording Monitor

These machines are made for use in the USA and CANADA only. We cannot recommend using them overseas because it may violate the Telecommunications Regu

Page 130 - (F/T OGM)

INTRODUCTION 1 - 11Using this GuideThank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LC

Page 131 - Printing reports

1 - 2 INTRODUCTIONFax Test Sheet and Product Registration(USA only)After setting your Station ID, please fill in the Test Sheet included with your m

Page 132 - Setting the Journal Period

INTRODUCTION 1 - 3Control panel overviewFAX-1920CMFC-3320CN5 6 7 8 921 415 13 12 11 105 6 7 8 91 2 314 13 12 11 10

Page 133

1 - 4 INTRODUCTION1 One-Touch keysThese 4 keys (MFC-3320CN only) or 2 keys (FAX-1920CN only) give you instant access to 8 (MFC-3320CN only) or 4 (FA

Page 134 - Making copies

INTRODUCTION 1 - 5Color StartLets you start sending faxes or making copies in full color.Also for MFC-3320CN, lets you start a scanning operation. (

Page 135 - Out of Memory message

1 - 6 INTRODUCTIONTurning the machine on and offWhen the machine is idle, you can turn it on and off by pressing the On/Off key. In OFF mode, no mac

Page 136 - (Temporary settings)

INTRODUCTION 1 - 7About fax machinesCustom featuresDo you have Voice Mail on the phone line?If you have Voice Mail on the phone line where you will

Page 137 - 11 - 4 MAKING COPIES

1 - 8 INTRODUCTIONFax tones and handshakeWhen someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermitte

Page 138 - Color Start

iBrother numbersRegister your productBy registering your product with Brother International Corporation, you will be recorded as the original owner

Page 139 - 11 - 6 MAKING COPIES

INTRODUCTION 1 - 9ECM (Error Correction Mode)The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in pro

Page 140 - MAKING COPIES 11 - 7

1 - 10 INTRODUCTIONConnecting an external telephone answering device (TAD)SequenceYou may choose to connect an answering device. However, when you h

Page 141 - Brightness

INTRODUCTION 1 - 11When the TAD is in use, the LCD shows Telephone.ConnectionsThe external TAD must be plugged into the back of the machine, into th

Page 142 - Sorting copies

1 - 12 INTRODUCTIONRecording outgoing message (OGM) on an external TADTiming is important in recording this message. The message sets up the ways to

Page 143 - N in 1 copy (Page Layout)

INTRODUCTION 1 - 13Special line considerationsRoll over phone linesA roll over phone system is a group of two or more separate telephone lines that

Page 144 - MAKING COPIES 11 - 11

1 - 14 INTRODUCTIONConverting telephone wall outletsThere are three ways to convert to an RJ11 jack. The first two ways may require assistance from

Page 145 - Copy Quality

INTRODUCTION 1 - 15Installing machine, external two-line TAD and two-line telephoneWhen you are installing an external two-line telephone answering

Page 146 - Color Adjustment

1 - 16 INTRODUCTIONMulti-line connections (PBX)Most offices use a central telephone system. While it is often relatively simple to connect the machi

Page 147 - Legal limitations

LOADING ORIGINALS AND PAPER 2 - 12Load originalsYou can copy and scan from the ADF (automatic document feeder).Using the automatic document feeder (

Page 148 - (MFC-3320CN only)

2 - 2 LOADING ORIGINALS AND PAPER The automatic document feeder (ADF) can hold up to 20 pages, feeding each one individually through the machine. Us

Page 149 - Basic flow

ii Brother fax back system (USA only)Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questi

Page 150 - Getting started

LOADING ORIGINALS AND PAPER 2 - 3About paperThe print quality of your original can be affected by the kind of paper you use in the machine.To get th

Page 151 - PhotoCapture

2 - 4 LOADING ORIGINALS AND PAPERPaper capacity of the paper tray * You can copy only on Letter, Legal and Photo Card (4"(W) x 6"(H)) pape

Page 152

LOADING ORIGINALS AND PAPER 2 - 5Paper capacity of the output paper support Output Paper SupportUp to 50 sheets of 20 lb (Letter) Transparencies and

Page 153 - Printing images

2 - 6 LOADING ORIGINALS AND PAPERPrintable areaThe printable area depends on the settings in the application you are using. The figures below show t

Page 154 - 8"X 6"

LOADING ORIGINALS AND PAPER 2 - 7How to load paper and envelopesTo load paper or other media1Fan the stack of paper well to avoid paper jams and mis

Page 155 - DPOF printing

2 - 8 LOADING ORIGINALS AND PAPERTo load glossy paper1Fan the stack of glossy paper well.2Put a sheet of plain paper in the paper tray first, and th

Page 156 - Changing the default settings

ON-SCREEN PROGRAMMING 3 - 13User-friendly programmingYour machine is designed to be easy to use with LCD on-screen programming using the navigation

Page 157

3 - 2 ON-SCREEN PROGRAMMINGNavigation keysYou can access the menu mode by pressing Menu/Set.When you enter the menu, the LCD scrolls.Press 1 for Gen

Page 158 - Color enhancement (True2Life

ON-SCREEN PROGRAMMING 3 - 3 Main Menu Submenu Menu SelectionsOptions Descriptions Page1.General Setup1.Mode Timer — 5 Mins2 Mins1 Min30 Secs(MFC-332

Page 159 - Cropping

3 - 4 ON-SCREEN PROGRAMMING1.General Setup (Continued)5.Auto Daylight— OnOffChanges for Daylight Savings Time automatically.4-116.On/Off Setting— Fa

Page 160 - Unsupported Card

iiiNotice - Disclaimer of Warranties(USA and Canada)BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER

Page 161 - Important information

ON-SCREEN PROGRAMMING 3 - 52.Fax(Continued)1.Setup Receive(In Fax mode only)5.Auto ReductionOnOffReduces the size of incoming faxes.5-106.Polling RX

Page 162 - WARNI NG

3 - 6 ON-SCREEN PROGRAMMING2.Fax (Continued)3.Set Quick- Dial (Continued)2.Speed-Dial — Stores Speed-Dial numbers, so you can dial by pressing only

Page 163

ON-SCREEN PROGRAMMING 3 - 72.Fax (Continued)7.Setup MSG CTR(FAX-1920CN only)1.OGM MSG CTR OGMF/T OGMPlay/Record or erase the outgoing message.9-22.I

Page 164 - Important

3 - 8 ON-SCREEN PROGRAMMING3.Copy(Continued)3.Contrast —- +- +- +- +- +Adjusts the contrast for copies.11-124.Color Adjust1.Red R:- +R:- +R:-

Page 165 - Important safety instructions

ON-SCREEN PROGRAMMING 3 - 94.PhotoCapture (MFC-3320CN only)(Continued)5.True2LifeTrue2Life:OnTrue2Life:Off1.White Balance- +- +- +- +- +Adjusts

Page 166

3 - 10 ON-SCREEN PROGRAMMING4.LAN (FAX-1920CN only)5.LAN (MFC-3320CN only)1.Setup TCP/IP1.BOOT MethodAutoStaticRARPBOOTPDHCPYou can choose the BOOT

Page 167 - Trademarks

ON-SCREEN PROGRAMMING 3 - 114.LAN (FAX-1920CN only)5.LAN (MFC-3320CN only)2.Setup Internet1.Mail Address(60 characters) Enter the mail address.2.SMT

Page 168 - Troubleshooting and routine

3 - 12 ON-SCREEN PROGRAMMING4.LAN (FAX-1920CN only)5.LAN (MFC-3320CN only)(Continued)4.Setup Mail TX(Continued)2.Size Limit OnOffLimits the size of

Page 169

ON-SCREEN PROGRAMMING 3 - 136.Print Reports(FAX-1920CN only)7.Print Reports(MFC-3320CN only)1.Help List — — You can print these lists and reports.10

Page 170

4 - 1 GETTING STARTED4sInitial SetupSetting the Date and TimeYour machine displays the date and time and if you set up the Station ID it prints on e

Page 171 - Original jam

iv Brother® One Year Limited Warranty and Replacement Service(USA only)Who is covered:• This limited warranty (“warranty”) is givenonly to the origi

Page 172 - Printer jam or paper jam

GETTING STARTED 4 - 2Setting the Station IDYou should store your name or company name and fax number to be printed on all fax pages that you send.1P

Page 173 - Paper Tray

4 - 3 GETTING STARTEDEntering textWhen you are setting certain menu selections, such as the Station ID, you may need to type text into the machine.

Page 174 - Jammed paper

GETTING STARTED 4 - 4Special characters and symbols Press , # or 0, and then press or to move the cursor under the special character or symbol y

Page 175

4 - 5 GETTING STARTEDGeneral SetupSetting the Mode Timer (MFC-3320CN only)The machine has three temporary mode keys on the control panel: Fax, Copy

Page 176

GETTING STARTED 4 - 6Setting the Paper TypeTo get the best print quality, set the machine for the type of paper you are using.1Press Menu/Set, 1, 2.

Page 177

4 - 7 GETTING STARTEDSetting the Paper Size (MFC-3320CN only)You can use two sizes of paper for printing your faxes and copies: letter and legal. Wh

Page 178 - How to improve print quality

GETTING STARTED 4 - 8Setting the Beeper VolumeYou can change the beeper volume. The default (factory) setting is Low. When the beeper is on, the mac

Page 179

4 - 9 GETTING STARTEDSetting the Handset Volume (FAX-1920CN only)1Press Menu/Set, 1, 4, 4.2Press to select High or Low, and then press Menu/Set.3Pre

Page 180

GETTING STARTED 4 - 10Choosing the Handset Volume (For Volume Amplify) (FAX-1920CN only)Before you begin to use the machine, you must decide if you

Page 181 - Checking the ink volume

4 - 11 GETTING STARTEDSetting Volume Amplify (FAX-1920CN only)Please carefully read Choosing the Handset Volume on page 4-10 before you do the follo

Page 182

vBrother® One Year Limited Warranty and Replacement Service(USA only)provided such replacement productsconform to the manufacturer's specifica

Page 183 - Protective Yellow Bar

GETTING STARTED 4 - 12On/Off Setting You can customize the machine’s On/Off key. The default setting is Off. Your machine will not work when it is s

Page 184

5 - 1 SETUP RECEIVE5Basic receiving operationsChoosing the Receive Mode (MFC-3320CN only)There are four different Receive Modes for your machine. Yo

Page 185 - Routine maintenance

SETUP RECEIVE 5 - 2To select or change your Receive Mode1If it is not illuminated in green, press (Fax).2Press Menu/Set, 0, 1.3Press or to sel

Page 186 - PUSHPUSH

5 - 3 SETUP RECEIVEChoosing the Receive Mode (FAX-1920CN only)There are four different Receive Modes for your machine. You can choose the mode that

Page 187 - 1.Yes 2.No

SETUP RECEIVE 5 - 4To select or change your Receive Mode1If it is not illuminated in green, press (Fax).2Press Menu/Set, 0, 1.3Press or to sel

Page 188

5 - 5 SETUP RECEIVESetting the Ring DelayThe Ring Delay sets the number of times the machine rings before it answers in Fax Only, Fax/Tel and MC:Msg

Page 189 - Glossary

SETUP RECEIVE 5 - 6Setting Toll Saver (FAX-1920CN Only)When you set the toll saver feature, the machine answers after four rings if you don’t have v

Page 190 - GLOSSARY G - 2

5 - 7 SETUP RECEIVESetting the F/T Ring Time (Fax/Tel mode only)If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine w

Page 191 - G - 3 GLOSSARY

SETUP RECEIVE 5 - 8Easy Receive (MFC-3320CN only)When you use this feature, you don’t have to press Black Start, Color Start, or the Fax Receive Cod

Page 192 - Redial/Pause

5 - 9 SETUP RECEIVEEasy Receive (FAX-1920CN only)When you use this feature, you don’t have to press Black Start, Color Start, or the Fax Receive Cod

Page 193 - Search/Speed Dial

vi BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)Pursuant to this limited warranty of 1 year from the date of purchas

Page 194 - True2Life

SETUP RECEIVE 5 - 10Printing a reduced incoming fax (Auto Reduction)If you choose On, the machine automatically reduces an incoming fax to fit on on

Page 195 - Specifications

5 - 11 SETUP RECEIVEAdvanced receiving operationsOperation from extension telephonesIf you answer a fax call on an extension telephone, or an extern

Page 196 - Print media

SETUP RECEIVE 5 - 12Using a cordless external handsetIf your cordless telephone is connected to the EXT. jack on the machine and you typically carry

Page 197 - PhotoCapture Center

5 - 13 SETUP RECEIVEPollingPolling is the process of retrieving faxes from another fax machine. You can use your machine to ‘poll’ other machines, o

Page 198

SETUP RECEIVE 5 - 14Telephone servicesYour machine supports the Distinctive Ring and Caller ID subscriber telephone services that some telephone com

Page 199 - Scanner (MFC-3320CN only)

5 - 15 SETUP RECEIVEDo you have Voice Mail?If you have Voice Mail on the phone line that you will install your new machine on, there is a strong pos

Page 200

SETUP RECEIVE 5 - 16 The machine will only answer calls to its registered number. The first two rings are silent on the machine. This is because the

Page 201 - Computer requirements

5 - 17 SETUP RECEIVETurning off the Distinctive Ring1Press Menu/Set, 2, 0, 1.2Press or to select Off.Press Menu/Set.3Press Stop/Exit.If you turn o

Page 202 - Consumable items

SETUP RECEIVE 5 - 18Caller IDAfter a few rings, the LCD shows the telephone number of your caller (or name, if available). Once you pick up the hand

Page 203 - Network (LAN)

5 - 19 SETUP RECEIVE4Press or to return to the Caller ID listing.—OR—Press Stop/Exit.Printing Caller ID List1Press Menu/Set, 2, 0, 2.2Press or

Page 204 - INDEX I - 1

viiSafety precautionsTo use the machine safelyPlease refer to these instructions for later reference and before attempting any maintenance.WARNI NG

Page 205 - I - 2 INDEX

SETUP SEND 6 - 16How to faxYou can send faxes from the ADF (automatic document feeder).Enter Fax modeBefore sending faxes, make sure (Fax) is illu

Page 206 - INDEX I - 3

6 - 2 SETUP SENDOne-Touch dialing Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 7-1.)To dial

Page 207 - I - 4 INDEX

SETUP SEND 6 - 3Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the navigation

Page 208 - INDEX I - 5

6 - 4 SETUP SENDAutomatic transmission (MFC-3320CN only)This is the easiest way to send a fax.1If it is not illuminated in green, press (Fax). 2Lo

Page 209 - ETRIEVAL

SETUP SEND 6 - 5Manual transmission (MFC-3320CN only)Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a

Page 210 - R - 2

6 - 6 SETUP SENDSending a fax at the end of a conversation (FAX-1920CN only)At the end of a conversation you can send a fax to the other party befor

Page 211 - Record a memo

SETUP SEND 6 - 7Basic sending operationsSending faxes using multiple settingsWhen you send a fax you can choose any combination of these settings: c

Page 212 - R - 4

6 - 8 SETUP SENDFax ResolutionYou can use the Fax Resolution key to change the setting temporarily (for this fax only). Press Fax Resolution and or

Page 213 - (Canada only)

SETUP SEND 6 - 9Color fax transmissionYour machine can send a color fax to machines that support this feature.However, color faxes cannot be stored

Page 214 - Version A

6 - 10 SETUP SENDReal Time TransmissionWhen you are sending a fax, the machine will scan the originals into the memory before sending. Then, as soon

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