Brother XL-2240 User's Guide

USER’S GUIDEBrother Laser PrinterHL-2230HL-2240HL-2240DHL-2242DHL-2250DN HL-2270DW For visually-impaired usersYou can read this manual with Screen Rea

Printing Methods 61Handling and using special paper 1The machine is designed to work well with most types of xerographic and bond paper. However, some

Routine Maintenance 964d Put the protective material in the machine with the "REMOVE" text to the left, as shown in the illustration. e Put

Routine Maintenance 974i Put the styrofoam piece marked "RIGHT" on the right side of the machine. Put the styrofoam piece marked "LEFT&

Routine Maintenance 984k Put the AC power cord and printed materials in the original carton as shown in the illustration. l Close the carton and tape

9955You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting ti

Troubleshooting 1005Error messages in the Status Monitor 5The Status Monitor will report problems with the machine. Take the proper action by referrin

Troubleshooting 10151This message is for HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only.NO PAPER T1  The paper tray may be out of paper or not prop

Troubleshooting 1025Paper handling 5First, make sure that you are using paper that meets Brother’s recommended paper specifications. (See Acceptable p

Troubleshooting 1035The paper slides off the top output tray. Lift up the output tray support flap 1.  If the paper curls and slides off, lift up th

Troubleshooting 1045Paper jams and how to clear them 5If a paper jam occurs, the machine will flash the Error LED as shown below. CAUTION HOT SURFACE

Troubleshooting 1055Note• Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple she

Printing Methods 71Envelopes 1Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and

Troubleshooting 1065IMPORTANT• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case yo

Troubleshooting 1075f Open the back cover (face-up output tray). g Pull down the tabs at the left and right hand sides to open the fuser cover (1). h

Troubleshooting 1085j Pull the duplex tray completely out of the machine. k Pull the jammed paper out of the machine or the duplex tray. l Make sure t

Troubleshooting 1095n Put the paper tray firmly back in the machine.o Push down the green lock lever and take the toner cartridge out of the drum unit

Troubleshooting 1105p Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the gre

Troubleshooting 1115Improving the print quality 5If you have a print quality problem, print a test page first (see Print a test page on page 61). If t

Troubleshooting 1125 Toner specks Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem. See Accepta

Troubleshooting 1135 White lines, bands or ribbing across the page Check the machine's environment. Conditions such as high humidity and high te

Troubleshooting 1145 Black lines down the pagePrinted pages have toner stains down the page. Clean the primary corona wire inside the drum unit by sl

Troubleshooting 1155 Wrinkles or creases Make sure that the paper is loaded properly. See Printing from the paper tray (plain paper, recycled paper a

Printing Methods 81• with each side folded as shown in figure below If you use any of the types of envelopes listed above, they may damage your machin

Troubleshooting 1165 Poor fixing Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up

Troubleshooting 1175 Curled Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. See Improve Print Output

Troubleshooting 1185Solving print problems 5Problem RecommendationThe machine prints unexpectedly or it prints garbage data. Make sure that the print

Troubleshooting 1195Network problems (HL-2250DN / HL-2270DW only) 5For problems concerning using your machine on a Network, see the Network User’s Gui

120AAMachine specifications ANoteThis chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.broth

Appendix 121AController A1See the Network User's Guide for details on the supported network protocols.2Brother original Windows® and Macintosh ut

Appendix 122ASoftware A1For the latest driver updates, visit http://solutions.brother.com/.2Download the printer driver for Linux from http://solution

Appendix 123AMedia specifications A1Legal or Folio size paper is not available in some regions outside the USA and Canada.Supplies A1Approx. cartridge

Appendix 124AOther A1USB connection to PC2We do not recommend Toner Save Mode for printing Photo or Gray Scale images.Model HL-2230/HL-2240 HL-2240D H

Appendix 125AComputer requirements A1Microsoft® Internet Explorer® 6.0 or greater.2Third party USB ports are not supported.Computer Platform & Ope

Printing Methods 91Unprintable area 1The area of the paper that cannot be printed on is shown in the table below:Portrait Landscape A4 Letter Legal B5

Appendix 126AImportant information for choosing your paper AThis section gives information to help you choose paper to use with this machine.NoteIf yo

Appendix 127APrint surface AThe characteristics of the face side and reverse side of a sheet of paper may vary a little.Usually, the opening side of t

Appendix 128AB5 (ISO) 176  250 mmB6 (ISO) 125  176 mmFolio 8.5  13 in.Post Card 100  148 mmEnvelope DL-L 220  110 mm3  5 3  5in.Paper size mm i

Appendix 129ASymbol and character sets (HL-2250DN / HL-2270DW only) AFor the HP LaserJet emulation modes, you can choose the symbol and character sets

Appendix 130ASymbol and character sets list AOCR symbol sets AWhen you choose the OCR-A or OCR-B font, the matching symbol set is always used.OCR A (0

Appendix 131APC-869 Greece (11G) Pi Font (15U)PS Math (5M) PS Text (10J)Roman8 (8U) Roman9 (4U)Roman Extension (0E) Russian-GOST (12R)Symbol (19M) Tur

Appendix 132AQuick reference for bar code control commands(HL-2250DN / HL-2270DW only) AThe machine can print bar codes in the HP LaserJet emulation m

Appendix 133AThis parameter selects the bar code mode as shown above. When n is ‘t5’ or ‘T5’ the bar code mode (EAN 8, EAN 13, or UPC A) varies accord

Appendix 134AThis parameter shows whether the machine prints the human readable line below the bar code. Human readable characters are always printed

Appendix 135ABar code, expanded character, line block drawing and box drawing height An = ‘hnnn’, ‘Hnnn’, ‘dnnn’, or ‘Dnnn’1 EAN13, EAN8, UPC-A, ISBN

Printing Methods 101Printing methods 1Printing on plain paper, recycled paper, bond paper, thin paper or thick paper 1Printing from the paper tray (pl

Appendix 136A When FIM (US-Post Net) is selected with the parameter ‘t3’ or ‘T3’Characters ‘A’ to ‘D’ are valid and one digit of data can be printed.

Appendix 137A When EAN 128 set A, set B or set C is selected with the parameter ‘t132’ or ‘T132’, ‘t133’ or ‘T133’ or ‘t134’ or ‘T134’The same rules

Appendix 138ATable of Code (EAN) 128 set C ACode(EAN) 128 set C describes an original command. The correspondence table is as follows. No. Code 128 Se

139BBBrother numbers BIMPORTANTFor technical and operational help, you must call the country where you bought the machine. Calls must be made from wit

140CCBrother numbers CIMPORTANTFor technical and operational help, you must call the country where you bought the machine. Calls must be made from wit

Appendix (for USA and Canada) 141CCustomer Service CIf you have comments or suggestions, please write us at:Service center locator (USA only)CFor the

Appendix (for USA and Canada) 142COrdering supplies CFor best quality results use only genuine Brother supplies, which are available at most Brother r

Index143DDAAccessories and supplies (USA/Canada) ... 142Apple Macintosh ...39, 119BBar code c

Index144DRRegister your product ...139, 140Remote Printer Console ... 52RE

Printing Methods 111NoteFor Legal or Folio size paper, press the release button in the bottom of the paper tray and then pull out the back of the pape

Printing Methods 121e Lift up the support flap 1 to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes

Printing Methods 131Printing from the Manual feed slot 1(For the recommended paper to use, see Type and size of paper on page 3.)NoteThe machine autom

Printing Methods 141c Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. d Using both hands, pu

Printing Methods 151e Choose the following from each drop-down list of the printer driver. Paper SizeYou can use all paper sizes specified for the tr

iUsing this guideSymbols used in this guideThe following symbols and conventions are used throughout the documentation. WARNING indicates a potentiall

Printing Methods 161b <For printing envelopes only> Pull down the two green levers, one on the left-hand side and one on the right-hand side, as

Printing Methods 171d Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. e Using both hands, pu

Printing Methods 181f Choose the following from each drop-down list menu of the printer driver. Paper SizeEnvelopes1You can define your original pape

Printing Methods 191Note• Remove each sheet of labels or envelope as soon as it has been printed. Stacking them may cause the paper to jam or curl.• I

Printing Methods 201Duplex printing 1The supplied printer drivers for Windows® 2000 or greater and Mac OS X 10.4.11 or greater all enable duplex print

Printing Methods 211Automatic duplex printing (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only) 1If you are using the Macintosh Printer Driver, see A

Printing Methods 221Manual duplex printing 1If you are using the Macintosh Printer Driver, see Manual Duplex Printing on page 47.a Choose the followin

2322Printer driver 2A printer driver is software that translates data from the format used by a computer to the format that a particular machine needs

Driver and Software 242You can change the following printer settings when you print from your computer: Paper Size Orientation Copies Media Type

Driver and Software 252Features in the printer driver (for Windows®) 2(For more information, see the Help text in the printer driver.)Note• The screen

iiTable of Contents1 Printing Methods 1About this machine ...

Driver and Software 262NoteThis area (4) shows the current settings. Paper Size 2From the drop-down box choose the Paper Size you are using.Orientatio

Driver and Software 272Media Type 2You can use the following types of media in your machine. For the best print quality, select the type of media that

Driver and Software 282 Print cut-out lineWhen 1 in NxN pages option is selected, the Print cut-out line option can be selected. This option allows y

Driver and Software 292 Booklet / Booklet (Manual)Use this option to print a document in booklet format using duplex printing; it will arrange the do

Driver and Software 302Advanced tab 2 Change the tab settings by clicking one of the following icons: Scaling (1) Reverse Print (2) Use Watermark (

Driver and Software 312Use Watermark 2You can put a logo or text into your documents as a watermark.You can choose one of the preset watermarks, or yo

Driver and Software 322 Header-Footer Print LockLock the current settings of the Header-Footer Print option to prevent changes being made.Other Print

Driver and Software 332Error Message Printout 2You can choose whether the machine reports problems by printing an error page.Selections are Printer De

Driver and Software 342Print Profiles tab 2  Print Profiles (1)The printer driver of the machine has the preset print profiles. Select the desired pr

Driver and Software 352Editing a print profilea Configure the print settings in the print driver. See Basic tab on page 25 and Advanced tab on page 30

iiiCleaning ...

Driver and Software 362Support 2NoteYou can access the Support dialog box by clicking Support... in the Printing Preferences dialog box.  Brother So

Driver and Software 372Tray Settings 2NoteFrom the Start menu, select Printers and Faxes1. Right-click the Brother HL-2230/HL-2240/HL-2240D/HL-2242D/H

Driver and Software 382 Serial No. (2)By clicking Auto Detect, the printer driver will query the machine and display its serial number. If it fails t

Driver and Software 392Features in the printer driver (for Macintosh) 2This machine supports Mac OS X 10.4.11, 10.5.x and 10.6.x.NoteThe screens in th

Driver and Software 402 For Mac OS X 10.5.x and 10.6.xFor more page setup options, click the disclosure triangle beside the Printer pop-up menu. Cho

Driver and Software 412Cover Page 2You can make the following cover page settings:  Print Cover PageIf you want to add a cover page to your document,

Driver and Software 422 BorderIf you want to add a border, use this function. Two-SidedSee Automatic Duplex Printing (HL-2240D / HL-2242D / HL-2250D

Driver and Software 432Print Settings 2You can change settings by choosing a setting in the Print Settings list:Basic tab  Media TypeYou can change t

Driver and Software 442 Toner Save ModeYou can conserve toner using this feature. When you set Toner Save Mode to On, print appears lighter. The defa

Driver and Software 452 Improve Print OutputThis feature allows you to improve a print quality problem.• Reduce Paper CurlIf you choose this setting,

111About this machine 1Front view and Back view 1 1 Face-down output tray support flap 2 (support flap 2)2 Face-down output tray support flap 1 (suppo

Driver and Software 462 Support • Brother Solution CenterThe Brother Solutions Center (http://solutions.brother.com/) is a Website offering informati

Driver and Software 472Manual Duplex Printing 2 For Mac OS X 10.4.11a Select Paper Handling.b Choose Odd numbered pages and click Print. c Turn the p

Driver and Software 482Automatic Duplex Printing (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only) 2 For Mac OS X 10.4.11a Select Layout.b Choose Lo

Driver and Software 492 For Mac OS X 10.5.x and 10.6.xa Select Layout.b Choose Long-edge binding or Short-edge binding in Two-Sided. Automatically th

Driver and Software 502Status Monitor 2This reports the machine status (any errors that may happen with the machine) when printing. If you would like

Driver and Software 512Uninstalling the printer driver 2You can uninstall the printer driver that you have installed with the following steps.Note• Th

Driver and Software 522Software 2Software for networks (HL-2250DN / HL-2270DW only) 2For the information about network utility software, see Chapter 1

5333LEDs (Light Emitting Diodes) 3This section refers to four LEDs Toner, Drum, Error, Ready and Go button on the control panel.The LED indications sh

Control Panel 543LEDs Machine Status SLEEPThe machine is in Sleep mode (Power Save mode). The machine acts as though it were turned off. Receiving dat

Control Panel 553 TONER LOWThe toner cartridge will need to be replaced soon. Buy a new toner cartridge and have it ready for when REPLACE TONER is in

Printing Methods 21 1 Back cover (Face-up output tray when open)2 AC power connector3 HL-2270DW: Wireless setup button4 HL-2270DW: Wireless Activity L

Control Panel 563 DRUM END SOONThe drum unit will need to be replaced soon. We recommend that you get a new drum unit to replace the current one. See

Control Panel 573 FRONT COVER OPENClose the front cover of the machine.FUSER COVER OPENClose the fuser cover located behind the back cover of the mach

Control Panel 583Service call indications 3If there is an error that cannot be cleared by the user, the machine will show that a service call is neede

Control Panel 593NoteMake sure that the front cover is completely closed before you report a service call.

Control Panel 603Go button 3The Go button has the following functions: Cancel printingCancel the current job being printed: While printing press Go f

Control Panel 613Print a test page 3You can use Go or the printer driver to print a test page.Using the Go button 3a Turn off the machine.b Make sure

Control Panel 623Print a Printer Settings page 3You can print the current settings using the control panel button or printer driver.Using the Go butto

Control Panel 633Print Fonts (HL-2250DN / HL-2270DW only) 3You can print a list of the internal fonts using the control panel button or printer driver

Control Panel 643Print a WLAN report (HL-2270DW only) 3You can use Go to print machine's wireless status report. See chapter 5 of the Network Use

Control Panel 653Settings Reset 3This operation will reset all the machine settings back to the settings that were set at the factory:a Turn off the m

Printing Methods 31Acceptable paper and other print media 1Print quality may vary according to the type of paper you are using.You can use the followi

6644You will need to clean the machine regularly and replace the consumable items.Replacing consumable items 4The machine will indicate when it is tim

Routine Maintenance 674Before replacing the consumable items 4Please read the following instructions before replacing the consumable items.WARNING DO

Routine Maintenance 684IMPORTANT• Brother strongly recommends that you do not refill the toner cartridge provided with your machine. We also strongly

Routine Maintenance 694• DO NOT unpack a spare toner cartridge until immediately before you put it into the machine. If toner cartridges are left unpa

Routine Maintenance 704Toner cartridge 4The original toner cartridge that came with the machine may be either a starter, standard or a high yield tone

Routine Maintenance 714REPLACE TONER 4The machine will stop printing until you replace the toner cartridge. A new and unused genuine Brother toner car

Routine Maintenance 724d Push down the green lock lever and take the toner cartridge out of the drum unit. e Unpack the new toner cartridge. Hold the

Routine Maintenance 734f Pull off the protective cover. g Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If

Routine Maintenance 744h Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right sever

Routine Maintenance 754The printing operation varies depending on the machine setting: Default setting (Stop mode)The machine will stop printing unti

Printing Methods 411Legal or Folio size paper is not available in some regions outside the USA and Canada.Bond paperRough paper– 60 to 163 g/m2 (16 to

Routine Maintenance 764Drum unit 4A new drum unit can print approximately 12,000 A4 or Letter size single-sided pages at 1 page / job.Note• There are

Routine Maintenance 774REPLACE DRUM 4If the Drum LED is on, it means the drum unit should be replaced. Please replace it with a new Brother drum unit.

Routine Maintenance 784Replacing the drum unit 4Before you replace the drum unit, see Before replacing the consumable items on page 67.When you replac

Routine Maintenance 794d Push down the green lock lever and take the toner cartridge out of the drum unit. e Unpack the new drum unit.

Routine Maintenance 804f Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in properly

Routine Maintenance 814h Press and hold down Go for about 4 seconds until all the LEDs light up. Once all four LEDs are lit, release Go. IMPORTANTDo

Routine Maintenance 824Cleaning 4Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartrid

Routine Maintenance 834Cleaning the outside of the machine 4a Turn off the machine's power switch. Disconnect all cables, and then unplug the pow

Routine Maintenance 844Cleaning the corona wire 4If you have print quality problems, clean the corona wire as follows:a Open the front cover and leave

Routine Maintenance 854c Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right sever

Printing Methods 51Recommended paper specifications 1The following paper specifications are suitable for this machine. Use paper that is made for pla

Routine Maintenance 864Cleaning the drum unit 4If your printout has white or black spots at 94 mm (3.71 in.) intervals, follow the steps below to solv

Routine Maintenance 874NoteMake sure that the two green envelope levers on the left and right hand sides are in the up position. d Press Go five time

Routine Maintenance 884g Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. h Using both hands,

Routine Maintenance 894i When the machine has finished cleaning it returns to the Ready mode.j Repeat steps c to i two more times using a new blank sh

Routine Maintenance 904IMPORTANT• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case

Routine Maintenance 914e Put the print sample in front of the drum unit, and find the exact position of the poor print. f Turn the drum unit gear by h

Routine Maintenance 924IMPORTANTDO NOT clean the surface of the photosensitive drum with a sharp object. h Put the toner cartridge back into the drum

Routine Maintenance 934l Plug the machine's power cord back into the AC power outlet first, and then reconnect all cables. Turn on the machine&ap

Routine Maintenance 944e Wipe the two paper pick-up rollers (1) inside the machine. f Put the paper back in the paper tray.g Put the paper tray back i

Routine Maintenance 954Packing and shipping the machine 4NoteIf for any reason you must ship your machine, carefully repack the machine in the origina