Brother FAX-8360P Owner's Manual

FAX-8360POWNER’S MANUAL

ixOPTIONAL ACCESSORIESChapter 14 Optional AccessoriesMemory Board...

90 Chapter 1313Important Safety InformationImportant Information for AustraliaImportant Safety Instructions1Read all of these instructions.2Save the

IMPORTANT INFORMATION Important Safety Information 9115Unplug this product from the mains power and telephone line sockets, and refer servicing to

92 Chapter 1312Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated wi

IMPORTANT INFORMATION Important Safety Information 9327Never push objects of any kind into this product through cabinet slots, since they may touc

94 Chapter 13Important Information for Some CountriesImportant Safety Instructions1Read all of these instructions.2Save them for later reference.3Fo

IMPORTANT INFORMATION Important Safety Information 9515Do not attempt to service this product yourself, as opening or removing covers may expose y

96 Chapter 13Important Information for All CountriesIEC 60825 SpecificationThis machine is a Class 1 laser product as defined in IEC 60825 specifica

IMPORTANT INFORMATION Important Safety Information 97For Your SafetyTo ensure safe operation the three-pin plug supplied must be inserted only int

98 Chapter 1414Optional AccessoriesMemory BoardWhen you add the optional memory board, it increases the performance for both fax and copy operations

OPTIONALACCESSORIES Optional Accessories 99Installing the Optional Memory Board1Remove the sub cover.2Disconnect the telephone line cord and unplu

Preparation and Simple Use Guide 1PREPARATIONAND SIMPLE USEPreparation and Simple Use GuideSteps to prepare and use the machine simplyFollow the ste

100 Chapter 144Remove the screws securing the access plate and remove the plate.5Disconnect the connector of the back up battery.6To install the mem

OPTIONALACCESSORIES Optional Accessories 1017Reconnect the connector of the back up battery.8Reinstall the access plate and the rear cover, using

102 Chapter 1515Specifications*“Pages” refers to the “ITU-T Test Chart No.1” with JBIG cording and standard resolution.Compatibility ITU-T Group 3Co

Specifications 103APPENDIXElectrical and EnvironmentConsumable Items Toner cartridge:Life Expectancy: Up to 6,000 pages/high yield toner cart

104 Chapter 15Acceptable PaperPaper Specification for the TrayManual Feed Slot:Recommended paper types:Specifications are subject to change for impr

Specifications 105APPENDIXCompilation and Publication NoticeUnder the supervision of Brother Industries Ltd., this manual has been complied and p

106 Chapter 15Entering TextWhen you are setting certain functions, such as the Station ID, you may need to enter text into the machine. Most keys on

Specifications 107APPENDIXAbout Fax MachinesIf you are a first-time fax machine user, fax operation might seem a little mysterious. You will soon

108 GlossaryAutomatic Document Feeder Capacity Refers to the number of pages that can be placed in the document feeder and fed one at a time autom

109APPENDIXElectronic Cover Page A preprogrammed cover page that is transmitted from the fax machine’s memory, eliminating the need for making

2• DO NOT use curled, wrinkled, folded, ripped document, document with staples, paper clips, paste, liquid paper or tape attached. DO NOT use cardboar

110 Remaining Jobs You can check which jobs are waiting in memory and cancel jobs individually.Remote access The ability to access the machine rem

111APPENDIXIndexAAccessories ... 105Activation Code ... 41Answering Machin

112 GGlossary ...108Grey Scale ...102HHelp ...

113APPENDIXRReal Time Transmission ... 22Receive Mode ... 23Reception into Memory ...

115APPENDIX4 1REMOTE ACCESS CARDUsing Remote Access Code1Dial the machine phone number from a touch tone phone.2Enter your Remote Access Code (1

116 23Remote CommandsChange Fax Forwarding SettingPress 9 5Turn Fax Forwarding off press 1.Turn Fax Forwarding on press 2.Program Fax Forward Number

This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in the

Preparation and Simple Use Guide 3PREPARATIONAND SIMPLE USEAdvice for Preparation and Simple Use GuideChoosing a LocationPlace the machine on a flat

4Memory StorageIn the event of a power failure, all settings in the menus are stored permanently except for the settings that are valid for the next f

Preparation and Simple Use Guide 5PREPARATIONAND SIMPLE USEConnecting an External Telephone Answering Device (TAD)SequenceYou may wish to connect an

6Outgoing Message (OGM) of External TADTiming is important in recording this message. The message sets up the ways to handle both manual and automatic

Preparation and Simple Use Guide 7PREPARATIONAND SIMPLE USEFAX-8360P Control Panel Overview125 12 14 156111334971081Liquid Crystal DisplayDisplays m

84Copy Keys:Enlarge/ReduceLets you select an enlargement or reduction ratio: 50%, 71%, 100%, 141%, 150%, 200%, For more choices, select MANUAL and use

Preparation and Simple Use Guide 9PREPARATIONAND SIMPLE USEMenu ModeAfter pressing Menu key the following options are available.Then press 1 for Gen

THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises tha

10* The factory setting (option) is shown in bold.Main Menu SubmenuMenu SelectionsOptions Descriptions Page1. GENERAL SETUP(Continued)4.TONER SAVE—ONO

Preparation and Simple Use Guide 11PREPARATIONAND SIMPLE USE* The factory setting (option) is shown in bold.Main Menu SubmenuMenu SelectionsOptions

12* The factory setting (option) is shown in bold.Main Menu SubmenuMenu SelectionsOptions Descriptions Page2. FAX(Continued)5. REMOTE FAX OPT1. FAX FW

BASIC FAX USE Setup 131SetupInitial SettingsSetting the Date and TimeThe machine displays the date and time, and prints it on every fax you send.In

14 Chapter 1Custom SettingsVolume SettingsRing VolumeYou can select how loud the machine rings. The ring volume can be turned off for silent recepti

Setup 15BASIC FAX USEToner SaveYou can conserve toner using this feature. When you set Toner Save to ON, print appears somewhat lighter. The defa

16 Chapter 1Setting the Dialling Mode (Tone/Pulse)(Not available in New Zealand)The machine is initially set to TONE. If you are using a PULSE dial

Setup 17BASIC FAX USEStoring Numbers for Easy DiallingYou can set up the machine to do three types of easy dialling: One Touch, Speed Dial and Gr

18 Chapter 1Changing One Touch and Speed Dial NumbersIf you try to store a One Touch or Speed Dial number in a location where a number is already st

BASIC FAX USE Sending a Fax 192Sending a FaxScanning AdjustmentContrastIf your document is very light or very dark, you might want to set the contr

i Using This Manual Thank you for purchasing a Brother machine.This machine has been designed to be simple to use, with LCD screen prompts to guide y

20 Chapter 2Dialling a NumberOne Touch Dialling1Insert the document face down in the Automatic Document Feeder.2Press the One Touch key of the locat

Sending a Fax 21BASIC FAX USEAutomatic and Manual Fax RedialAutomatic Fax Redial: If you’re sending a fax automatically and the line is busy, the

22 Chapter 2Dual AccessYou can scan up to 50 documents into the fax memory, even while the machine is receiving or sending another fax (from the mem

BASIC FAX USE Receiving a Fax 233Receiving a FaxReceive Mode SettingsSelect Receive ModeThere are four different receive modes for the machine. You

24 Chapter 3Manual Reception (Manual Mode)When you set the Receive Mode to manual (the Fax and F/T lights are both off), you must answer each incomi

Receiving a Fax 25BASIC FAX USEFax Detect (with an External or Extension Telephone)When you use this feature, you don’t have to press Fax Start o

26 Chapter 3Receiving a FaxPrinting a Reduced Incoming Document (Auto Reduction)If you choose ON, the machine reduces an incoming document automatic

Receiving a Fax 27BASIC FAX USEReception into MemoryAs soon as the paper tray becomes empty during fax reception, the screen will display “CHECK

28 Chapter 44Telephone (Voice) OperationMaking Voice Calls with an External TelephoneIf you connect an external telephone to the machine, the machin

Telephone (Voice) Operation 29BASIC FAX USEOne Touch Dialling1Pick up the external telephone’s handset.2When you hear a dial tone, press the One

ii User-Friendly Programming We have designed the machine with on-screen programming. User-friendly programming helps you take full advantage of all

30 Chapter 4Tone/Pulse (Not available in New Zealand)If you have pulse dialling service, but need to send tone signals (for telephone banking, for e

BASIC FAX USE Printing Reports 315Printing ReportsTransmission Report and Journal SettingTwo reports require initial setup in the Menu table: Trans

32 Chapter 5Using the Reports KeySix lists are available.To Print a Report1Press Reports.2Press or to select the report you want, and then press

ADVANCED FAX USE Advanced Sending 336Advanced SendingAdvanced OperationsElectronic Cover PageThe cover page is sent to the receiving party’s machin

34 Chapter 6Always Send Cover PageMake sure Station ID is set up. (See Setting the Station ID, page 13.) This feature does not work without the Stat

ADVANCED FAX USE Advanced Sending 35Overseas ModeSometimes, when sending a fax to overseas numbers, problems can be experienced. This mode makes t

36 Chapter 6BroadcastingBroadcasting is automatically sending the same fax message to multiple fax numbers. Using the Broadcast key, you can include

ADVANCED FAX USE Advanced Sending 37Setting Up Groups for BroadcastingGroups allow you to send the same fax message to many fax numbers by pressin

38 Chapter 6Cancelling a Job While Scanning the DocumentYou can cancel a job while you are scanning it into memory by pressing Stop/Exit. Eject the

ADVANCED FAX USE Advanced Sending 39Using Memory SecurityYou need to use a password to switch Memory Security ON and OFF.Setting Up Memory Securit

iii Quick Reference Guide Sending Faxes Automatic Transmission 1 Place the original face down in the Automatic Document Feeder. 2 Enter the fax n

40 Chapter 6Switching Memory Security ON1Press Menu, 2, 0, 1.2Press or to choose SET SECURITY.3Press Set.The screen prompts you to enter the pas

ADVANCED FAX USE Advanced Receiving 417Advanced ReceivingOperation from an External or Extension TelephoneAn external phone is a telephone that is

42 Chapter 7Switching ON Remote Activation and Changing Remote CodesRemote Codes might not work with some telephone systems. The preset Activation C

ADVANCED FAX USE Polling 438PollingAll parties involved in polling need to set up their machines to accommodate polling. When someone polls the mac

44 Chapter 8Setup Delayed Polling ReceiveYou can set the machine to begin Polling Receive at a later time.1Press Menu, 2, 1, 8.2Press or to choo

ADVANCED FAX USE Polling 45Polling TransmitPolling Transmit is when you set up the machine to wait with a document so another fax machine can retr

46 Chapter 99Telephone ServiceTelephone Service for Australia (Telstra® Duet)Distinctive Ringing (Telstra® FaxStream® Duet)This machine feature lets

ADVANCED FAX USE Telephone Service 47Set the Distinctive Ringing to ON1Disconnect the fax machine from any TAD or telephone company voice mail.2Se

48 Chapter 9The Caller ID is Stored in Your Machine’s MemoryThe FAX can store a maximum of the last 30 incoming caller IDs in the memory, along with

ADVANCED FAX USE Telephone Service 49Telephone Service for New ZealandFaxAbilityFaxAbility is a service offered by Telecom that allows you to have

iv Storing Numbers Storing One Touch Dial Numbers 1 Press Menu , 2, 3, 1 . 2 Press the One Touch Key where you want to store the number. 3 Ente

50 Chapter 9Flowchart Sequence of Incoming CallHow to Turn FaxAbility OFF or ONThe FaxAbility function is designed to accommodate the FaxAbility ser

ADVANCED FAX USE Telephone Service 51Caller ID (Caller IDentification)Caller ID is a telephone service that allows the subscriber to see a display

52 Chapter 9Printing Caller ID List1Press Menu, 2, 0, 5.2Press or to select PRINT REPORT.3Press Set.4Press Fax Start.If you use the Caller ID fo

ADVANCED FAX USE Telephone Service 53Telephone Service for Some CountriesDistinctive Ringing (For Singapore and Hong Kong)This fax machine feature

54 Chapter 9Viewing Caller ID ListCaller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about

ADVANCED FAX USE Remote Fax Options 5510Remote Fax OptionsSetting Fax StorageIf you set Fax Storage to ON, you will be able to retrieve fax message

56 Chapter 103Enter the forwarding number (up to 20 digits), and press Set.4Press Stop/Exit.Changing the Remote Access CodeEnter your Remote Access

ADVANCED FAX USE Remote Fax Options 57Remote CommandsFollow the commands below to access features remotely. When you call the machine and enter yo

58 Chapter 10Retrieving Fax Messages1Dial the machine’s number.2When you hear the beep, immediately enter your Remote Access Code (the factory setti

COPIER Making Copies 5911Making CopiesBasic Copy OperationsUsing The Machine as a CopierYou can use the machine as a copy machine, making up to 99

vFor Customers in New Zealand OnlyBrother Facsimile / MFCWARRANTY CERTIFICATE(Please complete the lower portion of this Certificate and retain for

60 Chapter 11Out of Memory MessageIf you get an OUT OF MEMORY message while scanning the first page to be copied, press Stop/Exit to cancel the ope

Making Copies 61COPIERMaking Enlarged or Reduced Copies1Insert the document face down in the Automatic Document Feeder.2Using the dial pad, enter

62 Chapter 11Using the Copy Mode KeyYou can select the Copy resolution for your type of the original document (TEXT, AUTO or PHOTO). Select the righ

Making Copies 63COPIERSpecial Copy OptionsYou can save paper by copying either two or four pages onto one page.1Insert the documents face down in

64 Chapter 11Paper TypeYou can use the following types of paper for copying. For the best print quality, select the type of media that you are using

Making Copies 65COPIERCopy Mode (Type of Original)You can select the Copy resolution for your type of original. The default setting is AUTO, whic

66 Chapter 11Loading PaperInsert a sheet of paper with the side you wish to print on face up in the manual feed slot.1Align the paper at the centre

Making Copies 67COPIER5When you have finished copying, close the rear cover of the machine.To prevent the possibility of transparencies smudging

68 Chapter 1212Troubleshooting and MaintenanceError MessagesYou may occasionally encounter a difficulty with the machine or telephone line. If this

Troubleshooting and Maintenance 69MAINTENANCEDISCONNECTED The other party or other party’s fax machine terminated the call.Try to re-transmit or

viiTable of ContentsUsing This ManualUser-Friendly ProgrammingTable of Contents ...

70 Chapter 12Document Jams and Paper JamsBased upon where the original document or printed sheet is jammed, follow the appropriate set of instructio

Troubleshooting and Maintenance 71MAINTENANCEPaper is Jammed in the Paper Tray1Pull the paper tray out of the machine.2Remove any crinkled sheets

72 Chapter 12Paper is Jammed in the Fuser Unit1Open the rear cover.2Carefully pull out the jammed paper. When you have to pull paper out from the ba

Troubleshooting and Maintenance 73MAINTENANCEDifficulty with OperationIf you think there is a problem with the machine, make a copy first. If the

74 Chapter 12Sending FaxesPoor transmitting quality Try changing your resolution to FINE or SUPERFINE. (See Fax Resolution, page 19.) Make a copy to

Troubleshooting and Maintenance 75MAINTENANCEPrint Quality DifficultiesPrintouts are too dark or light Adjust the print conditions by setting the

76 Chapter 12Printed pages are marked regular intervals.Example of Regular MarkingMarkings may disappear by themselves. Try copying at multiple page

Troubleshooting and Maintenance 77MAINTENANCEPacking and Shipping the MachineWhenever you transport the machine, use the packing materials that c

78 Chapter 126If optional Lower Tray is connected, unplug the modular cable from the modular jack of the Brother machine.7Carefully pick up the mach

Troubleshooting and Maintenance 79MAINTENANCE8Wrap the machine in the plastic bag and place it in the original carton with the original packing m

viii ADVANCED FAX USEChapter 6 Advanced SendingAdvanced Operations...33Chapter

80 Chapter 12Regular MaintenanceYou can keep the machine in optimum condition by cleaning it on a regular basis. It is a good idea to clean the drum

Troubleshooting and Maintenance 81MAINTENANCECleaning the Printer1Open the front cover.2Remove the drum unit assembly.3Gently clean the scanner w

82 Chapter 12Cleaning the Drum Unit’s Corona WireWe recommend you place the drum unit on a drop cloth or large piece of disposable paper to avoid sp

Troubleshooting and Maintenance 83MAINTENANCEReplacing the Toner CartridgeThe machine can print up to 6,000 pages using a high yield toner cartri

84 Chapter 121Open the front cover and pull out the drum unit.Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilli

Troubleshooting and Maintenance 85MAINTENANCE4Gently rock the toner cartridge from side to side five or six times.5Remove the protective cover.6I

86 Chapter 127Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue ta

Troubleshooting and Maintenance 87MAINTENANCEDrum Life Considerations for Your Brother Fax MachineYour Brother fax machine uses a drum and toner

88 Chapter 12For best performance, use only genuine Brother toner, and the product should be used only in a clean, dust-free environment with adequa

Troubleshooting and Maintenance 89MAINTENANCE3Pull the toner cartridge out of the drum unit assembly while holding down the lock lever with your