Brother HL-1240 User Manual

Brother Laser PrinterHL-1030/1240/1250User’s GuidePlease read this manual thoroughly before using the printer. You can print or view thismanual from t

1-2About your printerFig. 1-2 Front View Fig. 1-3 HL-1030/1240 Rear View Fig. 1-4 HL-1250 Rear ViewTray extension flapControl panelFront coverPaper c

APPENDIXA-1APPENDIXPrinter Technical SpecificationsPrintingPrint MethodElectrophotography by semiconductor laser beam scanningLaserWavelength: 780 nmO

A-2Print SpeedHL-1030: Up to 10 pages per minuteHL1240/1250: Up to 12 pages per minute(When A4 or letter-size paper is loadedfrom the paper cassette)N

APPENDIXA-3FunctionsTrueType Fontson CDTrueType-compatible soft-fonts for Windows are provided on the suppliedCD.Quantity of fonts is 35.EmulationHL-1

A-4Electrical and MechanicalPower SourceU.S.A. and Canada: AC 110 to 120 V, 50 / 60 HzEurope and Australia: AC 220 to 240 V, 50 /60 HzPowerConsumptio

APPENDIXA-5Parallel Interface Specifications✒ Note• To ensure best quality performance use an IEEE 1284 compliant parallel cablebetween the printer a

A-6✒ NoteTo use bi-directional communication, an interface cable which has the pinconnections above must be used.Pin1182193420562178229102411231213142

APPENDIXA-7USB (Universal Serial Bus) Interface (For HL-1240/1250 Only)Interface connector4 321Fig. A-2 USB interface connectorPin AssignmentPin No.

A-8Resident Font (For HL-1240/1250 Only)The following bitmapped fonts are resident in this printer.HL-1240:Bitmapped Fonts• Brougham 10 (12 point) N

APPENDIXA-9Scalable FontsThe following scalable fonts can be used in the HP LaserJet 6P,EPSON FX-850 and IBM Proprinter XL modes.Intellifont Compatibl

A-10Symbol Sets / Character Sets (HL-1240/1250 Only)OCR Symbol Sets (HL-1250 Only)When the OCR-A or OCR-B font is selected, the corresponding symbol s

CHAPTER 1 ABOUT THIS PRINTER1-3Features of your printer❏ High Resolution and Fast Printing SpeedHL-1030 :True 600 x 600 dots per inch (dpi) (GDI mode)

APPENDIXA-11EPSON Mode (HL-1250 Only)US ASCIIPC-8PC-8 D/NPC-850PC-852PC-860PC-863PC-865PC-8 TurkishGermanUK ASCII IFrench IDanish IItalySpanishSwedish

A-12❏ HP LaserJet IIP/ HP LaserJet 6P(HL-1250 only)

APPENDIXA-13The following table shows characters available only in the corresponding characterset. The numbers at the top of the table are code values

A-14❏ HP LaserJet IIP/6P, EPSON FX-850, IBM Proprinter XL❏ EPSON FX-850

APPENDIXA-15The following table shows characters available only in the corresponding characterset. The numbers at the top of the table are code values

A-16TrademarksThe Brother logo is a registered trademark of Brother Industries, Ltd.Apple, the Apple Logo, and Macintosh are trademarks, registered in

APPENDIXA-17REGULATIONSFederal Communications Commission(FCC) Declaration of Conformity(For USA Only)Responsible Party :Brother International Corporat

A-18Industry Canada Compliance Statement (For Canada Only)This Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la

APPENDIXA-19FDA Regulations (For 110-120 V Model Only)U.S. Food and Drug Administration (FDA) has implemented regulations for laser productsmanufactur

A-20IEC 825 Specification (For 220–240 V Model Only)This printer is a Class 1 laser product as defined in IEC 825 specifications. The label shownbelo

1-4❏ Quick Print SetupYou can easily make changes to settings which you need to change frequently ina small selection window on your screen.❏ Remote P

APPENDIXA-21IMPORTANT - For Your SafetyTo ensure safe operation the three-pin electrical plug supplied must be inserted only into astandard three-pin

A-22IMPORTANT - Wiring Information (For U.K. only)If the power cord supplied with this printer is not suitable for your electrical outlet, remove thep

INDEXI-1INDEX -A-AC power inlet...1-2advanced photoscale technology...1-5Alarm lamp...

1-2Print Fonts I ... 1-34print method... A-1print quality...

CHAPTER 1 ABOUT THIS PRINTER1-5❏USB Interface (For Windows 98, iMac and Power MacintoshG3 with USB users Only) (For HL-1240/1250 Only)This printer ca

1-6❏Environment-FriendlyEconomy Printing ModeThis feature will cut your printing cost by saving toner. It is useful to obtaindraft copies for proof-re

CHAPTER 1 ABOUT THIS PRINTER1-7What printer options are available❏ External Print Server (Brother NC-2010p)An optional Network print server Brother NC

1-8Place the printerPlease take note of the following before using the printer.Power Supply• Use the printer within the specified power range.AC powe

CHAPTER 1 ABOUT THIS PRINTER1-9System Requirements for the Brother Printing Solution forWindowsCheck the following system requirements to setup and op

1-10What kind of paper can I useMedia Type Paper type Paper sizePaper cassette (standard) cut sheetTransparenciesletter, A4, ISO B5, Executive, A5,A6,

CHAPTER 1 ABOUT THIS PRINTER1-11 Note• We recommend you use labels or transparencies which are designed for use inlaser printers.• The printing spe

TABLE OF CONTENTSTABLE OF CONTENTSDefinitions of Warnings, Cautions, and NotesTo Use the Printer SafelyShipment of the PrinterFor technical and operat

1-12RemarksIt is recommended that you test paper, especially special sizes and types of paperand heavy paper, on this printer before purchasing large

CHAPTER 1 ABOUT THIS PRINTER1-13Special PaperBefore using paper with holes, such as organizer sheets, you must fan the stack wellto avoid paper jams a

1-14EnvelopesThe following types of envelopes are not recommended for use.• Damaged, curled, wrinkled, or irregularly shaped envelopes• Extremely shin

CHAPTER 1 ABOUT THIS PRINTER1-15How to load paper into the Paper Cassette 1.Pull the paper cassette completely out of the printer.Fig. 1-8 Pull o

1-16 3.Load paper into the paper cassette. Make sure that the paper is flat in the cassette atall four corners.Fig. 1-10 Load the paper NoteDo

CHAPTER 1 ABOUT THIS PRINTER1-17 4.Install the paper cassette into the printer. Make sure it is inserted fully into theprinter.Note• Extend the

1-18How to load a sheet of paper manuallyNote• Insert the paper into the manual feed slot using both hands.• The printer turns the manual feed mode

CHAPTER 1 ABOUT THIS PRINTER1-19 1.Select manual feed mode in the printer driver.<Windows 95 / 98 and Windows 3.1>

1-20<Windows NT4.0>Fig. 1-14 Select manual feed mode 2. Send the print data to the printer.NoteA “NO PAPER” message is shown in the Status

CHAPTER 1 ABOUT THIS PRINTER1-21 3. Set the width of the manual feed slot paper guides using both hands to the paperwidth to be used.Fig. 1-16 S

CHAPTER 2 OPTIONSOptional Accessories and Supplies...2-1The Lower Tray unit (For HL-1250 Only)...2-2How to use the S

1-22To print on thicker paper and cardThe printer has a straight paper path from the manual feed slot to the rear of theprinter when the rear cover is

CHAPTER 1 ABOUT THIS PRINTER1-23 4. Set the width of the manual feed paper guides using both hands to the paper widthyou want to use. 5.Inser

1-24How to print on both sides of the paper(Manual Duplexing)The supplied printer drivers for Windows 95/98, Windows 3.1 and Windows NT 4.0all enable

CHAPTER 1 ABOUT THIS PRINTER1-25To print on both sides of the paper from the paper cassette 1.Select the required manual duplex printing mode from

1-26To print on both sides of the paper from the manual feed slot!Caution• Before re-inserting the sheets, you have to straighten them, or you may ge

CHAPTER 1 ABOUT THIS PRINTER1-27 What do the LED indications meanThis section refers to the following LED and button on the printer control panel.The

1-28Ready (Paper) LED indicationsThe Ready LED indicates the current status of the printer.LED Printer statusOff❍The power switch is off or the printe

CHAPTER 1 ABOUT THIS PRINTER1-29Data (Toner) LED indicationsThe Data LED indicates the current status of the print data process.LED Printer statusOff❍

1-30This LED also works as the Toner LED with the Alarm LED. They blinksimultaneously to indicate a toner error. See “How to replace the Toner cartr

CHAPTER 1 ABOUT THIS PRINTER1-31Drum LED indicationsThe Drum LED indicates the Drum unit is nearly at the end of its life.LED Printer statusOff❍The dr

TABLE OF CONTENTSCHAPTER 4 TROUBLESHOOTING Identifying your problem...4-1Control Panel Indications...

1-32Control Panel Button OperationsThe control panel button is used for the following purposes depending on thesituation.Cancel PrintingIf you press t

CHAPTER 1 ABOUT THIS PRINTER1-33Other Control FeaturesThe printer has the following useful features:Sleep ModeWhen the printer does not receive data f

1-34Test Print ModeThe printer has the following test print modes. Follow these steps: 1.Make sure that the front cover is closed. 2.Hold down

CHAPTER 2 OPTIONS2-1CHAPTER 2 OPTIONSOptional Accessories and SuppliesThis printer has the following optional accessories and supplies, and you canin

2-2The Lower Tray unit (For HL-1250 Only)The lower tray unit is an optional device that functions as a third paper source. Itcan contain a maximum of

CHAPTER 2 OPTIONS2-3How to use the SERIAL INTERFACE (RS-100M)Connection (For HL-1250 Only)To connect the printer to a DOS computer with a serial inte

2-4How to select the RS-422A (Apple) or RS-232C (IBM) SerialInterface (For HL-1250 Only)✒ NoteThis section is only for printer models which have had t

CHAPTER 2 OPTIONS2-5How to set the Serial Interface Parameters✒ NoteThis section is only for printer models which have had the serial interface instal

2-6Table 1: Serial Interface Parameters SettingsSelector Parameters On (up) Off (down)1 Baud Rate See Table 22 Baud Rate See Table 23 Data Length 7 bi

CHAPTER 2 OPTIONS2-7RS-100M Interface Connector12354687Fig. 2-4 Interface ConnectorPin AssignmentPin No. SignalIBM(RS-232C) Apple(RS-422A)1DTR DTR2DS

APPENDIX Printer Technical Specifications...A-1Printing...

2-8How to connect the Serial Interface Cable✒ NoteThis section is only for printer models which have had the serial interface installed.You need a ser

CHAPTER 2 OPTIONS2-9 1.Make sure that the power switch is turned off.!CautionBe sure to turn off the power switch before connecting or disconnect

2-10What is the Brother print server (NC-2010p)An optional Network print server Brother NC-2010p is available, which allows yourprinter to be connecte

CHAPTER 2 OPTIONS2-11How to add extra Memory (For HL-1250 Only)The HL-1030/1240 printer has 2 Mbyte of standard memory and is not able to beupgraded w

2-12✒ NoteThe HL-1250 can also support a resolution of true 600 dpi and 1200 x 600 dpi underWindows 95/98, Windows 3.1 and Windows NT 4.0 with the sup

CHAPTER 2 OPTIONS2-13!CautionBe sure to turn off the power switch and unplug the AC cord to the printer beforeinstalling or removing the SIMM to/from

2-14 4.Install the SIMM into the slot at an angle and then push it gently towards the verticaluntil it clicks into place.Fig. 2-7 Install the SI

CHAPTER 3 MAINTENANCE3-1CHAPTER 3 MAINTENANCEThe following are maintenance messages and appear on the LEDs. These messagesprompt you to replace each

3-2Periodic maintenance partsTo maintain print quality, the fixing unit should be replaced after printing thefollowing number of pages.Item Approximat

CHAPTER 3 MAINTENANCE3-3How to replace the Toner CartridgeThe printer, when the standard capacity toner cartridge is used, can printapproximately 3,0

TABLE OF CONTENTSDefinitions of Warnings, Cautions, and NotesThe following conventions are used in this User’s Guide: WarningIndicates warnings that

3-4✒ NoteBoth Alarm and Data (Toner) LEDs will blink continuously to indicate that thetoner is nearly empty. This blinking does not stop until you ha

CHAPTER 3 MAINTENANCE3-5 2.Place the drum unit assembly containing the old toner cartridge on a flat, horizontalsurface, and pull the toner cart

3-6 4.Remove the protective cover.Fig.3-6 Remove the protective cover!Caution• Only unpack the toner cartridge immediately before you need to in

CHAPTER 3 MAINTENANCE3-7 5.Install the new toner cartridge into the drum unit until it locks into place, indicatedby a click. When the toner car

3-8 6.Clean the primary corona wire inside the drum unit by gently sliding the blue tab tothe right end and left end several times. Return the ta

CHAPTER 3 MAINTENANCE3-9How to replace the Drum UnitThe printer uses a drum unit to create the print images on paper. If the Drum LEDis on, it indic

3-10Follow these steps to replace the drum unit. You can also view the drum unitreplacement method in the instructional video on the supplied CD-ROM:

CHAPTER 3 MAINTENANCE3-11 2.Place the drum unit assembly on a flat, horizontal surface, and pull the tonercartridge out of the drum unit assembl

3-12 4.Install the toner cartridge into the new drum unit until it locks into place, indicatedby a click. When the toner cartridge is installed

CHAPTER 3 MAINTENANCE3-13 6.Reset the page counter referring to the instructions supplied with the new drum unit.!CautionDo not reset the pa

Shipment of the PrinterIf for any reason you must ship your Printer, carefully package the Printer to avoid anydamage during transit. It is recommende

3-14How to clean the printerClean the printer exterior and interior periodically. If printed pages get stained withtoner, clean the printer interior

CHAPTER 3 MAINTENANCE3-15!CautionUse water or neutral detergents for cleaning. Cleaning with volatile liquids such asthinners or benzene will damage

3-16Cleaning the printer interior and Drum Unit✒ NoteClean the printer interior and the drum unit using information in the followinginstructions. Thi

CHAPTER 3 MAINTENANCE3-17 WarningAfter you have just used the printer, some internal parts of the printer areextremely hot. When you open the front c

3-18☛ 5.Clean the primary corona wire inside the drum unit by gently sliding the tab to theright hand end and left hand end several times.Fig. 3-22

CHAPTER 4 TROUBLESHOOTING4-1CHAPTER 4 TROUBLESHOOTINGIdentifying your problemFirst, check the following:• The power plug is connected correctly and

4-2Control Panel IndicationsOperator calls and how to clear themThe LED indications as shown in the table below are used in the illustrations in thisc

CHAPTER 4 TROUBLESHOOTING4-3LED Error ActionReadyAlarmPaperTonerDataDrumPaper jamNo paperMisfeedClear the paper jam by referring to thenext section “P

4-4Service call indicationsIf an unrecoverable error occurs, the printer will indicate the need for a service callby illuminating all the LEDs and the

CHAPTER 4 TROUBLESHOOTING4-5If you see any of these service call indications, turn off the power switch, wait a fewseconds, then turn it on and try to

TABLE OF CONTENTS(For USA & CANADA Only)For technical and operational assistance, please call:In USA 1-800-276-7746 (within US)In CANADA 1-800-85

4-6Error messages in the Status MonitorThe Status Monitor will report problems with the printer as defined in the followingtable. Take the corrective

CHAPTER 4 TROUBLESHOOTING4-7Error message ActionMEMORY FULL • Press the panel button to print the data remaining in theprinter.• Reduce the print re

4-8Error message printoutsThe printer will report problems by printing an error message as defined in thefollowing table. Take the corrective actions

CHAPTER 4 TROUBLESHOOTING4-9Error Message ActionSERIAL INTERFACEOVERRUN ERROR(HL-1250 Only)• Press the control panel button to resume printing.• If

4-10Paper HandlingFirst, ensure that you are using paper that meets Brother recommended paper specifications. See“What kind of paper can I use” in Ch

CHAPTER 4 TROUBLESHOOTING4-11PAPER JAMS and how to clear themWhen a paper jam occurs, the printer indicates by lighting the LEDs as shownbelow.ReadyAl

4-12Clear the jammed paper referring to the following description or you can view thepaper jam instructional video on the CD-ROM.If the jammed paper i

CHAPTER 4 TROUBLESHOOTING4-13 2.Pull any jammed paper up and out of the printer.Fig. 4-6 Pull the jammed paper up and out 3.Open the front

CHAPTER 4 TROUBLESHOOTING4-14☛ 4.Remove the drum unit assembly. Pull any jammed paper up and out of the printer.Do not remove the drum unit assembly

CHAPTER 4 TROUBLESHOOTING4-15!CautionDo not touch the electrodes shown below to prevent damage to the printer caused bystatic electricity.Fig. 4-9 El

CHAPTER 1 ABOUT THIS PRINTER1-1CHAPTER1 ABOUT THIS PRINTERWhat is included in the cartonComponentsWhen you unpack the printer, check to see that you

4-16OthersProblem RecommendationThe printer cannot print.“There was an error writing toLPT1: (or BRUSB) for theprinter.” error message occurson your P

CHAPTER 4 TROUBLESHOOTING4-17For Apple Macintosh Computers user using RS-100M (For HL-1250 Only)Problem RecommendationUnable to print fromapplication

4-18Improving the print quality! CautionIf the Drum LED is on you can clear a print quality problem by replacing the drumunit with a new one. The Dr

CHAPTER 4 TROUBLESHOOTING4-19Image defect examples RecommendationABCDEFGHabcdefghijkABCDabcde01234Toner specks• Make sure that you use paper that mee

4-20Image defect examples Recommendation94 mm(3.7 in.)94 mm(3.7 in.)White SpotsPrinted pages have white spots inblack text and graphics at intervalsof

CHAPTER 4 TROUBLESHOOTING4-21Image defect examples Recommendation94 mm(3.7 in.)94 mm(3.7 in.)White SpotsPrinted pages have white spots inblack text an

4-22Image defect examples RecommendationABCDEFGHabcdefghijkABCDabcde01234Black Horizontal repetitivedefectsToner scatters and stains theprinted page.•

CHAPTER 4 TROUBLESHOOTING4-23Image defect examples Recommendation.ABCDEFGHabcdefghijkABCDabcde01234White Vertical streaks• You may clear the problem

4-24How to print correctlyProblem RecommendationThe printer prints unexpectedlyor it prints garbage.• Make sure the printer cable is not too long. W

CHAPTER 4 TROUBLESHOOTING4-25Problem RecommendationMy headers or footers appearwhen I view my document onscreen but do not show upwhen I print them.•