Brother NC-2100p User Manual download pdf (Page 85)

CHAPTER 9 TROUBLESHOOTING

9-10

Windows 95/98/Me Peer-to-Peer (HP

JetAdmin compatible method)

Troubleshooting

If you are having trouble printing on a Windows 95/98/Me Peer-to-Peer network,

check the following (HP JetAdmin compatible method):

1. If the print server does not show up under JetAdmin on a Windows

95/98/Me Peer-to-Peer network, try removing all of the Windows 95/98/Me

network software from the Network Control panel and then reinstalling

them as follows:

•

First install the TCP/IP protocol, the Client for Microsoft Networks,

and the network adapter card driver.

•

Install the Latest HP JetAdmin software

•

Restart the system, and then add the HP JetAdmin service.

Windows 95/98/Me/NT 4.0 Peer-to-Peer

Print (NetBIOS) Troubleshooting

If you are having trouble printing on a Windows 95/98/Me/NT 4.0 (or later) Peer-to-

Peer network (NetBIOS), check the following:

1. Make sure that the Brother NetBIOS Port driver is securely installed and

configured according to the Windows 95/98/Me/NT 4.0 Peer-to-Peer

(NetBIOS) chapters. You may find that during the installation of the port

driver, the screen that prompts you for a Port name is not displayed. This

happens on some Windows 95/98/Me/NT 4.0 computers. Press the ALT and

TAB keys to make it appear.

2. Make sure that the print server is configured to be in the same workgroup or

domain as the rest of your computers. It may take several minutes for the

print server to appear in the network neighborhood.

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Brother NC-2100p User Manual Page 85