Brother DCP-J132W User's Guide Page 64
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56
Machine feeds multiple pages. Do the following:
(See Loading paper and other print media on page 9.)
Make sure the paper is loaded correctly in the paper tray.
Remove all the paper from the tray and fan the stack of paper well, then put it
back in the tray.
Make sure you do not push the paper in too far.
Make sure the Jam Clear Cover is closed correctly. (See Printer jam or paper jam
on page 44.)
Make sure the Base Pad in the paper tray is not dirty. (See Advanced User’s
Guide: Cleaning the paper pick-up rollers.)
There is a paper jam. See Printer jam or paper jam on page 44. Make sure the paper guides are set to
the correct paper size.
Paper jam reoccurs. If there is a repeat paper jam, a small piece of paper may be stuck in the machine.
Make sure paper is not still jammed in the machine. (See Additional paper jam
clear operations on page 47.)
The paper jams when you use
2-sided print.
Use one of the jam prevention settings, 2-sided1 or 2-sided2.
For printing
(See Software and Network User’s Guide.)
If paper jams occur often during 2-sided printing, the paper feed rollers may be
stained with ink. Clean the paper feed rollers. (See Advanced User’s Guide:
Cleaning the paper feed rollers.)
Copying Difficulties
Difficulty Suggestions
Fit to Page does not work correctly. Make sure your source document is not skewed.
Reposition the document and try again.
Scanning Difficulties
Difficulty Suggestions
TWAIN or WIA errors appear when
starting to scan. (Windows
®
)
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
your scanning application.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is chosen as the primary source.
You can also scan documents using the ICA Scanner Driver.
(See Software and Network User’s Guide.)
Software Difficulties
Difficulty Suggestions
Cannot install software or print.
(Windows
®
)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
“Device Busy” Make sure the machine is not showing an error message on the LCD.
Paper Handling Difficulties (continued)
Difficulties Suggestions
- Basic User’s Guide 1
- Table of Contents 4
- A Routine maintenance 31 5
- B Troubleshooting 38 5
- D Specifications 71 6
- E Index 81 6
- General information 1 9
- Viewing User’s Guides 1 10
- (Macintosh) 1 11
- How to access Guides 12
- Accessing Brother 13
- Support (Windows 13
- Support (Macintosh) 13
- 100% Normal 01 14
- LCD display 1 16
- Loading paper 2 17
- IMPORTANT 18
- Loading envelopes 2 19
- Loading paper 21
- Unprintable area 2 22
- Paper settings 2 23
- Acceptable paper and 24
- Up to 100 sheets of 80 g/m 26
- BP71 (260 g/m 26
- Loading documents 3 27
- Unscannable area 3 28
- Making copies 4 29
- Paper Options 4 30
- Printing a document 5 31
- How to scan to a computer 6 32
- How to scan to a computer 33
- Chapter 6 34
- Click the Scan tab 35
- Click File 35
- Click Scan 35
- (Windows 36
- and Macintosh) 6 38
- Routine maintenance A 39
- Cleaning and checking 42
- Checking the print quality A 43
- Setting the date and 45
- Troubleshooting B 46
- Printer jam or paper jam B 52
- Troubleshooting 55
- Re-connect the power cord 59
- Printing Difficulties 60
- Print Quality Difficulties 62
- Paper Handling Difficulties 63
- Copying Difficulties 64
- Scanning Difficulties 64
- Software Difficulties 64
- Network Difficulties 65
- Machine Information B 66
- Using the Settings 67
- Menu keys C 67
- Menu table C 69
- Network menu C 70
- Settings and features tables 71
- Menu (continued) C 72
- SCAN ( ) C 75
- Entering Text C 78
- Specifications D 79
- Print media D 81
- Scanner D 83
- Printer D 84
- Interfaces D 85
- Network D 86
- Computer requirements D 87
- Consumable items D 88
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