Brother HL-5250DN Series User Manual

USER’S GUIDEBrother Laser PrinterHL-5240HL-5250DN series For visually-impaired usersYou can read this manual with Screen Reader ‘text-to-speech’ softw

1. About this Printer2Front view 1 Front cover release button2 Control panel3 Face-down output tray support flap (support flap)4 Front cover5 Paper tr

7. Troubleshooting92 Hollow print Make sure that you use paper that meets our specifications. See About paper on page 5. Choose Thick paper mode in

7. Troubleshooting93 White Spots on black text and graphics at 94 mm (3.7 in.) intervals Black Spots at 94 mm (3.7 in.) intervals If the problem is n

7. Troubleshooting94 Black toner marks across the page The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 68.

7. Troubleshooting95 Wrinkles or creases Make sure that the paper is loaded properly. See Printing on plain paper, bond paper or transparencies from

7. Troubleshooting96 Poor Fixing Open the back cover and make sure that the two blue levers on the left and right hand sides are in the down position

7. Troubleshooting97Solving print problemsProblem RecommendationThe printer prints unexpectedly or it prints garbage data. Make sure that the printer

7. Troubleshooting98Network problemsFor problems concerning using your printer on a Network, see the Network User’s Guide on the CD-ROM we have suppli

7. Troubleshooting99BR-Script 3CAUTION Not following the instructions for using the printer may cause you to be responsible for all repairs. Problem R

100APrinter specificationsEngine1From standard paper tray and optional paper tray 22If you use the high quality 1200 dpi setting (1200 × 1200 dpi) the

A. Appendix101Controller1USB is not supported under Windows® 95 or Windows NT®4.0.2Brother original Windows® utility for printer and print server mana

1. About this Printer3Back view 1 Back cover2 Duplex Tray (For HL-5250DN)3 AC power connector4 HL-5250DN: Network status LEDs (Light Emitting Diodes)5

A. Appendix102Software1Download the printer driver for Windows® XP Professional x64 Edition from http://solutions.brother.com.2Download the printer dr

A. Appendix103Media specifications1Up to 10 sheets2Legal size paper is not available in some regions outside the USA and Canada.SuppliesDimensions / W

A. Appendix104Other1We do not recommend Toner Save for printing Photo or Gray Scale images.System Requirements1USB is not supported under Windows® 95

A. Appendix105Important information for choosing your paperThis section gives information to help you choose paper to use with this printer.NoteIf you

A. Appendix106Print surfaceThe characteristics of the face side and reverse side of a sheet of paper may vary a little.Usually, the opening side of th

A. Appendix107Paper sizePaper size mm in.Letter 8.5 × 11 in.Legal 8.5 × 14 in.Executive 7.25 × 10.5 in.A4 210 × 297 mmA5 148 × 210 mmA6 105 × 148 mmEn

A. Appendix108Symbol and character setsFor the HP LaserJet, IBM Proprinter XL, and EPSON FX-850 emulation modes, you can choose the symbol and charact

A. Appendix109Symbol and character sets listOCR symbol setsWhen you choose the OCR-A or OCR-B font, the matching symbol set is always used.OCR A (0O)O

A. Appendix110Roman9 (4U) Roman Extension (0E)Russian-GOST (12R) Symbol (19M)Turkish8 (8T) Ukrainian (14R)Ventura Math (6M) Ventura Intl (13J)Ventura

A. Appendix111Quick reference for bar code control commandsThe printer can print bar codes in the HP LaserJet, EPSON FX-850, and IBM Proprinter XL emu

1. About this Printer4Positioning the printerRead the following before you use the printer. Power supplyUse the printer within the recommended power r

A. Appendix112This parameter selects the bar code mode as shown above. When n is ‘t5’ or ‘T5’ the bar code mode (EAN 8, EAN 13, or UPC A) varies accor

A. Appendix113Bar code human readable line ON or OFFThis parameter shows whether the printer prints the human readable line below the bar code. Human

A. Appendix114Bar code, expanded character, line block drawing and box drawing heightn = ‘hnnn’, ‘Hnnn’, ‘dnnn’, or ‘Dnnn’1 EAN13, EAN8, UPC-A, ISBN (

A. Appendix115 When FIM (US-Post Net) is selected with the parameter ‘t3’ or ‘T3’Characters ‘A’ to ‘D’ are valid and one digit of data can be printed

A. Appendix116 When EAN 128 set A, set B or set C is selected with the parameter ‘t132’ or ‘T132’, ‘t133’ or ‘T133’ or ‘t134’ or ‘T134’The same rules

A. Appendix117'Code 128 set BLPRINT CHR$(27);"it13r1o0x00y140bCODE128B12345?\";'Code 128 set CLPRINT CHR$(27);"it14r1o0x00y16

118BBrother NumbersIMPORTANTFor technical and operational help, you must call the country where you bought the printer. Calls must be made from within

B. Appendix (For Europe and Other Countries)119Important information: RegulationsRadio interference (220 to 240 volt model only)This printer follows E

B. Appendix (For Europe and Other Countries)120Internal laser radiationMaximum radiation power: 5 mWWave length: 770 - 810 nmLaser class: Class 3B

B. Appendix (For Europe and Other Countries)121IMPORTANT - For Your SafetyTo ensure safe operation, the supplied three-pin plug must be inserted only

52About paperType and size of paperThe printer loads paper from the installed paper tray or the multi-purpose tray.The names for the paper trays in th

B. Appendix (For Europe and Other Countries)122EC Declaration of Conformity

123CBrother NumbersIMPORTANTFor technical and operational help, you must call the country where you bought the printer. Calls must be made from within

C. Appendix (For USA and Canada)124Customer ServiceIf you have comments or suggestions, please write us at:Service center locator (USA only)For the lo

C. Appendix (For USA and Canada)125Important information: RegulationsFederal Communications Commission (FCC) Declaration of Conformity(For USA)declare

C. Appendix (For USA and Canada)126Industry Canada Compliance Statement (For Canada)This Class B digital apparatus complies with Canadian ICES-003.Cet

C. Appendix (For USA and Canada)127Laser NoticesLaser Safety (110 to 120 volt model only)This printer is certified as a Class 1 laser product under th

C. Appendix (For USA and Canada)128IMPORTANT - For Your SafetyTo ensure safe operation, the supplied three-pin plug must be inserted only into a stand

Index129DAAccessories tab ... 32Advanced tab ...

D. Index130OOPC drum ... 93Options ...

2. Printing Methods61Legal size paper is not available in some regions outside the USA and Canada.Recommended paper Before you buy a lot of paper, te

2. Printing Methods7Types of envelopesMost envelopes will be suitable for your printer. However, some envelopes may have feed and print quality proble

2. Printing Methods8Printable areaWhen using PCL (standard driver) emulation, the edges of the paper that cannot be printed on are shown in the tables

2. Printing Methods9Printing methodsPrinting on plain paper, bond paper and transparenciesPrinting on plain paper, bond paper or transparencies from T

2. Printing Methods10b Pull the paper tray completely out of the printer. c While pressing the blue paper-guide release lever, slide the paper guides

2. Printing Methods11e Put the paper tray firmly back in the printer. Make sure that it is completely inserted into the printer.f Lift up the support

iUsing this guideSymbols used in this guideWe use the following icons throughout this User’s Guide: Warnings tell you what to do to prevent possible p

2. Printing Methods12Printing on plain paper, bond paper or transparencies from the MP trayMP Tray mode is automatically turned on when paper is put i

2. Printing Methods13b Open the MP tray and lower it gently. c Pull out the MP tray support flap (1). d Lift up the support flap to prevent paper from

2. Printing Methods14e Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark (b) on both sides of the tray. f While pr

2. Printing Methods15Printing on thick paper, labels and envelopesMP Tray mode is automatically turned on when paper is put in the multi-purpose tray.

2. Printing Methods16b Open the MP tray and lower it gently. c Pull out the MP tray support flap (1). d Lift up the support flap to prevent paper from

2. Printing Methods17e Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark (b) on both sides of the tray. Note• Env

2. Printing Methods18Note• If the DL size double flap envelope is creased after printing, choose DL Long Edge in Paper Size, from the Basic tab. Put a

2. Printing Methods19Duplex PrintingThe supplied printer drivers for Windows® 95/98/Me/2000/XP and Windows NT® 4.0, Mac OS® 9.1 to 9.2 and Mac OS® X 1

2. Printing Methods20Note• If you choose the Paper Source to be Auto Select, put the printed even-numbered pages in the MP tray.• When you put paper i

2. Printing Methods21Paper orientation for manual duplex printingThe printer prints the second page first.If you print 10 pages on 5 sheets of paper,

iiSafety precautionsTo use the printer safelyWARNING There are high voltage electrodes inside the printer. Before you clean the inside of the printer,

2. Printing Methods22Automatic duplex printing (For HL-5250DN)Note• The screens in this section are from Windows® XP. The screens on your PC may vary

2. Printing Methods234 Click OK. The printer will print on both sides of the paper automatically. Booklet printing (For Windows printer driver)a Put p

243Printer driverA printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. T

3. Driver and Software25You can change the following printer settings when you print from your computer. Paper Size Multiple Page Orientation Copi

3. Driver and Software26Features in the printer driver (For Windows®)For more information, see the Help text in the printer driver.Note• The screens i

3. Driver and Software27Advanced tab Change the tab settings by clicking one of the following icons: Print Quality (1) Duplex Printing (2) Watermar

3. Driver and Software28 Toner Save ModeYou can save running costs by turning on the Toner Save Mode, which reduces the print density. Note• We do no

3. Driver and Software29Device Options You can set the following in Printer Function:(You can jump to the page for each Printer Function by choosing t

3. Driver and Software30 Job SpoolingThe printer keeps the last print job sent to it in memory.To reprint the last document, press Go and hold it dow

3. Driver and Software31 Administrator (For Windows® 95/98/Me only)Administrators have the authority to limit the number of copies, scaling setting a

iii DO NOT remove or damage the caution labels located on or around the fuser. DO NOT use a vacuum cleaner to clean up scattered toner. Doing this m

3. Driver and Software32Accessories tabNoteFrom the Start menu, select Control Panel and then Printers 1. Right-click the Brother HL-5240/5250DN serie

3. Driver and Software33Support tab  Version (1)Displays the printer driver version. Web Update (2)You can check the Brother web site for updated dr

3. Driver and Software34Features in the BR-Script (PostScript® 3™ language emulation) printer driver(For Windows®)For more information, see the Help t

3. Driver and Software35Printing PreferencesNoteIf you are using Windows NT® 4.0, Windows® 2000 or XP, you can access the Printing Preferences dialog

3. Driver and Software36Advanced options a Choose the Paper Size and Copy Count (1).b Set the Scaling and TrueType Font settings (2).c You can change

3. Driver and Software37Features in the printer driver (For Macintosh®)This printer supports Mac OS® 9.1 to 9.2 and Mac OS® X 10.2.4 or greater.NoteTh

3. Driver and Software38Print SettingsYou can change settings by choosing the setting in the Print Settings list:Basic tab  ResolutionYou can change

3. Driver and Software39Advanced tab  Print QualityYou can change the print quality as follows:• Brother PhotoThis is a photograph mode (gradation pr

3. Driver and Software40Uninstalling the printer driverYou can uninstall the printer driver that you installed with the following steps.Note• This is

3. Driver and Software41Brother Laser driver for Macintosh®For Mac OS® X 10.2.4 or greatera Disconnect the USB cable between the Macintosh and your pr

ivTrademarksThe Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, Macintosh and TrueType are registered tradem

3. Driver and Software42SoftwareSoftware for networks (For HL-5250DN only)BRAdmin Professional (For Windows®)The BRAdmin Professional is a utility fo

3. Driver and Software43About emulation modesThis printer has the following emulation modes. You can change the setting using Remote Printer Console o

3. Driver and Software44Automatic interface selectionThis printer has an automatic interface selection feature that is turned on by default. This lets

454LEDs (Light Emitting Diodes)This section refers to the four LEDs Toner, Drum, Paper and Status, and two buttons Go and Job Cancel on the control pa

4. Control Panel46LED Printer status Sleep modeThe power switch is off or the printer is in sleep mode. Pressing Go wakes up the printer from sleep mo

4. Control Panel47 Data remaining in memoryThere is remaining print data in the printer memory. If the yellow Status LED is on for a long time and not

4. Control Panel48 No paperPut paper in the tray. Then press Go. See Printing on plain paper, bond paper and transparencies on page 9 or Printing on t

4. Control Panel49Service call indicationsIf there is an error that cannot be cleared by the user, the printer will show that a service call is needed

4. Control Panel50For example, the LED indication below shows a fuser unit failure. Make a note of the indication and report the error status to your

4. Control Panel51Control panel buttonsThe control panel buttons have the following functions: Cancel printingIf you press Job Cancel while printing,

vTable of Contents1 About this PrinterWhat is in the box? ...

4. Control Panel52Print a test pageYou can use the Go button or the printer driver to print a test page.Using control panel buttona Turn off the print

4. Control Panel53Print a Printer Settings pageYou can print the current settings using the control panel button or printer driver.Using the control p

4. Control Panel54Print FontsYou can print a list of the internal fonts using the control panel button or printer driver.Using the control panel butto

4. Control Panel55Network default setting (For HL-5250DN)If you want to reset the print server back to its default settings (resetting all information

565This printer has the following optional accessories. You can increase the capabilities of the printer with these items.Lower tray unit (LT-5300)Two

5. Options57DIMMFor HL-5240The HL-5240 printer has 16 MB of standard memory and one slot for optional memory expansion. You can expand the memory up t

5. Options58Installing extra memorya Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the printer.N

5. Options59e Put the DIMM cover back on. f Reconnect the interface cable to your printer. Plug the printer back in, and then turn on the power switch

5. Options60Print server (NC-2100p) (For HL-5240)An optional network print server (NC-2100p) allows you to connect to your network through the paralle

616You will need to replace certain parts and clean the printer regularly.WARNING When you replace certain parts or clean the inside of the printer, r

vi5 OptionsLower tray unit (LT-5300) ...

6. Routine Maintenance62Toner cartridgeA new toner cartridge can print approximately 3,500 (standard cartridge) or approximately 7,000 (high yield car

6. Routine Maintenance63Replacing the toner cartridgeNote• To ensure high quality printing, we recommend that you use only genuine Brother toner cartr

6. Routine Maintenance64c Push down the blue lock lever and take the toner cartridge out of the drum unit. CAUTION DO NOT put a toner cartridge into a

6. Routine Maintenance65CAUTION Wait to unpack the toner cartridge until immediately before you put it in the printer. If toner cartridges are left un

6. Routine Maintenance66e Pull off the protective cover. f Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If

6. Routine Maintenance67h Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.

6. Routine Maintenance68Drum unitA new drum unit can print approximately 25,000 A4 or Letter size single-sided pages at 5% coverage.Note• There are ma

6. Routine Maintenance69When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps:a Make sur

6. Routine Maintenance70CAUTION We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case y

6. Routine Maintenance71e Unpack the new drum unit.CAUTION Wait to unpack a drum unit until immediately before you put it in the printer. Exposure to

viiQuick reference for bar code control commands...111Print bar codes

6. Routine Maintenance72Replacing periodic maintenance partsYou need to replace the periodic maintenance parts regularly to maintain print quality. Yo

6. Routine Maintenance73CleaningClean the outside and inside of the printer regularly with a dry, lint-free cloth. When you replace the toner cartridg

6. Routine Maintenance74c Wipe the outside of the printer with a dry, lint-free cloth to remove dust. d Remove anything that is stuck inside the paper

6. Routine Maintenance75b Press the front cover release button and then open the front cover. c Take out the drum unit and toner cartridge assembly. H

6. Routine Maintenance76 To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration. d Wipe the

6. Routine Maintenance77Cleaning the corona wireIf you have print quality problems, clean the corona wire as follows:a Press the front cover release b

6. Routine Maintenance78c Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right sever

797You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tip

7. Troubleshooting80Error messages in the Status MonitorThe Status Monitor will report problems with the printer. Take the proper action by referring

7. Troubleshooting81Dust On Drum  See Cleaning the corona wire on page 77.Memory Full  Press Go to print the remaining data in the printer memory. C

11What is in the box?When you unpack the printer, make sure that you have all of the following parts.Interface cableAn interface cable is not a standa

7. Troubleshooting82Error message printoutThe printer can also report problems by printing an error message. Use the table below to identify and clear

7. Troubleshooting83Paper handlingFirst, make sure that you are using paper that meets Brother recommended paper specifications. See About paper on pa

7. Troubleshooting84Paper jams and how to clear themIf a paper jam occurs, the printer will flash the Paper LED as shown below. HOT SURFACE After you

7. Troubleshooting85a Press the cover release button and then open the front cover. b Slowly take out the drum unit and toner cartridge assembly. The

7. Troubleshooting86c Pull the paper tray completely out of the printer. d Close the front cover.e Pull the jammed paper up and out of the printer. f

7. Troubleshooting87g Open the back cover. h Pull the tabs at the left and right hand sides toward you to open the fuser cover (1). i Using both hand

7. Troubleshooting88HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer t

7. Troubleshooting89m Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside t

7. Troubleshooting90o Put the drum unit and toner cartridge assembly back in the printer. p Put the paper tray firmly back in the printer.q Close the

7. Troubleshooting91Improving the print qualityIf you have a print quality problem, print a test page first (see Print a test page on page 52). If the