Brother DCP-395CN User's Guide Page 1

USER’S GUIDEDCP-395CN Version 0USA/CANDownloaded from ManualsPrinter.com Manuals

viiiSection II Copy4 Making copies 28How to copy ...

88b Press down the ink release lever and take out the ink cartridge for the color shown on the LCD. c Open the new ink cartridge bag for the color sh

Troubleshooting and Routine Maintenance89Bf Gently push in the ink cartridge until it clicks, and then close the ink cartridge cover. g The machine wi

90Cleaning the outside of the machine BIMPORTANT• Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the ou

Troubleshooting and Routine Maintenance91BCleaning the scanner glass Ba Lift the document cover (1). Clean the scanner glass (2) and the white plastic

92Cleaning the paper pick-up rollers Ba Pull the paper tray completely out of the machine.b Unplug the machine from the AC power outlet and open the J

Troubleshooting and Routine Maintenance93BChecking the print quality BIf faded or streaked colors and text appear on your output, some of the nozzles

94Checking the print alignment BYou may need to adjust the print alignment after transporting the machine or if your printed text becomes blurred or i

Troubleshooting and Routine Maintenance95BMachine Information BChecking the serial number BYou can see the machine’s serial number on the LCD.a Press

96Packing and shipping the machineBWhen you transport the machine, use the packing materials that came with your machine. If you do not pack the machi

Troubleshooting and Routine Maintenance97Bd Lift the machine from the front and hook the tab of the green protective part into the keyed opening (1) o

ixPhotoCapture Center® print settings ... 49Print Quality ...

98COn-screen programmingCYour machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming

Menu and Features99CMenu table CThe menu table will help you understand the menu selections and options that are found in the machine's programs.

100Network menuLevel 1 Level 2 Level 3 Options Descriptions PageNetwork TCP/IP BOOT Method Auto *StaticRARPBOOTPDHCPChooses the BOOT method that best

Menu and Features101CMenu ( ) (continued)Network(Continued)MAC Address — — You can see your machine’s Mac address from the control panel.See Network U

102Copy (Default screen)Level1 Level2 Level3 Options Descriptions PageQuality ——FastNormal*BestChoose the Copy resolution for your type of document.29

Menu and Features103CInk Save Mode ——OnOff*You can save some ink. 32Page Layout — Off(1 in 1)*2in1(P)2in1(L)4in1(P)4in1(L)Poster(3 x 3)— You can make

104Watermark Copy SettingsOption1 Option2 Option3 Option4 Descriptions PageTemplate — Text CONFIDENTIAL*DRAFTCOPYUses a template to place text into yo

Menu and Features105CMedia (Select image from media)Position ABCDE*FGHIPatternPlaces a logo or text into your document as a Watermark using an image f

106Photo Capture ( )Level 1 Level 2 Level 3 Options Descriptions PageView Photo(s) — — See the print settings in the following table.You can preview y

Menu and Features107CPrint Settings menuOption1 Option2 Option3 Option4 Descriptions PagePrint Quality(Does not appear for DPOF printing.)NormalPhoto*

xB Troubleshooting and Routine Maintenance 75Troubleshooting ...

108Scan ( )Cropping On*Off— — Crops the image around the margin to fit the paper size or print size. Turn this feature off if you want to print whole

Menu and Features109CInk ()Scan to Media(When a memory card or USB Flash memory drive is inserted.)Quality —Color 150 dpi*Color 300 dpiColor 600 dpiB/

110DGeneral D1Measured diagonallySpecifications DPrinter Type InkjetPrint Method Black:Color:Piezo with 94 × 1 nozzlePiezo with 94 × 3 nozzlesMemory C

Specifications111D1This depends on printing conditions.Dimensions Weight 15.7 lb (7.1 kg)Noise Operating:50 dB or less1Temperature Operating:Best Prin

112Print media D1For glossy photo paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit

Specifications113DCopy DColor/Black Yes/YesDocument Size Scanner Glass Width: Max. 8.5 in. (215.9 mm)Scanner Glass Length: Max. 11.7 in. (297 mm)Copy

114PhotoCapture Center®D1Memory cards, adapters and USB Flash memory drive are not included.216 MB to 2 GB34 GB to 16 GBCompatible Media1CompactFlash®

Specifications115D4xD-Picture Card™ Conventional Card from 16 MB to 512 MBxD-Picture Card™ Type M from 256 MB to 2 GBxD-Picture Card™ Type M+ 1

116PictBridge DCompatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbri

Specifications117DScanner D1For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com.2Windows® XP in thi

Section IGeneral IGeneral Information 2Loading paper and documents 9General setup 23Downloaded from ManualsPrinter.com Manuals

118Printer D1Print only via network.2For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com.3When the

Specifications119DInterfaces D1Your machine has a USB 2.0 Hi-speed interface. The machine can also be connected to a computer that has a USB 1.1 inter

120Computer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSComputer Platform & Operating System VersionSupported PC Software Func

Specifications121DConsumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print he

122Network (LAN) D1See the Computer Requirements chart on page 120.2If you require more advanced printer management, use the latest Brother BRAdmin Pr

123EThis is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchas

Index124FAAccessories and supplies ... iiApple MacintoshSee Software User's Guide on the CD-ROM.BBrotheraccessories and s

125FIInk cartridgeschecking ink volume ...94ink dot Counter ...87replacing ...

126Print settingsBrightness ...51Contrast ...51Paper type & size

EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)NOTICEThis product meets the applicable Industry Canada technical specifications.Downloaded from Manuals

21Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and c

Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)

General Information31If you have not installed the software, you can find the documentation by following the instructions below:a Turn on your PC. Ins

Chapter 14Viewing Documentation (Macintosh)1a Turn on your Macintosh. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appe

General Information51Accessing Brother Support (Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center)

Chapter 16Control panel overview 1 1 LCD (liquid crystal display)Displays messages on the screen to help you set up and use your machine.Also, you can

General Information717InkLets you clean the print head, check the print quality, and check the available ink volume.8 Mode keys: ScanLets you access

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: DCP-395CNSerial Number:1

Chapter 18Basic Operations 1The following steps show how to change a setting in the machine. In this example the Paper Type setting is changed from Pl

922Loading paper and other print media2NoteTo print on Photo (4" × 6") or Photo L (3.5" × 5") paper, you must use the photo bypass

Chapter 210NoteWhen you use Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray. d F

Loading paper and documents112g Close the output paper tray cover. h Slowly push the paper tray completely into the machine. i While holding the paper

Chapter 212How to load envelopes and postcards2a Before loading, press the corners and sides of envelopes or postcards to make them as flat as possibl

Loading paper and documents132If you have problems printing on envelopes with the flap on the short edge, try the following suggestions:2a Open the en

Chapter 214b Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. c Put the photo paper into the photo bypass t

Loading paper and documents152IMPORTANTIf you do not return the photo bypass tray to the Normal printing position after printing photos, you will get

Chapter 216Printable area 2The printable area depends on the settings in the application you are using. The figures below show the unprintable areas o

Loading paper and documents172Acceptable paper and other print media2The print quality can be affected by the type of paper you use in the machine.To

iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi

Chapter 218Handling and using print media 2 Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, di

Loading paper and documents192Choosing the right print media 2Paper type and size for each operation 2Paper Type Paper Size UsageCopy Photo CapturePri

Chapter 220Paper weight, thickness and capacity 21Up to 100 sheets of plain paper 20 lb (80 g/m2).2For Photo 4"×6" paper and Photo L 3.5&quo

Loading paper and documents212Loading documents 2Using the scanner glass 2You can use the scanner glass to copy or scan pages of a book or one page at

Chapter 222Scannable area 2The scannable area depends on the settings in the application you are using. The figures below show unscannable areas. Usag

2333Paper settings 3Paper Type 3To get the best print quality, set the machine for the type of paper you are using.a Press Menu.b Press a or b to choo

Chapter 324Sleep Mode 3You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart

General setup253Setting the backlight brightness 3You can adjust the brightness of the LCD backlight. If you are having difficulty reading the LCD, tr

Chapter 326Downloaded from ManualsPrinter.com Manuals

Section IICopy IIMaking copies 28Downloaded from ManualsPrinter.com Manuals

iiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If y

284How to copy 4Making a single copy 4a Load your document.(See Loading documents on page 21.)b Press Black Start or Color Start.Making multiple copie

Making copies294You can change the copy settings temporarily for the next copy. These settings are temporary, and the machine returns to its default s

Chapter 430Enlarging or reducing the image copied 4You can choose an enlargement or reduction ratio.If you choose Fit to Page, your machine will adjus

Making copies314NoteWatermark Copy, Book Copy, Ink Save Mode and Enlarge/Reduce are not available with Page Layout. a Load your document.b Enter the n

Chapter 432Adjusting Brightness and Contrast 4Brightness 4You can adjust the copy brightness to make copies darker or lighter.a Load your document.b

Making copies334Paper options 4Paper Type 4If you are copying on special paper, set the machine for the type of paper you are using to get the best pr

Chapter 434Watermark Copy 4You can place a logo or text into your document as a Watermark. You can select one of the template watermarks (CONFIDENTIAL

Making copies354Using a scanned paper document as your watermark4a Enter the number of copies you want.b Press a or b to choose Watermark Copy.Press O

Chapter 436Downloaded from ManualsPrinter.com Manuals

Section IIIDirect Printing IIIPhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive38Printing photos from a camera 57Down

iiiNotice - Disclaimer of Warranties (USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROT

385PhotoCapture Center® Operations5Printing from a memory card or USB Flash memory drive without a PC 5Even if your machine is not connected to your c

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive395 Adapters are not included with the machine. Contact a third par

Chapter 540Getting started 5Firmly put a memory card or USB Flash memory drive into the proper slot. 1 USB Flash memory drive2 CompactFlash®3 SD, SDHC

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive415Entering PhotoCapture mode 5After you insert the memory card or U

Chapter 542Print Index (Thumbnails) 5The PhotoCapture Center® assigns numbers for images (such as No.1, No.2, No.3, and so on). The PhotoCapture Cente

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive435e Repeat step d until you have entered all the image numbers that

Chapter 544Enhance Skin-Tone 5Enhance Skin-Tone is best used for adjusting portrait photographs. It detects human skin color in your photos and adjust

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive455Remove Red-Eye 5The machine detects eyes in your photos and will

Chapter 546Sepia 5You can convert the color of your photo to sepia.a Make sure you have put the memory card or USB Flash memory drive in the proper sl

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive475Print All Photos 5You can print all the photos on your memory car

ivBrother® One-Year Limited Warranty and Replacement Service (USA Only)Who is covered: This limited warranty (“warranty”) is givenonly to the orig

Chapter 548Trimming 5You can trim your photo and print a part of the image. NoteIf your photo is very small or has irregular proportions you may not b

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive495PhotoCapture Center® print settings 5You can change the print set

Chapter 550Print Quality 5a Press a or b to choose Print Quality.b Press d or c to choose Normal or Photo.Press OK.c If you do not want to change addi

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive515Adjusting Brightness, Contrast and Color 5Brightness 5a Press a o

Chapter 552Cropping 5If your photo is too long or wide to fit the available space on your chosen layout, part of the image will automatically be cropp

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive535Setting your changes as the new default 5You can save the print s

Chapter 554How to scan to a memory card or USB Flash memory drive 5You can scan black & white and color documents into a memory card or USB Flash

PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive555Auto Crop 5You can scan multiple documents placed on the scanner

Chapter 556How to set new default 5You can set your own default settings.a Press (Scan).b Press a or b to choose Scan to Media.Press OK.c Press a or b

5766Printing photos directly from a PictBridge camera6 Your Brother machine supports the PictBridge standard, allowing you to connect to and print pho

vBrother® One-Year Limited Warranty and Replacement Service (USA Only)discretion. Brother reserves the right to supplya refurbished or remanufactured

Chapter 658Printing Images 6NoteRemove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. a Make sure tha

Printing photos from a camera596Printing photos directly from a digital camera (without PictBridge)6If your camera is using the USB Mass Storage stand

Chapter 660Understanding the Error Messages6Once you are familiar with the types of errors that can occur while you are printing from a camera, you ca

Section IVSoftware IVSoftware and Network features 62Downloaded from ManualsPrinter.com Manuals

627The CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing a

Section VAppendixes VSafety and Legal 64Troubleshooting and Routine Maintenance 75Menu and Features 98Specifications 110Glossary 123Downloaded from Ma

64AChoosing a location APut your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standa

Safety and Legal65ATo use the machine safely APlease keep these instructions for later reference and read them before attempting any maintenance.WARNI

66 DO NOT use flammable substances, any type of spray or an organic solvent/liquid that contains alcohol or ammonia to clean the inside or outside of

Safety and Legal67ACAUTION DO NOT put your hands on the edge of the machine under the scanner cover. Doing this may cause injury. DO NOT put your han

viBROTHER MULTIFUNCTION CENTER / FAX MACHINELIMITED WARRANTY(Canada only)Pursuant to the limited warranty of 1 year from the date of purchase for labo

68 DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing

Safety and Legal69AImportant safety instructions A1 Read all of these instructions.2 Save them for later reference.3 Follow all warnings and instructi

7013 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).14 To reduce the risk of fire,

Safety and Legal71AWARNING For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, mo

72International ENERGY STAR® Qualification Statement AThe purpose of the International ENERGY STAR® Program is to promote the development and populari

Safety and Legal73ALegal limitations for copying AColor reproductions of certain documents are illegal and may result in either criminal or civil liab

74Trademarks AThe Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Brother Industries, Ltd.Multi

75BBTroubleshooting BIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country

76Poor print quality Check the print quality. (See Checking the print quality on page 93.) Make sure that the Media Type setting in the printer driver

Troubleshooting and Routine Maintenance77BThe machine prints dense lines on the page.Check Reverse Order in the Basic tab of the printer driver.The pr

viiTable of ContentsSection I General1 General Information 2Using the documentation...

78Scanning DifficultiesDifficulty SuggestionsTWAIN/WIA errors appear when starting to scan.Make sure the Brother TWAIN/WIA driver is chosen as the pri

Troubleshooting and Routine Maintenance79BNetwork DifficultiesDifficulty SuggestionsCannot print over the network. Make sure that your machine is powe

80Error and Maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this hap

Troubleshooting and Routine Maintenance81BCannot Detect You installed a new ink cartridge too quickly and the machine did not detect it.Take out the n

82No Cartridge An ink cartridge is not installed properly.Take out the ink cartridge and re-install it slowly until it clicks. (See Replacing the ink

Troubleshooting and Routine Maintenance83BUnable to Clean XXUnable to Init. XXUnable to Print XXUnable to Scan XX(If the LCD shows error number 46, se

84Unusable DeviceDisconnect device from front connector & turn machine off & then onA broken device has been connected to the USB direct inter

Troubleshooting and Routine Maintenance85BError animation BError animations automatically display step-by-step instructions when paper gets jammed. Yo

86d Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. e Close the Jam Clear Cover. Make sure the cov

Troubleshooting and Routine Maintenance87Bg Lift the scanner cover to release the lock ( ). Gently push the scanner cover support down ( ) and close t