Brother NV780D User's Guide

USER’S GUIDEMFC-240C

viiiTable of ContentsSection I General1 General InformationUsing the documentation ...

Troubleshooting and Routine Maintenance85Transmission Verification Report says ‘Result:NG’ or ‘Result:ERROR’.There is probably temporary noise or stat

86Poor copy results when using the ADF.Try using the scanner glass. (See Using the scanner glass on page 9.)Scanning DifficultiesDifficulty Suggestion

Troubleshooting and Routine Maintenance87Error messages BAs with any sophisticated office product, errors may occur. If this happens, your machine ide

88High TemperatureThe print head is too warm. Allow the machine to cool down.Init. Unable XXThe machine has a mechanical problem.—OR—A foreign objects

Troubleshooting and Routine Maintenance89No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray.Do one of the foll

90Transferring your faxes or Fax Journal report BIf the LCD shows: Change Unable XX, Clean Unable XX, Init. Unable XX, Print Unable XX or Scan Unable

Troubleshooting and Routine Maintenance91Document is jammed inside the ADF unit Ba Take out any paper from the ADF that is not jammed.b Lift the docum

92e Put the Jam Clear Cover back on.Make sure the cover is set properly. f Lift the scanner cover (1) from the front of the machine until it locks sec

Troubleshooting and Routine Maintenance93Dial Tone BSetting the dial tone to Detection will shorten the dial detect pause.a Press Menu, 0, 5.b Press

94 c Open the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge.d Remove the protective yellow cap (1). Improp

ix4 Security featuresTX Lock ...21Setting

Troubleshooting and Routine Maintenance95NoteIf the LCD shows Install after you install the ink cartridges, check that the ink cartridges are installe

96Clean the outside of the machine as follows:Ba Pull the paper tray (1) completely out of the machine. b Wipe the outside of the machine with a soft

Troubleshooting and Routine Maintenance97Cleaning the machine printer platen BWARNING Unplug the machine from the AC power outlet before cleaning the

98Cleaning the print head BTo ensure the good print quality, the machine will regularly clean the print head. You can start the cleaning process manua

Troubleshooting and Routine Maintenance99h The LCD asks you if you want to start cleaning. Start Cleaning? 1.Yes 2.NoPress 1 (Yes).The machine starts

100g For 1200 dpi, press the number of the test print that most closely matches the number 0 sample (1-8). 1200dpi Adjust Select Best #5h Press Stop/E

Troubleshooting and Routine Maintenance101CAUTION If you are not able to find the yellow protective parts, DO NOT remove the ink cartridges before shi

102 j Close the carton and tape it shut.

103COn-screen programmingCYour machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming hel

104To access the menu mode:a Press Menu.b Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu.  Press 0

x7 Telephone Services and External devicesVoice Operations ...

Menu and Features105Menu Table CThe menu table will help you understand the menu selections and options that are found in the machine's programs.

1061.General Setup(Continued)4.Volume 1.Ring OffLowMed*HighAdjusts the ring volume. 192.Beeper OffLow*MedHighAdjusts the volume level of the beeper.19

Menu and Features1072.Fax(Continued)2.Setup Send(In Fax mode only)1.Contrast Auto*LightDarkChanges the lightness or darkness of faxes you send.262.Fax

1082.Fax(Continued)0.Miscellaneous1.TX Lock — Stops unauthorized users from changing the machine’s current settings.212.Compatibility Normal*BasicAdju

Menu and Features1093.Copy(Continued)4.Color Adjust1.Red R:- nnnno +R:- nnnon +R:- nnonn +*R:- nonnn +R:- onnnn +Adjusts the amount of Red in cop

1104.PhotoCapture(Continued)4.Print Size — 4"× 3"5"× 3.5"6"× 4"*7"× 5"8"× 6"Choose the print size. (

Menu and Features1110.Initial Setup1.Receive Mode— Fax Only*Fax/TelExternal TADManualChoose the receive mode that best suits your needs.302.Date/Time

112Entering Text CWhen you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most number keys

113DGeneral DSpecifications DMemory Capacity 16 MB ADF (automatic document feeder)Up to 10 pagesTemperature: 68° F - 86° F (20° C - 30° C)Humidity: 50

1141This depends on printing conditions.Dimensions Weight 17.4 lb (7.9 kg)Noise Operating:50 dB or less 1Temperature Operating:Best Print Quality:50°

xiSection III Copy10 Making copies How to copy...

Specifications115Print media D1Use only transparencies recommended for inkjet printing.2For glossy paper or transparencies, we recommend removing prin

116Fax DCompatibility ITU-T Group 3Coding System MH/MR/MMR/JPEGModem Speed Automatic Fallback14400 bps Document Size ADF Width: 5.8 in. to 8.5 in. (1

Specifications1171‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and

118Copy D1Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document.Color/Black Yes/YesDocument S

Specifications119PhotoCapture Center®D1xD-Picture Card™ Conventional Card from 16MB to 512MBxD-Picture Card™ Type M from 256MB to 1GBxD-Picture Card™

120Scanner D1Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows® XP (resolution up to 19200 × 19200 dpi can be selected by using t

Specifications121Printer D1Output image quality varies based on many factors including, but not limited to input image resolution and quality and prin

122Interfaces D1Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfe

Specifications123Computer requirements DMinimum System Requirements and Supported PC Software FunctionsComputer Platform & Operating System Versio

124Consumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.Ser

xiiSection V Software13 Software featuresSection VI AppendixesA Safety and LegalChoosing a location ...

125EThis is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchas

126ECM (Error Correction Mode)Detects errors during fax transmission and resends the pages of the fax that had an error.Extension phoneA telephone usi

Glossary127Photo resolutionA resolution setting that uses varying shades of gray for the best representation of photographs.PhotoCapture Center®Allows

Index128FAAccessories and supplies ... iiiADF (automatic document feeder) ... 8, 24ADF cover ...

Index129No Paper Fed ...89Not Registered ...43Out of Memory ...

130Mode, enteringCopy ...50Fax ...24PhotoCaptu

Index131Remote SetupSee Software User's Guide on the CD-ROM. ...Reports ...

EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)NOTICEThis product meets the applicable Industry Canada technical specifications.NOTICEThe Ringer Equiva

Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)

xiiiC Menu and FeaturesOn-screen programming...103Menu table...

Section IGeneral IGeneral Information 2Loading documents and paper 8General setup 18Security features 21

21Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and

General Information31Accessing the Software User’s Guide 1This User’s Guide does not contain all the information about the machine such as how to use

Chapter 14How to find Scanning instructions 1There are several ways you can scan documents. You can find the instructions as follows:Software User’s G

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-240CSerial Number: 1

General Information51Accessing Brother Support(For Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Cent

Chapter 16Control panel overview 1 1On/OffYou can turn the machine on or off.2 Fax keys Redial/PauseRedials the last number called. It also inserts a

General Information71 6 Copy OptionsLets you temporarily change the copy settings when in copy mode.7 Fax ResolutionLets you temporarily change the re

82Loading documents 2You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.Using the ADF 2The

Loading documents and paper92CAUTION DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam. Using the scanner glass 2You

Chapter 210Scanning areaThe scanning area depends on the settings in the application you are using. The figures below show the areas you cannot scan o

Loading documents and paper112Recommended media 2To get the best print quality, we suggest using Brother paper. (See table below.)We recommend using ‘

Chapter 212Choosing the right media 2Paper type and size for each operation2Paper Type Paper Size UsageFax Copy Photo CapturePrinterCut Sheet Letter

Loading documents and paper132Paper weight, thickness and capacity 21Up to 50 sheets for Legal size paper 20 lb (80 g/m2).Up to 100 sheets of 20 lb (8

Chapter 214Loading paper, envelopes and other media2Loading paper and other media 2a Pull the paper tray completely out of the machine.If the paper su

iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi

Loading documents and paper152e Gently adjust the paper side guides with both hands and the paper length guide to the paper.Make sure the paper side g

Chapter 216How to load envelopes and post cards 2a Before loading, press the corners and sides of the envelopes or post cards to make them as flat as

Loading documents and paper172Printable Area 2The printable area depends on the settings in the application you are using. The figures below show the

183On/Off key 3When the machine is idle, you can turn it on and off by pressing the On/Off key. NoteIf you have connected an external telephone or TAD

General setup193Paper settings 3Paper Type 3To get the best print quality, set the machine for the type of paper you are using.a Press Menu, 1, 2.b Pr

Chapter 320Speaker Volume 3You can select a range of speaker volume levels, from High to Off.a Press Menu, 1, 4, 3.b Press a or b to choose Low, Med,

2144TX Lock 4TX Lock lets you prevent unauthorized access to the machine.While TX Lock is On, the following operations are available: Receiving faxes

Chapter 422Turning the TX Lock on/offTurning TX Lock on 4a Press Menu, 2, 0, 1.b Press a or b to choose Set TX Lock.Press OK.c Enter the registered 4-

Section IIFax IISending a fax 24Receiving a Fax 30Telephone Services and External devices 34Dialing and storing numbers 43Printing Reports 47

245Entering Fax mode 5To enter fax mode, press (Fax), and the key will glow green.The LCD will show the new job number and the memory available.The n

iiFor Customer Service Service Center Locator (USA only)For the location of a Brother authorized service center, call 1-800-284-4357.Service Center Lo

Sending a fax255Faxing A4 size documents from the scanner glass 5When documents are A4 size, you need to set Scan Size to A4. If you do not, the botto

Chapter 526Canceling a Broadcast in progress 5a Press Menu, 2, 5.The LCD will show the fax number being dialed.b Press OK.The LCD will show: XXXXXXXX

Sending a fax275NoteEven if you choose Light or Dark, the machine will send the fax using the Auto setting in any of the following conditions:• When y

Chapter 528Dual access(Black & White only) 5You can dial a number and start scanning the fax into memory—even when the machine is sending from mem

Sending a fax295Checking and canceling waiting jobs 5You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there a

306Receive modes 6You must choose a receive mode depending on the external devices and telephone subscriber services you have on your line.Choosing th

Receiving a Fax316Using receive modes 6Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before us

Chapter 632F/T Ring Time(Fax/Tel mode only) 6If you set the Receive Mode to Fax/Tel, you need to decide how long the machine will signal you with its

Receiving a Fax336Additional receiving operations 6Printing a reduced incoming fax 6If you choose On, the machine automatically reduces each page of a

347Voice Operations 7Tone or pulse(For Canada only) 7If you are using an external phone and have a pulse dialing service, but need to send tone signal

iiiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If

Telephone Services and External devices357Telephone services 7Your machine supports the Caller ID and Distinctive Ring subscriber telephone services t

Chapter 736Before you choose the ring pattern to register 7You can only register one Distinctive Ring pattern with the machine. Some ring patterns can

Telephone Services and External devices377Caller ID 7The Caller ID feature lets you use the Caller ID subscriber service offered by many local telepho

Chapter 738Connecting an external TAD (telephone answering device)7You may choose to connect an external answering device. However, when you have an e

Telephone Services and External devices397c Set your external TAD to four rings or less. (The machine's Ring Delay setting does not apply.)d Reco

Chapter 740The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two se

Telephone Services and External devices417Multi-line connections (PBX) 7We suggest you ask the company who installed your PBX to connect your machine.

Chapter 742If you answer a call and no one is on the line: 7You should assume that you're receiving a manual fax.Press l 51 and wait for the chir

4388How to Dial 8Manual dialing 8Press all of the digits of the fax number. Speed-Dialing 8a Press Search/Speed Dial, the # (pound) key, and then the

Chapter 844Fax Redial 8If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try ag

ivNotice - Disclaimer of Warranties(USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHE

Dialing and storing numbers458Changing Speed-Dial numbers 8If you try to store a Speed-Dial number where a number has already been stored, the LCD wil

Chapter 846Dialing access codes and credit card numbers 8You can combine more than one Quick-Dial number when you dial. This feature may be useful if

4799Fax reports 9You need to set up the Transmission Verification Report and Journal Period using the Menu key.Transmission Verification Report 9You c

Chapter 948Reports 9The following reports are available: 1.TransmissionPrints a Transmission Verification Report for your last transmission.2.Help Lis

Section IIICopy IIIMaking copies 50

5010How to copy 10Entering Copy mode 10Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes th

Making copies5110Copy options 10When you want to quickly change the copy settings temporarily for the next copy, use the Copy Options key. The machine

Chapter 1052Changing copy quality 10You can select from a range of quality settings. The default setting is Normal.To temporarily change the quality s

Making copies5310e Choose one of the options below: Use a or b to choose the enlargement or reduction ratio you want. Press OK. Use a or b to choose

Chapter 1054Place your document face down in the direction shown below: 2 in 1 (P)  2 in 1 (L)  4 in 1 (P)  4 in 1 (L)  Poster (3x3)You can make

vBrother® One Year Limited Warranty and Replacement Service (USA only)Who is covered: This limited warranty (“warranty”) is givenonly to the origin

Making copies5510Adjusting Brightness, Contrast and Color 10Brightness 10To temporarily change the brightness setting, follow the instruction below:a

Chapter 1056Paper options 10Paper type 10If you are copying on special paper, be sure to choose the type of paper you are using so you will get the be

Section IVWalk-up Photo Printing IVPhotoCapture Center®58PictBridge 65

5811PhotoCapture Center® Operations11Printing from a media card without a PC 11Even if your machine is not connected to your computer, you can print p

PhotoCapture Center®59111 CompactFlash®2 SecureDigital™, MultiMediaCard™3Memory Stick®, Memory Stick Pro™4 xD-Picture Card™The PhotoCapture key will l

Chapter 1160How to print from a media card 11Before printing a photo you must first print a thumbnail index to choose the number of the photo you want

PhotoCapture Center®6111Printing Images 11Before you can print an individual image, you have to know the image number.a Make sure you have put the med

Chapter 1162DPOF printing 11DPOF stands for Digital Print Order Format.Major digital camera manufacturers (Canon Inc., Eastman Kodak Company Fuji Phot

PhotoCapture Center®6311PhotoCapture Center® print settings 11These settings will remain until you change them again.Print quality 11a Press Menu, 4,

Chapter 1164Cropping 11If your photo is too long or wide to fit the available space on your chosen layout, part of the image will be automatically cro

viBrother® One Year Limited Warranty and Replacement Service (USA only)discretion. Brother reserves the right to supplya refurbished or remanufactured

651212 Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digi

Chapter 1266Printing Images 12a Make sure that your camera is turned off. Connect your camera to the PictBridge port (1) on the machine using the USB

PictBridge6712Understanding the Error Messages 12Once you are familiar with the types of errors that can occur while you are using the PictBridge, you

Chapter 1268

Section VSoftware VSoftware features 70

7013The CD-ROM includes the Software User’s Guide for features available when connected to a computer (for example, printing and scanning). The guide

Section VIAppendixes VISafety and Legal 72Troubleshooting and Routine Maintenance 82Menu and Features 103Specifications 113Glossary 125

72AChoosing a location APut your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a teleph

Safety and Legal73To use the machine safely APlease keep these instructions for later reference and read them before attempting any maintenance.WARNIN

74 DO NOT touch the paper feed roller. Doing this may cause injury. DO NOT touch the area shaded in the illustration. Doing this may cause injury.

viiBROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)Pursuant to this limited warranty of 1 year from the date of purchase

Safety and Legal75 WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated

76Important safety instructions A1 Read all of these instructions.2 Save them for later reference.3 Follow all warnings and instructions marked on the

Safety and Legal77 If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are fo

78If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service ma

Safety and Legal79Federal Communications Commission (FCC) Declaration of Conformity (USA only) Adeclares, that the productsProduct Name: MFC-240Ccompl

80Legal limitations for copying AColor reproductions of certain documents are illegal and may result in either criminal or civil liability. This memor

Safety and Legal81Trademarks AThe Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Brother Indus

82BTroubleshooting BIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Troubleshooting and Routine Maintenance83White horizontal lines appear in text or graphics.Clean the print head. (See Cleaning the print head on page

84Printing Received FaxesDifficulty SuggestionsCondensed print and white streaks across the page or the top and bottom of sentences are cut off.You pr