Brother HL-5270DN User Manual download pdf (Page 50)

Troubleshooting

8 - 2

Check to see if there is any LED activity. Brother print servers have two LEDs on the back panel of the

machine. The upper green LED shows Link/Activity (Received/Transmit) status. The lower orange LED

shows Speed status.

• No light: If the upper LED is off, then the print server is not connected to the network.

• The upper LED is green: The Link/Activity LED will be green if the print server is connected to a

Ethernet network.

• The lower LED is orange: The Speed LED will be orange if the print server is connected to a

100BASE-TX Fast Ethernet network.

• The lower LED is off: The Speed LED will be off if the print server is connected to a 10BASE-T

Ethernet network.

Print the Printer Settings Page and check if the settings such as IP address settings are correct for your

network. The problem may be the result of mismatched or duplicate IP address. Verify that the IP

address is correctly loaded into the print server. And make sure that no other nodes on the network have

this IP address. For information on how to print the Printer Settings Page, see Printing the Printer

Settings Page on page 7-6.

Verify that the print server is on your network as follows:

For Windows

Try pinging the print server from the host operating system command prompt with the command:

ping ipaddress

Where ipaddress is the print server IP address (note that in some instances it can take up to two

minutes for the print server to load its IP address after setting the IP address).

For Macintosh

For Mac OS

9.1 to 9.2

(1) From the Apple menu, open the Chooser.

(2) Click the Brother Laser (IP) icon, and make sure that your print server name appears in the right

frame. If it is visible, then the connection is good. Otherwise, go to Step 5.

For Mac OS

X 10.2.4 or greater

(1) From the Go menu, select Applications.

(2) Open the Utilities folder.

(3) Double click the Printer Setup Utility icon.

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Brother HL-5270DN User Manual Page 50