Brother MFC 9970CDW User Manual

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Summary of Contents

Page 1 - BASIC USER’S GUIDE

BASIC USER’S GUIDEMFC-9970CDW Version 0SAF/GLF

Page 2

Chapter 12Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide1This Basic User's Guide does not contain all the in

Page 3

92Cleaning and Checking the machine AClean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner car

Page 4 - Table of Contents

Routine maintenance93Ae Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust. f Re-load the paper and put

Page 5 - 8 Making copies 51

94d In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water. NoteIn ad

Page 6

Routine maintenance95Ac Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of

Page 7 - E Index 206

96IMPORTANT• We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth u

Page 8

Routine maintenance97Ag Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit int

Page 9 - General information 1

98Cleaning the corona wires AIf you have print quality problems, clean the four corona wires as follows:a Press the front cover release button and the

Page 10 - User’s Guide

Routine maintenance99Ac Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. Then pull it out of the drum unit

Page 11 - General information

100e Clean the corona wires inside the drum unit by gently sliding the green tabs from left to right and right to left several times. NoteBe sure to r

Page 12 - Support (Macintosh) 1

Routine maintenance101Ah Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit, then slightly pull it toward you unt

Page 13

General information31Note• (Windows® users only) Your web browser may display a yellow bar at the top of the page that contains a security warning abo

Page 14 - Control panel overview 1

102Cleaning the drum unit AIf your printout has coloured dots at 94 mm intervals, follow the steps below to solve the problem.a Make sure that the mac

Page 15 - 01.01.2011 15:15

Routine maintenance103Ai Hold the green handle of the drum unit. Pull the drum unit out until it stops. j Turn the green lock lever (1) at the left of

Page 16 - LCD Touchscreen 1

104IMPORTANT• We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth

Page 17

Routine maintenance105Al Turn the drum unit over by holding the green handles. Make sure that the drum unit gears (1) are on the left hand side. m Not

Page 18 - Volume settings 1

106o Turn the drum unit gear toward you by hand while looking at the surface of the suspected area. p When you have found the mark on the drum that ma

Page 19 - Loading paper 2

Routine maintenance107As Make sure the green lock lever (1) is in the release position as shown in the illustration. t Match the guide ends (2) of the

Page 20 - Chapter 2

108x Plug the machine’ s power cord back into the electrical socket first, connect all cables, and then plug in the telephone line cord. Turn on the m

Page 21 - Loading paper in the

Routine maintenance109Ac Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with it t

Page 22

110Note• If an error message is displayed, press Mono Start or Colour Start and try again. (For more information, see Error and maintenance messages o

Page 23 - Loading paper

Routine maintenance111AManual Registration AIf colour still appears incorrectly after auto-registration, you will need to perform manual registration.

Page 24

Chapter 14Accessing Brother Support (Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Ins

Page 25

112BError and maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this h

Page 26

Troubleshooting113BCondensation One of the issues that can cause this error is that condensation may form inside the machine after a room temperature

Page 27 - Paper settings 2

114Document Jam The document was not inserted or fed correctly, or the document scanned from the ADF was too long.See Document jams on page 120 or Usi

Page 28 - Tray Use in fax mode 2

Troubleshooting115BNo Belt Unit The belt unit is not installed correctly.Re-install the belt unit. (See Replacing the belt unit on page 79.)No Paper T

Page 29 - Tray Use in print mode 2

116Out of Memory The machine’ s memory is full. Fax sending or copy operation in progressDo one of the following: Press Mono Start or Colour Start to

Page 30 - Acceptable paper and

Troubleshooting117BRename the File There is already a file on the USB Flash memory drive with the same name as the file you are trying to save.Change

Page 31

118Small paper The paper size specified in the printer driver is too small for the machine to deliver it to the Face-down output tray.Open the back co

Page 32

Troubleshooting119BTransferring your faxes or Fax Journal report BIf the LCD shows: Print Unable XX Scan Unable XXWe recommend transferring your fax

Page 33

120Transferring the Fax Journal report to another fax machine BIf you have not set up your Station ID, you cannot enter fax transfer mode. (See Enter

Page 34

Troubleshooting121BDocument is jammed under the document cover Ba Take out any paper from the ADF that is not jammed.b Lift the document cover.c Pull

Page 35

General information51

Page 36

122Document is jammed at the output tray Ba Take out any paper from the ADF that is not jammed.b Pull the jammed document out to the right. c Press St

Page 37 - Sending a fax 4

Troubleshooting123Bd When loading paper in the MP tray, make sure that the paper stays under the maximum paper mark (1) on both sides of the tray. e P

Page 38 - Chapter 4

124WARNING DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed. b Use both hands to slowly pull out

Page 39 - Transmission verification

Troubleshooting125BPaper is jammed at the back of the machine BIf the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these ste

Page 40

126c Pull the green tabs (2) at the left and right hand sides toward you and fold down the fuser cover (1). NoteIf the envelope levers (3) inside the

Page 41 - Receiving a fax 5

Troubleshooting127BPaper is jammed inside the machine BIf the LCD shows Jam Inside, follow these steps:a Turn off the machine. Unplug the telephone li

Page 42 - Using receive modes 5

128d Turn the green lock lever (1) at the left of the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift

Page 43 - Receive Mode settings 5

Troubleshooting129Be Pull out the jammed paper slowly. f Make sure the green lock lever (1) is in the release position as shown in the illustration. g

Page 44 - Fax Detect 5

130i Push the drum unit in until it stops. j Close the front cover of the machine.NoteIf you turn off the machine while the LCD shows Jam Inside, the

Page 45 - Telephone line

Troubleshooting131BWARNING DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed. c If paper is not ca

Page 46 - Connecting an external

Chapter 16Control panel overview 1 1 One Touch keysThese 20 keys give you instant access to 40 previously stored numbers.21-40 bThe 21-40 b lets you a

Page 47 - Recording an outgoing

132CAUTION HOT SURFACEAfter you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool dow

Page 48 - External and extension

Troubleshooting133Bg Close the fuser cover (1). h Fully close the back cover.i Put the paper tray firmly back in the machine.1

Page 49 - Using Remote Codes 6

134If you are having difficulty with your machine BIf you think there is a problem with your machine, check the chart below and follow the troubleshoo

Page 50 - How to dial 7

Troubleshooting135BReceiving FaxesDifficulties SuggestionsCannot receive a fax. Check all line cord connections. Make sure the telephone line cord is

Page 51 - Fax redial 7

136Cannot receive a fax.(continued)If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make su

Page 52 - Storing numbers 7

Troubleshooting137BHandling incoming callsDifficulties SuggestionsThe machine ‘Hears’ a voice as a CNG Tone.If Fax Detect is set to On, your machine i

Page 53

138Printing difficultiesDifficulties SuggestionsNo printout.  Check that the machine is plugged in and the power switch is turned on. Check that the

Page 54 - Storing One Touch Dial

Troubleshooting139BThe machine is not printing or has stopped printing. If either the Cyan, Magenta or Yellow toner reaches the end of its life while

Page 55

140Paper handling difficultiesDifficulties SuggestionsThe machine does not feed paper.The LCD shows No Paper or a Paper Jam message. If there is no p

Page 56 - Storing Speed Dial numbers 7

Troubleshooting141BNetwork difficultiesDifficulties SuggestionsCannot print over a wired Network. If you are having Network problems see the Network U

Page 57 - Touch and Speed Dial

General information71 7 FAX keys:Tel/RThis key is used to have a telephone conversation after picking up the external handset during the F/T fast doub

Page 58 - Tone or Pulse 7

142Your computer cannot find your machine.(Windows®) The firewall setting on your PC may be rejecting the necessary network connection. (For details,

Page 59 - Making copies 8

Troubleshooting143BSetting Dial Tone detection BWhen you send a fax automatically, by default your machine will wait for a fixed amount of time before

Page 60 - 3™ file for

144Improving the print quality BIf you have a print quality problem, print a test page first (MENU, Printer, Print Options, Test Print). If the printo

Page 61 - Printing data directly

Troubleshooting145BWhite streaks or bands down the page  Clean the scanner glass and scanner glass strip. (See Cleaning the scanner glass on page 93.

Page 62

146Completely blank or some colours are missing  Put in a new toner cartridge. (See Replacing a Toner cartridge on page 66.) To identify the colour o

Page 63 - Printing a document 10

Troubleshooting147BThe colour of your printouts is not what you expected Make sure Toner Save mode is off in the control panel of the machine or the

Page 64 - How to scan to a computer 11

148Uneven density appears periodically across the page  Perform the calibration. (See Calibration on page 109.) Clean the scanner glass and scanner

Page 65 - How to scan to a computer

Troubleshooting149BPoor fixing  Make sure that the media type settings in the printer driver and in the machine's Paper Type menu matches the ty

Page 66 - Click File

150Envelope creases  Make sure that the two grey envelope levers are pulled down when you are printing envelopes.  If creases occur with the envelo

Page 67 - SCAN key settings 11

Troubleshooting151BMachine Information BChecking the Serial Number BYou can see the machine’ s Serial Number on the LCD.a Press MENU.b Press a or b to

Page 68 - Chapter 11

Chapter 18LCD Touchscreen 1The LCD Touchscreen shows the current machine status when the machine is idle. 1 Date and TimeLets you see date and time.2M

Page 69

152How to reset the machine Ba Press MENU.b Press a or b to display Initial Setup.Press Initial Setup.c Press a or b to display Reset.Press Reset.d Pr

Page 70 - Routine maintenance A

153CCOn-screen programmingCYour machine is designed to be easy to operate with LCD on-screen programming using the menu buttons on the Touchscreen. Us

Page 71 - High capacity toner cartridge

154Menu table CThe menu table will help you understand the menu selections and options that are found in the machine's programs. The factory sett

Page 72

Menu and features155CGeneral Setup(Continued)Tray Setting(Continued)Tray#1 — Paper SizeA4*LetterLegalExecutiveA5A5 LA6B5B6FolioSets the size and type

Page 73

156General Setup(Continued)Tray Setting(Continued)Tray Use:Copy— Tray#1 OnlyTray#2 OnlyMP OnlyMP>T1>T2*T1>T2>MP(Tray#2 or T2 appears only

Page 74 - Replacing a Toner cartridge A

Menu and features157CGeneral Setup(Continued)Volume Ring — OffLowMed*HighAdjusts the ring volume.10Beeper — OffLowMed*HighAdjusts the beeper volume.10

Page 75

158 CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageFaxSetup Receive(In Fax mode only)Ring Delay —(2 - 8)2*Sets the number of rings before

Page 76

Menu and features159CFax(Continued)Setup Receive(In Fax mode only)(Continued)Print Density— -2-10*+1+2Makes printouts darker or lighter.See 1.Fax Rx S

Page 77

160Fax(Continued)Dial Restrict.Dial Pad — Off*Enter # twiceOnYou can set the machine to restrict dialling when using the dial pad.See 1.One Touch Dial

Page 78

Menu and features161C CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PagePrinter Emulation ——Auto*HP LaserJetBR-Script 3Choose the emulation

Page 79

General information91Basic Operations 1To operate the Touchscreen use your finger to press the menu or option button directly on the LCD screen.To dis

Page 80

162Printer(Continued)Manual Regist.Print Chart— — Print the chart to manually check the registration of the colours.111Set Regist.1 Magenta Left2 Cyan

Page 81

Menu and features163C CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PagePrint ReportsXMIT Verify View on LCD— — Displays and prints a Transm

Page 82

164 CLevel 1 Level 2 Level 3 Level 4 Level 5 Options DescriptionsNetwork1Wired LAN TCP/IPBoot Method— Auto*StaticRARPBOOTPDHCPChooses the BOOT metho

Page 83

Menu and features165CNetwork1(Continued)Wired LAN(Continued)TCP/IP(Continued)DNS Server— Primary[000-255]. [000-255]. [000-255]. [000-255]Secondary[00

Page 84

166Network1(Continued)WLAN TCP/IPBoot Method— Auto*StaticRARPBOOTPDHCPChooses the BOOT method that best suits your needs.(IP Boot Tries)— 3*[00000-327

Page 85

Menu and features167CNetwork1(Continued)WLAN(Continued)TCP/IP(Continued)DNS Server— Primary[000-255]. [000-255]. [000-255]. [000-255]Secondary[000-255

Page 86

168Network1(Continued)WLAN(Continued)WLAN Status(Continued)Signal — StrongMediumWeakNoneYou can see the current wireless network signal strength.SSID

Page 87

Menu and features169CNetwork1(Continued)E-mail/IFAX(Continued)Setup Server(Continued)POP3POP3 ServerName(Up to 64 characters)IP Address[000-255]. [000

Page 88

170Network1(Continued)E-mail/IFAX(Continued)Setup Mail RX(Continued)Header — AllSubject+From+ToNone*Selects the contents of the mail header to be prin

Page 89

Menu and features171C CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageMachine Info.Serial No. — — — You can check the serial number of you

Page 90

Chapter 110Volume settings 1Ring volume 1You can choose a range of ring volume levels, from High to Off.a Press MENU.b Press a or b to display General

Page 91

172 CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageInitial SetupReceive Mode——Fax Only*Fax/TelExternal TADManualChooses the receive mode

Page 92

Menu and features173CFAX ( ) CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageAddress BookMoreSet One Touch Dial— — Stores up to 40 One Touch

Page 93

174BroadcastingManual — — — You can send the same fax message to more than one fax number.See 1.Address Book—— —Delayed Fax——— OnOff*Sets the time of

Page 94

Menu and features175CCOPY ( ) CLevel 1 Level 2 Level 3 Options 1 Options 2 Descriptions PageQuality ——Auto*TextPhotoGraph— You can choose the Copy res

Page 95

176Tray Use ——Tray#1 OnlyTray#2 OnlyMP OnlyMP>T1>T2*T1>T2>MP(Tray#2 or T2 appears only if you installed the optional paper tray.)— Chooses

Page 96

Menu and features177CColor Adjust(Continued)——Green Adjusts the green colour for copies.See 1.Blue Adjusts the blue colour for copies.Set New Default—

Page 97

178SCAN ( ) CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageScan to USBQuality ——Color 100 dpi*Color 200 dpiColor 300 dpiColor 600 dpiGray 1

Page 98

Menu and features179CScan to USB(Continued)Glass ScanSize——A4*LetterLegal/FolioTo scan a Letter, Legal or Folio size document, you'll need to cha

Page 99

180Scan to Network(Continued)(Profile name)(Continued)File Type(Continued)— (If you chose a B&W option in the Quality setting)PDF*PDF/ASecure PDFS

Page 100 - IMPORTANT

Menu and features181CScan to FTP(Profile name) Quality —Color 100 dpi*Color 200 dpiColor 300 dpiColor 600 dpiGray 100 dpiGray 200 dpiGray 300 dpiB&

Page 101 - Cleaning the scanner glass A

1122Loading paper and print media2The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.When you put pape

Page 102 - Cleaning the laser scanner

182Scan to FTP(Continued)(Profile name)(Continued)File Size — SmallMiddle*LargeYou can choose the file size for colour or greyscale scanning.See 1.Fil

Page 103 - Routine maintenance

Menu and features183CScan to E-mail(Continued)Manual/Address Book(Continued)File Type(Continued)— (If you chose a B&W option in the Quality settin

Page 104

184Scan to PC(Continued)OCR — — — You can have your text document converted to an editable text file.See 1.File — — — You can scan a monochrome or a c

Page 105

Menu and features185COther Functions CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageDirect Print(Select File) PrintSettings / (Copy Pages(0

Page 106 - Cleaning the corona wires A

186Direct Print(Continued)(Select File)(Continued)PrintSettings / (Copy Pages(001–999))(Continued)Collate On*OffEnables or disables page collation whe

Page 107

Menu and features187CDirect Print(Continued)Default Settings(Continued)Paper Type — ThinPlain*ThickThickerRecycled PaperGlossySets the default media t

Page 108

188Secure Print(Select User) (Select Secure Print Job)Password: PrintDeleteYou can print data saved in the memory drive when you enter your four-digit

Page 109 - Y - Yellow K - Black

Menu and features189CEntering text CWhen you are setting certain menu selections, you may need to enter text into the machine.Press repeatedly to ch

Page 110 - Cleaning the drum unit A

190DGeneral DNoteThis chapter provides a summary of the machine’ s specifications. For additional specifications visit http://www.brother.com/ for det

Page 111

Specifications191DNoise levelSound power1Operating (Colour Copying):LWAd = 6.70 B (A)Operating (Monochrome Copying):LWAd = 6.67 B (A)Office equipment

Page 112

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-9970CDWSerial Number:1

Page 113

Chapter 212b While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make su

Page 114

192Document Size DDocument Size (Single-sided)ADF Width: 147.3 to 215.9 mmADF Length: 147.3 to 356.0 mmScanner Glass Width:Max. 215.9 mmScanner Glass

Page 115

Specifications193DPrint media DPaper Input Paper Tray Paper Type: Plain paper, Thin paper or Recycled paper Paper Size: Letter, A4, B5 (ISO/JIS), A

Page 116 - Cleaning the paper pick-up

1941For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smu

Page 117 - Calibration A

Specifications195DFax D1‘ Pages ’ refers to the ‘ ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and

Page 118 - Auto Registration A

196Copy DColour/Black Yes/YesCopy Width Max. 210 mm Automatic 2-sided (Duplex) Copy Yes (from ADF)Multiple Copies Stacks or Sorts up to 99 pagesReduce

Page 119 - (Colour Correction) A

Specifications197DScanner D1For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.2Maximum 1200  12

Page 120 - Troubleshooting B

198Printer D1The print speed may vary depending on the type of document you print.Automatic 2-sided (Duplex) PrintYesEmulationsPCL6, BR-Script3 (PostS

Page 121

Specifications199DInterfaces D1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 inter

Page 122

200Direct Print feature D1PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.CompatibilityPDF versio

Page 123

Specifications201DScan to USB feature DFile formats Black and whiteTIFF, PDF, PDF/A, Secure PDF, Signed PDFColor and Gray documentJPEG, PDF, PDF/A, Se

Page 124

Loading paper132Loading paper in the multi-purpose tray (MP tray) 2You can load up to 3 envelopes or special print media in the MP tray or up to 50 sh

Page 125

202Computer requirements DMinimum System Requirements and Supported PC Software FunctionsComputer Platform & Operating System VersionProcessor Mi

Page 126

Specifications203D1Internet Explorer® 6.0 or greater.2For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200

Page 127 - Journal report B

204Consumable items D1Approx. cartridge yield is declared in accordance with ISO/IEC 19798.2Drum yield is approximate, and may vary by type of use.3Ap

Page 128 - Document jams B

Specifications205DNetwork (LAN) DNoteFor details about the full Network specifications, see Network User's Guide. 1See Computer requirements on p

Page 129 - Removing small documents

206AADF (automatic document feeder)using ...27Answering machine (TAD)connecting ...

Page 130 - Paper jams B

207EGGreyscale ... 195, 197HHELPLCD messages ...153Menu Table ...

Page 131 - Paper is jammed in paper

208One Touch dialchanging ...49custom scan profile ...46setting up ...

Page 132

209EWWaste toner boxreplacing ...85Windows®See Software User’s Guide.Wireless NetworkSee Quick Setup Guid

Page 133 - Paper is jammed at the back

This machine is approved for use in the country of purchase only. Local Brother companies or theirdealers will only support machines purchased in thei

Page 134

Chapter 214c Put paper in the MP tray and make sure: The paper stays under the maximum paper mark (1). The top of paper edge is positioned between t

Page 135 - Paper is jammed inside the

Loading paper152Printing on envelopes and thick paper from the MP tray 2Before loading, press the corners and sides of the envelopes to make them as f

Page 136

Chapter 216d Put up to 3 envelopes or up to 25 sheets of thick paper (163 g/m2) in the MP tray. If you add more envelopes or paper it may cause a jam.

Page 137 - Troubleshooting

Loading paper172i When you have finished printing, open the back cover and reset the two grey levers which were pulled down in step f back to their or

Page 138 - Paper is jammed underneath

Chapter 218Unscannable and unprintable areas 2The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas

Page 139

Loading paper192Paper settings 2Paper Size and Type 2When you change the size of paper in the tray, you will also need to change the setting for paper

Page 140

Chapter 220Tray Use in copy mode 2You can change the priority tray that the machine will use for printing copies.When you choose Tray#1 Only, MP Only

Page 141 - Fully close the back cover

Loading paper212Tray Use in print mode 2You can change the default tray the machine will use for printing from your computer. a Press MENU.b Press a o

Page 142 - Telephone line or connections

iUser's Guides and where do I find it?Which manual? What's in it? Where is it?Safety and Legal Read this Guide first. Please read the Safety

Page 143 - Receiving Faxes

Chapter 222Acceptable paper and other print media 2Print quality may vary according to the type of paper you are using.You can use the following types

Page 144 - Receiving Faxes (continued)

Loading paper232Paper capacity of the paper trays 21Folio size is 8.5 in.  13 in. (215.9 mm x 330.2 mm)Recommended paper specifications 2The followin

Page 145 - Copy difficulties

Chapter 224Handling and using special paper 2The machine is designed to work well with most types of xerographic and bond paper. However, some paper v

Page 146 - Printing difficulties

Loading paper252Envelopes 2Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and pri

Page 147 - Software difficulties

Chapter 226Labels 2The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acryli

Page 148 - Print quality difficulties

2733How to load documents3You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass.Using the automatic

Page 149 - Network difficulties

Chapter 328Note• To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.• To scan non-standard documents,

Page 150

2944How to send a fax 4The following steps show how to send a fax.a When you want to send a fax, or change fax send or receive settings, press the (F

Page 151 - Setting Dial Tone detection B

Chapter 430e Enter the fax number using the dial pad. You can also enter the fax number on the LCD by pressing Address Book and Send a fax, or you can

Page 152 - Improving the print quality B

Sending a fax314Colour fax transmission 4Your machine can send a colour fax to machines that support this feature. Colour faxes cannot be stored in th

Page 153

iiTable of Contents(BASIC USER’S GUIDE)1 General information 1Using the documentation ...

Page 154

Chapter 432Note• If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is

Page 155

3355Receive modes 5You must choose a receive mode depending on the external devices and telephone services you have on your line.Choosing the receive

Page 156

Chapter 534Using receive modes 5Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using the

Page 157

Receiving a fax355Receive Mode settings 5Ring Delay 5The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only a

Page 158 - EFGHIJKLMN

Chapter 536Fax Detect 5If Fax Detect is On: 5The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the L

Page 159 - Machine Information B

3766Telephone line services6Setting the telephone line type 6If you are connecting the machine to a line that features a PBX or ISDN to send and recei

Page 160 - How to reset the machine B

Chapter 638Connecting an external TAD 6You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD ans

Page 161 - Menu and features C

Telephone and external devices396Recording an outgoing message (OGM) 6a Record 5 seconds of silence at the beginning of your message. This allows your

Page 162 - Menu table C

Chapter 640External and extension telephones 6NoteYou need to turn the Remote Codes setting to on to use the Remote Activation Code l51 and Remote Dea

Page 163 - Menu and features

Telephone and external devices416Using Remote Codes 6Remote Activation Code 6If you answer a fax call on an external or extension telephone, you can t

Page 164

iii5 Receiving a fax 33Receive modes ... 33Choosing t

Page 165

427How to dial 7You can dial in any of the following ways.Manual dialling 7Use the dial pad to enter all the digits of the telephone or fax number. On

Page 166

Dialling and storing numbers437Search 7You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing

Page 167

Chapter 744Storing numbers 7You can set up your machine to do the following types of easy dialling: One Touch, Speed Dial and Groups for Broadcasting

Page 168

Dialling and storing numbers457One Touch and Speed Dial Storage Options 7The following chart shows the selections for the settings for One Touch and S

Page 169

Chapter 746Storing One Touch Dial numbers 7Your machine has 20 One Touch keys where you can store 40 fax or telephone numbers or E-mail addresses for

Page 170

Dialling and storing numbers477e To save a fax/scan resolution along with the number/E-mail address, go to the appropriate step as shown in the follow

Page 171

Chapter 748Storing Speed Dial numbers 7You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to p

Page 172

Dialling and storing numbers497j Select the resolution from 100 dpi, 200 dpi, 300 dpi or 600 dpi. If you chose E-Mail Color PDF, go to step m. If yo

Page 173

Chapter 750e Press Name:Number/Address: Resolution: or PDF Type:f Do one of the following: If you chose Name:, enter the name (up to 15 characters) b

Page 174

5188How to copy 8The following steps show the basic copy operation. For details about each option, see the Advanced User's Guide.a When you want

Page 175

iv9 Printing data from a USB Flash memory drive or digital camera supporting mass storage 52Creating a PRN or PostScript® 3™ file for direct printing.

Page 176

529With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machin

Page 177

Printing data from a USB Flash memory drive or digital camera supporting mass storage539Printing data directly from the USB Flash memory drive or digi

Page 178

Chapter 954e Press a or b to display an option setting you need to change.Press the option and change the setting.Note• You can choose the following s

Page 179

551010Printing a document 10The machine can receive data from your computer and print it. To print from a computer, install the printer driver. (See P

Page 180

5611Scanning a document as PDF file using ControlCenter4 (Windows®) 11(For Macintosh users) See Scanning in the Software User's Guide.NoteThe scr

Page 181 - FAX ( ) C

How to scan to a computer5711e Set the file type for saving to a folder. By default, the scanned data is saved as JPEG (*.jpg).Click Configuration, an

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Chapter 1158f Click OK.g Click File.The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

Page 183 - COPY ( ) C

How to scan to a computer5911Changing the SCAN key settings 11Before scanning 11To use the machine as a scanner, install a scanner driver. If the mach

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Chapter 1160e Choose the File tab. You can change the default settings. 1 You can choose the file type from the pull-down list.2 You can enter the fil

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How to scan to a computer6111Scanning using the SCAN key 11a Load your document. (See How to load documents on page 27.)b Press (SCAN).c Press Scan t

Page 186 - SCAN ( ) C

vPaper jams...122Paper is jammed in the MP tray

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62AReplacing the consumable items AThe following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the

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Routine maintenance63A1A4 or Letter size single-sided pages.2Approx. cartridge yield is declared in accordance with ISO/IEC 19798.3Standard toner cart

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64You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD.1A4 or Letter siz

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Routine maintenance65ANote• Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Broth

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66Replacing a Toner cartridge AModel Name: For the model name of toner cartridges, see Replacing the consumable items on page 62.The Standard toner ca

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Routine maintenance67AReplacing the toner cartridges Aa Make sure that the machine is turned on.b Press the front cover release button and then open t

Page 193 - Other Functions C

68d Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for al

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Routine maintenance69Ae Push to release the latches of the corona wire cover (1), and then open the cover. f Clean the corona wires inside the drum un

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70g Close the corona wire cover. h Repeat steps e to g to clean each of three remaining corona wires.i Unpack the new toner cartridge. Gently shake it

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Routine maintenance71Aj Pull off the protective cover. IMPORTANTPut the toner cartridge in the drum unit immediately after you have removed the protec

Page 197 - Entering text C

viTable of Contents (ADVANCED USER’S GUIDE)The Advanced User's Guide explains the following features and operations. You can view the Advanced Us

Page 198 - 490 mm

72l Push the drum unit in until it stops. m Close the front cover of the machine.NoteAfter you replace a toner cartridge, DO NOT turn off the machine&

Page 199 - Specifications

Routine maintenance73ADrum Error AThe corona wires have become dirty. Clean the corona wires in the drum unit. (See Cleaning the corona wires on page

Page 200 - Document Size D

74c Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the machine anticloc

Page 201 - Print media D

Routine maintenance75AIMPORTANT• We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposa

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76IMPORTANT• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.• We re

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Routine maintenance77Af Unpack the new drum unit and remove the protective cover. IMPORTANT• To avoid print quality problems, DO NOT touch the shaded

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78h Make sure the green lock lever (1) is in the release position as shown in the illustration. i Match the guide ends (2) of the drum unit to the c m

Page 205 - Scanner D

Routine maintenance79AResetting the drum counter AWhen you replace a drum unit with a new one, you will need to reset the drum counter by completing t

Page 206 - Printer D

80b Press the front cover release button and then open the front cover. c Hold the green handle of the drum unit. Pull the drum unit out until it stop

Page 207 - Interfaces D

Routine maintenance81Ad Turn the green lock lever (1) at the left of the machine anticlockwise to the release position. Holding the green handles of t

Page 208 - Direct Print feature D

111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.Symbols and c

Page 209 - Scan to USB feature D

82• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. e Hold the green handle of the belt unit with both ha

Page 210 - Computer requirements D

Routine maintenance83Ag Put the new belt unit back in the machine. Make sure the belt unit is level and fits firmly into place. h Make sure the green

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84j Turn the green lock lever (1) clockwise to the lock position. k Push the drum unit in until it stops. l Close the front cover of the machine.Reset

Page 212 - Consumable items D

Routine maintenance85AReplacing the waste toner box AModel name: WT-300CLA new waste toner box can print approximately 50,000 A4 or Letter size single

Page 213 - Network (LAN) D

86c Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the machine anticloc

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Routine maintenance87AIMPORTANT• We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposa

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88e Hold the green handle of the belt unit with both hands and lift the belt unit up, then pull it out. IMPORTANTTo avoid print quality problems, DO N

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Routine maintenance89Ag Hold the green handle of the waste toner box and remove the waste toner box from the machine. CAUTION Handle the waste toner b

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90i Put the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place. j Make sure the green lock lever (1) is in t

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Routine maintenance91Al Turn the green lock lever (1) clockwise to the lock position. m Push the drum unit in until it stops. n Close the front cover

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