Brother RJ-4040 User Manual download pdf (Page 18)

Troubleshooting

The Brother printer is not found on the network during the RJ-4040 installation.

Question Solution

Are you using security

software?

 Confirm your settings in the installer dialog.

 Allow access when the alert message of the security software appears during the

RJ-4040 installation.

Is your Brother printer placed

too far from the WLAN access

point/router?

Place your Brother printer within about 3.3 feet (1 meter) from the WLAN access

point/router when you configure the wireless network settings.

Are there any obstructions

(walls or furniture, for example)

between your printer and the

WLAN access point/router?

Move your Brother printer to an obstruction-free area, or closer to the WLAN access

point/router.

Is there a wireless computer,

Bluetooth supported device,

microwave oven or digital

cordless phone near the

Brother printer or the WLAN

access point/router?

Move all devices away from the Brother printer or WLAN access point/router.

The Brother printer cannot print via the wireless network.

The Brother printer is not found on the network even after successful installation.

Question Solution

Are you using security

software?

See I'm using security software. uu page 15.

Is your Brother printer assigned

with an available IP address?

 Confirm the IP address and the Subnet Mask.

Verify that both the IP addresses and Subnet Masks of your computer and the

Brother printer are correct and located on the same network.

For more information on how to verify the IP address and the Subnet Mask, ask

the network administrator.

 Confirm the IP address and the Subnet Mask using the Network Setting Tool.

 Confirm your settings using the Network Setting Tool.

See the User’s Guide for more details about the Network Setting Tool.

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Brother RJ-4040 User Manual Page 18