Brother TD-4100N User Manual download pdf (Page 22)

Troubleshooting

The Brother printer cannot print over the network.

The Brother printer is not found on the network even after successful installation.

Question Interface Solution

Are you using security

software?

wired/

wireless

See I'm using security software. on page 18.

Is your Brother printer

assigned with an available

IP address?

wired/

wireless

 Confirm the IP address and the Subnet Mask.

Verify that both the IP addresses and Subnet Masks of your computer

and the Brother printer are correct and located on the same network.

For more information on how to verify the IP address and the Subnet

Mask, ask the network administrator.

 (Windows

)

Confirm your IP address, Subnet Mask and other network settings with

[Communication settings] in the Printer Setting Tool.

Refer to the User’s Guide.

Did your previous printing

job fail?

wired/

wireless

 If the failed printing job is still in your computer’s print queue, delete it.

 Double-click your printer icon in the following folder and then choose

[Cancel All Documents] in the [Printer] menu:

(Windows

XP)

[Start] and then [Printers and Faxes].

(Windows Vista

)

, [Control Panel], [Hardware and Sound] and then [Printers].

(Windows

, [Devices and Printers] and select your printer from

[Printers and Faxes].

(Windows

[Apps] screen, [Control Panel], [Hardware and Sound],

[Devices and Printers] and select your printer from

[Printers and Faxes].

Are you connecting the

Brother printer to the

network wirelessly?

wireless  Print the Printer settings. (For how to print, see Printing the Printer Set-

up Information on page 11.)

 See The Brother printer is not found on the network during the printer

installation. on page 16.

I have checked and tried all

the above, however the

Brother printer does not

print. Is there anything else I

can do?

wired/

wireless

Uninstall the Brother printer driver and reinstall it.

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Brother TD-4100N User Manual Page 22

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