Brother MFC-685CW User Manual download pdf (Page 119)

Troubleshooting

111

Wireless network troubleshooting 10

Wireless setup problems 10

The Brother print server is not found during setup by the Wireless Device Setup Wizard. 10

a Make sure that the machine is powered on, is on-line and ready to print.

b Move your computer closer to the Brother machine and try again.

c Reset the print server back to its default factory settings and try again. For the information how to reset

to the factory default settings, see Restoring the network settings to factory default on page 94.

Why do I have to change my machine’s network setting to “Wired LAN” during setup although I am

trying to setup Wireless LAN?

If you are using Windows

2000, Mac OS

X 10.2.4 or greater or your computer is connected to the wireless

network using a network cable, it is recommended you temporarily connect the machine to your access point,

hub or router using a network cable. You will also need to change your machine’s network setting to wired

LAN temporarily. Your machine’s network setting will be changed to wireless LAN during the course of the

setup.

 For Windows

Wireless Configuration for Windows® on page 29.

Using the Setup Wizard from the control panel on page 22.

 For Macintosh

Wireless Configuration for Macintosh® on page 57.

Using the Setup Wizard from the control panel on page 22.

Wireless connection problem 10

The wireless network connection is sometimes disabled. 10

The wireless network connection status is affected by the environment where the Brother printer and other

wireless devices are located. The following conditions may cause connection problems:

 A concrete or metal framed wall is located between the Brother machine and the access point.

 Electric appliances such as televisions, computer appliances, microwave ovens, intercoms,

mobile/cellular phones and the battery chargers and AC power adapters are installed close to your

network.

 A broadcast station or high-tension wire is located close to your network.

 A nearby fluorescent light is being switched on or off.

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Brother MFC-685CW User Manual Page 119