Brother MFC 7460DN User Manual download pdf (Page 78)

Troubleshooting

Did your previous printing

job fail?

wired/

wireless

 If the failed printing job is still in the print queue of your computer, delete

it.

 Double-click the printer icon in the following folder and then choose the

Cancel All Documents in the Printer menu:

(Windows

2000)

Start, Settings and then Printers.

(Windows

XP)

Start and Printers and Faxes.

(Windows Vista

)

, Control Panel, Hardware and Sound and then Printers.

(Windows

, Control Panel, Devices and Printers and then Printers and

Faxes.

Are you connecting the

Brother machine to the

network using wireless

capabilities?

wireless  Print the WLAN report for confirm the state of the wireless connection.

(For how to print, see Printing the WLAN report (For HL-2280DW,

DCP-7055W, DCP-7057W, DCP-7070DW and MFC-7860DW)

on page 37.)

If there is an error code on the printed WLAN report, see Troubleshooting

in the Quick Setup Guide.

 See The Brother machine is not found on the network during the

MFL-Pro Suite installation. on page 70.

I have checked and tried all

of above, however the

Brother machine does not

print/scan. Is there anything

else I can do?

wired/

wireless

Uninstall the MFL-Pro Suite and reinstall it.

I’m using security software.

Question Interface Solution

Did you choose to accept

the security alert dialog

during the MFL-Pro Suite

installation, applications’

start-up process or when

using the printing/scanning

features?

wired/

wireless

If you did not choose to accept the security alert dialog, the firewall function

of your security software may be rejecting access. Some security software

might block access without showing a security alert dialog. To allow access,

see the instructions of your security software or ask the manufacturer.

The Brother machine cannot print or scan over the network.

The Brother machine is not found on the network even after the successful installation. (continued)

Question Interface Solution

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Brother MFC 7460DN User Manual Page 78

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