Brother ADS-1500W User's Guide Page 208
- Page / 246
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
194
9
Out of Memory The machine’s memory is full and the
machine cannot scan the entire
document.
Press and do one of the following:
Decrease the scanner resolution.
Reduce the number of the documents.
Unable to Scan XX
(XX is an error code.)
A machine error is occurring. Turn the machine off and then on, and then try to
scan again. If the error is not cleared after turning
the machine off and then on, make a note of the
error message and report it to your dealer or to
Brother Customer Service.
Document Jam The Document Guides are not set to
the correct document size.
The settings are not suitable for your
document.
Paper dust has accumulated on the
surface of the Pick-up Roller or
Separation Pad.
The document is unacceptable for the
machine.
The document is not loaded properly.
Clear the document jam (see Document Jam
on page 197) and then do the following:
Adjust the Document Guides to fit the width of
the document. When Scan Size is set to Auto
and you are scanning a document that
contains multiple page sizes, insert narrow
pages straight and as close to the center of the
machine as possible. If the document will not
be fed straight, use Continuous Scanning.
Confirm the settings. See Important in
Document Jam on page 197.
Clean the Pick-up Roller and Separation Pad.
See Clean the Scanner on page 175.
Load the acceptable document for the
machine. See Acceptable Documents
on page 28.
Load your document properly (see Standard-
size Documents on page 34), and then try
again.
Error Cause Action
- ADS-1000W 1
- ADS-1500W 1
- Brother Numbers 2
- For Customer Service 3
- Getting Started 5
- Table of Contents 11
- 5 Scan Using Your Computer 49 12
- 8 Routine Maintenance 174 14
- 9 Troubleshooting 193 14
- A Specifications 217 14
- B Appendix 222 14
- IMPORTANT 15
- About This Machine 1 16
- General Information 17
- 2.7" Touchscreen LCD 1 20
- Basic Operation 1 22
- Change the Keyboard Setting 1 23
- Memory 1 24
- Volume 1 24
- 3 Press 26
- Select Your Language 1 27
- 3 Press Local Language 29
- Set the Time Zone 1 33
- 4 Enter your time zone 35
- Sleep Mode 1 36
- 3 Press Sleep Mode 38
- Auto Power Off 1 39
- 3 Press Auto Power Off 41
- Document Specifications 2 42
- Document Specifications 43
- Unacceptable Documents 2 44
- Unacceptable Receipts 2 46
- Scan Preparation 3 47
- Load Documents 3 48
- Align the edges of the pages 49
- Business Cards 3 50
- Scan Preparation 51
- Receipts 3 52
- Plastic Cards 3 54
- Prepare Your Network 4 55
- Before Network Scanning 4 56
- Prepare Your Network 57
- 2 Click OK 58
- 5 Click Add 61
- Scan Using Your Computer 5 63
- 2 Click (Scan) 67
- 3 Select the Scan tab 68
- 7 Click OK 69
- 9 Do one of the following: 69
- Scan to an Office File 5 70
- Scan Business Cards 5 71
- 1 Select the Scan tab 73
- 3 Do one of the following: 73
- Scan Plastic Cards 5 74
- 1 Create a Custom tab 80
- 1 Select the SCAN tab 87
- 2 Click (Image) 87
- 4 Click Start Scanning 87
- 2 Click (OCR) 88
- 2 Click (E-mail) 89
- 2 Click (File) 90
- 6 Click Start Scanning 93
- (CUSTOM SCAN) (Macintosh) 5 96
- User-defined Button 5 97
- Settings tab (Scan to File) 99
- Scan Using Your Computer 100
- Installing BR-Receipts 5 106
- Applications 5 107
- 4 Click the Select button 109
- 7 Click the Scan button 109
- 0 Click the Start button 110
- TWAIN Driver Settings 5 111
- 8 2-sided Scanning 113
- WIA Driver Settings 5 114
- 1 Load your document 115
- 4 Click the Scan button 115
- (ADS-1500W only) 5 116
- (Macintosh) 5 119
- 5 Click the Start button 120
- × 300 dpi, 400 × 400 dpi 122
- × 600 dpi 122
- 5 2-sided Scanning 123
- 3 Load your document 125
- 6 Click the Scan button 125
- ICA Driver Settings 5 126
- Kind Configurable Settings 127
- Text Threshold 127
- Scan Using Captiva 129
- QuickScan™ Pro or ISIS 129
- Applications 129
- (Windows 129
- Start Web Based Management 6 130
- Scan Using the Control Panel 131
- 8 Set Auto Deskew 135
- 9 Set Skip Blank Page 135
- 0 Click Submit 135
- 5 Press Options 138
- 7 Press Start 138
- (ADS-1500W only) 6 139
- Scan to PC (USB Connect) 6 144
- SP2 or Later 150
- 7 and Windows 150
- Register an E-mail Address 6 158
- Change an E-mail Address 6 158
- Delete an E-mail Address 6 159
- Set Up a Group 6 159
- Change a Group 6 160
- Delete a Group 6 161
- Scan Plastic Cards 6 162
- 5 Change the settings 165
- 7 Change the settings 169
- 4 Change the settings 170
- 6 Change the settings 174
- 1 Press Shortcuts 176
- 2 Press 176
- 5 Do one of the following: 176
- Card Scan 6 177
- Rename or Delete a Shortcut 6 178
- Computer 179
- Error Notifications 7 180
- (Macintosh) 7 181
- 4 Click the OK button 183
- General Setup) 186
- Windows 186
- Macintosh 186
- Routine Maintenance 8 188
- Clean the Scanner 8 189
- Routine Maintenance 191
- Replace Consumables 8 193
- 1-800-947-1445 (fax) 194
- In Canada: 194
- 1 Press (Settings) 196
- 3 Press Machine Info 196
- Replace the Separation Pad 8 197
- Replace the Pick-up Roller 8 200
- Reset the Usage Counters 8 202
- Troubleshooting 9 207
- Troubleshooting 208
- 4 Close the Front Cover 211
- 5 Press 211
- Long Paper Jam 9 213
- Card Jam 9 213
- 2 Remove the jammed card 214
- Plastic Card Difficulties 9 218
- Software Difficulties 9 219
- Network Difficulties 9 221
- Other Difficulties 9 222
- Machine Information 9 223
- WLAN Enable/Disable 9 225
- Reset the Machine 9 226
- Reset Functions 9 226
- 5 Click Apply and then OK 230
- Specifications A 231
- Specifications 232
- Scanner A 233
- Interfaces A 234
- Network A 234
- Computer Requirements A 235
- Appendix B 236
- Appendix 237
- Service Call Indications B 244
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