Brother ADS-1500W User's Guide Page 213
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
199
9
Long Paper Jam 9
In order to avoid the long paper jam, select Long Paper for Scan Size or Document Size.
See one of the following:
When you scan from your PC
• Change Scan Settings (ControlCenter4) (Windows
®
) on page 67
• Change Scan Settings (ControlCenter2) (Macintosh) on page 86
When you scan from the machine (ADS-1500W only)
In order to select Long Paper (up to 34in) for Document Size on the Control Panel, confirm the
following settings:
(Scan to USB/FTP/Network/E-mail Server)
• 2-sided Scan: Off
• Scan Type: Color or Black and White
• Auto Deskew: Off
• Skip Blank Page: Off
(Scan to PC)
• 2-sided Scan: Off
• Auto Deskew: Off
Card Jam 9
1 Open the Top Cover (1) and the Front Cover (2).
2
1
- ADS-1000W 1
- ADS-1500W 1
- Brother Numbers 2
- For Customer Service 3
- Getting Started 5
- Table of Contents 11
- 5 Scan Using Your Computer 49 12
- 8 Routine Maintenance 174 14
- 9 Troubleshooting 193 14
- A Specifications 217 14
- B Appendix 222 14
- IMPORTANT 15
- About This Machine 1 16
- General Information 17
- 2.7" Touchscreen LCD 1 20
- Basic Operation 1 22
- Change the Keyboard Setting 1 23
- Memory 1 24
- Volume 1 24
- 3 Press 26
- Select Your Language 1 27
- 3 Press Local Language 29
- Set the Time Zone 1 33
- 4 Enter your time zone 35
- Sleep Mode 1 36
- 3 Press Sleep Mode 38
- Auto Power Off 1 39
- 3 Press Auto Power Off 41
- Document Specifications 2 42
- Document Specifications 43
- Unacceptable Documents 2 44
- Unacceptable Receipts 2 46
- Scan Preparation 3 47
- Load Documents 3 48
- Align the edges of the pages 49
- Business Cards 3 50
- Scan Preparation 51
- Receipts 3 52
- Plastic Cards 3 54
- Prepare Your Network 4 55
- Before Network Scanning 4 56
- Prepare Your Network 57
- 2 Click OK 58
- 5 Click Add 61
- Scan Using Your Computer 5 63
- 2 Click (Scan) 67
- 3 Select the Scan tab 68
- 7 Click OK 69
- 9 Do one of the following: 69
- Scan to an Office File 5 70
- Scan Business Cards 5 71
- 1 Select the Scan tab 73
- 3 Do one of the following: 73
- Scan Plastic Cards 5 74
- 1 Create a Custom tab 80
- 1 Select the SCAN tab 87
- 2 Click (Image) 87
- 4 Click Start Scanning 87
- 2 Click (OCR) 88
- 2 Click (E-mail) 89
- 2 Click (File) 90
- 6 Click Start Scanning 93
- (CUSTOM SCAN) (Macintosh) 5 96
- User-defined Button 5 97
- Settings tab (Scan to File) 99
- Scan Using Your Computer 100
- Installing BR-Receipts 5 106
- Applications 5 107
- 4 Click the Select button 109
- 7 Click the Scan button 109
- 0 Click the Start button 110
- TWAIN Driver Settings 5 111
- 8 2-sided Scanning 113
- WIA Driver Settings 5 114
- 1 Load your document 115
- 4 Click the Scan button 115
- (ADS-1500W only) 5 116
- (Macintosh) 5 119
- 5 Click the Start button 120
- × 300 dpi, 400 × 400 dpi 122
- × 600 dpi 122
- 5 2-sided Scanning 123
- 3 Load your document 125
- 6 Click the Scan button 125
- ICA Driver Settings 5 126
- Kind Configurable Settings 127
- Text Threshold 127
- Scan Using Captiva 129
- QuickScan™ Pro or ISIS 129
- Applications 129
- (Windows 129
- Start Web Based Management 6 130
- Scan Using the Control Panel 131
- 8 Set Auto Deskew 135
- 9 Set Skip Blank Page 135
- 0 Click Submit 135
- 5 Press Options 138
- 7 Press Start 138
- (ADS-1500W only) 6 139
- Scan to PC (USB Connect) 6 144
- SP2 or Later 150
- 7 and Windows 150
- Register an E-mail Address 6 158
- Change an E-mail Address 6 158
- Delete an E-mail Address 6 159
- Set Up a Group 6 159
- Change a Group 6 160
- Delete a Group 6 161
- Scan Plastic Cards 6 162
- 5 Change the settings 165
- 7 Change the settings 169
- 4 Change the settings 170
- 6 Change the settings 174
- 1 Press Shortcuts 176
- 2 Press 176
- 5 Do one of the following: 176
- Card Scan 6 177
- Rename or Delete a Shortcut 6 178
- Computer 179
- Error Notifications 7 180
- (Macintosh) 7 181
- 4 Click the OK button 183
- General Setup) 186
- Windows 186
- Macintosh 186
- Routine Maintenance 8 188
- Clean the Scanner 8 189
- Routine Maintenance 191
- Replace Consumables 8 193
- 1-800-947-1445 (fax) 194
- In Canada: 194
- 1 Press (Settings) 196
- 3 Press Machine Info 196
- Replace the Separation Pad 8 197
- Replace the Pick-up Roller 8 200
- Reset the Usage Counters 8 202
- Troubleshooting 9 207
- Troubleshooting 208
- 4 Close the Front Cover 211
- 5 Press 211
- Long Paper Jam 9 213
- Card Jam 9 213
- 2 Remove the jammed card 214
- Plastic Card Difficulties 9 218
- Software Difficulties 9 219
- Network Difficulties 9 221
- Other Difficulties 9 222
- Machine Information 9 223
- WLAN Enable/Disable 9 225
- Reset the Machine 9 226
- Reset Functions 9 226
- 5 Click Apply and then OK 230
- Specifications A 231
- Specifications 232
- Scanner A 233
- Interfaces A 234
- Network A 234
- Computer Requirements A 235
- Appendix B 236
- Appendix 237
- Service Call Indications B 244
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