Brother ADS-1500W User's Guide Page 218
- Page / 246
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
204
9
Plastic Card Difficulties 9
Colors in the scanned
data are dark.
The settings are not appropriate for the
type of document being scanned.
Do one of the following:
Check the Bleed Through Prevention/Remove
Background Color check box and then scan
from your computer.
Change Brightness higher and then scan from
your computer.
Change Contrast higher and then scan from
your computer.
Change Scan Type to Gray or Color and then
scan from your computer.
A page that is not a
blank page is skipped.
The document is too light.
Skip Blank Page is set to On.
Set Skip Blank Page to Off.
Cannot scan a long
document.
Long Paper is not selected for the
document size.
Select Long Paper for the document size. If you
cannot select Long Paper, set both Auto Deskew
and 2-sided Scanning to off. In addition, when
scanning from the machine’s Control Panel, set
Skip Blank Page to off and set Scan Type to an
option other than Auto. Then, you can select Long
Paper for the document size.
Long Paper Jam on page 199
Cannot set Auto
Deskew to On when
trying to scan using
Scan to USB.
The document size is set to an option
other than Auto.
Set the document size to Auto.
A multifeed occurs. The document is not loaded properly. Load your document properly (see Standard-size
Documents on page 34), and then try again.
(ADS-1000W only)
does not work.
No Scan-to key is selected.
Press a lighting Scan-to key and then .
Difficulty Cause Suggestions
The plastic card is
jammed.
The machine was turned on while a
plastic card was inserted into the
machine.
Clear the card jam (see Card Jam on page 199).
To avoid future jams, do not leave a plastic card in
the machine.
The scanned image is
skewed.
The Card Slot Guide is not adjusted to
fit the width of the plastic card.
Adjust the Card Slot Guide to fit the width of the
plastic card before inserting the card into the
machine.
Difficulty Cause Suggestions
- ADS-1000W 1
- ADS-1500W 1
- Brother Numbers 2
- For Customer Service 3
- Getting Started 5
- Table of Contents 11
- 5 Scan Using Your Computer 49 12
- 8 Routine Maintenance 174 14
- 9 Troubleshooting 193 14
- A Specifications 217 14
- B Appendix 222 14
- IMPORTANT 15
- About This Machine 1 16
- General Information 17
- 2.7" Touchscreen LCD 1 20
- Basic Operation 1 22
- Change the Keyboard Setting 1 23
- Memory 1 24
- Volume 1 24
- 3 Press 26
- Select Your Language 1 27
- 3 Press Local Language 29
- Set the Time Zone 1 33
- 4 Enter your time zone 35
- Sleep Mode 1 36
- 3 Press Sleep Mode 38
- Auto Power Off 1 39
- 3 Press Auto Power Off 41
- Document Specifications 2 42
- Document Specifications 43
- Unacceptable Documents 2 44
- Unacceptable Receipts 2 46
- Scan Preparation 3 47
- Load Documents 3 48
- Align the edges of the pages 49
- Business Cards 3 50
- Scan Preparation 51
- Receipts 3 52
- Plastic Cards 3 54
- Prepare Your Network 4 55
- Before Network Scanning 4 56
- Prepare Your Network 57
- 2 Click OK 58
- 5 Click Add 61
- Scan Using Your Computer 5 63
- 2 Click (Scan) 67
- 3 Select the Scan tab 68
- 7 Click OK 69
- 9 Do one of the following: 69
- Scan to an Office File 5 70
- Scan Business Cards 5 71
- 1 Select the Scan tab 73
- 3 Do one of the following: 73
- Scan Plastic Cards 5 74
- 1 Create a Custom tab 80
- 1 Select the SCAN tab 87
- 2 Click (Image) 87
- 4 Click Start Scanning 87
- 2 Click (OCR) 88
- 2 Click (E-mail) 89
- 2 Click (File) 90
- 6 Click Start Scanning 93
- (CUSTOM SCAN) (Macintosh) 5 96
- User-defined Button 5 97
- Settings tab (Scan to File) 99
- Scan Using Your Computer 100
- Installing BR-Receipts 5 106
- Applications 5 107
- 4 Click the Select button 109
- 7 Click the Scan button 109
- 0 Click the Start button 110
- TWAIN Driver Settings 5 111
- 8 2-sided Scanning 113
- WIA Driver Settings 5 114
- 1 Load your document 115
- 4 Click the Scan button 115
- (ADS-1500W only) 5 116
- (Macintosh) 5 119
- 5 Click the Start button 120
- × 300 dpi, 400 × 400 dpi 122
- × 600 dpi 122
- 5 2-sided Scanning 123
- 3 Load your document 125
- 6 Click the Scan button 125
- ICA Driver Settings 5 126
- Kind Configurable Settings 127
- Text Threshold 127
- Scan Using Captiva 129
- QuickScan™ Pro or ISIS 129
- Applications 129
- (Windows 129
- Start Web Based Management 6 130
- Scan Using the Control Panel 131
- 8 Set Auto Deskew 135
- 9 Set Skip Blank Page 135
- 0 Click Submit 135
- 5 Press Options 138
- 7 Press Start 138
- (ADS-1500W only) 6 139
- Scan to PC (USB Connect) 6 144
- SP2 or Later 150
- 7 and Windows 150
- Register an E-mail Address 6 158
- Change an E-mail Address 6 158
- Delete an E-mail Address 6 159
- Set Up a Group 6 159
- Change a Group 6 160
- Delete a Group 6 161
- Scan Plastic Cards 6 162
- 5 Change the settings 165
- 7 Change the settings 169
- 4 Change the settings 170
- 6 Change the settings 174
- 1 Press Shortcuts 176
- 2 Press 176
- 5 Do one of the following: 176
- Card Scan 6 177
- Rename or Delete a Shortcut 6 178
- Computer 179
- Error Notifications 7 180
- (Macintosh) 7 181
- 4 Click the OK button 183
- General Setup) 186
- Windows 186
- Macintosh 186
- Routine Maintenance 8 188
- Clean the Scanner 8 189
- Routine Maintenance 191
- Replace Consumables 8 193
- 1-800-947-1445 (fax) 194
- In Canada: 194
- 1 Press (Settings) 196
- 3 Press Machine Info 196
- Replace the Separation Pad 8 197
- Replace the Pick-up Roller 8 200
- Reset the Usage Counters 8 202
- Troubleshooting 9 207
- Troubleshooting 208
- 4 Close the Front Cover 211
- 5 Press 211
- Long Paper Jam 9 213
- Card Jam 9 213
- 2 Remove the jammed card 214
- Plastic Card Difficulties 9 218
- Software Difficulties 9 219
- Network Difficulties 9 221
- Other Difficulties 9 222
- Machine Information 9 223
- WLAN Enable/Disable 9 225
- Reset the Machine 9 226
- Reset Functions 9 226
- 5 Click Apply and then OK 230
- Specifications A 231
- Specifications 232
- Scanner A 233
- Interfaces A 234
- Network A 234
- Computer Requirements A 235
- Appendix B 236
- Appendix 237
- Service Call Indications B 244
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