Brother 5070N - HL B/W Laser Printer User's Guide

Brother Laser PrinterHL-5030HL-5040HL-5050HL-5070NUser's GuideVersion 1For visually-impaired usersPlease see the two HTML files, index_win.html a

IXInternational ENERGY STAR® Compliance StatementThe purpose of the International ENERGY STAR® Program is to promote the development and popularizatio

ROUTINE MAINTENANCE 5 - 2Toner cartridge A new toner cartridge contains enough toner to print up to 3,300 (standard cartridge) or up to 6,500 (high

5 - 3 ROUTINE MAINTENANCEToner Empty messageIf the LED shows the message below, the printer has run out of toner or the toner is not evenly distribu

ROUTINE MAINTENANCE 5 - 42Pull out the drum unit assembly (drum unit with toner cartridge).Figure 5-4Caution We recommend that you place the drum u

5 - 5 ROUTINE MAINTENANCE4Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to side five or six

ROUTINE MAINTENANCE 5 - 6CautionPut the toner cartridge in the drum unit immediately after you have removed the protective cover. Do not touch the s

5 - 7 ROUTINE MAINTENANCE7Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right sev

ROUTINE MAINTENANCE 5 - 8Drum unitThis printer can print up to 20,000 pages* with one drum unit.* At 5% print coverage (A4 or Letter size). The actu

5 - 9 ROUTINE MAINTENANCEReplacing the drum unitFollow these steps to replace the drum unit. You can also view the drum unit replacement method in t

ROUTINE MAINTENANCE 5 - 103Push down the blue lock lever and take the toner cartridge out of the drum unit assembly.Figure 5-18CautionHandle the ton

5 - 11 ROUTINE MAINTENANCE6Put the drum unit assembly in the printer.Make sure that the printer is turned on, the front cover is open and the Status

XIEC 60825 specification (220 to 240 volt model only)This printer is a Class 1 laser product as defined in IEC 60825 specifications. The label shown b

ROUTINE MAINTENANCE 5 - 12CleaningClean the outside and inside of the printer regularly with a dry soft cloth. When you replace the toner cartridge

5 - 13 ROUTINE MAINTENANCEReplacing maintenance partsYou need to replace the maintenance parts regularly to maintain print quality. You should repla

TROUBLESHOOTING 6 - 16Identifying your problemFirst, check the following: The power plug is connected properly and the printer is turned on. All o

6 - 2 TROUBLESHOOTINGError messages in the status monitorThe Status Monitor will report problems with the printer. Take the corrective actions liste

TROUBLESHOOTING 6 - 3Error message printoutsThe printer will report problems by printing an error message as defined in the following table. Take th

6 - 4 TROUBLESHOOTINGPaper handling First, make sure that you are using paper that meets Brother recommended paper specifications. See What kind of

TROUBLESHOOTING 6 - 5Paper jams and how to clear themWhen a paper jam occurs, the printer indicates it by lighting the control panel LEDs as shown b

6 - 6 TROUBLESHOOTING1Pull the paper tray completely out of the printer. Figure 6-32Pull the jammed paper up and out of the printer.Figure 6-43Press

TROUBLESHOOTING 6 - 74Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly

6 - 8 TROUBLESHOOTING5Open the back output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7. Figure

XIIMPORTANT - For Your SafetyTo ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin power outlet that is

TROUBLESHOOTING 6 - 98Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any

6 - 10 TROUBLESHOOTINGOther problemsFor Macintosh® with USBImproving the print qualityThis section provides information on the following topics:Prob

TROUBLESHOOTING 6 - 11Ghost Make sure you use paper that meets our specifications. Rough-surfaced paper or thick print media may cause this problem

6 - 12 TROUBLESHOOTINGWhite Spots on black text and graphics at 94 mm (3.7 in.) intervalsBlack Spots at 94 mm (3.7 in.) intervals If the problem is

TROUBLESHOOTING 6 - 13Black toner marks across the page The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit in Chapte

6 - 14 TROUBLESHOOTINGWhite lines down the page You may clear the problem by wiping the scanner window with a soft cloth. See Cleaning in Chapter 5

TROUBLESHOOTING 6 - 15Envelope creases Open the back output tray and push down the blue tabs at the left and right hand sides (as shown in the figu

6 - 16 TROUBLESHOOTINGSolving print problemsProblem RecommendationThe printer prints unexpectedly or it prints garbage data. Make sure the printer

A - 1 APPENDIXAPrinter specificationsEngine*1 From standard paper tray*2 High Resolution ControlAppendixModel HL-5030 HL-5040 / HL-5050 / HL-5070NTe

APPENDIX A - 2Controller*3 Hi-Speed USB 2.0 (480 Mbps) is up to 40 times faster and compatible with original USB (12 Mbps).*4 HL-5050 and HL-5070N

XIIWiring information (for UK)ImportantIf the mains plug that is supplied with this printer is not suitable for your plug socket, remove the plug from

A - 3 APPENDIXSoftwareControl panelPaper handling*8 AppleTalk only*9 Instructional animations for problem solving*10 The Driver Deployment Wizard

APPENDIX A - 4Media specifications*12 Up to 10 sheetsModel HL-5030 HL-5040 HL-5050 HL-5070NMedia types Multi-purpose trayN/A Plain paper, Bond paper

A - 5 APPENDIXSuppliesDimensions / WeightsOtherModel HL-5030 HL-5040 HL-5050 HL-5070NToner Standard cartridge3,300 pages A4/Letter pages @5% coverag

APPENDIX A - 6Important information for choosing your paperThis section provides information to help you choose paper to use with this printer.Befor

A - 7 APPENDIXMoisture contentMoisture content is the amount of water left in the paper after manufacture. It is one of the important characteristic

APPENDIX A - 8TrademarksThe Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are registered t

I - 1INDEXAaccessories and supplies (USA) ...VAccessories tab ...2-8automatic emulation

I - 2toner empty ...3-3, 5-3toner low ...3-3, 5-2trademarks .

XIIITrademarksThe Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are registered trademarks in

XIV“EC” Declaration of ConformityManufacturerBrother Industries Ltd.,15-1, Naeshiro-cho, Mizuho-ku,Nagoya 467-8561, JapanPlantBrother Corporation (Asi

XVTable of Contents1About this printer ...

XVI3Control panel ...

ABOUT THIS PRINTER 1 - 11What is in the box?When you unpack the printer, check to see that you have all of the following parts.1Printer2Drum Unit As

1 - 2 ABOUT THIS PRINTERFront viewFront View* Figure 1-11Face-down Output Tray Support Flap (Support Flap)2Control Panel3Front Cover Release Button4

ILaser printerHL-5000 seriesUser's GuideDefinitions of warnings, cautions, and notesWe use the following terms throughout this User’s Guide:You m

ABOUT THIS PRINTER 1 - 3Back viewBack view*Figure 1-21Face-up Output Tray (Back Output Tray)2AC Power Connector3(HL-5040, HL-5050 and HL-5070N) Para

1 - 4 ABOUT THIS PRINTERPositioning the printerPlease read the following before you use the printer. Power supplyUse the printer within the recommen

ABOUT THIS PRINTER 1 - 5What kind of paper can I use?Type and size of paperThe printer loads paper from the installed paper tray, manual feed tray o

1 - 6 ABOUT THIS PRINTERRecommended paper Before you buy a lot of paper, please test some to make sure that the paper is suitable. Use paper that

ABOUT THIS PRINTER 1 - 7Printable areaWhen using PCL emulation, the edges of the paper that cannot be printed on are shown below.Portrait Figure 1-3

1 - 8 ABOUT THIS PRINTERPrinting methodsPrinting on plain paper You can print on plain paper from the paper tray or manual feed tray. For the paper

ABOUT THIS PRINTER 1 - 92Pull the paper tray completely out of the printer.Figure 1-53While pressing the blue paper-guide release lever, slide the p

1 - 10 ABOUT THIS PRINTER4Put paper in the tray. Check that the paper is flat in the tray at all four corners.Figure 1-75Put the paper tray firmly b

ABOUT THIS PRINTER 1 - 116Send the print data to the printer.Pull up the output tray support flap to prevent paper from sliding off the top output t

1 - 12 ABOUT THIS PRINTERPrinting on plain paper from the manual feed tray (For HL-5030 and HL-5040)1Select the Paper Size, Media Type, Paper Source

IITo use the printer safelyCautionUse water or neutral detergents for cleaning. Cleaning with volatile liquids such as thinner or benzene will damage

ABOUT THIS PRINTER 1 - 133Open the manual feed tray. Slide the paper guides to fit the paper size.Figure 1-114Using both hands put paper in the manu

1 - 14 ABOUT THIS PRINTERPrinting on plain paper from the multi-purpose tray (MP tray) (For HL-5050 and HL-5070N)1Select the Paper Size, Media Type,

ABOUT THIS PRINTER 1 - 152Open the MP tray and lower it gently.Figure 1-133Pull out the MP tray support flap.Figure 1-144When putting paper in the M

1 - 16 ABOUT THIS PRINTER5While pressing the paper-guide release lever, slide the paper guide to fit the paper size.Figure 1-166Send the print data

ABOUT THIS PRINTER 1 - 17Printing on thicker paper and card stock When the back output tray is pulled down, the printer has a straight paper path fr

1 - 18 ABOUT THIS PRINTER3Send the print data to the printer.4Open the manual feed tray. Slide the paper guides to fit the paper size.Figure 1-195Us

ABOUT THIS PRINTER 1 - 196After the printed page comes out of the printer, put in the next sheet of paper as in Step 5 above. Repeat for each page t

1 - 20 ABOUT THIS PRINTERPrinting on thicker paper and card stock from the multi-purpose tray (MP tray)(For HL-5050 and HL-5070N)1Select the Paper S

ABOUT THIS PRINTER 1 - 212Open the back output tray, and then pull out the face-up output tray support if necessary.Figure 1-223Open the MP tray and

1 - 22 ABOUT THIS PRINTER5When putting paper in the MP tray, make sure it touches the back of the tray and remains under the maximum paper height gu

IIIBrother Numbers (USA and Canada)Register your productIMPORTANT: For technical help you must call the country where you bought the Printer. Calls mu

ABOUT THIS PRINTER 1 - 23CautionRemove each sheet immediately after printing. Stacking the sheets may cause a paper jam or the paper to curl.Figure

1 - 24 ABOUT THIS PRINTERPrinting on envelopes Types of envelopes to avoidDo not use envelopes: that are damaged, curled, wrinkled, or an usual sha

ABOUT THIS PRINTER 1 - 25Printing on envelopes from the manual feed tray (For HL-5030 and HL-5040)The printer has a straight paper path from the man

1 - 26 ABOUT THIS PRINTER3Send the print data to the printer.4Open the manual feed tray. Slide the paper guides to fit the envelope size.Figure 1-31

ABOUT THIS PRINTER 1 - 275Using both hands put the envelope in the manual feed tray until the front edge of the envelope touches the paper feed roll

1 - 28 ABOUT THIS PRINTER6After the printed envelope comes out of the printer, the printer will wait until you put in the next envelope. Repeat Step

ABOUT THIS PRINTER 1 - 29Printing on envelopes from the MP tray (For HL-5050 and HL-5070N)The printer has a straight paper path from the MP tray to

1 - 30 ABOUT THIS PRINTER2Open the back output tray, and then pull out the face-up output tray support if necessary.Figure 1-343Open the MP tray and

ABOUT THIS PRINTER 1 - 315Put envolopes in the MP tray so that they touch the back of the tray and remain under the maximum paper height guides on b

1 - 32 ABOUT THIS PRINTER6Press and slide the paper-width guide to fit the envelope size.Figure 1-397Send the print data to the printer.8After you f

IVCustomer ServiceIn USA 1-800-276-7746 In Canada 1-877-BROTHER (514) 685-6464 (In Montreal) If you have any comments or suggestions, please write to

ABOUT THIS PRINTER 1 - 33Printing on transparenciesYou can print on transparencies from the paper tray, manual feed tray or MP tray.Printing on tran

1 - 34 ABOUT THIS PRINTER2Pull the paper tray completely out of the printer.Figure 1-403While pressing the blue paper-guide release levers, slide th

ABOUT THIS PRINTER 1 - 355Put the paper tray firmly back in the printer.6Send the print data to the printer.Figure 1-44CautionRemove each transparen

1 - 36 ABOUT THIS PRINTERPrinting on transparencies from the manual feed tray (For HL-5030 and HL-5040)When the back output tray is open, the printe

ABOUT THIS PRINTER 1 - 373Send the print data to the printer4Open the manual feed tray. Slide the paper guides to the transparency size.Figure 1-475

1 - 38 ABOUT THIS PRINTER6After the printed transparency comes out of the printer, put in the next transparency as described in Step 5 above. Repeat

ABOUT THIS PRINTER 1 - 39Printing on transparencies from the MP tray (For HL-5050 and HL-5070N)When the back output tray is open, the printer has a

1 - 40 ABOUT THIS PRINTER2Open the back output tray.Figure 1-493Send the print data to the printer.4Open the MP tray and lower it gently.Figure 1-51

ABOUT THIS PRINTER 1 - 415Pull out the MP tray support flap. Figure 1-526When putting transparencies in the MP tray, make sure they touch the back o

1 - 42 ABOUT THIS PRINTER8After you finish printing, close the back output tray.CautionRemove each transparency immediately after printing. Stacking

VInternet addressesBrother Global Web Site: For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Uti

ABOUT THIS PRINTER 1 - 43Printing on both sides of the paper (manual duplex printing)The supplied PCL printer drivers for Windows® 95/98/Me, Windows

1 - 44 ABOUT THIS PRINTERManual duplex printing from the manual feed tray (For HL-5030 and HL-5040)Caution Before you put the sheets back in the ma

ABOUT THIS PRINTER 1 - 45Manual duplex printing from the multi-purpose tray (For HL-5050 and HL-5070N)Caution Before putting the sheets back in the

1 - 46 ABOUT THIS PRINTERGuidelines for printing on both sides of the paper If the paper is thin, it may wrinkle. If paper is curled, straighten i

ABOUT THIS PRINTER 1 - 47Paper orientation for printing on both sides of the paperThe printer prints the second page first.If you print 10 pages on

2 - 1 DRIVER AND SOFTWARE2Printer driver A printer driver is software that translates data from the format used by a computer to the format that a p

DRIVER AND SOFTWARE 2 - 2For Windows® Features in the PCL printer driverYou can download the latest printer driver or get other information by acces

2 - 3 DRIVER AND SOFTWAREAdvanced tab Change the tab settings by clicking the following icons:1Print Quality2Duplex3Watermark 4Page Setting5Device O

DRIVER AND SOFTWARE 2 - 4Print QualitySelect the resolution, toner save and print settings or gray printing setting.ResolutionYou can change the res

2 - 5 DRIVER AND SOFTWAREDevice OptionsYou can set the following Printer Function modes in this tab:(You can jump to the page for each Printer Funct

VIFrequently asked questions (FAQs)The Brother Solutions Center is our one-stop resource for all your Printer needs. You can download the latest softw

DRIVER AND SOFTWARE 2 - 6Job SpoolingThe printer saves data that you want reprinted.You can reprint a document without sending the data again from y

2 - 7 DRIVER AND SOFTWAREPage Protection‘Page Protection’ refers to a setting that reserves additional memory for the creation of full page images.S

DRIVER AND SOFTWARE 2 - 8Accessories tab When you install the optional lower tray unit, you can add it and select its settings in the Accessories ta

2 - 9 DRIVER AND SOFTWARESupport tab You can download the latest driver or by accessing the Brother Solutions Center at http://solutions.brother.c

DRIVER AND SOFTWARE 2 - 10Features in the PS printer driver You can download the latest driver by accessing the Brother Solutions Center at http://s

2 - 11 DRIVER AND SOFTWAREDevice Settings tab Select the options you installed.

DRIVER AND SOFTWARE 2 - 12Layout tabYou can change the Layout setting by selecting the setting in the Orientation, Page Order and Page Per Sheet.If

2 - 13 DRIVER AND SOFTWAREPaper / Quality tabSelect the Paper Source.

DRIVER AND SOFTWARE 2 - 14Advanced options1Select the Paper Size and Copy Count.2Set the Print Quality, Scaling and TrueType Font setting.3You can c

2 - 15 DRIVER AND SOFTWAREFor Macintosh® This printer supports Mac® OS 8.6 to 9.2 and Mac® OS X 10.1 to 10.2.You can download the latest driver by a

VIIImportant information: RegulationsFederal Communications Commission (FCC) Declaration of Conformity (For USA)Responsible Party: Brother Internation

DRIVER AND SOFTWARE 2 - 16Specific settingsSet the Media Type, Resolution, Toner Save, and other settings.Brother Laser driverPS driver

2 - 17 DRIVER AND SOFTWARESoftwareSoftware for Networks BRAdmin ProfessionalThe BRAdmin Professional software is a utility for managing your Brother

DRIVER AND SOFTWARE 2 - 18Automatic Emulation SelectionThis printer has an Automatic Emulation Selection feature. When the printer receives data fro

CONTROL PANEL 3 - 13This section refers to the four Light Emitting Diodes (LEDs) (Toner, Drum, Paper, Status) and the two control panel buttons (Job

3 - 2 CONTROL PANELLEDPrinter statusFigure 3-2Sleep modeThe power switch is off or the printer is in Sleep mode. Pressing the Go button wakes up the

CONTROL PANEL 3 - 3Figure 3-6Data remaining in memoryPrint data remains in the printer memory. If the Status LED is on for a long time and nothing h

3 - 4 CONTROL PANELFigure 3-10Paper jam Clear the paper jam. See Paper jams and how to clear them in Chapter 6. If the printer does not start printi

CONTROL PANEL 3 - 5Service call indicationsIf there is an error that cannot be put right, the printer will show that a service call is needed by lig

3 - 6 CONTROL PANELTable 1: LED indications after pressing Go and Job CancelMake a note of the indication and report the error status to your dealer

CONTROL PANEL 3 - 7Control panel buttons The control panel buttons have the following functions:Cancel printingIf you press the Job Cancel button wh

VIIIIndustry Canada Compliance Statement (For Canada)This Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la class

3 - 8 CONTROL PANELPrint a test pageYou can use the Go button or the printer driver to print a test page.Using control panel button1Turn off the pri

CONTROL PANEL 3 - 9Printer SettingsYou can print the current settings using the control panel button or printer driver.Using the control panel butto

3 - 10 CONTROL PANELPrint fonts (For HL-5040, HL-5050 and HL-5070N)You can print a list of the internal fonts using the control panel button or prin

CONTROL PANEL 3 - 11Network factory default setting (For HL-5070N)If you wish to reset the print server back to its default factory settings (resett

OPTIONS 4 - 14This printer has the following optional accessories. You can increase the capabilities of the printer with these items. Click the symb

4 - 2 OPTIONSInstalling additional memory1Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the pr

OPTIONS 4 - 34Hold the DIMM with your fingers on the side edges and your thumb on the back edge. Line up the notches on the DIMM with the DIMM slot.

4 - 4 OPTIONSLower tray unit (LT-5000) (For HL-5040, HL-5050 and HL-5070N)The lower tray unit is an optional device that can hold extra paper. It ca

OPTIONS 4 - 5Print server (NC-2010p/NC-2100p) (For HL-5040, HL-5050 and HL-5070N)An optional network print server (NC-2010p/NC-2100p) allows you to

5 - 1 ROUTINE MAINTENANCE5You will need to replace certain parts and clean the printer regularly. You can see the maintenance video in the Maintenan