Brother MFC-9465CDN User's Guide Page 124
- Page / 132
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
119
10
I cannot complete the wireless network setup configuration.
Question Interface Solution
Is your security settings
(SSID/Network Key)
correct?
wireless Reconfirm and choose the correct security settings.
• The manufacturer's name or model no. of the WLAN access
point/router may be used as the default security settings.
• See the instructions supplied with your WLAN access point/router for
information on how to find the security settings.
• Ask the manufacturer of your WLAN access point/router or ask your
Internet provider or network administrator.
For information on what the SSID and Network Key are, see SSID,
Network Key and channels in the Network Glossary.
Are you using MAC address
filtering?
wireless Confirm the MAC address of the Brother machine is allowed in the filter. You
can find the MAC address from Brother machine's control panel. (See
Function table and default factory settings on page 54.)
Is your WLAN access
point/router in a stealth
mode? (not broadcasting
the SSID)
wireless You should type the correct SSID name or Network Key by hand.
Check the SSID name or the Network Key in the instructions supplied
with your WLAN access point/router and reconfigure the wireless
network setup. (For more information, see Configuring your machine
when the SSID is not broadcast on page 18.)
I have checked and tried all
of the above, but still cannot
complete the wireless
configuration. Is there
anything else I can do?
wireless Use the Network Connection Repair Tool. See Brother machine cannot print
or scan over the network. Brother machine is not found on the network even
after the successful installation. on page 120.
Brother machine is not found on the network during the MFL-Pro Suite installation.
Question Interface Solution
Are you using security
software?
wired/
wireless
Choose to search for Brother machine again on the installer dialog.
Allow access when the alert message of the security software appears
during the MFL-Pro Suite installation.
For more information about security software, see I'm using security
software. on page 122.
Is your Brother machine
placed too far from the
WLAN access point/router?
wireless Place your Brother machine within about 3.3 feet (1 meter) from the WLAN
access point/router when you configure the wireless network settings.
Are there any obstructions
(walls or furniture, for
example) between your
machine and the WLAN
access point/router?
wireless Move your Brother machine to an obstruction-free area, or closer to the
WLAN access point/router.
- NETWORK 1
- USER’S GUIDE 1
- Definitions of notes 2
- IMPORTANT NOTE 2
- Table of Contents 3
- 5 Control panel setup 40 4
- 6 Web Based Management 71 4
- Introduction 1 6
- Other Network features 1 7
- Secure Function Lock 2.0 1 8
- Store Print Log to Network 1 8
- Using the control panel 2 9
- Programs for Windows 10
- 2000 users 10
- Other Management Utilities 2 12
- Web BRAdmin (Windows 13
- BRPrint Auditor (Windows 13
- MFC-9970CDW) 14
- For Infrastructure mode 3 15
- For Ad-hoc mode 3 16
- (Infrastructure mode) 3 17
- Push Button Configuration 18
- IMPORTANT 22
- For example: 28
- For Touchscreen models 3 32
- Control panel setup 5 45
- Control panel setup 46
- DNS Server 5 47
- Status 5 48
- Signal 5 48
- Comm.Mode 5 49
- Mail Address 5 49
- Setup Server 5 50
- Notification 52
- Relay Broadcast 52
- Relay Domain 52
- Relay Report 52
- Setting Fax to Server to On 5 54
- MFC-9970CDW) 5 58
- MFC-9560CDW 5 62
- DCP-9270CDN 5 67
- MFC-9970CDW 5 70
- Web Based Management 6 76
- Management (web browser) 6 77
- Password information 6 78
- Secure Function Lock 2.0 6 79
- Setting up public mode 6 81
- Other features 6 81
- Web Based Management 82
- Store Print Log to Network 6 84
- Error Detection Setting 6 86
- LDAP operation 92
- Internet fax Overview 8 94
- How to Internet fax 8 96
- Relay broadcasting 8 99
- TX Verification Mail 8 101
- Error mail 8 102
- Security features 9 103
- Security features 104
- (Windows 111
- Click Next 118
- Click Finish 118
- How to create a CSR 9 119
- Troubleshooting 10 123
- Troubleshooting 124
- Appendix A A 130
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