Brother HL 2270DW User Manual Page 117
- Page / 150
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Troubleshooting
113
5
Toner specks
Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem. See Acceptable paper and other print media
on page 3.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
The fuser unit may be contaminated. Call Brother Customer Service.
Hollow print
Make sure that you use paper that meets our specifications. See Acceptable
paper and other print media on page 3.
Choose Thick Paper mode in the printer driver, or use thinner paper than what
you are now using.
Check the machine’s environment. Conditions such as high humidity can cause
hollow print. See Safety and Legal booklet.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
All black
Clean the primary corona wire inside the drum unit by sliding the green tab. Be
sure to return the green tab to the home position (a). See Cleaning the corona
wire on page 85.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
White lines across the page
Make sure that you use paper that meets our specifications. A rough surfaced
paper or thick print media can cause problems.
Make sure that you choose the correct media type in the printer driver.
Make sure that a torn piece of paper is not stuck inside the machine blocking the
scanner.
The problem may disappear by itself. Print multiple pages to clear this problem,
especially if the machine has not been used for a long time.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
Lines across the page
Clean the primary corona wire in the drum unit. See Cleaning the corona wire
on page 85.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 79.
Examples of poor print
quality
Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
- USER’S GUIDE 1
- Using this guide 2
- Table of Contents 3
- 5 Troubleshooting 100 4
- A Appendix 121 4
- D Index 145 4
- Printing Methods 1 5
- Type and size of paper 1 8
- IMPORTANT 10
- Unprintable area 1 13
- Printing methods 1 14
- Printing Methods 15
- Duplex printing 1 24
- HL-2275DW only) 1 25
- Manual duplex printing 1 26
- Driver and Software 2 27
- Driver and Software 28
- Basic tab 2 29
- Paper Size 2 30
- Orientation 2 30
- Copies 2 30
- Media Type 2 31
- Resolution 2 31
- Print Settings 2 31
- Multiple Page 2 31
- Duplex / Booklet 2 32
- Paper Source 2 33
- Advanced tab 2 34
- Scaling 2 34
- Reverse Print 2 34
- Use Watermark 2 35
- Header-Footer Print 2 35
- Toner Save Mode 2 35
- Administrator 2 35
- Other Print Options... 2 36
- Use Reprint 2 36
- Sleep Time 2 36
- Density Adjustment 2 36
- Error Message Printout 2 37
- Improve Print Output 2 37
- Skip Blank Page 2 37
- Print Profiles tab 2 38
- Support 2 40
- Tray Settings 2 41
- Status Monitor 2 42
- Choosing page setup options 2 43
- Choosing printing options 2 44
- Cover Page 2 45
- Layout 2 45
- Manual Duplex Printing 2 51
- For Mac OS X 10.4.11 52
- Select Layout 52
- Select Paper Handling 52
- Printer driver for Windows 55
- Software 2 56
- Control Panel 3 57
- Control Panel 58
- Service call indications 3 62
- Go button 3 64
- Print a test page 3 65
- Using the printer driver 3 66
- Using the Go button 3 66
- Default settings 3 68
- Settings Reset 3 69
- Routine Maintenance 4 70
- Toner cartridge 4 74
- REPLACE TONER 4 75
- TONER ENDED 4 80
- Drum unit 4 81
- REPLACE DRUM 4 82
- DRUM STOP 4 82
- Replacing the drum unit 4 83
- Cleaning the drum unit 4 91
- Close the front cover 101
- Routine Maintenance 102
- Troubleshooting 5 104
- user) or Status 105
- Troubleshooting 106
- Paper handling 5 107
- Problem Recommendation 108
- The paper slides off the top 108
- Improving the print quality 5 116
- (3.71 in.) 118
- ABCDEFGH 119
- Solving print problems 5 123
- Other problems 5 124
- Appendix A 125
- Controller A 126
- Software A 127
- Control panel A 127
- Paper handling A 127
- Media specifications A 128
- Supplies A 129
- Dimensions / weights A 129
- Appendix 130
- Computer requirements A 131
- Unit Europe USA 132
- 80 to 90 75 to 90 132
- Paper size A 134
- HL-2275DW only) A 135
- Definition of parameters A 138
- Bar code mode A 138
- Bar code A 139
- Quiet zone A 140
- Expanded character rotation A 141
- Bar code data start A 141
- Box drawing A 143
- Line block drawing A 143
- Countries) 145
- Description Item 148
- Toner Cartridges 148
- Drum Unit DR-420 148
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