Brother HL 4040CN User Manual download pdf (Page 158)

Troubleshooting

151

General problems 13

CD-ROM is inserted, but does not start automatically 13

If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM.

In this case, execute Start.exe in the root directory of the CD-ROM.

My computer cannot find the printer/print server

I cannot make a necessary connection to the printer/print server.

My printer/print server does not appear in the window of BRAdmin Light 13

 For Windows

The Firewall setting on your computer may be rejecting the necessary network connection. In this case,

you will need to disable the Firewall on your computer and re-install the drivers.

Windows

XP SP2 users: 13

a Click the Start button, Settings, and then Control Panel.

b Double click Windows Firewall.

c Click the General tab. Verify that Off (not recommended) is selected.

d Click OK.

Windows

XP SP1 users: 13

a Locate the “Windows” key on your keyboard. These are the keys with the Windows logo on it.

b Press the “Windows” key plus the “E” key to open My Computer.

c On the left, right click My Network Places, click Properties, then right click Local Area Connection

and click Properties.

d Click the Advanced tab. Under Internet Connection Firewall, verify that the box next to Protect

my computer... is unchecked. If the box is selected, click the box to remove the check. Then, click

OK.

e Once your firewall is disabled, try reinstalling the Brother software package. For instructions on how

to install from the CD-ROM, use the Quick Setup Guide we have provided with the printer.

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Brother HL 4040CN User Manual Page 158