Brother P2500 User Manual

Brother Laser Printer / Scanner / CopierP2500User’s GuidePlease read this manual thoroughly before using the printer. You can print or view this manua

CHAPTER 1 ABOUT THIS MACHINE1-1CHAPTER 1 ABOUT THIS PRINTERMake Sure All the Items Are in the CartonCarton ContentsWhen you unpack the printer, check

CHAPTER 4 TROUBLESHOOTING4-13Improving the Print Quality!CautionIf the “CHANGE DRUM SOON” message is on the LCD, you will clear a printquality problem

4-14Image default examples RecommendationGhost• Make sure you are using paper that meets thespecifications. Rough surfaced paper, paper that hasabsor

CHAPTER 4 TROUBLESHOOTING4-15Image default examples Recommendation94 mm(3.7 in.)94 mm(3.7 in.)White SpotsPrinted pages have white spots inblack text a

4-16Image default examples RecommendationABCDEFGHabcdefghijkABCDabcde01234Black Horizontal repetitivedefectsToner scatters and stains theprinted page.

CHAPTER 4 TROUBLESHOOTING4-17Image default examples RecommendationABCDEFGHabcdefghijkABCDabcde01234Black Vertical linesPrinted pages are stained witht

4-18Image default examples RecommendationABCDEFGHabcdefghijkABCDabcde01234Page skew• Make sure the paper or other media is loaded into thepaper casse

CHAPTER 4 TROUBLESHOOTING4-19How to print correctlyThis section provides information on the following topics:problem with Copy Go to page 4-20problem

4-20Problem RecommendationMy headers or footersappear when I view mydocument on screen butdo not show up when Iprint them.• Most laser printers have

CHAPTER 4 TROUBLESHOOTING4-21ScanProblem RecommendationThe printer cannot scan. Check the following:• The printer is connected directly to the comput

APPENDIXA-1APPENDIXPrinter Technical SpecificationsPrintingPrint Method Electrophotography by semiconductor laser beam scanningLaser Wavelengh: 780 nm

1-2 About your printerFig. 1-2 Front View Fig. 1-3 Rear ViewControl panelAutomaticdocument feederTray extension flapPaper cassetteFront coverManual

A-2Print Media Toner cartridge:Life Expectancy: 3,000 pages/standard capacity toner cartridge6,000 pages/high capacity toner cartridge(When printing A

APPENDIXA-3ScanningResolution 600 x 600 dpi interpolated with 256 levels of graySoftware • TWAIN driver (for Windows and Macintosh users)• For USA and

A-4Electrical and MechanicalPower Source U.S.A. and Canada: AC 110 to 120 V, 50/60 HzEurope and Australia: AC 220 to 240 V, 50/60 HzPower Consumption

APPENDIXA-5Parallel Interface Specifications✒ Note To ensure best quality performance use an IEEE 1284 compliant parallelcable between the printer a

A-6✒ NoteTo use bi-directional communication, an interface cable which has the pinconnections as above must be used.Pin1182193420562178229102411231213

APPENDIXA-7Universal Serial Bus (USB) InterfaceInterface Connector4 321 Fig. A-2 USB interface connectorPin AssignmentPi

A-8Resident FontsThe following bitmapped fonts are resident in this printer.Bitmapped FontsThis printer has the following bitmapped fonts. They can be

APPENDIXA-9OCR Symbol SetsWhen the OCR-A or OCR-B font is selected, the corresponding symbol set is alwaysused.• OCR-A • OCR-BHP LaserJet 5P ModeRom

A-10

APPENDIXA-11The following table shows characters available only in the correspondingcharacter set. The numbers at the top of the table are code values

CHAPTER 1 ABOUT THIS MACHINE1-3Features of your printer❏ Full Copier FunctionMultiple copies are easy to print using the Sort key on the control panel

A-12The following table shows characters available only in the correspondingcharacter set. The numbers at the top of the table are code values with wh

APPENDIXA-13TrademarksThe Brother logo is a registered trademark of Brother Industries, Ltd.Apple, the Apple Logo, and Macintosh are trademarks, regis

APPENDIXiREGULATIONSFederal Communications Commission(FCC) Declaration of Conformity(For USA Only)Responsible Party : Brother International Corporatio

iiImportantA shielded interface cable should be used in order to ensure compliance with the limitsfor a Class B digital device.Changes or modification

APPENDIXiiiLaser Safety (For 110–120 V Model Only)This printer is certified as a Class I laser product under the U.S. Department of Healthand Human Se

ivDeclaration of Conformity (For Europe)We, Brother Industries, Ltd.,15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japandeclare that this product is

APPENDIXvCautionUse of controls, adjustments or performance of procedures other than those specified inthis manual may result in hazardous radiation e

viIMPORTANT - For Your SafetyTo ensure safe operation the three-pin electrical plug supplied must be inserted onlyinto a standard three-pin power poin

APPENDIXviiIMPORTANT - Wiring Information (For U.K. only)If the power cord supplied with this printer is not suitable for your electrical outlet,remov

viiiThe wire which is coloured blue must be connected to the terminal which is markedwith the letter “N” or coloured black or blue.The wire which is c

1-4❏Sophisticated Viewer and Document management Software‘Wordcraft UnimessageTMPro’ (For other Countries)Wordcraft UnimessageTM Pro Viewer is a sophi

INDEXINDEXINDEX-A-Alarm LED...1-49automatic document feeder...1-2-B-bitmap

CHAPTER 1 ABOUT THIS MACHINE1-5❏Printer Status Monitor for USB interface cable or LPTx port usersonly (For Windows 95/98 users only)The printer drive

1-6❏ Environment-FriendlyEconomy Printing ModeThis feature will cut your printing cost by saving toner. It is useful to printdraft copies for proof-re

CHAPTER 1 ABOUT THIS MACHINE1-7What Are the Available Printer Options❏ Lower Tray Unit (LT-400)A lower tray unit expands the paper source capacity. Y

1-8Choose a LocationPlease take note of the following before using the printer.Power Supply• Use the printer within the specified power range. AC po

CHAPTER 1 ABOUT THIS MACHINE1-9• Do not place the printer near devices that contain magnets or generatemagnetic fields.• Do not subject the printer

1-10What Type of paper can I useMedia Type Paper type Paper sizePaper cassette(standard)Cut sheetTransparencyletter, A4, ISO B5,Executive, A5, A6,l

TABLE OF CONTENTSiTABLE OF CONTENTSDEFINITIONS OF WARNINGS, CAUTIONS, AND NOTES viTO USE THE PRINTER SAFELY viSHIPMENT OF THE PRINTER viiFOR TECHNICAL

CHAPTER 1 ABOUT THIS MACHINE1-11Manual feed slotCut Sheet EnvelopeBasis Weight 64 to 157 g/m2(17 to 42 lb.)75 to 90 g/m2 singlethickness (20 to 24 lb.

1-12Paper CapacityMulti-purpose paper cassetteA4/Letter paper: Approx. 250 sheets of 80 g/m2 (21 lb.)Up to 27 mm (1.06 inch) in height (up to the mar

CHAPTER 1 ABOUT THIS MACHINE1-13Remarks about paper• We recommend that you test paper, especially special sizes and types ofpaper, including heavy pa

1-14Labels / Transparencies• Avoid feeding labels with the carrier sheet exposed, or your printer willbe damaged.• We recommend that you use only l

CHAPTER 1 ABOUT THIS MACHINE1-15EnvelopesThe following types of envelopes are not recommended.• Damaged, curled, wrinkled, or irregularly shaped enve

1-16Print ModeThe figure below shows the physically printable area.Fig. 1-6 Printable AreaCopy ModeThe figure below shows the physically uncopyable a

CHAPTER 1 ABOUT THIS MACHINE1-17Scan ModeThe figure below shows the physically unscannable area.<A4 size> <letter size>Fig. 1-8 Scannabl

1-18What Type of documents can the DocumentFeeder HandleThe document feeder can handle documents that have the followingspecifications.Document size:

CHAPTER 1 ABOUT THIS MACHINE1-19How to Load Paper into the Paper Cassette☛ 1.Pull the paper cassette completely out of the printer .Fig. 1-9 Pull out

1-20☛ 3.Load paper into the paper cassette. Make sure that the paper is flat in thecassette at all four corners.Fig. 1-11 Load the paper✒ NoteDo no

iiWHAT TYPE OF DOCUMENTS CAN THE DOCUMENTFEEDER HANDLE 1-18HOW TO LOAD PAPER INTO THE PAPER CASSETTE1-19HOW TO LOAD A SHEET OF PAPER MANUALLY 1-21HOW

CHAPTER 1 ABOUT THIS MACHINE1-21How to Load a Sheet of Paper Manually✒ NoteUse both hands to insert the paper into the manual feed slot.When you inse

1-22<Windows NT® 4.0>Fig. 1-14 Select manual feed mode for Windows NT 4.0☛ 2.Send the print data to the printer .

CHAPTER 1 ABOUT THIS MACHINE1-23☛ 3.Use both hands to slide the manual feed slot paper guides to the width of paperyou will use.Fig. 1-15 Slide the w

1-24To print on thicker paper and card stockWhen the rear cover is lifted up, the printer has a straight paper path from themanual feed slot to the r

CHAPTER 1 ABOUT THIS MACHINE1-25☛ 5.Use both hands to insert the paper into the manual feed slot, until you feel thefront edge of the paper touch the

1-26How to Print on Both Sides of the paper(Manual Duplexing)The supplied printer drivers for Windows® 95/98, Windows® 3.1x andWindows NT® 4.0 all ena

CHAPTER 1 ABOUT THIS MACHINE1-27To print on both sides of the paper from the paper cassette☛ 1.From the driver, select the required manual duplex prin

1-28To print on both sides of the paper from the manual feed slot!Caution• Before re-inserting the sheets, straighten them, to prevent paper feed err

CHAPTER 1 ABOUT THIS MACHINE1-29How to CopyThe printer allows you to make high-quality photocopies. Always make surethat paper is loaded in the paper

1-30When you make a copy on paper fed from the manual feed slot, insert theprint sheet of paper into the manual feed slot after setting your originald

TABLE OF CONTENTSiiiCHAPTER 2 OPTIONS OPTIONAL ACCESSORIES AND SUPPLIES 2-1THE LOWER TRAY UNIT 2-2INSTALLING P

CHAPTER 1 ABOUT THIS MACHINE1-31To stop copying, press the Stop button.STOP KEY PRESSEDWhen the message below is displayed, press the Stop key again t

1-32Various settings for copyYou can set various settings that are effective only for the next copy, after thatthe settings are cleared. The number o

CHAPTER 1 ABOUT THIS MACHINE1-33The Enlarge/Reduce function works as shown in the figure below.Fig. 1-22 Enlarge and ReduceIf the original document i

1-34DensityAdjust the density by pressing the Density button to alter the number ofblocks on the display as shown below.<Default setting>- ❚ ❚ ❚

CHAPTER 1 ABOUT THIS MACHINE1-35Paper Size✒ Note• This setting is for changing the size of paper in the paper cassetteor for print media loaded from

1-36SortYou can select STACK or SORT when making multiple copies.32132132132111222321333SortStack1Fig. 1-24 Sort and Stack

CHAPTER 1 ABOUT THIS MACHINE1-37How to scanHow to scan from the Paper Port® for Brother Software (forWindows® 3.1x/95/98/NT users in USA/Canada)☛ 1.

1-38☛ 4.Press the Start button.The scanned image will be shown on the desktop with the name ‘Untitled-x’.For further information about ‘PaperPort’, re

CHAPTER 1 ABOUT THIS MACHINE1-39Scanning from TWAIN compliant applicationsThe printer provides you with a TWAIN compliant scanner driver. Thisallows

1-40Scanning from Control Panel (For Windows 95/98/NT4.0 only)This function makes it easy to scan from the printer control panel.✒NoteWhen the “MFL Pr

ivCHAPTER 4 TROUBLESHOOTING 4-1IDENTIFYING YOUR PROBLEM 4-1SERVICE CALL INDICATIONS

CHAPTER 1 ABOUT THIS MACHINE1-41Scan to Email☛ 1.Insert the original document face down in the Document Feeder.☛ 2.Press the Scan to Email button☛ 3.T

1-42How to scan from the UnimessageTM Pro Viewer Software(for Windows® 95/98/NT users in other Countries)☛ 1.Launch the Unimessage Pro Viewer software

CHAPTER 1 ABOUT THIS MACHINE1-43☛ 6.If required repeat step 2 to 5 to scan more pages.☛ 7.Select the pages from the left column you want to use and cl

1-44Scanning from TWAIN compliant applicationsThe printer provides you with a TWAIN compliant scanner driver. Thisallows you to use the printer as sc

CHAPTER 1 ABOUT THIS MACHINE1-45Scanning from the HL-P2500 Control PanelThis function makes it easy to scan from the printer control panel.✒ NoteWhen

1-46Functions of the Buttons on the control panelThis section refers to the following Buttons on the printer control panel.Alarm Data1234567089CopySca

1-47Special FunctionThere are some special functions that can be accessed by using the buttons onthe control panel as described below.** 1. Turn the

1-48What do the LED indications meanThis section refers to the following LEDs on the printer control panel.Alarm LEDThe Alarm LED indicates a printer

CHAPTER 2 OPTIONS2-1CHAPTER 2 OPTIONSOptional Accessories and SuppliesThis printer has the following optional accessories and supplies, you canincrea

2-2The Lower Tray unitThe lower tray unit is an optional device that functions as a third paper source.It can contain a maximum of 250 sheets of pape

vAPPENDIX A-1PRINTER TECHNICAL SPECIFICATIONS A-1PRINTING A-1COPYING A-2SC

CHAPTER 2 OPTIONS2-3Installing paper in the Lower tray unit☛ 1.When you load paper in the Lower tray unit, press the Paper size buttonwhile holding d

2-4How to Add extra MemoryThe printer has 4 Mbytes of standard memory and a slot for optional additionalmemory. The memory can be expanded up to a tot

CHAPTER 2 OPTIONS2-5How to install an additional memory boardTo install the memory board, follow these steps:☛ 1.Turn off the power switch and unplug

2-6☛ 2.Remove the two screws securing the rear cover and pull out the access cover.Fig. 2-3 Removing the Main Controller access cover☛ 3.Unpack the

CHAPTER 2 OPTIONS2-7☛ 4.To install the memory board onto the main control board, use the suppliedspacer and plug the board into the upper left connec

2-8What is the Brother print server (NC-2010p)An optional Network print server Brother NC-2010p is available, which allowsyour printer to be connected

CHAPTER 2 OPTIONS2-9 Very high performance Superior network and printer management:- BRAdmin and BRAdmin32 Windows-based Management utilities.- SN

CHAPTER 3 MAINTENANCE3-1CHAPTER 3 MAINTENANCEThe following are maintenance messages that appear on the LCD display.These messages prompt you to repl

3-2How to Replace the Toner CartridgeThe printer, when the Standard capacity toner cartridge is used, can printapproximately 3,000 pages at 5% coverag

CHAPTER 3 MAINTENANCE3-3The toner cartridge is replaced in the following way. You can also view thetoner cartridge replacement method in the instruc

TABLE OF CONTENTSviDefinitions of Warnings, Cautions, and NotesThe following conventions are used in this User’s Guide: WarningIndicates warnings tha

3-4☛ 2.Place the drum unit assembly containing the old toner cartridge on a flat,horizontal surface and pull the toner cartridge out of the drum unit

CHAPTER 3 MAINTENANCE3-5☛ 4.Remove the yellow protective cover.Fig.3-5 Remove the protective cover

3-6!Caution• Wait to unpack the toner cartridge until immediately before you are readyto install it in the printer. If toner cartridges are left unp

CHAPTER 3 MAINTENANCE3-7☛ 5.Install the new toner cartridge into the drum unit until it clicks into place.Fig. 3-8 Installing the Toner Cartridgeint

3-8☛ 7.Re-install the drum unit assembly into the printer and close the front cover.Fig 3-10 Re-install the Drum unit assembly

CHAPTER 3 MAINTENANCE3-9How to Replace the Drum UnitThe printer uses a drum unit to create the print images on paper. When the‘CHANGE DRUM SOON’ mes

3-10Follow these steps to replace the drum unit. You can also view the drum unitreplacement method in the instructional video on the supplied CD-ROM:☛

CHAPTER 3 MAINTENANCE3-11☛ 2.Place the drum unit assembly on a flat, horizontal surface, and pull the tonercartridge out of the drum unit assembly w

3-12☛ 4.Install the toner cartridge into the new drum unit until it clicks into place. Formore information, see “How to replace the toner cartridge”

CHAPTER 3 MAINTENANCE3-13☛ 6.To reset the page counter, open the front cover and press the Clear button.!CautionDo not reset the page counter when y

viiShipment of the PrinterIf for any reason you must ship your Machine, carefully package the Machineto avoid any damage during transit. It is recomme

3-14How to Clean the PrinterClean the printer exterior and interior periodically. If printed pages get stainedwith toner, clean the printer interior

CHAPTER 3 MAINTENANCE3-15☛ 2.Use a damp cloth for cleaning.!CautionUse water or neutral detergents for cleaning. Cleaning with volatile liquidssuch

3-16How to clean the Printer interior and drum unit✒ NoteClean the printer interior and the drum unit as described in the followinginstructions. This

CHAPTER 3 MAINTENANCE3-17 WarningAfter you have just used the printer, some internal parts of the printer areextremely HOT. When you open the front o

3-18!Caution• Do not touch the scanner window with your fingers.• Do not wipe the scanner window with cleaning alcohol (isophorol).• Handle the dru

CHAPTER 3 MAINTENANCE3-19☛ 7.Install the drum unit assembly into the printer.See the section “How to replace the drum unit” earlier in this Chapter.

3-20How to clean the Document scanner☛ 1.Turn off the power switch and unplug the power cord.☛ 2.Open the control panel cover.Fig. 3-21 Open the c

CHAPTER 3 MAINTENANCE3-21☛ 4.Clean the white bar and the glass scanner cover under the white bar. Moistena small, clean, soft, lint-free cloth with

CHAPTER 4 TROUBLESHOOTING4-1CHAPTER 4 TROUBLESHOOTINGIdentifying your problemFirst, check the following:• The power plug is connected correctly and

4-2Service Call indicationsIf an unrecoverable error occurs, the LCD displays an error message and anerror number. The printer indicates the need for

viii(For USA & CANADA Only)For technical and operational assistance, please call:In USA 1-800-276-7746 (outside California) 949-859-9700 Ext.

CHAPTER 4 TROUBLESHOOTING4-3Error Messages that Appear on the LCD PanelIf an error occurs, the printer indicates the error messages on the LCD paneldi

4-4Error Message ActionPRINTER JAM• A Paper jam has occurred in the printer. See‘PAPER JAMS and how clear to them’.DOCUMENT JAM• A Paper jam has occ

CHAPTER 4 TROUBLESHOOTING4-5Error Message PrintoutsThe printer will report problems by printing an error message as defined in thefollowing table. Tak

4-6Paper HandlingFirst, ensure that you are using paper that meets Brother recommended paper specifications.See “What kind of paper can I use” in Chap

CHAPTER 4 TROUBLESHOOTING4-7PAPER JAMS and How to Clear ThemWhen a paper jam occurs, an error message appears on the LCD.PRINTER JAMSee to page 4-8 fo

4-8Clear the jammed paper. See the following description or you can view thepaper jam instructional video on the CD-ROM.If the jammed paper has been

CHAPTER 4 TROUBLESHOOTING4-9☛ 2.Pull any jammed paper up and out of the printer.Fig. 4-3 Pull the jammed paper up and out☛ 3.Open the front cover.☛

4-10!CautionTo avoid damaging the printer by static electricity, do not touch the electrodesshown below.Fig. 4-5 Electrodes☛ 5.Open the rear cover an

CHAPTER 4 TROUBLESHOOTING4-11How to clear a document jam☛ 1.Open the control panel cover.Fig. 4-7 Open the cover☛ 2.Pull any jammed paper up and ou

4-12OthersProblem RecommendationThe printer cannot print.“There was an errorwriting to BRPRT: (orBRLPT1:) for theprinter.” error messageappears on you