Brother HL 5370DW User Manual download pdf (Page 183)

Troubleshooting

173

3 Double-click the Terminal icon.

4 Try pinging the print server from the Terminal window:

ping ipaddress

Where ipaddress is the print server IP address (note that in some instances it can take up to two

minutes for the print server to load its IP address after setting the IP address).

e If you have tried a to d above and it does not work, then reset the print server back to its factory default

settings and try from the initial setup again. For resetting, see Reset the network settings to the factory

default on page 118.

f If the installation failed, the Firewall on your computer may be blocking the necessary network

connection to the machine. In this case, you will need to disable the Firewall on your computer and

re-install the drivers. For more information, see General problems on page 169. If you are using personal

Firewall software, see the User’s Guide for your software or contact the software manufacturer.

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Brother HL 5370DW User Manual Page 183