Brother MFC 9560CDW User Manual

BASIC USER’S GUIDEMFC-9460CDNMFC-9560CDW Not all models are available in all countries.MFC-9560CDW (in USA): Please go to the Brother Solutions Center

viiiUser's Guides and where do I find it?Which manual? What's in it? Where is it?Safety and Legal Please read the Safety Instructions before

84a Make sure that the machine is turned on.b Press the front cover release button and then open the front cover. c Hold the green handle of the drum

Routine maintenance85Ad Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles o

86• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. e Hold the green handle of the belt unit with both ha

Routine maintenance87Ag Put the new belt unit back in the machine. Make sure the belt unit is level and fits firmly into place. h Make sure the green

88j Turn the green lock lever (1) clockwise to the lock position. k Push the drum unit in until it stops. l Close the front cover of the machine.Reset

Routine maintenance89AReplacing the waste toner box AOrder No. WT-300CLA new waste toner box can print approximately 50,000 Letter or A4 size single-s

90c Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the machine counterc

Routine maintenance91AIMPORTANT• We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposa

92IMPORTANTTo avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. f Remove two pieces of orange packing material

Routine maintenance93Ag Hold the green handle of the waste toner box and remove the waste toner box from the machine. CAUTION Handle the waste toner b

ixTable of Contents(BASIC USER’S GUIDE)1 General information 1Using the documentation...

94i Put the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place. j Make sure the green lock lever (1) is in t

Routine maintenance95Al Turn the green lock lever (1) clockwise to the lock position. m Push the drum unit in until it stops. n Close the front cover

96BError and maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this ha

Troubleshooting97BCondensation One of the issues that can cause this error is that condensation may form inside the machine after a room temperature c

98Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long.See Document is jammed in the top of t

Troubleshooting99BJam Rear The paper is jammed in the back of the machine.(See Paper is jammed at the back of the machine on page 109.)Jam Tray 1Jam T

100Out of Memory The machine’s memory is full. Fax sending or copy operation in progressDo one of the following: Press Black Start or Color Start to

Troubleshooting101BRegistration Registration failed. Press Black Start or Color Start and try again.Do one of the following: Turn off the machine’s p

102Replace PartsPF Kit 1PF Kit 2PF Kit MPIt is time to replace the paper feeding kit.Call Brother Customer Service or a Brother Authorized Service Cen

Troubleshooting103BToo Many Files There are too many files stored on the USB Flash memory drive.Reduce the number of files stored on the USB Flash mem

x5 Receiving a fax 32Receive modes ...32Choose the co

104Transferring your faxes or Fax Journal report BIf the LCD shows: Init Unable XX Print Unable XX Scan Unable XXWe recommend transferring your fax

Troubleshooting105BDocument Jams and Paper Jams BDocument is jammed in the top of the ADF unit Ba Take out any paper from the ADF that is not jammed.b

106Removing small documents jammed in the ADF Ba Lift the document cover.b Insert a piece of stiff paper, such as cardstock, into the ADF to push any

Troubleshooting107BPaper is jammed in the MP tray BIf the LCD shows Jam MP Tray, follow these steps:a Remove the paper from the MP tray.b Remove any j

108Paper is jammed in paper tray 1 or tray 2 BIf the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps:a Pull the paper tray completely out of th

Troubleshooting109BIMPORTANTIf the paper cannot easily be removed in this direction, stop and follow the instructions for Paper is jammed inside the m

110WARNING HOT SURFACEAfter you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool dow

Troubleshooting111Be Close the fuser cover (1). NoteIf you are printing on envelopes, pull down the envelope levers (2) to the envelope position again

112c Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the machine counter

Troubleshooting113BIMPORTANT• We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable p

xi9 Printing data from a USB Flash memory drive or digital camera supporting mass storage 52Creating a PRN or PostScript® 3™ file for direct printing.

114g Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until

Troubleshooting115BPaper is jammed underneath paper tray 1 BIf the LCD shows Jam Duplex, follow these steps:a Leave the machine turned on for 10 minut

116d If the paper is not caught in the paper tray, open the back cover. WARNING HOT SURFACEAfter you have just used the machine, some internal parts o

Troubleshooting117Be Push down and pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1). f Using both han

118If you are having difficulty with your machine BIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be

Troubleshooting119BTelephone line or connectionsDifficulties SuggestionsDialing does not work. Check for a dial tone.Change Tone/Pulse setting. (See t

120Cannot receive a fax.(continued)Another device or service at your location may be answering the call before your Brother machine answers. To test t

Troubleshooting121BSending faxesDifficulties SuggestionsPoor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check you

122Copy difficultiesDifficulties SuggestionsCannot make a copy. Make sure that COPY is illuminated. (See How to copy on page 51.) Contact your admi

Troubleshooting123BThe machine does not print on both sides of the paper even though the printer driver setting is Duplex.Check the paper size setting

xiiC Menu and features 136On-screen programming...136How to access th

124The machine does not feed paper from the MP tray. Make sure that MP tray is chosen in the printer driver. Fan the paper well and put it back in t

Troubleshooting125BThe network scanning feature does not work.(Windows®)It is necessary to set the third-party Security/Firewall Software to allow Net

126Setting Dial Tone detection BSetting the Dial Tone to Detection will shorten the Dial Tone detect pause.a (USA) Press Menu, 0, 4.(Canada) Press Men

Troubleshooting127BImproving the print quality BIf you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks go

128White streaks or bands down the page  Wipe the laser scanner windows with a dry lint-free soft cloth. (See Cleaning the laser scanner windows in A

Troubleshooting129BCompletely blank or some colors are missing  Put in a new toner cartridge. (See Replacing a Toner cartridge on page 66.) To identi

130The color of your printouts is not what you expected Make sure Toner Save mode is off in the control panel of the machine or the printer driver.

Troubleshooting131BUneven density appears periodically across the page  Perform the calibration. (See Calibration in Appendix A of the Advanced User&

132Poor fixing  Make sure that the media type settings in the printer driver and in the machine's Paper Type menu matches the type of paper you

Troubleshooting133BEnvelope creases  Make sure that the two gray envelope levers are pulled down when you are printing envelopes.  If creases occur

xiiiTable of Contents (ADVANCED USER’S GUIDE)The Advanced User's Guide explains the following features and operations. You can view the Advanced

134Machine Information BChecking the Serial Number BYou can see the machine’s Serial Number on the LCD.a Press Menu, 8, 1. 81.Serial No.XXXXXX-XXXXXXX

Troubleshooting135BHow to reset the machine Ba (USA) Press Menu, 0, 6.(Canada) Press Menu, 0, 7. 06.Reset1.Network2.Address & Fax3.All SettingsSel

136COn-screen programmingCYour machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.We have created

Menu and features137CMenu table CThe factory settings are shown in Bold with an asterisk.Choose & OK Choose & OK to accept to exit

1381.General Setup(Continued)2.Paper(Continued)2.Paper Size1.MP Tray A4Letter*LegalExecutiveA5A5 LA6B5B6FolioAnySets the size of the paper in the pape

Menu and features139C1.General Setup(Continued)3.Volume 1.Ring — OffLowMed*HighAdjusts the ring volume.See1.2.Beeper — OffLowMed*HighAdjusts the volum

1401.General Setup(Continued)5.Tray Use(Continued)3.Print — Tray#1 OnlyTray#2 OnlyMP OnlyMP>T1>T2*T1>T2>MP(Tray#2 or T2 appears only if yo

Menu and features141CLevel 1 Level 2 Level 3 Options Descriptions Page2.Fax1.Setup Receive(In Fax mode only)1.Ring Delay 0001020304*Sets the number of

1422.Fax(Continued)2.Setup Send(In Fax mode only)1.Contrast Auto*LightDarkChanges the lightness or darkness of faxes you send.See1.2. Fax ResolutionSt

Menu and features143C2.Fax(Continued)3.Address Book1.One Touch Dial— Stores up to 16 One Touch Dial numbers, so you can dial by pressing one key (and

xiv

1442.Fax(Continued)5.Remote Fax Opt(Continued)3.Print Fax — Prints incoming faxes stored in the memory.See1.6.Dial Restrict.1.Dial Pad Off*Enter # twi

Menu and features145CLevel 1 Level 2 Level 3 Options Descriptions Page3.Copy 1.Quality — Auto*TextPhotoGraphYou can choose the Copy resolution for you

146Level 1 Level 2 Level 3 Options Descriptions Page4.Printer 1.Emulation — Auto*HP LaserJetBR-Script 3Chooses the emulation mode.See2.2.Print Options

Menu and features147C4.Printer(Continued)8. Manual Regist.1.Print Chart — Print the chart to manually check the registration of the colors.See1.2.Set

148Level 1 Level 2 Level 3 Options Descriptions Page5.USB Direct I/F1.Direct Print 1.Paper Size A4Letter*LegalExecutiveA5A5 LA6B5B6FolioSets the paper

Menu and features149C5.USB Direct I/F(Continued)1.Direct Print(Continued)6.Print QualityNormal*FineSets the print quality option when printing directl

150Level 1 Level 2 Level 3 Options Descriptions Page6.Print Reports1.Transmission 1.View on LCD — You can view the Transmission Verification Report fo

Menu and features151CLevel 1 Level 2 Level 3 Level 4 Options Descriptions7.Network(MFC-9460CDN)1.TCP/IP1.Boot Method— Auto*StaticRARPBOOTPDHCPChooses

1527.Network(MFC-9460CDN)(Continued)2.Ethernet ——Auto*100B-FD100B-HD10B-FD10B-HDChooses the Ethernet link mode.3.Status ——Active 100B-FDActive 100B-HD

Menu and features153CLevel 1 Level 2 Level 3 Level 4 Options Descriptions7.Network(MFC-9560CDW)1.Wired LAN 1.TCP/IP1. Boot MethodAuto*StaticRARPBOOTPD

111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.Symbols and c

1547.Network(MFC-9560CDW)(Continued)1.Wired LAN(Continued)2.Ethernet — Auto*100B-FD100B-HD10B-FD10B-HDChooses the Ethernet link mode.3.Wired Status— A

Menu and features155C7.Network(MFC-9560CDW)(Continued)2.WLAN(Continued)1.TCP/IP(Continued)7. WINS ServerPrimary[000-255]. [000-255]. [000-255]. [000-2

1567.Network(MFC-9560CDW)(Continued)2.WLAN(Continued)5.WLAN Status1.Status Active(11b)Active(11g)Wired LAN ActiveWLAN OFFAOSS ActiveConnection FailYou

Menu and features157C7.Network(MFC-9560CDW)(Continued)4.ScanTo Network——Color 100 dpi*Color 200 dpiColor 300 dpiColor 600 dpiGray 100 dpiGray 200 dpiG

158Level 1 Level 2 Level 3 Options Descriptions Page8.Machine Info.1.Serial No. — — You can check the serial number of your machine.1342.Page Counter

Menu and features159CLevel 1 Level 2 Level 3 Options Descriptions Page0.Initial Setup1.Receive Mode — Fax Only*Fax/TelExternal TADManualChooses the re

1600.Initial Se tup(Continued)0.Local Language — (in USA)English*Español(in Canada)English*FrançaisAllows you to change the LCD language for your coun

Menu and features161CEntering text CWhen setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad

162Special characters and symbolsPress l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The

163DDGeneral DNoteThis chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for det

Chapter 12Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide1This Basic User's Guide does not contain all the in

164Noise level Sound powerOperating (Color Printing):LWAd = 6.82 B (A)Operating (Monochrome Printing):LWAd = 6.74 B (A)Standby: LWAd = 4.8 B (A)Sound

Specifications165DDocument Size DDocument Size (Single-sided)ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm)ADF Length: 5.8 to 14 in. (147.3 to 356.0 mm

166Print media DPaper Input Paper Tray Paper Type: Plain Paper, Thin Paper or Recycled Paper Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edg

Specifications167D1For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the pos

168Fax D1‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials

Specifications169DCopy DColor/Mono Yes/YesCopy Width Max. 8.3 in. (210 mm) Automatic 2-sided (Duplex) Copy (MFC-9560CDW)Yes (from ADF)Multiple Copies

170Scanner D1For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.2Maximum 1200 × 1200 dpi scanning

Specifications171DPrinter D1The print speed may vary depending on the type of document you print.Automatic 2-sided (Duplex) PrintYesEmulationsPCL6, BR

172Interfaces D1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.2Third-par

Specifications173DDirect Print feature D1PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.Compatib

General information31Note• (Windows® users only) Your Web browser may display a yellow bar at the top of the page that contains a security warning abo

174Computer requirements DMinimum System Requirements and Supported PC Software FunctionsComputer Platform & Operating System VersionProcessor Mi

Specifications175D1Internet Explorer® 6.0 or greater.2For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200

176Consumable items D1Approx. cartridge yield is declared in accordance with ISO/IEC 19798.2Drum yield is approximate, and may vary by type of use.Ton

Specifications177DNetwork (LAN) DNoteFor details about the full Network specifications, see Network User's Guide. 1See Computer requirements on p

178AAccessories and supplies ... iiADF (automatic document feeder)using ...

179EFFax codeschanging ...44fax receive code ...43telephone answer code

180PPaper ... 21, 166how to load ...10in multi-purpose tray ...

181ETTAD (telephone answering device), external ... 32, 34connecting ...

EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)NOTICEThis product meets the applicable Industry Canada technical specifications.NOTICEThe Ringer Equiva

Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-9460CDN and MFC-9560CDW (Circle y

Chapter 14Accessing Brother Support (Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer

General information51Accessing Brother Support (Macintosh) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center

Chapter 16Control panel overview 1MFC-9460CDN and MFC-9560CDW have the same keys. The illustration is based on the MFC-9560CDW. 1 One Touch keysThese

General information71 6 ClearDeletes entered data or lets you cancel the current setting.MenuLets you access the Menu to program your settings in this

Chapter 1811 COPY keys:OptionsYou can quickly and easily choose temporary settings for copying.Enlarge/ReduceReduces or enlarges copies.QualityLets yo

General information91Data LED indications 1The Data LED (light emitting diode) will flash depending on the machine’s status. LED Machine Status Descri

102Loading paper and print media2The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.When you put paper

Loading paper112WARNING DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and can pinch or entrap y

Chapter 212d Put paper in the tray and make sure: The paper is below the maximum paper mark (b b b) (1).Over filling the paper tray will cause paper

Loading paper132b Pull out the MP tray support and unfold the flap (1). c Put paper in the MP tray and make sure: The paper stays under the maximum p

iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi

Chapter 214d Lift up the support flap to prevent paper from sliding off the face down output tray, or remove each page as soon as it comes out of the

Loading paper152c Lift up the support flap to prevent envelopes and thick sheets of paper from sliding off the face down output tray. If the support f

Chapter 216e Open the back cover (Face up output tray). f Pull down the two gray levers, one on the left-hand side and one on the right-hand side, to

Loading paper172Unscannable area 2The scannable area depends on the settings in the application you are using. The figures below show unscannable area

Chapter 218Paper settings 2Paper Type 2Set up the machine for the type of paper you are using. This will give you the best print quality.a Do one of t

Loading paper192Note• Any size appears only when you choose the MP tray.• If you choose Any for the MP Tray Paper Size: You must choose MP Only for th

Chapter 220Tray Use in fax mode 2You can change the default tray that the machine will use for printing received faxes.When you choose Tray#1 Only, MP

Loading paper212Acceptable paper and other print media 2Print quality may vary according to the type of paper you are using.You can use the following

Chapter 222Paper capacity of the paper trays 21Folio size is 8.5 in. × 13 in. (215.9 mm x 330.2 mm)Recommended paper specifications 2The following pap

Loading paper232Handling and using special paper 2The machine is designed to work well with most types of xerographic and bond paper. However, some pa

iiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If y

Chapter 224Envelopes 2Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and print-qu

Loading paper252Labels 2The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is a

263How to load documents3You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass.Using the automatic

Loading documents273IMPORTANT• To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.• To scan non-stand

284How to send a fax 4The following steps show how to send a fax.a When you want to send a fax, or change fax send or receive settings, press the (FAX

Sending a fax294f Press Black Start or Color Start.Faxing from the ADF The machine starts scanning the document.Faxing from the scanner glass If you

Chapter 430Color fax transmission 4Your machine can send a color fax to machines that support this feature. Color faxes cannot be stored in the machin

Sending a fax314c Press Stop/Exit.Note• If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Rea

325Receive modes 5Choose the correct Receive Mode 5The correct Receive Mode is determined by the external devices and telephone subscriber services (V

Receiving a fax335To set the receive mode follow the instructions below:a Press Menu, 0, 1. 01.Receive Modea Fax OnlyFax/Telb External TADSelect ab or

iii1Letter or A4 size single-sided pages.2Approx. cartridge yield is declared in accordance with ISO/IEC 19798.3Standard toner cartridge4High capacity

Chapter 534Using receive modes 5Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using the

Receiving a fax355Receive Mode settings 5Ring Delay 5The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only a

Chapter 536Easy Receive 5If Easy Receive is On: 5The machine can receive a fax automatically, even if you answer the call. When you see Receiving on t

3766Telephone line services6Voice Mail 6If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine

Chapter 638Distinctive Ring 6Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls

Telephone services and external devices396Before you choose the ring pattern to register 6You can only register one Distinctive Ring pattern with the

Chapter 640Turning off distinctive ring 6a Press Menu, 2, 0, 2. 20.Miscellaneous2.Distinctivea Onb OffSelect ab or OKb Press a or b to choose Off.Pres

Telephone services and external devices416NoteIf you have problems receiving faxes, reduce the ring delay setting on your external TAD. Connections 6T

Chapter 642Recording an outgoing message (OGM) 6a Record 5 seconds of silence at the beginning of your message. This allows your machine time to liste

Telephone services and external devices436Using external and extension telephones 6Using extension telephones 6If you answer a fax call at an extens

ivNotice - Disclaimer of Warranties (USA and Canada)BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S

Chapter 644Changing the Remote Codes 6The preset Fax Receive Code is l51. The preset Telephone Answer Code is #51. If you are always disconnected when

4577How to dial 7You can dial in any of the following ways.Manual dialing 7Use the dial pad to enter all the digits of the telephone or fax number. On

Chapter 746Search 7You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing One Touch Dial numbe

Dialing and storing numbers477Storing numbers 7You can set up your machine to do the following types of easy dialing: One Touch, Speed Dial and Groups

Chapter 748Storing Speed Dial numbers 7You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to p

Dialing and storing numbers497c Edit the number and name by the following the instruction. When you are finished editing, press OK. To edit the store

Chapter 750c Do one of the following: To delete the stored data, press 1. To exit without deleting the stored data, press 2. 23.Address BookErase Th

5188How to copy 8The following steps show the basic copy operation. For details about each option, see Advanced User's Guide.a When you want to m

529With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machin

Printing data from a USB Flash memory drive or digital camera supporting mass storage539Printing data directly from the USB Flash memory drive or digi

vBrother™ Color Laser One-Year On-Site Limited Warranty (USA only)Who is covered: This limited warranty (“warranty”) is givenonly to the original end

Chapter 954c Do one of the following: Press a or b to choose a setting you need to change and press OK, and then press a or b to choose an option for

551010Printing a document 10The machine can receive data from your computer and print it. To print from a computer, install the printer driver. (See P

5611Scanning a document as PDF file using ControlCenter4 (Windows®) 11(For Macintosh users) See Scanning in the Software User's Guide.NoteThe scr

How to scan to a computer5711e Set the file type for saving to a folder. By default, the scanned data is saved as JPEG(*.jpg).Click Configrartion, and

Chapter 1158g Click File.The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

How to scan to a computer5911Changing the SCAN key settings 11Before scanning 11To use the machine as a scanner, install a scanner driver. If the mach

Chapter 1160e Choose the File tab. You can change the default settings. 1 You can choose the file type from the pull-down list.2 You can enter the fil

How to scan to a computer6111Scanning using the SCAN key 11a Load your document. (See How to load documents on page 26.)b Press (SCAN).c Press a or b

62AReplacing the consumable items AThe following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the

Routine maintenance63A1Letter or A4 size single-sided pages.2Approx. cartridge yield is declared in accordance with ISO/IEC 19798.3Standard toner cart

viBrother™ Color Laser One-Year On-Site Limited Warranty (USA only)What Brother will do:If the problem reported concerning yourMachine and/or accompan

64You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD.1Letter or A4 siz

Routine maintenance65ANote• Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Broth

66Replacing a Toner cartridge AOrder No. For the Order No. of toner cartridges, see Replacing the consumable items on page 62.The Standard toner cartr

Routine maintenance67AReplacing the toner cartridges Aa Make sure that the machine is turned on.b Press the front cover release button and then open t

68d Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for al

Routine maintenance69Ae Push to release the latches of the corona wire cover (1), and then open the cover. f Clean the corona wire inside the drum uni

70g Close the corona wire cover. h Repeat steps e to g to clean each of three remaining corona wires.i Unpack the new toner cartridge. Gently shake it

Routine maintenance71Aj Pull off the protective cover. IMPORTANTPut the toner cartridge in the drum unit immediately after you have removed the protec

72l Push the drum unit in until it stops. m Close the front cover of the machine.NoteAfter you replace a toner cartridge, DO NOT turn off the machine&

Routine maintenance73Ab Hold the green handle of the drum unit. Pull the drum unit out until it stops. c Hold the handle of the toner cartridge and sl

viiBROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE LIMITED WARRANTY (Canada Only)For a limited on-site warranty of 1 year labour and parts

74d Push to release the latches of the corona wire cover (1), and then open the cover. e Clean the corona wire inside the drum unit by gently sliding

Routine maintenance75Af Close the corona wire cover. g Repeat steps d to f to clean each of three remaining corona wires.h Hold the handle of the tone

76i Push the drum unit in until it stops. j Close the front cover of the machine.Replacing the drum unit AOrder No. DR-310CLA new drum unit can print

Routine maintenance77AReplace Drum A Replace PartsDrumThe drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recom

78c Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the machine counterc

Routine maintenance79AIMPORTANT• We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposa

80IMPORTANT• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.• We recomm

Routine maintenance81AIMPORTANT• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. • Wait to unpack the new

82h Make sure the green lock lever (1) is in the release position as shown in the illustration. i Match the guide ends (2) of the drum unit to the c m

Routine maintenance83AResetting the drum counter AWhen you replace a drum unit with a new one, you need to reset the drum counter by completing the fo