Brother MFC 9840CDW User Manual

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Summary of Contents

Page 1 - USER’S GUIDE

USER’S GUIDEMFC-9840CDW Version BUSA/CAN

Page 2

viiiTable of ContentsSection I General1 General information 2Using the documentation ...

Page 3 - Brother numbers

Chapter 1284Contrast 12Adjust the contrast to help an image look sharper and more vivid.To temporarily change the contrast setting, follow the steps b

Page 4 - For Customer Service

Making copies8512Tray selection 12You can change the tray use only for the next copy.a Make sure you are in Copy mode .b Load your document.c Use the

Page 5

Chapter 1286

Page 6 - (USA and Canada)

Section IVWalk-up printing IVPrinting photos from a digital camera 88Printing data from a USB flash memory drive 91

Page 7 - (USA only)

8813 Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digita

Page 8

Printing photos from a digital camera8913a Press Menu, 5, 3. 53.PictBridge1.Paper Size2.Orientation3.Date & TimeSelect ab or OKb To set the PictBr

Page 9 - FAX ON-SITE WARRANTY

Chapter 1390NotePlease refer to the documentation supplied with your camera for detailed operations how to print using PictBridge. CAUTION To prevent

Page 10 - Table of Contents

911414With the direct print feature, you do not need a computer to print data. You can print by just plugging your USB flash memory drive into the mac

Page 11 - Section II Fax

Chapter 1492Printing data directly from the USB flash memory drive14a Connect your USB flash memory drive to the USB direct interface (1) on the front

Page 12

Printing data from a USB flash memory drive9314e Press Black Start or Color Start if you have finished.f Press the dial pad key to enter the number of

Page 13 - Section IV Walk-up printing

ix4 Security features 28Security...28Sett

Page 15 - D Menu and features 204

Section VSoftware VSoftware and network features 96

Page 16 - GIndex 242

9615The User’s Guide on the CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (fo

Page 17 - General I

Section VIAppendixes VISafety and legal 98Options 110Troubleshooting and routine maintenance 114Menu and features 204Specifications 224Glossary 238

Page 18 - General information 1

98AChoosing a location APlace your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near a telephone wall jack

Page 19 - Viewing documentation 1

Safety and legal99ATo use the machine safely APlease keep these instructions for later reference and read them before attempting any maintenance.WARNI

Page 20 - Chapter 1

100To prevent injuries, be careful not to put your hands on the edge of the machine under the document cover. To prevent injuries, be careful not to p

Page 21 - (for Windows

Safety and legal101ACAUTION Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC

Page 22 - Control panel overview 1

102Important information AStandard telephone and FCC notices AThese notices are in effect on models sold and used in the United States only.When progr

Page 23

Safety and legal103AIf your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does n

Page 24

x7 Telephone services and external devices 50Telephone line services...

Page 25 - Status LED indications 1

104Federal Communications Commission (FCC) Declaration of Conformity (USA only)declares, that the productsProduct Name: MFC-9840CDWcomply with Part 15

Page 26

Safety and legal105AIndustry Canada Compliance Statement (Canada only) AThis Class B digital apparatus complies with Canadian ICES–003. Cet appareil

Page 27 - Loading paper and documents 2

106FDA regulations AU.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. C

Page 28 - Folio size is 8 in. × 13 in

Safety and legal107A8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded power outlet. This is a safety fea

Page 29 - Handling and using special

108Legal limitations for copying AColor reproductions of certain documents are illegal and many result in either criminal or civil liability. This mem

Page 30 - Envelopes 2

Safety and legal109ATrademarks AThe Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Brother Ind

Page 31 - Types of envelopes to avoid 2

110BOptions BThis machine has the following optional accessories. You can increase the capabilities of the machine with these items.Options BLower tra

Page 32 - Unprintable area 2

Options111BOptional paper tray BOrder Number: LT-100CLAn optional lower tray can be installed, and it can hold up to 500 sheets of 20 lb (80 g/m2) pap

Page 33 - Loading paper and

112e For Windows® users:Go to Start > Control Panel > Printers and Faxes. Right-click on your printer icon and choose Properties. Choose the Acc

Page 34 - Chapter 2

Options113BInstalling extra memory Ba Turn off the machine’s power switch. Unplug the telephone line cord.b Disconnect the interface cable from the ma

Page 35 - Loading paper and documents

xi10 Polling 72Polling receive ...72Sequential polli

Page 36 - Loading documents 2

114CTroubleshooting CIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Page 37 - Using the scanner glass 2

Troubleshooting and routine maintenance115CTelephone line or connectionsDifficulties SuggestionsDialing does not work. Check for a dial tone.Change To

Page 38 - General setup 3

116Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail, an answering machine, an ala

Page 39 - Tray use in copy mode 3

Troubleshooting and routine maintenance117CThe machine prints unexpectedly or it prints garbage. Pull out the paper tray and wait until the machine s

Page 40 - Tray use in print mode 3

118Paper handling difficultiesDifficulties SuggestionsThe machine does not load paper.The LCD shows No Paper or a Paper Jam message.  If there is no

Page 41 - Volume settings 3

Troubleshooting and routine maintenance119CThe network scanning feature does not work.The network PC Fax Receive feature does not work.The network pri

Page 42 - Ecology features 3

120The network scanning feature does not work.The network PC Fax Receive feature does not work.The network printing feature does not work.(continued)F

Page 43 - Dial Prefix 3

Troubleshooting and routine maintenance121CImproving the print quality CIf you have a print quality problem, print a test page first (Menu, 4, 2, 3).

Page 44 - Security features 4

122Colored streaks or bands down the page  One of the toner cartridges may be damaged. Replace the toner cartridge that matches the color of the stre

Page 45 - Secure Function Lock 4

Troubleshooting and routine maintenance123CColored spots at 2.95 in. (75 mm) a Dust, paper powder, glue, and so on may stick to the surface of the pho

Page 46 - Setting up the Public user 4

xii14 Printing data from a USB flash memory drive 91Supported file formats...

Page 47 - Setting up restricted users 4

124Ghost  Make sure that you use paper that meets our specifications. Rough-surfaced paper or thick paper may cause the problem. (See Acceptable pape

Page 48 - Switching Users 4

Troubleshooting and routine maintenance125CColor misregistration  Make sure that the drum unit is installed properly. (See Replacing the drum unit on

Page 49 - Section II

126Uneven density appears periodically across the page  Identify the color that is uneven and put in a new toner cartridge for that color. (See Repla

Page 50 - Sending a fax 5

Troubleshooting and routine maintenance127COffset image  Check the machine’s environment. Conditions such as high temperatures and high humidity can

Page 51 - Sending a fax from the

128Curled or wave  Make sure that you choose the proper media type in the printer driver or in the machine’s Paper Type menu setting. (See Acceptable

Page 52 - (black & white only) 5

Troubleshooting and routine maintenance129CEnvelope creases a Open the back cover.b Pull down the two gray levers, one on the left-hand side and one o

Page 53 - Additional sending

130White lines or ribbing down the page on duplex print NotePosition B is only for duplex printing with recycled paper when the temperature and humidi

Page 54 - Electronic cover page

Troubleshooting and routine maintenance131CToner scatter or toner stain on the edge of duplex pages CAUTION We recommend that you place the drum uni

Page 55 - Contrast 5

132Setting dial tone detection CSetting the dial tone to Detection will shorten the dial tone detect pause.a (USA) Press Menu, 0, 4.(Canada) Press Men

Page 56 - Dual access

Troubleshooting and routine maintenance133CError and maintenance messages CAs with any sophisticated office product, error and maintenance messages ma

Page 57 - Delayed fax

xiiiC Troubleshooting and routine maintenance 114Troubleshooting...

Page 58 - Checking and canceling

134Change PartsLaser UnitIt is time to replace the laser unit. Call Brother Customer Service to replace the laser unit.Change PartsPF Kit MPIt is time

Page 59 - Out of memory message 5

Troubleshooting and routine maintenance135CDocument Jam The document was not inserted or fed properly, or the document scanned from the ADF was too lo

Page 60 - Receiving a fax 6

136No Response/BusyThe number you dialed does not answer or is busy.Verify the number and try again.No Tray The paper tray is not completely closed.Cl

Page 61 - Using receive modes 6

Troubleshooting and routine maintenance137CRegistration Registration failed. Press Black Start or Color Start and try again.Do one of the following:

Page 62 - Receive mode settings 6

138Toner LowPrepare New Black(K) Toner Cartridge.11The toner cartridge color which is near the end of life is shown in the message.If the LCD shows To

Page 63 - Setting the print density 6

Troubleshooting and routine maintenance139CChecking if the machine has faxes in its memory CIf the LCD shows an error message then you can check to se

Page 64 - Additional receiving

140Note• If you choose Backup Print On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case

Page 65 - Receiving a fax

Troubleshooting and routine maintenance141CDocument is jammed in the duplex slot Ca Take out any paper from the ADF that is not jammed.b Pull the jamm

Page 66 - Telephone line

142a Remove the paper from the MP tray.b Remove any jammed paper from in and around the MP tray. c Close the MP tray. Then open the front cover and cl

Page 67 - Distinctive ring 7

Troubleshooting and routine maintenance143Cb Use both hands to slowly pull out the jammed paper. c Make sure the paper is below the maximum paper mark

Page 68 - Very important! 7

xivE Specifications 224General ...224Print

Page 69 - TAD (telephone

144c Press the front cover release button and then open the front cover. d Hold the green handle of the drum unit. Lift the drum unit up and then pul

Page 70 - Special line considerations 7

Troubleshooting and routine maintenance145Ce Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit

Page 71 - TAD and two-line telephone 7

146f The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the p

Page 72 - External and extension

Troubleshooting and routine maintenance147CNoteWhen you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the gr

Page 73 - Changing the remote codes 7

148Paper is jammed at the back of the machine CIf the LCD shows Jam Rear, follow these steps: Jam Reara Press the cover release lever to open the fron

Page 74 - Dialing and storing numbers 8

Troubleshooting and routine maintenance149Cd Pull down the two green levers, one on the left-hand-side and one on the right-hand-side, as shown in the

Page 75 - Fax redial 8

150h Put the drum unit and toner cartridge assembly back in the machine. i Close the front cover of the machine. Paper is jammed underneath Paper Tray

Page 76 - Storing numbers 8

Troubleshooting and routine maintenance151Cc If the paper is not caught in the paper tray, open the back cover. d Push the gray lever on the left hand

Page 77 - Storing speed-dial numbers 8

152Routine maintenance CCAUTION The drum unit contains toner, so handle it carefully. If toner scatters on your hands or clothes, wipe or wash it off

Page 78 - Changing one-touch and

Troubleshooting and routine maintenance153Ce Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust. f Re-load the paper and put

Page 79 - Setting up groups for

Section IGeneral IGeneral information 2Loading paper and documents 11General setup 22Security features 28

Page 80 - Tone or pulse (Canada only) 8

154Cleaning the laser scanner windows CCAUTION DO NOT use isopropyl alcohol to clean the laser scanner windows. DO NOT touch the laser scanner window

Page 81 - (black & white only)

Troubleshooting and routine maintenance155Cd Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit

Page 82 - Fax storage 9

156e Wipe the scanner windows (1) with a dry, lint-free cloth. f Put the drum unit back in the machine as follows.1 Make sure that the gray lock lever

Page 83 - PC fax receive 9

Troubleshooting and routine maintenance157CNoteWhen you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the gr

Page 84 - Changing remote fax

158Cleaning the corona wires CIf you have print quality problems, clean the corona wires as follows:a Turn off the machine’s power switch. Unplug the

Page 85 - Remote retrieval 9

Troubleshooting and routine maintenance159CCAUTION We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposabl

Page 86 - Changing the fax forwarding

160f Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. CAUTION Be sure to

Page 87 - Remote fax commands 9

Troubleshooting and routine maintenance161Cj Push the drum unit in until it stops. k Close the front cover of the machine. l Plug the machine’s power

Page 88 - Polling 10

162c Pull out the MP tray (1) and unfold the MP tray support flap (2). d Put a blank sheet of A4 or Letter sized paper in the MP tray. e While pressin

Page 89 - (black & white only) 10

Troubleshooting and routine maintenance163Cl Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. m Rele

Page 90 - Printing reports 11

21Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.Symbols and co

Page 91 - Reports 11

164CAUTION We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally

Page 92 - Chapter 11

Troubleshooting and routine maintenance165CCAUTION To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. o Tur

Page 93 - Copy III

166q Turn the drum unit gear toward you by hand while looking at the surface of the drum (1). r When you have found the mark on the drum that matches

Page 94 - Making copies 12

Troubleshooting and routine maintenance167Ct Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that y

Page 95 - (temporary settings) 12

168NoteWhen you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the mach

Page 96 - (page layout) 12

Troubleshooting and routine maintenance169CReplacing the consumable items C You will need to replace the following consumable items regularly. When th

Page 97 - Duplex (2-sided) copying 12

170The following are maintenance messages that appear on the LCD in the Ready mode. These message provide advanced warnings to replace the consumable

Page 98

Troubleshooting and routine maintenance171CThe following are maintenance messages that appear alternately with the normal message on the upper row of

Page 99 - Adjusting brightness

172Replacing a toner cartridge COrder Numbers:Toner Cartridge Standard: TN-110 (BK, C, M, Y)Toner Cartridge High Yield: TN-115 (BK, C, M, Y)The High Y

Page 100 - Color saturation 12

Troubleshooting and routine maintenance173CReplacing the toner cartridges CHOT SURFACE After you have just used the machine, some internal parts of th

Page 101 - Out of memory

General information31Viewing documentation 1Viewing documentation (Windows®) 1To view the documentation, from the Start menu, point to Brother, MFC-98

Page 102 - Chapter 12

174CAUTION We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accide

Page 103 - Walk-up printing IV

Troubleshooting and routine maintenance175CCAUTION DO NOT use flammable substances near the machine. DO NOT use any type of spray to clean the inside

Page 104 - PictBridge

176f Remove the orange protective cover. g Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that yo

Page 105 - 01/09/2008 09:03

Troubleshooting and routine maintenance177CReplacing the drum unit COrder Number: DR-110CLChange Parts Drum message C Change PartsDrumThe machine uses

Page 106 - Understanding the

178a Turn off the machine’s power switch. Press the front cover release button and then open the front cover. b Hold the green handle of the drum uni

Page 107 - 3™ file for

Troubleshooting and routine maintenance179Cc Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit

Page 108 - Printing data directly

180 To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. d Hold the handle of the toner cartridge and pull it

Page 109

Troubleshooting and routine maintenance181Cf Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that y

Page 110 - Chapter 14

182NoteWhen you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the mach

Page 111 - Software V

Troubleshooting and routine maintenance183Cj Press Menu, 8, 4.The LCD shows the parts name which needs to be reset the counter. 84.Reset Menu Drum

Page 112 - User’s Guide 15

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-9840CDWSerial Number:1

Page 113 - Appendixes VI

Chapter 14Viewing documentation (Macintosh®) 1a Turn on your Macintosh®.Insert the Brother CD-ROM labeled Macintosh® into your CD-ROM drive.b The foll

Page 114 - Safety and legal A

184b Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. c Release the gray lock lever (1) that is on t

Page 115 - To use the machine safely A

Troubleshooting and routine maintenance185CCAUTION Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit. We recom

Page 116

186e Unpack the new belt unit, and remove the protective cover and paper. f Put the new belt unit in the machine. Match the h mark on the belt unit to

Page 117 - Safety and legal

Troubleshooting and routine maintenance187CNoteWhen you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the gr

Page 118 - Important information A

188j Press Menu, 8, 4.The LCD shows the parts name which needs to be reset the counter. 84.Reset Menu Belt UnitSelect ab or OKk Press a or b to ch

Page 119

Troubleshooting and routine maintenance189Ca Press the front cover release button and then open the front cover. b Hold the green handle of the drum u

Page 120 - Important A

190c Release the gray lock lever (1) that is on the left side of the machine. Lift the front of the drum unit and pull the drum unit completely out of

Page 121 - Laser safety A

Troubleshooting and routine maintenance191Cd Hold the green parts of the belt unit with both hands and lift the belt unit up, then pull it out. CAUTIO

Page 122 - FDA regulations A

192g Put the belt unit back in the machine. Match the h mark on the belt unit to the g mark on the machine. Push down on the green area of the belt un

Page 123

Troubleshooting and routine maintenance193CNoteWhen you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the gr

Page 124

General information51Accessing Brother support (for Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Cen

Page 125 - Trademarks A

194Packing and shipping the machine CIf for any reason you must move or ship your machine, carefully re-pack the machine in the original packing mater

Page 126 - Options B

Troubleshooting and routine maintenance195CMake sure that you have the following parts for repacking: 1 Insertion sheet for repacking2 Plastic bag for

Page 127 - Optional paper tray B

196d Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. e Release the gray lock lever (1) that is on t

Page 128 - Memory board B

Troubleshooting and routine maintenance197CCAUTION We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper

Page 129 - Installing extra memory B

198i Remove the waste toner box from the machine using the green handle and place it into the plastic bag included in the carton. j Put the belt unit

Page 130 - Troubleshooting and routine

Troubleshooting and routine maintenance199Cm Put the drum unit back in the machine as follows.1 Make sure that the gray lock lever (1) is in the up po

Page 131 - Handling incoming calls

2002 Push the drum unit back in until it stops. n Insert the original orange packing material for the drum unit until as shown in the illustration, an

Page 132 - Printing difficulties

Troubleshooting and routine maintenance201Cr Put the assembled “FRONT” (1) and “REAR” (2) cardboard pieces in the lower carton at the front and rear o

Page 133 - Software difficulties

202v Put the four joints (1) into the holes of the carton using steps A and B as shown below. w Close the carton and tape it shut.Machine information

Page 134 - Network difficulties

Troubleshooting and routine maintenance203CChecking the remaining life of parts CYou can view the remaining life of these parts on the LCD.a Press Men

Page 135

Chapter 16Control panel overview 1 1 One-Touch keysThese 20 keys give you instant access to 40 previously stored numbers.ShiftLets you access One-Touc

Page 136

204DOn-screen programmingDYour machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.We have created

Page 137 - Improving the print quality C

Menu and features205DHow to access the menu mode Da Press Menu.b Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 fo

Page 138

206Menu table DThe factory settings are shown in Bold with an asterisk.Choose & OK Choose & OK to accept to exit Main Menu Sub

Page 139 - 75 mm / 2.95 in

Menu and features207D1.GeneralSetup(continued)3.Paper Size(continued)2.Tray#1 A4Letter*LegalExecutiveA5A6B5B6FolioSets the size of the paper in the pa

Page 140

2081.GeneralSetup(continued)7.Tray Use 1.Copy Tray#1 OnlyTray#2 OnlyMP OnlyMP>T1>T2*T1>T2>MP(Tray#2 or T2 appears only if you installed th

Page 141

Menu and features209D1.GeneralSetup(continued)0.Document Scan(continued)2.Duplex Scan Long edge*Short edgeChooses the duplex scanning format.352.Fax1.

Page 142

2102.Fax(continued)2.Setup Send(In Fax mode only)(continued)2.Fax ResolutionStandard*FineS.Fine(B&W only)Photo(B&W only)Sets the default resol

Page 143

Menu and features211D2.Fax(continued)4.Report Setting1.Transmission OnOn+ImageOff*Off+ImageSets initial setup for Transmission Verification Report and

Page 144

2123.Copy 1.Quality — Auto*TextPhotoYou can choose the Copy resolution for your type of document.792.Brightness — -nnnno+-nnnon+-nnonn+*-nonnn+-onnnn+

Page 145 - EFGHIJKLMN

Menu and features213D4.Printer(continued)3.Duplex — Off* On(Long Edge)On(Short Edge)Enables or disables duplex printing. You can also choose long edge

Page 146

General information71 8 Copy keys:Contrast/QualityLets you change the quality or contrast for the next copy.Enlarge/ReduceReduces or enlarges copies.T

Page 147

2145.USB DirectI/F1.Direct Print1.Paper Size A4Letter*LegalExecutiveA5A6B5B6FolioSets the paper size when printing directly from the USB flash memory

Page 148 - Telephone line interference C

Menu and features215D5.USB DirectI/F(continued)2.Scan to USB1.Resolution Color 150 dpi*Color 300 dpiColor 600 dpiB&W 200 dpiB&W 200x100 dpiSet

Page 149 - The toner

2166.Print Reports(continued)3.Tel IndexList1.Numeric — Lists name and numbers stored in the One-Touch and Speed-Dial memory, in numerical or alphabet

Page 150

Menu and features217D7.LAN(continued)1.Wired(continued)1.TCP/IP(continued)8.DNS Server (Primary)000.000.000.000(Secondary)000.000.000.000Specifies the

Page 151

2187.LAN(continued)2.WLAN(continued)1.TCP/IP(continued)6.WINS Config Auto*StaticChooses the WINS configuration mode.See Network User’s Guide on the CD

Page 152

Menu and features219D7.LAN(continued)3.SetupIFAX1.Setup Internet1.Mail Address— Enter the mail address. (Up to 60 characters)See Network User’s Guide

Page 153

2207.LAN(continued)3.SetupIFAX(continued)3.Setup MailTX(continued)2.Size Limit OnOff*Limits the size of E-mail documents.See Network User’s Guide on t

Page 154

Menu and features221DMain Menu Submenu Menu Selections Options Descriptions Page8.MachineInfo.1.Serial No. — — You can check the serial number of your

Page 155

222Entering text DWhen setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters

Page 156 - Document jams C

Menu and features223DSpecial characters and symbolsPress l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK

Page 157 - Jam MP Tray

Chapter 1812 Print keysDirectLets you print data from a USB flash memory drive that you can connect directly to the machine. You can also print images

Page 158 - Jam Tray 2

224EGeneral ESpecifications EMemory Capacity 128 MB ADF (automatic document feeder)Up to 50 pages (Staggered) [20 lb (80 g/m2)]Duplex, up to Letter si

Page 159 - Jam Inside

Specifications225ENoise level Sound powerOperating (Copying): LWAd = 6.9 BellStandby: LWAd = 4.4 BellSound pressureOperating (Copying): LpAm = 54.5 dB

Page 160

226Print media EPaper Input Paper Tray Paper Type: Plain paper, Thin paper or Recycled paper Paper Size: Letter, A4, B5 (ISO), A5, B6 (ISO), A6, Ex

Page 161

Specifications227EFax E1‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code). Specificatio

Page 162

228Copy E1The copy speed may change depending on the type of document you copy.2From the standard paper tray and optional paper tray.3When making a B&

Page 163

Specifications229EScan E1Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP/Windows Vista® (resolution up to 19200 × 19200 dpi can be

Page 164 - Jam Rear

230Print E1The printing speed may change depending on the type of document you print.2From the standard paper tray and optional paper tray.3First prin

Page 165

Specifications231EPictBridge EDirect print feature E1JBIG2 image files, JPEG2000 image files and layered files are not supported.Compatibility Support

Page 166 - Jam Duplex

232Computer requirements E1For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.2Third party USB ports ar

Page 167

Specifications233EConsumable items E1Approx. yields based on 5% page coverage (Letter).2Drum yield is approximate, and may vary by type of use.3When p

Page 168 - Routine maintenance C

General information91Status LED indications 1The Status LED (light emitting diode) will flash and change color depending on the machine’s status. The

Page 169 - Cleaning the scanner C

234Ethernet wired network E1PC Fax Send for Mac®2Printing only for Windows Server® 20033Mac OS® X 10.2.4 or greater (mDNS)4BRAdmin Professional and We

Page 170 - Cleaning the laser scanner

Specifications235EEthernet wireless network E1PC Fax Send for Mac®2Only printing for Windows Server® 20033Mac OS® X 10.2.4 or greater (mDNS)4BRAdmin P

Page 171

236Authentication and encryption for wireless users only EAuthentication method EThe Brother machine supports the following methods: Open systemWirel

Page 172

Specifications237ENetwork key EThere are some rules for each security method: Open system/Shared key with WEPThis key is a 64-bit or 128-bit value th

Page 173

238FThis is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchas

Page 174 - Cleaning the corona wires C

Glossary239FEasy ReceiveEnables your machine to respond to CNG tones if you interrupt a fax call by answering it.ECM (Error Correction Mode)Detects er

Page 175

240One-TouchKeys on the machine’s control panel where you can store numbers for easy dialing. You can store a second number on each key if you press S

Page 176 - 4 K - Black

Glossary241FTelephone Answer Code(Fax/Tel mode only)When the machine answers a voice call, it pseudo/double-rings. You can pick up at an extension tel

Page 177 - Cleaning the drum unit C

Index242GAAccessories and supplies ... iiiADF (automatic document feeder) ...34using ...

Page 178

243GDirectDirect key ...8Direct print ...91Direct key ...

Page 179

Chapter 110NoteWhen the power switch is off or the machine is in Sleep mode, the LED is off. LED Machine Status Description Sleep Mode The power swit

Page 180

244Fax/Tel modeanswering at extension telephones ... 56, 57easy receive ...4

Page 181

245GNN in 1 (page layout) ...80NetworkfaxingSee Software User’s Guide on the CD-ROM.printingSee Network User’s Guide on

Page 182

246RRedial/Pause key ...59, 60, 64Reducingcopies ...79incoming faxes ...

Page 183

247GTroubleshooting ...114document jam ...140error messages on LCD ...

Page 184

EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)NOTICEThis product meets the applicable Industry Canada technical specifications.NOTICEThe Ringer Equiva

Page 185

Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)

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1122Acceptable paper and other media2Recommended paper 2To get the best print quality, we suggest using the following paper.Print quality may vary acc

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Chapter 212The names for the paper trays in the printer driver and this Guide are as follows: 2Paper capacity of the paper trays 21Folio size is 8 in.

Page 188 - Toner Life End

Loading paper and documents132Handling and using special paper 2The machine is designed to work well with most types of xerographic and bond paper. Ho

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iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi

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Chapter 214Envelopes 2Most envelopes will be suitable for your machine. However, some envelopes will have feed and print-quality problems because of t

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Loading paper and documents152Types of envelopes to avoid 2CAUTION DO NOT use envelopes:• that are damaged, curled, wrinkled or an unusual shape• that

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Chapter 216Labels 2The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acryli

Page 193 - Change Parts

Loading paper and documents172Unprintable area when printing from a computer 2When using the default driver the printable area is smaller than the pap

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Chapter 218Loading plain paper in the paper tray 2a Unfold the output paper tray support flap (1). b Pull the paper tray completely out of the machine

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Loading paper and documents192Loading envelopes or other media in the multi-purpose tray (MP tray) 2Use the MP tray when printing envelopes, labels, a

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Chapter 220Loading documents 2You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.Using the

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Loading paper and documents212Using the scanner glass 2You can use the scanner glass to fax, scan, or copy the pages of a book or one page at a time.

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223Mode timer 3The machine has three mode keys on the control panel: Fax, Scan, and Copy. You can set how much time the machine takes after the last C

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General setup233Paper size 3You can use nine sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A6, B5, B6 and Folio, and four size

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iiFor Customer Service Service Center Locator (USA only)For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).S

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Chapter 324Tray use in fax mode 3You can change the default tray that the machine will use for printing received faxes.When you choose Tray#1 Only, MP

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General setup253Volume settings 3Ring volume 3You can choose a ring volume level from a range of settings, from High to Off.While in Fax mode press

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Chapter 326Automatic daylight savings time 3You can set the machine to change automatically for Daylight Savings Time. It will set itself forward one

Page 204 - Waste Toner Full

General setup273LCD contrast 3You can change the contrast to make the LCD look lighter or darker.a Press Menu, 1, 8. 18.LCD Contrast-nnonn+Select dc&a

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284Security 4You can set up your machine with multiple levels of security using Setting Lock and Secure Function Lock. You will not be able to continu

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Security features294Turning setting lock on/off 4If you enter the wrong password when following the instructions below, the LCD will show Wrong Passwo

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Chapter 430Setting the password for the administrator 4The password you set in these steps is for the administrator. This password is used to set up

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Security features314Setting up restricted users 4You can set up users with restrictions and a password.a Press Menu, 1, 9, 2. 19.Security2.Function Lo

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Chapter 432Switching Users 4This setting allows a restricted user to log on the machine when Secure Function Lock is turned on.NoteAfter a restricted

Page 210 - Packing and shipping

Section IIFax IISending a fax 34Receiving a fax 44Telephone services and external devices 50Dialing and storing numbers 58Remote fax options (black &

Page 211 - Repacking the machine C

iiiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If

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345How to fax 5Entering fax mode 5To enter fax mode press (Fax), and the key will glow blue.Sending a single-sided fax from the ADF 5Using the ADF to

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Sending a fax355Changing a 2-sided fax layout 5You need to choose the duplex scanning format before you send a fax. The format you choose will depend

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Chapter 536g Your machine will automatically send the fax.NoteWhen faxing multiple pages from the scanner glass, real time transmission should be set

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Sending a fax375Note• The scan profile of the One-Touch, Speed-Dial or Group number you chose first will be applied to the broadcast.• If the fax reso

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Chapter 538Electronic cover page (black & white only) 5This feature will not work unless you have already programmed your Station ID. (See the Qui

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Sending a fax395f Enter two digits to show the number of pages you are sending.Press OK.For example, enter 0, 2 for 2 pages or 0, 0 to leave the numbe

Page 218 - Machine information C

Chapter 540Changing fax resolution 5The quality of a fax can be improved by changing the fax resolution. Resolution can be changed for the next fax or

Page 219 - LT-100CL tray is installed

Sending a fax415Real time transmission 5When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon

Page 220 - Menu and features D

Chapter 542Delayed batch transmission (black & white only) 5Before sending the delayed faxes, your machine will help you economize by sorting all

Page 221 - How to access the menu

Sending a fax435Sending a fax manually 5Manual transmission 5Manual transmission lets you hear the dialing, ringing and fax-receiving tones while send

Page 222 - Menu table D

ivNotice - Disclaimer of Warranties (USA and Canada)BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’

Page 223 - Menu and features

446Choose the correct Receive Mode 6The correct Receive mode is determined by the external devices and telephone subscriber services (Voicemail, Disti

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Receiving a fax456Using receive modes 6Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before us

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Chapter 646Receive mode settings 6Ring delay 6The ring delay sets the number of times the machine rings before it answers in Fax Only and Fax/Tel mode

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Receiving a fax476Easy receive 6Turning easy receive On allows the machine to receive fax calls automatically if you lift any handset on the same line

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Chapter 648Additional receiving operations 6Printing a reduced incoming fax 6If you choose On, the machine automatically reduces each page of an incom

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Receiving a fax496Setting the fax receive stamp (black & white only) 6You can set the machine to print the received date and time in the top cente

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507Telephone line services7Voice Mail 7If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine w

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Telephone services and external devices517Distinctive ring 7Brother uses the term ‘Distinctive Ring’ but different telephone companies have other name

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Chapter 752Before you choose the ring pattern to register 7You can only register one Distinctive Ring pattern with the machine. Some ring patterns can

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Telephone services and external devices537Turning off distinctive ring 7a Press Menu, 2, 0, 2. 20.Miscellaneous2.Distinctivea Offb SetSelect ab or OKb

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vBrother® Color Laser One-Year On-Site Limited Warranty (USA only)Who is covered: This limited warranty (“warranty”) is givenonly to the original end

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Chapter 754Connections 7The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work properly if

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Telephone services and external devices557Two-line telephone system 7A two-line telephone system is nothing more than two separate telephone numbers o

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Chapter 756You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the machine’s wall outl

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Telephone services and external devices577Connecting an external or extension telephone 7You can connect a separate telephone directly to your machine

Page 238 - Entering text D

588How to dial 8You can dial in any of the following ways.Manual dialing 8Use the dial pad to enter all the digits of the telephone or fax number. One

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Dialing and storing numbers598Search 8You can search alphabetically for names you have stored in the One-Touch and Speed-Dial memories. (See Storing o

Page 240 - Specifications E

Chapter 860Storing numbers 8You can set up your machine to do the following types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting f

Page 241 - Specifications

Dialing and storing numbers618e Choose one of the options below: Enter the name using the dial pad (up to 15 characters). Press OK. Press OK to stor

Page 242 - Print media E

Chapter 862e Choose one of the options below: Enter the name using the dial pad (up to 15 characters). Press OK. Press OK to store the number or E-m

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Dialing and storing numbers638Setting up groups for broadcasting 8If you often want to send the same fax message to many fax numbers you can set up a

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viBrother® Color Laser One-Year On-Site Limited Warranty (USA only)What Brother will do:If the problem reported concerning yourMachine and/or accompan

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Chapter 864i If you selected B/W200dpi or B/W200x100 in h, select the file format (TIFF or PDF) that will be used to send to your PC. If you selected

Page 246 - Interfaces E

6599Remote fax options ARE NOT available for color fax.Remote fax options let you receive faxes while you are away from the machine.You can use only o

Page 247 - Direct print feature E

Chapter 966Paging 9When Paging is chosen, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (P

Page 248 - Computer requirements E

Remote fax options (black & white only)679PC fax receive 9If you turn on the PC Fax Receive feature your machine will store received faxes in mem

Page 249 - Consumable items E

Chapter 968Changing remote fax options 9If received faxes are left in your machine’s memory when you change the remote fax option to Off, the LCD will

Page 250 - Ethernet wired network E

Remote fax options (black & white only)699Remote retrieval 9The remote retrieval feature lets you retrieve your stored fax messages when you are

Page 251 - Ethernet wireless network E

Chapter 970Retrieving fax messages 9a Dial your fax number from a telephone or another fax machine using touch tone.b When your machine answers, immed

Page 252 - Encryption methods E

Remote fax options (black & white only)719Remote fax commands 9Follow the commands below to access features when you are away from the machine. W

Page 253 - Network key E

7210Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s

Page 254 - Glossary F

Polling7310Polled transmit (black & white only) 10Polled transmit lets you set up your machine to wait with a document so another fax machine can

Page 255 - Glossary

viiBROTHER LASER PRINTER / MULTIFUNCTION CENTER®/FAX ON-SITE WARRANTY (Canada only)For a limited on-site warranty of 1 year labour and parts from the

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7411Fax reports 11Some fax reports (transmission verification and fax journal) can be printed automatically and manually.Transmission verification rep

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Printing reports7511Reports 11The following reports are available:1 TransmissionDisplays the Transmission Verification Report for your last outgoing 2

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Chapter 1176

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Section IIICopy IIIMaking copies 78

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7812How to copy 12Entering copy mode 12Press (Copy) to enter Copy mode. 1 Contrast2Quality3 Copy ratio4 Tray selection5 Number of copies6 Brightness

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Making copies7912Copy options (temporary settings) 12When you want to quickly change the copy settings temporarily for the next copy, use the temporar

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Chapter 1280To enlarge or reduce the next copy follow the instructions below:a Make sure you are in Copy mode .b Load your document.c Use the dial pa

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Making copies8112h Place the next page on the scanner glass.Press OK.Repeat g and h for each page of the layout.i After all the pages have been scanne

Page 264 - (Canada only)

Chapter 1282 2 sided i 1 sidedPortrait Landscape a Make sure you are in Copy mode .b Load your document.c Use the dial pad to enter the number of co

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Making copies8312e Press a or b to select 2sided i 1sided or 1sided i 2sided. Press OK. Duplex Advanceda2sided i 1sidedb1sided i 2sidedSelect ab or OK

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