Brother MFC-J6510DW User's Guide download pdf (Page 98)

Machine feeds multiple pages. Make sure the paper is loaded correctly in the paper tray. (See Loading paper and

other print media on page 10.)

Load only one size of paper and one type of paper in the paper tray at any one

time.

Make sure the Base Pad in the paper tray is not dirty. (See Cleaning the paper

pick-up rollers in appendix A of the Advanced User’s Guide.)

If there are only a few sheets of paper in the paper tray the machine may not pick

them up correctly. Make sure there are at least 10 sheets of paper in the tray.

There is a paper jam. Make sure the paper length guide is set to the correct paper size. Do not extend

the paper tray when you load A5 or smaller size paper. (See Printer jam or paper

jam on page 81.)

Paper jam reoccurs. If there is a repeat paper jam, a small piece of paper may be stuck in the machine.

Make sure paper is not still jammed in the machine. (See Additional paper jam

clear operations on page 86.)

The paper jams when you use

duplex copy or duplex print.

Use one of the jam prevention settings, DX1 or DX2. For copying, see Duplex

(2-sided) copying in chapter 7 of the Advanced User’s Guide;

for printing see Duplex / Booklet for Windows

or Duplex Printing for Macintosh in

the Software User's Guide.

If paper jams often when using duplex copy or duplex print, the paper feed rollers

may be stained with ink. Clean the paper feed rollers. (See Cleaning the paper

feed rollers in appendix A of the Advanced User's Guide.)

Printed pages are not stacked

neatly.

Make sure you are using the paper support flap.

(See Loading paper and other print media on page 10.)

Machine does not print from

Adobe

Illustrator

Try to reduce the print resolution. (See Printing for Windows

or Printing and

Faxing for Macintosh in the Software User’s Guide.)

Printing Received Faxes

Difficulty Suggestions

Condensed print and white streaks

across the page or the top and

bottom of sentences are cut off.

You probably had a bad connection, with static or interference on the telephone

line. Ask the other party to send the fax again.

Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the

problem is with the sending machine. Try receiving from another fax machine.

Received colour fax prints only in

black and white.

Replace the colour ink cartridges that have reached the end of their life, and then

ask the other person to send the colour fax again.

(See Replacing the ink cartridges on page 66.)

Left and Right margins are cut off or

a single page is printed on two

pages.

Turn on Auto Reduction. (See Printing a reduced incoming fax in chapter 4 of the

Advanced User’s Guide.)

Printing (continued)

Difficulty Suggestions

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Brother MFC-J6510DW User's Guide Page 98

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