Brother MFC-J6510DW User's Guide Page 85
- Page / 151
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
77
B
Paper Jam [Rear] Paper is jammed in the machine. Remove the jammed paper by
following the steps in Paper is jammed
at the back of the machine
on page 82.
Make sure the paper length guide is
set to the correct paper size.
DO NOT extend the paper tray when
you load A5 or smaller size paper.
Paper powder has accumulated on the
surface of the paper pick-up rollers
and the back sides of the paper feed
rollers.
Clean the paper pick-up rollers and
the back sides of the paper feed
rollers. (See Cleaning the paper
pick-up rollers in appendix A of the
Advanced User's Guide.)
Unable to CleanXX
Unable to Init.XX
Unable to PrintXX
Unable to ScanXX
The machine has a mechanical
problem.
—OR—
A foreign object such as a paper clip or
ripped paper is in the machine.
Open the scanner cover and remove
any foreign objects and paper scraps
from inside the machine. If the error
message continues, disconnect the
machine from the power for several
minutes and reconnect it.
(The machine can be turned off for
approximately 24 hours without losing
faxes stored in the memory. See
Transferring your faxes or Fax Journal
report on page 79.)
Unusable Device
Disconnect device from
front connector & turn
machine off & then on
A broken device has been connected
to the USB direct interface.
Unplug the device from the USB direct
interface, then press On/Off to turn
the machine off and then on again.
Unusable Device
Please Disconnect
USB Device.
A USB device or USB Flash memory
drive that is not supported has been
connected to the USB direct interface.
For more information, visit us at
http://solutions.brother.com/
.
Unplug the device from the USB direct
interface. Turn the machine off and
then on again.
Wrong Ink Color A colour ink cartridge has been
installed in the Black ink cartridge
position.
Check which ink cartridges are not
matched by colour to their ink
cartridge positions and move them to
their correct positions.
Error Message Cause Action
- BASIC USER’S GUIDE 1
- Table of Contents 4
- 4 Sending a fax 32 5
- 5 Receiving a fax 36 5
- A Routine maintenance 66 7
- B Troubleshooting 72 7
- C Menu and features 97 7
- D Specifications 125 7
- EIndex 139 7
- General information 1 9
- How to find Network setup 10
- Accessing Brother 11
- Support (Windows 11
- Support (Macintosh) 11
- Control panel overview 1 12
- 10:20:29 13
- LCD screen indications 1 15
- Volume Settings 1 16
- LCD display 1 17
- Loading paper 2 18
- Loading paper 19
- Chapter 2 20
- Loading paper in paper 21
- IMPORTANT 25
- Printable area 2 29
- Paper settings 2 30
- Paper Size and Type 31
- (MFC-J6710DW) 2 31
- Tray use in Copy mode 31
- (MFC-J6710DW only) 2 31
- Tray use in Fax mode 32
- Secure Paper Feed mode for 32
- A3 size Short Grain Paper 2 32
- Acceptable paper and 33
- Manual Feed Slot only 35
- Paper weight and thickness 2 36
- Loading documents 3 37
- Scannable area 3 39
- Sending a fax 4 40
- Sending a fax 41
- How to preview an outgoing 42
- Transmission Verification 42
- Report 4 42
- Receiving a fax 5 44
- Using Receive Modes 5 45
- Receive Mode settings 5 46
- Fax Preview 47
- (Monochrome only) 47
- Using Fax Preview 5 48
- Voice operations 6 49
- Telephone services 6 50
- PBX and TRANSFER 6 51
- Connecting an external 52
- TAD (telephone 52
- External and extension 53
- Operation from external and 54
- Using extension telephones 54
- (U.K. only) 6 54
- Using a cordless external 55
- Using remote codes 6 55
- Changing the remote codes 6 56
- How to dial 7 57
- Search 7 58
- Fax Redial 7 58
- Additional Dialling 59
- Operations 59
- Storing numbers 7 60
- Storing Speed Dial numbers 7 61
- Changing One Touch or 62
- Speed Dial names or 62
- Making copies 8 63
- Paper Options 8 64
- PhotoCapture Center™ 65
- Getting started 9 66
- Print Images 9 68
- How to scan to a 69
- Flash memory drive 69
- Chapter 9 70
- Printing a document 10 71
- How to scan to a computer 11 72
- Scanning using a 73
- Routine maintenance A 74
- Routine maintenance 75
- Cleaning and checking 76
- Troubleshooting B 80
- Error animations display B 87
- Journal report B 87
- Printer jam or paper jam B 89
- Troubleshooting 91
- Troubleshooting B 96
- Printing (continued) 97
- Printing Received Faxes 98
- Telephone Line or Connections 99
- Receiving Faxes 99
- Sending Faxes 99
- Handling Incoming Calls 100
- Copying Difficulties 100
- Scanning Difficulties 100
- Software Difficulties 101
- Network Difficulties 102
- Dial Tone detection B 103
- Telephone line 103
- Machine Information B 104
- Menu and features C 105
- Menu table C 106
- Menu and features 107
- Network menu 111
- Menu ( ) (continued) 116
- SCAN ( ) 120
- COPY ( ) 123
- Watermark Copy Settings 126
- PHOTO CAPTURE ( ) 128
- Print Settings 129
- Phone Book ( ) 131
- Redial/Pause ( ) 131
- Fax Preview () 131
- Entering Text C 132
- Specifications D 133
- Print media D 135
- Specifications 137
- PhotoCapture Center™ D 139
- PictBridge D 140
- Scanner D 141
- Printer D 142
- Interfaces D 143
- Computer requirements D 144
- Consumable items D 145
- Network (LAN) D 146
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