Brother MFC-J6510DW User's Guide Page 83
- Page / 151
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
75
B
No Ink Cartridge
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and re-
install it slowly until it clicks. (See
Replacing the ink cartridges
on page 66.)
No Paper Fed The machine is out of paper or paper
is not correctly loaded in the paper
tray.
Do one of the following:
Refill the paper in the paper tray,
and then press Mono Start or
Colour Start.
Remove the paper and load it
again and then press Mono Start
or Colour Start. (See Loading
paper and other print media
on page 10.)
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 81.
If you see this error often when making
a duplex copy or duplex print, the
paper feed rollers may be stained with
ink. Clean the paper feed rollers. (See
Cleaning the paper feed rollers in
appendix A of the Advanced User's
Guide.)
Paper powder has accumulated on the
surface of the paper pick-up rollers
and the back sides of the paper feed
rollers.
Clean the paper pick-up rollers and
the back sides of the paper feed
rollers. (See Cleaning the paper
pick-up rollers in appendix A of the
Advanced User's Guide.)
The Jam Clear Cover is not closed
correctly.
Check the Jam Clear Cover is closed
evenly at both ends. (See Printer jam
or paper jam on page 81.)
The paper was not inserted in the
centre position of the manual feed slot.
Remove the paper and re-insert it in
the centre of the manual feed slot, and
then press Mono Start or
Colour Start. (See Loading paper in
the manual feed slot on page 17.)
No Response/Busy The number you dialled does not
answer or is busy.
Verify the number and try again.
Not Registered You tried to access a One Touch or
Speed Dial number that is not
programmed.
Set up the One Touch or Speed Dial
number. (See Storing One Touch Dial
numbers on page 52 and Storing
Speed Dial numbers on page 53.)
Error Message Cause Action
- BASIC USER’S GUIDE 1
- Table of Contents 4
- 4 Sending a fax 32 5
- 5 Receiving a fax 36 5
- A Routine maintenance 66 7
- B Troubleshooting 72 7
- C Menu and features 97 7
- D Specifications 125 7
- EIndex 139 7
- General information 1 9
- How to find Network setup 10
- Accessing Brother 11
- Support (Windows 11
- Support (Macintosh) 11
- Control panel overview 1 12
- 10:20:29 13
- LCD screen indications 1 15
- Volume Settings 1 16
- LCD display 1 17
- Loading paper 2 18
- Loading paper 19
- Chapter 2 20
- Loading paper in paper 21
- IMPORTANT 25
- Printable area 2 29
- Paper settings 2 30
- Paper Size and Type 31
- (MFC-J6710DW) 2 31
- Tray use in Copy mode 31
- (MFC-J6710DW only) 2 31
- Tray use in Fax mode 32
- Secure Paper Feed mode for 32
- A3 size Short Grain Paper 2 32
- Acceptable paper and 33
- Manual Feed Slot only 35
- Paper weight and thickness 2 36
- Loading documents 3 37
- Scannable area 3 39
- Sending a fax 4 40
- Sending a fax 41
- How to preview an outgoing 42
- Transmission Verification 42
- Report 4 42
- Receiving a fax 5 44
- Using Receive Modes 5 45
- Receive Mode settings 5 46
- Fax Preview 47
- (Monochrome only) 47
- Using Fax Preview 5 48
- Voice operations 6 49
- Telephone services 6 50
- PBX and TRANSFER 6 51
- Connecting an external 52
- TAD (telephone 52
- External and extension 53
- Operation from external and 54
- Using extension telephones 54
- (U.K. only) 6 54
- Using a cordless external 55
- Using remote codes 6 55
- Changing the remote codes 6 56
- How to dial 7 57
- Search 7 58
- Fax Redial 7 58
- Additional Dialling 59
- Operations 59
- Storing numbers 7 60
- Storing Speed Dial numbers 7 61
- Changing One Touch or 62
- Speed Dial names or 62
- Making copies 8 63
- Paper Options 8 64
- PhotoCapture Center™ 65
- Getting started 9 66
- Print Images 9 68
- How to scan to a 69
- Flash memory drive 69
- Chapter 9 70
- Printing a document 10 71
- How to scan to a computer 11 72
- Scanning using a 73
- Routine maintenance A 74
- Routine maintenance 75
- Cleaning and checking 76
- Troubleshooting B 80
- Error animations display B 87
- Journal report B 87
- Printer jam or paper jam B 89
- Troubleshooting 91
- Troubleshooting B 96
- Printing (continued) 97
- Printing Received Faxes 98
- Telephone Line or Connections 99
- Receiving Faxes 99
- Sending Faxes 99
- Handling Incoming Calls 100
- Copying Difficulties 100
- Scanning Difficulties 100
- Software Difficulties 101
- Network Difficulties 102
- Dial Tone detection B 103
- Telephone line 103
- Machine Information B 104
- Menu and features C 105
- Menu table C 106
- Menu and features 107
- Network menu 111
- Menu ( ) (continued) 116
- SCAN ( ) 120
- COPY ( ) 123
- Watermark Copy Settings 126
- PHOTO CAPTURE ( ) 128
- Print Settings 129
- Phone Book ( ) 131
- Redial/Pause ( ) 131
- Fax Preview () 131
- Entering Text C 132
- Specifications D 133
- Print media D 135
- Specifications 137
- PhotoCapture Center™ D 139
- PictBridge D 140
- Scanner D 141
- Printer D 142
- Interfaces D 143
- Computer requirements D 144
- Consumable items D 145
- Network (LAN) D 146
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