Brother Printer MFC-J5910DW User Manual Page 104
- Page / 155
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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90
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or
other custom feature on a single telephone line with your machine, it may create
a problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate telephone line with no
custom features is recommended.
Copying Difficulties
Difficulty Suggestions
Cannot make a copy.
Make sure that the COPY key is illuminated.
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass uu page 25.)
Vertical black lines or streaks
appear in copies.
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean the glass strip and scanner glass and the white bar and
white plastic above them. (See Cleaning the scanner uu page 61.)
Copies are blank. Make sure you are loading the document properly. (See Loading documents
uu page 24.)
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass.
Reposition the document and try again.
Scanning Difficulties
Difficulty Suggestions
TWAIN or WIA errors appear when
starting to scan. (Windows
®
)
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
your scanning application. For example, in PaperPort™12SE with OCR, click
Scan Settings, Select to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is chosen as the primary source.
In PageManager, click File, Select Source and choose the Brother TWAIN driver.
Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver.
uuSoftware User’s Guide: Scanning a document using the ICA driver (Mac OS X
10.6.x)
Poor scanning results when using
the ADF.
Try using the scanner glass. (See Using the scanner glass uu page 25.)
OCR does not work. Try increasing the scanner resolution.
(Macintosh users)
Make sure you have finished downloading and installing Presto! PageManager
from:
http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg
Handling Incoming Calls (continued)
Difficulty Suggestions
- BASIC USER’S GUIDE 1
- Brother numbers 3
- (USA and Canada) 6
- 5 Receiving a fax 31 10
- 8 Making copies 47 10
- C Menu and features 95 12
- D Specifications 124 12
- EIndex 137 12
- Table of Contents 13
- General information 1 15
- Viewing Documentation 1 16
- How to find Network setup 17
- Accessing Brother 18
- Support (Windows 18
- Support (Macintosh) 19
- Control panel overview 1 20
- 1.9" Touchscreen plus 22
- Touchpanel controls 1 22
- IMPORTANT 23
- Favorite Settings 1 24
- Changing Favorite Settings 1 25
- Deleting Favorite Settings 1 25
- Recalling Favorite Settings 1 25
- Loading paper 2 26
- Chapter 2 28
- Loading paper 31
- Printable area 2 32
- Paper settings 2 33
- Acceptable paper and 34
- BP71 69 lb (260 g/m 37
- Loading documents 3 38
- Sending a fax 4 41
- Faxing from the ADF 4 42
- Sending a fax 43
- Chapter 4 44
- Receiving a fax 5 45
- Chapter 5 46
- Using Receive Modes 5 47
- Receive Mode settings 5 48
- Easy Receive 5 49
- Telephone services 6 50
- Distinctive Ring 6 51
- Chapter 6 52
- Connecting an external 53
- TAD (telephone 53
- Connections 6 54
- Recording an outgoing 54
- External and extension 55
- Using external and extension 56
- Using a non-Brother cordless 56
- Using remote codes 6 56
- Changing the remote codes 6 57
- Dialing and storing numbers 7 58
- Storing numbers 7 59
- Changing Speed Dial names 60
- Making copies 8 61
- Copy settings 8 62
- Paper Options 8 62
- Paper Size 8 63
- USB Flash memory drive 64
- Getting started 9 65
- Print Images 9 67
- PhotoCapture Center™ 67
- How to scan to a 68
- Flash memory drive 68
- Printing a document 10 69
- How to scan to a computer 11 70
- Scanning using a 71
- Scanning using the 71
- ControlCenter 71
- Routine maintenance A 72
- Routine maintenance 73
- Cleaning and checking 75
- Troubleshooting B 78
- -up rollers and 84
- Error animation B 86
- Journal report B 86
- Printer jam or paper jam B 89
- Troubleshooting 91
- Troubleshooting B 95
- Printing 96
- Printing (continued) 97
- Printing Received Faxes 100
- Telephone Line or Connections 100
- Receiving Faxes 101
- Receiving Faxes (continued) 102
- Sending Faxes 103
- Handling Incoming Calls 103
- Copying Difficulties 104
- Scanning Difficulties 104
- Software Difficulties 105
- Network Difficulties 105
- Data entry difficulties 106
- Dial Tone B 107
- Telephone line 107
- Machine Information B 108
- Menu and features C 109
- Menu table C 110
- Menu and features 111
- -authorized Public 113
- Network menu C 115
- Menu (continued) C 121
- FAX ( ) C 123
- SCAN ( ) C 126
- COPY ( ) C 129
- PHOTO ( ) C 132
- Options (for PHOTO) C 133
- Options (for Index Sheet) C 135
- SpeedDial C 135
- History C 136
- Ink () C 136
- Entering Text C 137
- Specifications D 138
- Specifications 139
- Print media D 140
- PhotoCapture Center™ D 143
- PictBridge D 144
- Scanner D 145
- Printer D 146
- Interfaces D 147
- Computer requirements D 148
- Consumable items D 149
- Network (LAN) D 150
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