Brother Printer MFC-J5910DW User Manual Page 105
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
91
B
Software Difficulties
Difficulty Suggestions
Cannot install software or print.
(Windows
®
users only)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
“Device Busy” Make sure the machine is not showing an error message on the screen.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. (uuQuick Setup Guide)
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
PhotoCapture Center™ Difficulties
Difficulty Suggestions
Removable Disk does not work
properly.
1 Take out the memory card or USB Flash memory drive and put it back in
again.
2 If you have tried “Eject” from within Windows
®
, take out the memory card or
USB Flash memory drive before you continue.
3 If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
4 If all of the above do not work, turn off your PC and machine, and then turn
them on again.
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Part of my photo is missing when
printed.
Make sure that Borderless printing and Cropping are turned off.
(uuAdvanced User’s Guide: Borderless printing and Cropping)
Network Difficulties
Difficulty Suggestions
Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (uuAdvanced User’s Guide: Reports) and
check the current Network settings printed in this list. Reconnect the LAN cable to
the hub to verify that the cabling and network connections are good. If possible,
try connecting the machine to a different port on your hub using a different cable.
If the connections are good, the machine shows LAN Active for 2 seconds.
If you are using a wireless connection or are having Network problems
uuNetwork User’s Guide: Troubleshooting
- BASIC USER’S GUIDE 1
- Brother numbers 3
- (USA and Canada) 6
- 5 Receiving a fax 31 10
- 8 Making copies 47 10
- C Menu and features 95 12
- D Specifications 124 12
- EIndex 137 12
- Table of Contents 13
- General information 1 15
- Viewing Documentation 1 16
- How to find Network setup 17
- Accessing Brother 18
- Support (Windows 18
- Support (Macintosh) 19
- Control panel overview 1 20
- 1.9" Touchscreen plus 22
- Touchpanel controls 1 22
- IMPORTANT 23
- Favorite Settings 1 24
- Changing Favorite Settings 1 25
- Deleting Favorite Settings 1 25
- Recalling Favorite Settings 1 25
- Loading paper 2 26
- Chapter 2 28
- Loading paper 31
- Printable area 2 32
- Paper settings 2 33
- Acceptable paper and 34
- BP71 69 lb (260 g/m 37
- Loading documents 3 38
- Sending a fax 4 41
- Faxing from the ADF 4 42
- Sending a fax 43
- Chapter 4 44
- Receiving a fax 5 45
- Chapter 5 46
- Using Receive Modes 5 47
- Receive Mode settings 5 48
- Easy Receive 5 49
- Telephone services 6 50
- Distinctive Ring 6 51
- Chapter 6 52
- Connecting an external 53
- TAD (telephone 53
- Connections 6 54
- Recording an outgoing 54
- External and extension 55
- Using external and extension 56
- Using a non-Brother cordless 56
- Using remote codes 6 56
- Changing the remote codes 6 57
- Dialing and storing numbers 7 58
- Storing numbers 7 59
- Changing Speed Dial names 60
- Making copies 8 61
- Copy settings 8 62
- Paper Options 8 62
- Paper Size 8 63
- USB Flash memory drive 64
- Getting started 9 65
- Print Images 9 67
- PhotoCapture Center™ 67
- How to scan to a 68
- Flash memory drive 68
- Printing a document 10 69
- How to scan to a computer 11 70
- Scanning using a 71
- Scanning using the 71
- ControlCenter 71
- Routine maintenance A 72
- Routine maintenance 73
- Cleaning and checking 75
- Troubleshooting B 78
- -up rollers and 84
- Error animation B 86
- Journal report B 86
- Printer jam or paper jam B 89
- Troubleshooting 91
- Troubleshooting B 95
- Printing 96
- Printing (continued) 97
- Printing Received Faxes 100
- Telephone Line or Connections 100
- Receiving Faxes 101
- Receiving Faxes (continued) 102
- Sending Faxes 103
- Handling Incoming Calls 103
- Copying Difficulties 104
- Scanning Difficulties 104
- Software Difficulties 105
- Network Difficulties 105
- Data entry difficulties 106
- Dial Tone B 107
- Telephone line 107
- Machine Information B 108
- Menu and features C 109
- Menu table C 110
- Menu and features 111
- -authorized Public 113
- Network menu C 115
- Menu (continued) C 121
- FAX ( ) C 123
- SCAN ( ) C 126
- COPY ( ) C 129
- PHOTO ( ) C 132
- Options (for PHOTO) C 133
- Options (for Index Sheet) C 135
- SpeedDial C 135
- History C 136
- Ink () C 136
- Entering Text C 137
- Specifications D 138
- Specifications 139
- Print media D 140
- PhotoCapture Center™ D 143
- PictBridge D 144
- Scanner D 145
- Printer D 146
- Interfaces D 147
- Computer requirements D 148
- Consumable items D 149
- Network (LAN) D 150
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