Brother MFC-230C User Manual Page 99
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83
B
B
Troubleshooting B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com
.
If you are having difficulty with your machine B
Troubleshooting and Routine
Maintenance
B
Printing
Difficulty Suggestions
No printout Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
One or more ink cartridges are empty. (See Replacing the ink
cartridges on page 94.)
Check to see if the LCD is showing an error message. (See Error
messages on page 88.)
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click Start and then Printers and Faxes.
Right-click and choose ‘Brother MFC-XXXX (where XXXX is your model name)’,
and make sure that ‘Use Printer Offline’ is unchecked.
Poor print quality Check the print quality. (See Checking the print quality on page 99.)
Make sure that the Printer Driver or Paper Type setting in the menu matches the
type of paper you are using. (See Printing in the Software User's Guide on the
CD-ROM and Paper Type on page 18.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed. (Cartridges
stay usable for up to two years if kept in their original packaging.)
The ink cartridge was in your machine over six months.
The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper. (See Acceptable paper and other
media on page 9.)
The recommended environment for your machine is between 68° F to 91° F (20° C
to 33° C).
- USER’S GUIDE 1
- Brother numbers 3
- (USA and Canada) 6
- (USA only) 7
- LIMITED WARRANTY 9
- Table of Contents 10
- Section II Fax 11
- Section III Copy 12
- Section V Software 13
- Section VI Appendixes 14
- D Specifications 113 15
- E Glossary 123 15
- F Index 127 15
- General I 17
- General Information 1 18
- Viewing Documentation 1 19
- Viewing Documentation 20
- (For Macintosh 20
- Accessing Brother 21
- Support 21
- (For Windows 21
- Loading documents and paper 2 24
- Acceptable paper and 25
- Handling and using media 2 26
- Choosing the right media 2 27
- ) paper 28
- Loading paper and 29
- Loading envelopes and post 30
- Loading documents and paper 31
- Double flap 2 31
- Removing small printouts 32
- Printable area 2 32
- General setup 3 33
- Mode Timer 3 34
- Paper settings 3 34
- Volume Settings 3 35
- Automatic Daylight 36
- Savings Time 36
- LCD display 3 36
- Security features 4 37
- Turning the TX Lock on/off 4 38
- Section II 39
- Sending a fax 5 40
- Broadcasting (Black & 41
- White only) 41
- Additional sending 42
- Contrast 5 43
- Changing fax resolution 5 43
- Dual access 44
- (Black & White only) 5 44
- Real time transmission 5 44
- Overseas Mode 5 44
- Sending a fax 45
- Receiving a Fax 6 46
- Using receive modes 6 47
- Receive mode settings 6 48
- Additional receiving 49
- Voice Operations 7 50
- Telephone services 7 51
- Caller ID 7 53
- TAD (telephone 54
- Connecting an external 54
- Recording an outgoing 55
- Special line considerations 7 55
- TAD and two-line telephone 56
- External and extension 57
- Using remote codes 7 58
- Dialing and storing numbers 8 59
- Storing numbers 8 60
- Dialing and storing numbers 61
- Dialing access codes and 62
- Printing Reports 9 63
- Reports 9 64
- Copy III 65
- Making copies 10 66
- Copy options 10 67
- Changing copy quality 10 68
- Enlarging or reducing the 68
- Making N in 1 copies or a 69
- Chapter 10 70
- Adjusting Brightness 71
- Contrast and Color 10 71
- Paper options 10 72
- Walk-up Photo Printing 73
- 22 mm or less 74
- 11 mm or less 74
- Getting started 11 75
- How to print from a 76
- USB Flash memory 76
- Printing Images 11 77
- DPOF printing 11 78
- Understanding the 80
- Error Messages 80
- Printing photos 81
- PictBridge camera 81
- Printing Images 12 82
- DPOF printing 12 82
- PictBridge) 83
- Software V 85
- Software features 13 86
- Appendixes VI 87
- Safety and Legal A 88
- To use the machine safely A 89
- Safety and Legal 91
- Conformity (USA only) A 96
- Trademarks A 98
- Troubleshooting and Routine 99
- Maintenance 99
- Printing (Continued) 100
- Printing Received Faxes 101
- Telephone Line or Connections 101
- Receiving Faxes 101
- Sending Faxes 102
- Handling Incoming Calls 102
- Menu Setting Difficulties 102
- Copying Difficulties 103
- Scanning Difficulties 103
- Software Difficulties 103
- PhotoCapture Center 103
- Difficulties 103
- Error messages B 104
- Journal report B 107
- Printer jam or paper jam B 108
- Routine maintenance B 110
- Cleaning the outside of the 112
- Cleaning the scanner B 113
- Cleaning the machine printer 113
- Cleaning the paper pick-up 114
- Cleaning the print head B 114
- Checking the print quality B 115
- Machine Information B 117
- Packing and shipping 118
- Menu and Features C 120
- Menu and Features 121
- Menu Table C 122
- Entering Text C 128
- Specifications D 129
- Print media D 131
- Specifications 133
- PictBridge D 135
- Scanner D 135
- Printer D 136
- Interfaces D 136
- Computer requirements D 137
- Consumable items D 138
- Glossary E 139
- Glossary 141
- User Settings 142
- (Canada only) 147
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