Brother MFC 9970CDW User Manual Page 133
- Page / 218
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
125
B
Paper is jammed at the back
of the machine B
If the LCD shows Jam Rear, a paper jam
occurred behind the back cover. Follow these
steps:
a Leave the machine turned on for 10
minutes to cool down.
b Open the back cover.
CAUTION
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
- BASIC USER’S GUIDE 1
- Table of Contents 4
- 5 Receiving a fax 33 5
- 8 Making copies 51 5
- C Menu and features 153 7
- D Specifications 190 7
- E Index 206 7
- General information 1 9
- Accessing the 10
- Advanced User’s 10
- Guide, Software User’s 10
- Guide and Network 10
- User’s Guide 10
- General information 11
- Accessing Brother 12
- Support (Windows 12
- Support (Macintosh) 1 12
- Control panel overview 1 14
- 01.01.2011 15:15 15
- LCD Touchscreen 1 16
- Volume settings 1 18
- Loading paper 2 19
- Chapter 2 20
- Loading paper in the 21
- Loading paper 23
- Paper settings 2 27
- Tray Use in copy mode 2 28
- Tray Use in fax mode 2 28
- Tray Use in print mode 2 29
- Acceptable paper and 30
- Sending a fax 4 37
- Chapter 4 38
- Colour fax transmission 4 39
- Transmission verification 39
- Receiving a fax 5 41
- Using receive modes 5 42
- Receive Mode settings 5 43
- Fax Detect 5 44
- Telephone line 45
- Connecting an external 46
- Recording an outgoing 47
- External and extension 48
- Using Remote Codes 6 49
- How to dial 7 50
- Search 7 51
- LDAP search 7 51
- Fax redial 7 51
- Storing numbers 7 52
- Storing One Touch Dial 54
- Storing Speed Dial numbers 7 56
- Changing or Deleting One 57
- Touch and Speed Dial 57
- Tone or Pulse 7 58
- Making copies 8 59
- Creating a PRN or 60
- PostScript 60
- 3™ file for 60
- Printing data directly 61
- Printing a document 10 63
- How to scan to a computer 11 64
- How to scan to a computer 65
- Click OK 66
- Click File 66
- Before scanning 11 67
- SCAN key settings 11 67
- Chapter 11 68
- Routine maintenance A 70
- Standard toner cartridge 71
- High capacity toner cartridge 71
- Replacing a Toner cartridge A 74
- IMPORTANT 100
- Cleaning the scanner glass A 101
- Cleaning the laser scanner 102
- Routine maintenance 103
- Cleaning the corona wires A 106
- C - Cyan M - Magenta 109
- Y - Yellow K - Black 109
- Cleaning the drum unit A 110
- Cleaning the paper pick-up 116
- Calibration A 117
- Auto Registration A 118
- Manual Registration A 119
- Frequency 119
- (Colour Correction) A 119
- Troubleshooting B 120
- Journal report B 127
- Document jams B 128
- Document is jammed under 129
- Removing small documents 129
- Paper jams B 130
- Paper is jammed in paper 131
- Paper is jammed at the back 133
- Paper is jammed inside the 135
- Troubleshooting 137
- Paper is jammed underneath 138
- Close the fuser cover (1) 141
- Fully close the back cover 141
- Telephone line or connections 142
- Receiving Faxes 143
- Sending faxes 144
- Receiving Faxes (continued) 144
- Handling incoming calls 145
- Copy difficulties 145
- Printing difficulties 146
- Scanning difficulties 147
- Software difficulties 147
- Paper handling difficulties 148
- Print quality difficulties 148
- Network difficulties 149
- Setting Dial Tone detection B 151
- Improving the print quality B 152
- EFGHIJKLMN 158
- Machine Information B 159
- How to reset the machine B 160
- Menu and features C 161
- Menu table C 162
- Menu and features 163
- FAX ( ) C 181
- COPY ( ) C 183
- SCAN ( ) C 186
- Other Functions C 193
- Entering text C 197
- 490 mm 198
- Specifications 199
- Document Size D 200
- Print media D 201
- Scanner D 205
- Printer D 206
- Interfaces D 207
- Direct Print feature D 208
- Scan to USB feature D 209
- Computer requirements D 210
- Consumable items D 212
- Network (LAN) D 213
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