Brother MFC J6510DW User Manual Page 113
- Page / 163
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
99
B
Network Difficulties
Difficulty Suggestions
Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports in chapter 6 of the Advanced
User’s Guide.) and check the current Network settings printed in this list.
Reconnect the LAN cable to the hub to verify that the cabling and network
connections are good. If possible, try connecting the machine to a different port on
your hub using a different cable. If the connections are good, the machine shows
LAN Active for 2 seconds.
(If you are using a wireless connection or are having Network problems, see the
Network User’s Guide for more information.)
The network scanning feature does
not work.
(Windows
®
users)
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
The network PC-Fax Receive
feature does not work.
(Windows
®
users only)
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
The Brother software cannot be
installed.
(Windows
®
users)
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.
(Macintosh users)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to wireless
network.
Investigate the problem using the WLAN Report.
Press Menu key, choose Print Reports and then press OK. Choose
WLAN Report.
For details, see the Network User’s Guide.
Reset the network settings. Press Menu key, choose Network and then press OK. Choose
Network Reset.
For details, see the Network User’s Guide.
- BASIC USER’S GUIDE 1
- Brother numbers 3
- (USA and Canada) 6
- 4Sending a fax 33 10
- 5 Receiving a fax 37 10
- A Routine maintenance 67 12
- B Troubleshooting 73 12
- C Menu and features 102 12
- D Specifications 131 12
- EIndex 145 12
- Table of Contents 13
- General information 1 15
- Viewing Documentation 1 16
- How to find Network setup 17
- Accessing Brother 18
- Support (Windows 18
- Support (Macintosh) 19
- Control panel overview 1 20
- 110:20:29 21
- LCD screen 1 23
- Basic Operations 1 24
- Loading paper 2 25
- Chapter 2 26
- Loading paper 27
- Loading paper in paper 28
- Printable area 2 36
- Paper settings 2 37
- Paper Size and Type 38
- (MFC-J6710DW) 2 38
- Tray use in Copy mode 38
- (MFC-J6710DW only) 2 38
- Tray use in Fax mode 39
- Secure Paper Feed mode for 39
- Acceptable paper and 40
- Manual Feed Slot only 42
- Paper weight and thickness 2 43
- Loading documents 3 44
- Scannable area 3 46
- Sending a fax 4 47
- Stop faxing 4 48
- Transmission Verification 50
- Report 4 50
- Receiving a fax 5 51
- Chapter 5 52
- Using Receive Modes 5 53
- Receive Mode settings 5 54
- Fax Preview 55
- (Black & White only) 55
- Telephone services 6 57
- Distinctive Ring 6 58
- Connecting an external 60
- TAD (telephone 60
- Connections 6 61
- Recording an outgoing 61
- External and extension 62
- Fax Receive code 6 63
- Telephone Answer Code 6 63
- Changing the remote codes 6 64
- Dialing and storing numbers 7 65
- Search 7 66
- Fax Redial 7 66
- Storing numbers 7 67
- Storing Speed Dial numbers 7 68
- Changing One Touch or 68
- Speed Dial names or 68
- Dialing and storing numbers 69
- Making copies 8 70
- Copy settings 8 71
- Paper Options 8 71
- Chapter 8 72
- USB Flash memory drive 73
- Getting started 9 74
- Print Images 9 76
- PhotoCapture Center™ 76
- How to scan to a 77
- Flash memory drive 77
- Chapter 9 78
- Printing a document 10 79
- How to scan to a computer 11 80
- Routine maintenance A 81
- Cleaning and checking 83
- Troubleshooting B 87
- Error animation B 95
- Journal report B 95
- Printer jam or paper jam B 97
- IMPORTANT 101
- Troubleshooting 103
- Troubleshooting B 104
- Printing (continued) 105
- Printing Received Faxes 107
- Telephone Line or Connections 107
- Receiving Faxes 108
- Receiving Faxes (continued) 109
- Sending Faxes 110
- Handling Incoming Calls 110
- Copying Difficulties 111
- Scanning Difficulties 111
- Software Difficulties 112
- Network Difficulties 113
- Dial Tone B 114
- Telephone line 114
- Machine Information B 115
- Menu and features C 116
- Menu table C 117
- Menu and features 119
- Network menu 122
- Menu ( ) (continued) 127
- SCAN ( ) 131
- COPY ( ) 133
- Watermark Copy Settings 137
- PHOTO CAPTURE ( ) 139
- Print Settings 140
- Phone Book ( ) 142
- Redial/Pause ( ) 142
- Fax Preview ( ) 142
- Entering Text C 143
- Specifications D 145
- Print media D 147
- Specifications 149
- PhotoCapture Center™ D 151
- PictBridge D 152
- Scanner D 153
- Printer D 154
- Interfaces D 155
- Computer requirements D 156
- Consumable items D 157
- Network (LAN) D 158
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