Brother MFC-9325CW User's Guide Page 150
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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How do I print on envelopes? You can load envelopes from the manual feed slot. Your application must be set
up to print the envelope size you are using. This is usually done in the Page Setup
or Document Setup menu of your application. (See your application’s manual for
more information.)
What paper can I use? You can use thin paper, plain paper, thick paper, bond paper, recycled paper,
envelopes and labels that are made for laser machines. (For details, see
Acceptable paper and other print media on page 18.)
There is a paper jam. Clear the jammed paper. (See Paper jams on page 152.)
Print quality difficulties
Difficulties Suggestions
Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
Make sure that you choose the Paper Type that suits the print media type you
are using. (See Acceptable paper and other print media on page 18.)
Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other print media on page 18 and Basic tab in the Software User’s
Guide on the CD-ROM.)
Printouts are too light. If this problem occurs when making copies or printing received faxes, turn
Toner Save mode to Off in the machine menu settings. (See Toner Save
on page 27.)
Set Toner Save mode to Off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User’s Guide on the CD-ROM.)
In the Basic tab of the printer driver, click the Settings button and check the
Enhance Black Printing check box.
Network difficulties
Difficulties Suggestions
Cannot print over a wired Network. If you are having Network problems see the Network User’s Guide on the
CD-ROM for more information.
Make sure your machine is powered on and is on-line and in the Ready mode.
Print the Network Configuration list to see your current Network settings. (See
How to print a report on page 83.) Reconnect the LAN cable to the hub to verify
that the cable and network connections are good. If possible, try connecting the
machine to a different port on your hub using a different cable. If the connections
are good, the lower LED of the back panel of the machine will be green.
Paper handling difficulties (continued)
Difficulties Suggestions
- USER’S GUIDE 1
- Brother numbers 3
- 1 page per job 4
- (USA and Canada) 5
- LIMITED WARRANTY 8
- Table of Contents 9
- Section II Fax 10
- 6 Receiving a fax 46 11
- 9 Remote Fax Options 12
- (black & white only) 72 12
- 10 Polling 79 12
- 11 Printing reports 81 12
- Section III Copy 13
- Section IV Direct printing 13
- Section V Software 14
- Section VI Appendixes 14
- D Menu and features 197 15
- E Specifications 221 15
- F Glossary 240 15
- G Index 244 15
- General I 17
- General information 1 18
- Accessing the 19
- Software User’s Guide 19
- Chapter 1 20
- Accessing Brother 21
- Control panel overview 1 22
- 34 5 6 7 8 23
- Data LED indications 1 26
- Loading paper and documents 2 27
- Loading paper in the manual 29
- Chapter 2 30
- Loading paper and documents 31
- Unprintable area 2 33
- Acceptable paper and 34
- Loading documents 2 39
- General Setup 3 41
- Volume settings 3 42
- Automatic daylight 43
- Ecology features 3 43
- LCD Contrast 3 44
- Dial Prefix 3 44
- Security features 4 45
- Changing the password for 46
- Setting up the public user 46
- Setting up restricted users 4 47
- Turning Secure Function 47
- Lock on/off 4 47
- Memory Security 48
- (MFC-9125CN only) 4 48
- Security features 49
- Setting Lock 4 50
- Restricting dialing 4 51
- Speed Dial restriction 4 52
- Section II 53
- Sending a fax 5 54
- Broadcasting 55
- (black & white only) 5 55
- Additional sending 56
- Electronic cover page 57
- Contrast 5 58
- Changing Fax Resolution 5 58
- Dual access 59
- Real Time Transmission 5 59
- Overseas Mode 5 60
- Delayed Fax 60
- Delayed batch transmission 60
- Manual transmission 5 61
- Receiving a fax 6 62
- Receiving a fax 63
- Using receive modes 6 64
- Receive Mode settings 6 65
- Easy Receive 6 66
- Setting the Print Density 6 66
- Additional receiving 67
- Printing a fax from the 68
- Receiving faxes into memory 68
- (black & white only) 6 68
- Telephone line 69
- Distinctive Ring 7 70
- Very important! 71
- Caller ID 7 72
- Connecting an external 73
- TAD (telephone 73
- Connections 7 74
- Recording an outgoing 74
- Special line considerations 7 75
- External and extension 76
- Fax Receive Code 7 77
- Telephone Answer Code 7 77
- Changing the Remote Codes 7 78
- Dialing and storing numbers 8 79
- Storing numbers 8 80
- Storing One Touch Dial 81
- Storing Speed Dial numbers 8 82
- Dialing and storing numbers 83
- Changing One Touch and 84
- Speed Dial numbers 8 84
- Setting up Groups for 85
- Broadcasting 8 85
- Chapter 8 86
- Dialing access codes and 87
- Tone or Pulse (Canada only) 8 87
- Remote Fax Options 88
- (black & white only) 88
- Paging 9 89
- Fax Storage 9 89
- PC Fax Receive 9 90
- Changing Remote Fax 91
- Options 9 91
- Remote retrieval 9 92
- Retrieving fax messages 9 93
- Changing the Fax Forwarding 93
- Remote fax commands 9 94
- Polling 10 95
- Polled transmit 96
- (black & white only) 10 96
- Printing reports 11 97
- Reports 11 98
- How to print a report 11 99
- Chapter 11 100
- Copy III 101
- Making copies 12 102
- Copy options 103
- (temporary settings) 12 103
- Using the Options key 12 104
- Brightness 12 105
- Improving copy quality 12 105
- Color saturation 12 106
- IMPORTANT 107
- Out of memory 108
- Direct printing IV 109
- Before using 110
- PictBridge 13 110
- Using PictBridge 13 110
- Printing images 13 111
- Printing images with 112
- Secure Function 112
- Lock 2.0 enabled 112
- (MFC-9325CW only) 112
- Connecting a camera 114
- Understanding the 114
- Printing data directly 116
- Chapter 14 120
- Software V 121
- Appendixes VI 123
- Safety and legal A 124
- Safety and legal 125
- To use the product safely A 127
- Regulation A 134
- Disconnect device A 137
- LAN connection A 137
- International ENERGY STAR 138
- Qualification Statement A 138
- Trademarks A 139
- Options B 141
- Memory board B 142
- Troubleshooting and routine 144
- Telephone line or connections 145
- Receiving Faxes 145
- Receiving Faxes (continued) 146
- Sending faxes 147
- Handling incoming calls 147
- Menu access difficulties 147
- Copy difficulties 148
- Printing difficulties 148
- Scanning difficulties 149
- Software difficulties 149
- Paper handling difficulties 149
- Print quality difficulties 150
- Network difficulties 150
- Improving the print quality C 152
- (3.7 in.) 154
- EFGHIJKLMN 158
- Setting Dial Tone detection C 159
- Telephone line interference/ 159
- The toner cartridge 160
- (C)=Cyan 165
- Journal report C 166
- Routine maintenance C 173
- Cleaning the scanner C 174
- Cleaning the drum unit C 178
- Cleaning the paper pick-up 182
- Calibration C 183
- Auto Registration C 184
- Manual Registration C 184
- Frequency (Color Correction)C 184
- Replacing a Toner cartridge C 187
- Drum units C 192
- Replacing periodic 206
- Machine Information C 206
- Reset functions C 207
- Packing and shipping 208
- Menu and features D 213
- How to access the menu 214
- Menu table D 215
- Menu and features 217
- Entering text D 235
- Specifications E 237
- Print media E 239
- Specifications 241
- Interfaces E 244
- PictBridge (MFC-9325CW) E 245
- Computer requirements E 247
- Consumable items E 248
- Ethernet wired network E 249
- Authentication method E 253
- Encryption methods E 254
- Network key E 254
- Glossary F 256
- Glossary 257
- (Canada only) 266
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