Brother MFC-7240 User's Guide Page 143
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- Table of contents
- TROUBLESHOOTING
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For Australia Only:
Support – For technical support of your Brother Product other than what you can resolve through
the User’s Guide, please visit our Web Site or Solutions Web Site (see below) to find an answer
to FAQs/Troubleshooting, locating Drivers & Software.
Alternatively, please contact the Product Support Centre for any customer care/technical support
enquiry.
To contact Brother International (Aust) Pty Ltd for support on a Brother product please see
the details listed below:
Our Technical Support Consultants are available 5 days a week by phone during the hours of
8.30am to 5.00pm (EST/EDST) Monday to Friday.
For New Zealand Only:
To contact Brother International (NZ) Limited for support with a Brother product please use the
following methods.
Support – For technical support for your Brother Product other than what you can resolve through
the User’s Guide, please visit our website or our solutions website for FAQs/Troubleshooting,
Drivers & Software, or contact the Product Support Centre for any technical or customer
care/support enquiry.
Our Technical Support Consultants are available 7 days a week by phone during the hours of
8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday.
Outside of these hours you can find assistance from our Auto Attendant Self Help and our Website
www.brother.co.nz
under Online Help.
Product Support Centre: Australia
Brother International (Aust) Pty Ltd
Phone: 02 8875 6000
Fax: 02 9870 7223
Solutions Site: http://solutions.brother.com/
Web Site: www.brother.com.au
Email: To submit an e-mail enquiry, visit www.brother.com.au go to
Service and Support area and follow the prompts.
Phone:
Premium End User Assistance 0900 552 152
Auto Attendant Self Help 0800 652 152
Brother Recycle Assistance 0800 632 467
Fax Assistance 0800 837 822
Email Assistance Please visit www.brother.co.nz
and submit a helpdesk enquiry from
Online Help.
Web Assistance Please visit www.brother.co.nz
under Online Help for Frequently
Asked Questions, Driver downloads, Warranty information and
Service Centres.
- Basic User’s Guide 1
- Table of Contents 4
- 5 Receiving a fax 26 5
- B Troubleshooting 76 7
- C Menu and features 112 7
- D Specifications 124 7
- E Index 132 7
- General information 1 9
- Accessing the 10
- Advanced User’s 10
- Guide and Software 10
- User’s Guide 10
- Viewing Documentation 11
- (For FAX-2950, MFC-7240 and 11
- MFC-7290) 1 11
- Chapter 1 12
- General information 13
- Control panel overview 1 14
- Volume settings 1 17
- Loading paper 2 18
- Loading paper 19
- Loading paper in the manual 20
- Chapter 2 22
- For Asia 24
- Paper settings 2 25
- Acceptable paper and 25
- Type and size of paper 2 26
- Handling and using special 28
- Envelopes 2 29
- Types of envelopes to avoid 2 29
- Labels 2 30
- Types of labels to avoid 2 30
- Loading documents 3 31
- Sending a fax 4 32
- Transmission verification 33
- Receiving a fax 5 34
- Using receive modes 5 35
- Receive Mode settings 5 36
- Fax Detect 5 37
- Using PC-FAX (For FAX-2950 38
- MFC-7240 and MFC-7290) 38
- PC-Fax Send 6 39
- Voice operations 7 40
- Telephone line 40
- Telephone Service for 41
- Australia 7 41
- New Zealand 7 42
- How Does FaxAbility Work? 7 43
- Some Countries 7 44
- Connecting an external 45
- (Example 46
- Remote Activation Code 7 47
- Remote Deactivation Code 7 48
- Turning on the Remote Codes 7 48
- Changing the Remote Codes 7 48
- How to dial 8 49
- Storing numbers 8 50
- Storing Speed Dial numbers 8 51
- Changing One Touch and 51
- Speed Dial numbers 8 51
- Deleting One Touch and 52
- Tone or Pulse 52
- Making copies 9 53
- How to print from a computer 54
- (For FAX-2950, MFC-7240 and 54
- MFC-7290) 54
- How to scan to a computer 55
- (For FAX-2950, MFC-7240 and 55
- Chapter 11 56
- SCAN key 11 61
- Routine maintenance A 62
- Toner Ended A 63
- Toner Low A 63
- Replace Toner A 63
- Replacing the drum unit A 68
- Drum Stop A 69
- Resetting the drum counter A 72
- Cleaning the machine A 73
- Cleaning the scanner glass A 74
- Cleaning the document feed A 75
- Cleaning the corona wire A 75
- Cleaning the drum unit A 77
- Cleaning the paper pick-up 82
- Checking the machine A 83
- Troubleshooting B 84
- Journal report B 91
- Document Jams B 92
- Paper Jams B 92
- Paper is jammed at the back 93
- Paper is jammed inside the 96
- Important 101
- Printing received faxes 101
- Receiving Faxes 102
- Receiving Faxes (continued) 103
- Sending faxes 103
- Handling incoming calls 104
- Menu access difficulties 104
- Copying difficulties 104
- Troubleshooting 105
- Paper handling difficulties 106
- Print quality difficulties 107
- Other difficulties 107
- Setting Dial Tone detection B 108
- Telephone line interference/ 108
- Improving the print quality B 109
- ABCDEFGH 110
- Machine Information B 118
- Reset functions B 118
- How to reset the machine B 119
- Menu and features C 120
- Menu table C 121
- Menu and features 123
- Touch numbers 126
- Entering text C 131
- Specifications D 132
- Document Size D 133
- Print media D 133
- Interfaces D 136
- Consumable items D 137
- Computer requirements 138
- Specifications 139
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