Brother HL-5380DN User's Guide Page 154
- Page / 185
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
144
7
White Spots on black text
and graphics at 94 mm
(3.7 in.) intervals
Black Spots at 94 mm
(3.7 in.) intervals
If the problem is not solved after printing a few pages, the drum unit may have
glue from a label stuck on the OPC drum surface.
Clean the drum unit as follows:
7
1) Put the print sample in front of the drum unit, and find the exact position of the
poor print.
2) Turn the drum unit gear by hand while looking at the surface of the OPC
drum (1).
3) When you have found the mark on the drum that matches the print sample,
wipe the surface of the OPC drum with a dry cotton swab until the dust or glue
on the surface comes off.
IMPORTANT
DO NOT clean the surface of the photosensitive drum with a sharp object.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 114.
Examples of poor print
quality
Recommendation
1
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- USER’S GUIDE 1
- Using this guide 2
- Safety precautions 3
- Trademarks 7
- Shipment of the Printer 7
- Table of Contents 8
- About this Printer 1 11
- About this Printer 12
- Front view 1 13
- Back view 1 14
- Positioning the printer 1 15
- Printing Methods 2 16
- Printing Methods 17
- Types of envelopes 2 19
- Unprintable area 2 20
- Printing methods 2 21
- Duplex printing 2 35
- Automatic duplex printing 2 39
- Booklet printing 2 41
- Carbon copy printing 2 42
- Driver and Software 3 43
- Driver and Software 44
- Basic tab 3 46
- Paper Size 3 47
- Orientation 3 47
- Copies 3 47
- Media Type 3 47
- Resolution 3 48
- Print Setting 3 48
- Multiple Page 3 48
- Duplex / Booklet 3 49
- Paper Source 3 50
- Advanced tab 3 50
- Scaling 3 50
- Reverse Print 3 50
- Secure Print 3 51
- Use Watermark 3 51
- Header-Footer Print 3 51
- Toner Save Mode 3 51
- Administrator 3 52
- Other Print Options... 3 52
- Use Reprint 3 52
- Sleep Time 3 53
- Macro 3 53
- Page Protection 3 53
- Density Adjustment 3 54
- Improve Print Output 3 54
- Accessories tab 3 55
- Support 3 57
- Status Monitor 3 58
- 3™ language emulation for 59
- Printing Preferences 3 60
- Advanced options 3 62
- Improve Toner Fixing 65
- Density Adjustment 65
- Choosing page setup options 3 66
- Choosing printing options 3 67
- Cover Page 3 68
- Paper Feed 3 68
- Layout 3 69
- Print Settings 3 71
- Duplex Printing 3 75
- (Post Script 77
- Open the Utilities folder 78
- Click Add 78
- Choose USB 79
- For Mac OS X 10.3 users: 79
- For Mac OS X 10.5 81
- Select Print & Fax 81
- Click + 82
- Quit System Preferences 82
- Restart the Macintosh 84
- Software 3 85
- About emulation modes 3 86
- Setting 1(default) Setting 2 87
- HP LaserJet HP LaserJet 87
- BR-Script 3 BR-Script 3 87
- Control Panel 4 88
- Buttons 4 89
- Job Cancel 4 90
- Secure Print 4 90
- + or - button 4 90
- Data LED 4 92
- LCD messages 4 93
- Reprinting documents 4 94
- How to reprint the last job 4 95
- Canceling reprinting data 4 95
- Printing Secure data 4 96
- DATA STORED 97
- Menu table 4 99
- QUALITY 4 100
- SETUP (Continued) 4 101
- PRINT MENU 4 101
- PRINT MENU (Continued) 4 102
- NETWORK 4 106
- INTERFACE 4 107
- RESET MENU 4 107
- Control Panel 108
- Default settings 4 109
- Settings Reset 4 110
- Options 5 111
- SO-DIMM (memory module) 5 112
- IMPORTANT 113
- Put the DIMM cover back on 114
- Routine Maintenance 6 115
- Consumables 6 116
- Toner cartridge 6 117
- Routine Maintenance 118
- Drum unit 6 123
- Cleaning 6 128
- Close the front cover 132
- Cleaning the corona wires 6 135
- Troubleshooting 7 137
- LCD messages 7 138
- Error messages (Continued) 7 139
- Maintenance messages 7 139
- Call service messages 7 139
- Paper handling 7 140
- Troubleshooting 141
- JAM MP TRAY 142
- JAM TRAY1 143
- JAM TRAY2 143
- JAM TRAY3 143
- JAM DUPLEX 145
- JAM REAR 146
- JAM INSIDE 149
- Improving the print quality 7 152
- Solving print problems 7 159
- Network problems 7 160
- Other problems 7 160
- BR-Script 3 7 161
- Appendix A 162
- Controller 0 163
- Software 0 164
- Control panel 0 164
- Paper handling 0 164
- Media specifications 0 165
- Supplies 0 165
- Dimensions / weights 0 166
- Computer requirements 0 167
- Unit Europe USA 168
- 80 to 90 75 to 90 168
- Appendix 169
- Symbol and character sets 0 171
- Definition of parameters 0 173
- Bar code mode 0 173
- Bar code 0 174
- Expanded character rotation 0 176
- Bar code data start 0 176
- Box drawing 0 177
- Line block drawing 0 178
- Countries) 181
- Brother numbers 0 182
- Appendix (for USA and Canada) 183
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