Brother MFC-J410W User Manual

BASIC USER’S GUIDEMFC-J220MFC-J265WMFC-J410W Version 0USA-ENG

viii5 Receiving a fax 25Receive modes...25Choose the

86COPY ( )Level1 Level2 Level3 Options Descriptions PageQuality ——FastNormal*BestChoose the Copy resolution for the next copy.See1.Enlarge/Reduce100%*

Menu and features87CPaper Size ——Letter*LegalA4A5EXE4"x6"Choose the paper size that matches the paper in the tray.42Density —— Adjusts the d

88PHOTO CAPTURE ( )Print SettingsLevel1 Level2 Level3 Options Descriptions PageView Photo(s) — — See the print settings in the following table.You can

Menu and features89CBrightness — — Adjusts the brightness.See1.Contrast — — Adjusts the contrast.Cropping On*Off— — Crops the image around the margin

90Speed Dial ( )Redial/Pause ( )Level1 Level2 Level3 Options Descriptions PageSearch ——AlphabeticalOrderNumericalOrderYou can search for names you hav

Menu and features91CEntering Text CWhen you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine.

92DGeneral DSpecifications DPrinter Type InkjetPrint Method Black:Color:Piezo with 94  1 nozzlePiezo with 94  3 nozzlesMemory Capacity 32 MB LCD (Li

Specifications93D1Measured diagonally.2When the machine is connected using USB interface.3When using ADF, resolution: standard, draft: ISO/IEC24712 pr

94Print media D1For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the machine to avoid s

Specifications95DFax D1“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications and prin

ix9 PhotoCapture Center®: Printing photos from a memory card 43PhotoCapture Center® operations...

96Copy DColor/Black Yes/YesCopy Width Max. 8.26 in. (210 mm)Multiple Copies Stacks up to 99 pagesSorts up to 99 pages (MFC-J410W only)Enlarge/Reduce 2

Specifications97DPhotoCapture Center®D1Memory cards and adapters are not included.2Progressive JPEG format is not supported.3See Paper type and size f

98Scanner D1For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/2Windows® XP in this User’s Guide i

Specifications99DPrinter D1When the Borderless feature is set to On.2See Paper type and size for each operation on page 18.3When printing on letter si

100Interfaces D1Your machine has a USB 2.0 Full-Speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfe

Specifications101DComputer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSComputer Platform & Operating System VersionSupported P

102Consumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.Ser

Specifications103DNetwork (MFC-J265W and MFC-J410W only) DNoteFor details about the full Network specifications, see the Network User’s Guide. 1See th

Index104EAAccessories and supplies ... iiADF (automatic document feeder) ...20Answering machine (TAD) ...

105EFFax codeschanging ...37Fax Receive Code ... 29, 36Telephone Answer Code ...

xD Specifications 92General ...92Print me

106PPaper ... 16, 94capacity ...19loading ...

107ETTAD (telephone answering device), external ... 25, 33connecting ...

Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)

xiTable of Contents (ADVANCED USER’S GUIDE)The Advanced User's Guide explains the following features and operations.You can view the Advanced Use

xii

111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and

Chapter 12Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide1This Basic User’s Guide does not contain all the informa

General information31Note• (Windows® users only) Your Web browser may display a yellow bar at the top of the page that contains a security warning abo

Chapter 14Accessing Brother Support (Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer

General information51Accessing Brother Support (Macintosh)1You can find all the contacts you will need, such as Web support (Brother Solutions Center)

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-J220, MFC-J265W and MFC-J410W (Ci

Chapter 16Control panel overview 1The MFC-J220, MFC-J265W and MFC-J410W have the same control panel keys. 1 Fax and telephone keys: Redial/PauseRedi

General information71 4 Start keys: Black StartLets you start sending faxes or making copies in black & white. Also lets you start a scanning op

Chapter 18LCD screen 1The LCD shows the current machine status when the machine is idle. 1 Wireless Status (MFC-J265W and MFC-J410W only)A four level

922Loading paper and other print media2a If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely

Chapter 210NoteWhen you are using Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray

Loading paper112g Close the output paper tray cover. h Slowly push the paper tray completely into the machine. i While holding the paper tray in place

Chapter 212Loading envelopes and postcards 2a Before loading, press the corners and sides of envelopes or postcards to make them as flat as possible.I

Loading paper132If you have problems printing on envelopes with the flap on the short edge, try the following:2a Open the envelope flap.b Put the enve

Chapter 214Printable area 2The printable area depends on the settings in the application you are using. The figures below show the unprintable areas o

Loading paper152Paper settings 2Paper Type 2To get the best print quality, set the machine for the type of paper you are using.a Press Menu.b Press a

iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi

Chapter 216Acceptable paper and other print media2The print quality can be affected by the type of paper you use in the machine.To get the best print

Loading paper172IMPORTANTDO NOT use the following kinds of paper:• Damaged, curled, wrinkled, or irregularly shaped 1 0.08 in. (2 mm) or greater curl

Chapter 218Choosing the right print media 2Paper type and size for each operation 2Paper Type Paper Size UsageFax CopyPhoto CapturePrinterCut Sheet Le

Loading paper192Paper weight, thickness and capacity 21Up to 100 sheets of plain paper 20 lb (80 g/m2).2BP71 69 lb (260 g/m2) paper is especially desi

203How to load documents3You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.Using the ADF (

Loading documents213How to load documents 3NoteTo use the scanner glass, the ADF must be empty. (MFC-J410W only) a Lift the document cover.b Using the

224How to send a fax 4The following steps show how to send a fax.a When the machine is idle, the time appears on the LCD. When you want to send a fax,

Sending a fax234e Press Black Start or Color Start.Faxing from the ADF (MFC-J410W only) The machine starts scanning the document.Faxing from the scan

Chapter 424Transmission Verification Report 4You can use the Transmission Verification Report as proof that you sent a fax. This report lists the send

2555Receive modes 5Choose the correct Receive Mode 5The correct Receive Mode is determined by the external devices and telephone subscriber services (

iiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If y

Chapter 526To set the receive mode follow the instructions below:a Press Menu.b Press a or b to choose Initial Setup.Press OK.c Press a or b to choose

Receiving a fax275Using receive modes 5Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before us

Chapter 528Receive mode settings 5Ring Delay 5The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.

Receiving a fax295Easy Receive 5If Easy Receive is On: 5The machine can receive a fax automatically, even if you answer the call. When you see Receivi

306Telephone services 6Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer.Feat

Telephone services and external devices316Distinctive Ring 6Distinctive Ring is a function of your Brother machine that allows a person with one line

Chapter 632Before you choose the ring pattern to register6You can only register one Distinctive Ring pattern with the machine. Some ring patterns cann

Telephone services and external devices336Turning off Distinctive Ring 6a Press Menu.b Press a or b to choose Fax.Press OK.c Press a or b to choose Mi

Chapter 634• If You Do Not Subscribe to Distinctive Ring Service:You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged int

Telephone services and external devices356Recording an outgoing message (OGM) on an external TAD 6Timing is important in recording this message. The m

iiiNotice - Disclaimer of Warranties (USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROT

Chapter 636Using external and extension telephones 6Using extension telephonesIf you answer a fax call at an extension telephone, you can make your ma

Telephone services and external devices376Changing the remote codes 6The preset Fax Receive Code is l 51. The preset Telephone Answer Code is #51. If

387How to dial 7Manual dialing 7Press all of the digits of the fax or telephone number. Speed Dialing 7a Press (Speed Dial). Or, you can press (FAX)

Dialing and storing numbers397Fax Redial 7If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Co

Chapter 740Storing Speed Dial numbers 7Names and numbers can be stored in 2-digit Speed Dial locations. You can store up to 40 different Speed Dial n

4188How to copy 8The following steps show the basic copy operation. For details about each option, see the Advanced User’s Guide.a When you want to ma

Chapter 842Copy settings 8You can change the following copy settings. Press COPY and then press a or b to scroll through the copy settings. When the s

4399PhotoCapture Center® operations9Even if your machine is not connected to your computer, you can print photos directly from digital camera media. (

Chapter 944Getting started 9Firmly put a memory card into the proper slot.IMPORTANTDO NOT insert a Memory Stick Duo™ in the lower SD slot. Doing this,

PhotoCapture Center®: Printing photos from a memory card459PHOTO CAPTURE key lights: PHOTO CAPTURE light is on, the memory card is properly inserted.

ivBrother® One-Year Limited Warranty and Replacement Service (USA Only)Who is covered: This limited warranty (“warranty”) is givenonly to the orig

Chapter 946Print Images 9View Photos 9You can preview your photos on the LCD before you print them. If your photos are large files there may be a dela

PhotoCapture Center®: Printing photos from a memory card479How to scan to a memory card9You can scan black & white and color documents into a memo

Chapter 948i Do one of the following: To change the file name, go to step j. Press Black Start or Color Start to start scanning without changing add

491010Printing a document 10The machine can receive data from your computer and print it. To print from a computer, install printer driver.(See Printi

5011Scanning a document 11There are several ways to scan documents. You can use the SCAN key on the machine or the scanner drivers on your computer.a

51AAReplacing the ink cartridgesAYour machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each

52d Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal, then remove the cap (1). e Each color has

Routine maintenance53AIMPORTANT• DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and t

54BError and Maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this ha

Troubleshooting55BCannot Detect You installed a new ink cartridge too quickly and the machine did not detect it.Take out the new ink cartridge and re-

vBrother® One-Year Limited Warranty and Replacement Service (USA Only)discretion. Brother reserves the right to supplya refurbished or remanufactured

56Ink Absorber Full The ink absorber box or flushing box is full. These components are periodic maintenance items that may require replacement after a

Troubleshooting57BInk low One or more of the ink cartridges are near the end of their life. If a sending machine has a color fax to send, your machine

58Out of Memory The machine's memory is full. When copy operation is in progress, press Stop/Exit and wait until the other operations in progress

Troubleshooting59BError animation BError animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace

60Document jam (MFC-J410W only) BDocuments can jam in the ADF unit if they are not inserted or fed properly, or if they are too long. Follow the steps

Troubleshooting61BPrinter jam or paper jam BTake out the jammed paper depending on where it is jammed in the machine.a Unplug the machine from the AC

62f Using both hands, grasp the plastic tabs on both sides of the machine and lift the scanner cover (1) until it locks securely in the open position.

Troubleshooting63BTroubleshooting BIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from withi

64Poor print quality. Check the print quality. (See Checking the print quality in appendix A in the Advanced User’s Guide.)Make sure that the Media Ty

Troubleshooting65BStains appear on the reverse side or at the bottom of the page.Make sure the printer platen is not dirty with ink. (See Cleaning the

viUser's Guides and where do I find it?Which manual? What's in it? Where is it?Safety and Legal Please read the Safety Instructions before y

66Printing Received FaxesDifficulty SuggestionsCondensed print and white streaks across the page or the top and bottom of sentences are cut off.You pr

Troubleshooting67BReceiving FaxesDifficulty SuggestionsCannot receive a fax. Make sure your machine has a dial tone by pressing the Hook key. If you h

68Cannot receive a fax.(continued)If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sur

Troubleshooting69BPoor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine's scanner operation. I

70Scanning DifficultiesDifficulty SuggestionsTWAIN or WIA errors appear when starting to scan. (Windows®)Make sure the Brother TWAIN or WIA driver is

Troubleshooting71BPhotoCapture Center® DifficultiesDifficulty SuggestionsRemovable Disk does not work properly.1 Have you installed the Windows® 2000

72Network Difficulties (MFC-J265W and MFC-J410W only)Difficulty SuggestionsCannot print over the network. Make sure that your machine is powered on an

Troubleshooting73BDial Tone BSetting the dial tone to Detection will shorten the dial detect pause.a Press Menu.b Press a or b to choose Initial Setu

74Machine Information BChecking the serial number BYou can see the machine’s serial number on the LCD.a Press Menu.b Press a or b to choose Machine In

75CCOn-screen programmingCYour machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming

viiTable of Contents (BASIC USER’S GUIDE)1 General information 1Using the documentation ...

76Menu table CThe menu table will help you understand the menu selections and options that are found in the machine's programs. The factory setti

Menu and features77CGeneral Setup(Continued)Volume Ring OffLowMed*HighAdjusts the ring volume.See1.Beeper OffLow*MedHighAdjusts the volume level of th

78Fax Setup Receive Ring Dela y 01234*Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode.28F/T Ring Time20Secs*30Secs40Se

Menu and features79CFax(Continued)Miscellaneous TX Lock — Prohibits most functions except receiving faxes.See1.Distinctive Off *Set (On)Uses the Telep

80Network menu (MFC-J265W and MFC-J410W only)Level1 Level2 Level3 Options DescriptionsNetwork TCP/IP BOOT Method Auto*StaticRARPBOOTPDHCPChooses the B

Menu and features81CNetwork(Continued)WPS w/PIN Code — — You can easily configure your wireless network settings using WPS with a PIN code.WLAN Status

82Menu ( ) (continued)Level1 Level2 Level3 Options Descriptions PagePrint Reports Transmission — — Prints these lists and reports.24Help List ——See1.Q

Menu and features83CInitial Setup(Continued)Reset Network(MFC-J265W and MFC-J410W only)— Resets the print server back to its factory default settings,

84FAX ( )Level1 Level2 Level3 Options Descriptions PageFax Resolution——Standard*FineS.FinePhotoSets the resolution for outgoing faxes.See1.Contrast ——

Menu and features85CSCAN ( )Level1 Option1 Option2 Option3 Descriptions PageScan to File — — — You can scan a black & white or a color document in