Brother FAX-1840C User's Guide Page 114
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 1
10
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this
happens, your machine identifies the problem and displays an error
message. The most common error messages are shown below.
You can correct most problems by yourself. If you need additional
help, the Brother Solutions Center offers latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com
.
Troubleshooting and routine
maintenance
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
Comm.Error Poor phone line quality caused a
communication error.
Try the call again. If the problem continues, call
the telephone company and ask them to check
your phone line.
Connection
Fail
You tried to poll a fax machine that
is not in Polled Waiting mode.
Check the other fax machine’s polling setup.
Cover is Open Top cover is not closed
completely.
Open, then close the top cover.
Data
Remaining
Print data remains in the
machine’s memory.
Re-start printing from your computer.
Print data remains in the
machine’s memory. The USB
cable was unplugged while the
computer was sending the data to
the machine.
Press Stop/Exit. The machine will cancel the
job and eject the page that is being printed.
Disconnected The other person or other person’s
fax machine stopped the call.
Try to send or receive again.
Document Jam The document scanned from ADF
was longer than about 90 cm.
See Using the automatic document feeder
(ADF) on page 1-7.
The document is jammed in the
machine.
See Document Jam on page 10-4
- USER’S GUIDE 1
- APPROVAL INFORMATION 3
- Safety precautions 4
- Choosing a location 6
- Quick Reference Guide 7
- Table of Contents 9
- Introduction 16
- 98621 53 4 7 17
- Power Save 20
- Power Save Setting 21
- Load documents 22
- 1 - 8 INTRODUCTION 23
- About paper 24
- 1 - 10 INTRODUCTION 25
- INTRODUCTION 1 - 11 26
- Paper Type Paper Size Usage 26
- 1 - 12 INTRODUCTION 27
- * Up to 100 sheets of 80 gsm 27
- Printable area 28
- To load paper or other media 29
- INTRODUCTION 1 - 15 30
- To load envelopes 31
- To load post cards 32
- About fax machines 33
- ECM (Error Correction Mode) 34
- Getting started 35
- Setting the Station ID 36
- Setting the Phone Line Type 37
- General Setup 38
- Menu/Set 39
- Press Stop/Exit 39
- Setting the Paper Type 40
- Setting the Paper Size 40
- Setting the Ring Volume 41
- Setting the Beeper Volume 41
- Setting the Speaker Volume 42
- Setting the LCD Contrast 42
- Setup Send 43
- One-Touch dialling 44
- Speed-Dialling 44
- Fax Redial 45
- Colour fax transmission 46
- Faxing from the ADF 46
- Automatic transmission 46
- Manual transmission 47
- Basic sending operations 48
- Fax Resolution 49
- Real Time Transmission 51
- Checking job status 52
- Cancelling a fax in progress 52
- Cancelling a scheduled job 52
- Advanced sending operations 53
- Overseas Mode 54
- 3.Delayed Fax 55
- 1.Doc 2.Memory 55
- Delayed Batch Transmission 56
- Standard 57
- Polling:Secure 58
- Password 60
- TX Lock Mode 61
- Setup Receive 62
- Setting the Ring Delay 63
- 2.F/T Ring Time 64
- Fax Detect (MFC-3240C only) 65
- Fax Detect (FAX-1840C only) 66
- (Auto Reduction) 67
- Reception into memory 68
- Polling:Timer 70
- 7.Polling RX 71
- Quick-Dial numbers and 72
- Storing Speed-Dial numbers 73
- 3.Setup Groups 75
- Dialling options 77
- Telephone (voice) operation 79
- (FAX-1840C only) 79
- Remote Fax Options 80
- Setting Fax Storage 81
- 2.Remote Access 82
- Remote Retrieval 83
- Remote commands 84
- Retrieving fax messages 85
- Printing reports 86
- Setting the Journal Period 87
- Making copies 89
- Making a single copy 90
- Making multiple copies 90
- Stop copying 90
- (Temporary settings) 91
- MAKING COPIES 8 - 4 92
- MAKING COPIES 8 - 6 94
- Enlarge/Reduce 95
- Custom(25-400%) 95
- MAKING COPIES 8 - 8 96
- Brightness 97
- Contrast 97
- MAKING COPIES 8 - 10 98
- 2 in 1 (P) 99
- 2 in 1 (L) 99
- 4 in 1 (P) 99
- 4 in 1 (L) 99
- Adjusting brightness 100
- Adjusting contrast 101
- Adjusting colour saturation 101
- Legal limitations 102
- Important information 103
- International E 104
- Compliance Statement 104
- Important safety instructions 104
- 9 - 3 IMPORTANT INFORMATION 105
- Important Safety Instructions 106
- 9 - 5 IMPORTANT INFORMATION 107
- IMPORTANT INFORMATION 9 - 6 108
- IMPORTANT-For Your Safety 109
- IMPORTANT NOTICE 109
- Countries 110
- 9 - 9 IMPORTANT INFORMATION 111
- Trademarks 113
- Troubleshooting and routine 114
- Document Jam 117
- Printer jam or paper jam 118
- Jam Clear Cover 119
- Top Cover 119
- Close the top cover 120
- Compatibility 125
- How to improve print quality 126
- Checking the print quality 127
- Colour Start 128
- Stop/Exit 128
- Test Print 129
- Alignment 129
- Checking the ink volume 130
- Close the carton 133
- Routine maintenance 134
- Do NOT Touch! 135
- Clean Here 135
- Replacing the ink cartridges 136
- DO NOT TOUCH 137
- WARNI NG 138
- Appendix A 140
- How does Telstra 141
- FaxStream 141
- 3.Distinctive 142
- How Does the Caller ID Work? 143
- Viewing Caller ID List 144
- FaxAbility 145
- How Does FaxAbility Work? 146
- 3.Faxability 147
- Distinctive Ringing 150
- (For Singapore and Hong Kong) 150
- ■ Out of Area 151
- ■ Private Call 151
- Advanced receiving operations 153
- Fax/Tel mode 154
- Changing the remote codes 155
- Telephone 156
- Ext. Tel in Use 156
- Sequence 157
- Connections 158
- A - 20 APPENDIX A 159
- Multi-line connections (PBX) 160
- Appendix B 161
- Navigation keys 162
- B - 3 APPENDIX B 163
- APPENDIX B B - 4 164
- B - 5 APPENDIX B 165
- APPENDIX B B - 6 166
- B - 7 APPENDIX B 167
- APPENDIX B B - 8 168
- Entering Text 169
- APPENDIX B B - 10 170
- Glossary 171
- GLOSSARY G - 2 172
- Mono Start 173
- Redial/Pause 174
- Search/Speed Dial 174
- G - 5 GLOSSARY 175
- Specifications 176
- Print media 178
- Scanner (MFC-3240C only) 180
- Interfaces 182
- Computer requirements 182
- Consumable items 183
- I - 1 INDEX 185
- INDEX I - 2 186
- I - 3 INDEX 187
- INDEX I - 4 188
- I - 5 INDEX 189
- Remote Retrieval Access card 190
- R - 2 191
- ARL/ASA/NZ 192
- LF75370011 192
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