Brother MFC-7860DN User's Guide download pdf (Page 92)

Paper handling difficulties

Difficulties Suggestions

The machine does not feed paper.

The LCD shows No Paper or a

Paper Jam message.

 If there is no paper, load a new stack of paper into the paper tray.

 If there is paper in the paper tray, make sure it is straight. If the paper is curled,

you should straighten it. Sometimes it is helpful to remove the paper, turn the

stack over and put it back into the paper tray.

 Reduce the amount of paper in the paper tray, and then try again.

 Make sure that manual feed mode is not chosen in the printer driver.

 Clean the paper pick-up roller. See Cleaning the paper pick-up rollers

on page 48.

 If the LCD shows the Paper Jam message and you still have a problem, see

Error and maintenance messages on page 50.

How do I print on envelopes? You can load envelopes from the manual feed slot. Your application must be set

up to print the envelope size you are using. This is usually done in the Page Setup

or Document Setup menu of your application.

What paper can I use? You can use thin paper, plain paper, thick paper, bond paper, recycled paper,

envelopes and labels that are made for laser machines. (For details, see

Acceptable paper and other print media on page 17.)

 You can load envelopes from the manual feed slot.

There is a paper jam. Clear the jammed paper. (See Document Jams on page 53.)

Print quality difficulties

Difficulties Suggestions

Printed pages are curled.  Low quality thin or thick paper or not printing on the recommended side of the

paper could cause this problem. Try turning over the stack of paper in the

paper tray.

 Make sure that you choose the Paper Type that suits the print media type you

are using. (See Acceptable paper and other print media on page 17.)

Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,

or the print media may be too thick or have a rough surface. (See Acceptable

paper and other print media on page 17 and Basic tab in the Software User's

Guide.)

Printouts are too light.  If this problem occurs when making copies or printing, set Toner Save mode

to Off in the machine menu settings. (See Toner Save in Chapter 1 of the

Advanced User's Guide.)

 Set Toner Save mode to Off in the Advanced tab in the printer driver. (See

Advanced tab in the Software User's Guide.)

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Brother MFC-7860DN User's Guide Page 92