Brother MFC-9140CDN User's Guide

Basic User’s GuideMFC-9140CDNMFC-9330CDWMFC-9340CDW Not all models are available in all countries.Version 0UK/IRE

viiiTable of Contents(Advanced User's Guide)1 General SetupMemory storageAutomatic Daylight Saving TimeEcology featuresTouchscreen2 Security feat

90f Slide each toner cartridge and drum unit assembly into the machine, making sure you match the toner cartridge colours to the same colour labels on

Routine maintenance 91AReplacing the waste toner box AModel name: WT-220CLThe life of a waste toner box is approximately 50,000 A4 or Letter size sing

92IMPORTANT• We recommend that you place the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath them i

Routine maintenance 93Ae Remove the orange packing material and discard it. NOTEThis step is only necessary when you are replacing the waste toner bo

94WARNING • DO NOT put the waste toner box into a fire. It could explode, resulting in injuries.• DO NOT use flammable substances, any type of spray,

Routine maintenance 95Ah Put the belt unit back in the machine. i Slide each toner cartridge and drum unit assembly into the machine, making sure you

96Cleaning and Checking the machine AClean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner car

Routine maintenance 97ACleaning the outside of the machine AIMPORTANTDO NOT use any type of liquid cleaners (including ethanol). Cleaning the Touchscr

98f Wipe the inside and the outside of the paper tray with a dry, lint-free cloth to remove dust. g Re-load the paper and put the paper tray firmly ba

Routine maintenance 99Ac Wipe the windows of all four LED heads (1) with a dry, lint-free cloth. Be careful not to touch the windows of the LED heads

111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.Symbols and c

100d In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth slightly moistened with water.

Routine maintenance 101AWARNING HOT SURFACEAfter you have just used the machine, some internal parts of the machine will be extremely hot. Wait for t

102c Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. NOTEBe sure to ret

Routine maintenance 103Ae Repeat steps b - d to clean the three remaining corona wires.NOTEWhen cleaning the corona wires, you do not have to remove t

104k Open the top cover until it locks in the open position. l The colour of printed dots is the colour of the drum you should clean. Remove the toner

Routine maintenance 105AIMPORTANT• We recommend that you place the toner cartridge and drum unit assembly on a clean, flat surface with disposable pap

106IMPORTANT• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.• To a

Routine maintenance 107Ap Use the numbered markers next to the drum roller to find the mark. For example, a dot in column 2 on the Drum Dot Check Shee

108t Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock le

Routine maintenance 109Av Close the top cover of the machine.w Turn on the machine and try a test print.Cleaning the paper pick-up rollers ACleaning t

Chapter 12Accessing Brother Utilities (Windows® 8) 1If you are using a tablet running Windows® 8, you can make your selections either by tapping the s

110d Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) on the paper tray to remove dust. e Wipe the tw

Routine maintenance 111ANOTE• If an error message is displayed, press OK and try again.(For more information, see Error and maintenance messages on pa

112Frequency (Colour Correction) AYou can set how often the colour correction (Colour Calibration and Auto Registration) occurs. The default setting i

113BBIf you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips.You can correct most p

114Scanning problems: Scanning difficulties on page 142Software and Network problems: Software difficulties on page 142 Network difficulties on pag

Troubleshooting 115BError and maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may have to be rep

116Cartridge ErrorPut the Toner Cartridge back inX11(X) shows the toner cartridge colour with the problem. (BK)=Black, (Y)=Yellow, (M)=Magenta, (C)=Cy

Troubleshooting 117BDocument Jam The document was not inserted or fed correctly, or the document scanned from the ADF was too long.See Document is jam

118Low Temperature The room temperature is too low for the machine to operate.Increase the room temperature to allow the machine to operate.Manual Fee

Troubleshooting 119BOut of Memory The machine’s memory is full. Fax sending or copy operation in progressDo one of the following: Press Send Now, Par

General information 31Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide1This Basic User's Guide does not contai

120Registration failed.Registration failed. Press OK and try again. Press and hold down to turn off the machine.Wait a few seconds, then turn it on

Troubleshooting 121BScan Unable XX The machine has a mechanical problem. Press and hold down to turn the machine off, and then turn it on again (se

122Unusable DeviceRemove the Device. Turn the power off and back on again.A defective USB device or a high power consumption USB device has been conne

Troubleshooting 123BTransferring your faxes or Fax Journal report BIf the Touchscreen shows: Print Unable XX Scan Unable XXWe recommend transferring

124Transferring faxes to your computer BYou can transfer the faxes from your machine’s memory to your computer.a Press to interrupt the error tempor

Troubleshooting 125BDocument Jams BDocument is jammed in the top of the ADF unit Ba Remove any paper from the ADF that is not jammed.b Open the ADF co

126Removing small documents jammed in the ADF Ba Lift the document cover.b Insert a piece of stiff paper, such as cardstock, into the ADF to push any

Troubleshooting 127BPaper Jams BAlways remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This hel

128c Make sure the paper is below the maximum paper mark ( ) in the paper tray. While pressing the green paper-guide release lever, slide the paper gu

Troubleshooting 129Bc Push the scanner down with both hands to close it. Paper is jammed at the back of the machine BIf the Touchscreen shows Jam Rear

Chapter 14Viewing Documentation (Macintosh) 1a Turn on your Macintosh. Insert the CD-ROM into your CD-ROM drive. Double-click the BROTHER icon. The fo

130c Pull the green tabs at the left and right sides down to release the fuser cover (1). d Use both hands to gently pull the jammed paper out of the

Troubleshooting 131BPaper is jammed inside the machine BIf the Touchscreen shows Jam Inside, follow these steps:a Leave the machine turned on for 10 m

132IMPORTANT• We recommend that you place the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath them

Troubleshooting 133Be Slide each toner cartridge and drum unit assembly into the machine, making sure you match the toner cartridge colours to the sam

134Paper is jammed underneath the paper tray BIf the Touchscreen shows Jam 2-sided, follow these steps:a Leave the machine turned on for 10 minutes fo

Troubleshooting 135BWARNING HOT SURFACEAfter you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the m

136If you are having difficulty with your machine BIMPORTANT• For technical help, you must call the country where you bought the machine. Calls must b

Troubleshooting 137BThe machine prints unexpectedly or it prints garbage.Press to cancel print jobs.Check the settings in your application to make s

138Printing received faxesDifficulties Suggestions Condensed print Horizontal streaks Top and bottom sentences are cut off Missing linesUsually th

Troubleshooting 139BReceiving FaxesDifficulties SuggestionsCannot receive a fax. Check all line cord connections. Make sure the telephone line cord is

General information 51How to find Network setup instructionsYour machine can be connected to a wireless (MFC-9330CDW and MFC-9340CDW only) or wired ne

140Cannot receive a fax.(continued)If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make su

Troubleshooting 141BTransmission Verification Report says RESULT:ERROR.There is probably temporary noise or static on the line. Try sending the fax ag

142Vertical black line appears in copies.Black vertical lines on copies are typically caused by dirt or correction fluid on the scanner glass, or the

Troubleshooting 143BNetwork difficultiesDifficulties SuggestionsCannot print and scan over a network after completing the software installation.When t

1441For Windows Server® 2012: Hardware.2For Windows® XP, Windows Vista®, Windows Server® 2003 and Windows Server® 2008: Brother MFC-XXXX BR-Script3.3F

Troubleshooting 145BSetting Dial Tone detection BWhen you send a fax automatically, by default your machine will wait for a fixed amount of time befor

146Improving the print quality BIf you have a print quality problem, print a test page first ( , All Settings, Printer, Print Options, Test Print). If

Troubleshooting 147B Colours are light or unclear on the whole page Perform the calibration using the Touchscreen or the printer driver (see Calibrat

148 Coloured streaks or bands down the page Wipe the windows of all four LED heads with a dry lint free soft cloth (see Cleaning the LED heads on pag

Troubleshooting 149B Coloured lines across the page Identify the colour causing the problem and replace the toner cartridge that matches the colour o

Chapter 16Accessing Brother Support (Windows®) 1You can find all the contacts you will need, such as web support (Brother Solutions Center) on the CD-

150 Coloured spots at 94 mm If the problem is not solved after printing a few blank pages, foreign material, such as glue from a label, may be stuck

Troubleshooting 151BThe colour of your printouts is not what you expected To improve the colour density, calibrate the colours using first the Touchs

152 Uneven density appears periodically across the page Perform the calibration using the Touchscreen or the printer driver (see Calibration on page

Troubleshooting 153B Ghost Check the machine’s environment. Conditions such as low humidity and low temperatures may cause this print quality problem

154 Poor fixing Make sure the two grey levers inside the back cover are in the up position (1). Pull up the two grey levers until they stop.  Make s

Troubleshooting 155B Envelope Creases Make sure the envelope levers inside the back cover are pulled down to the envelope position when you print env

156Machine Information BChecking the Serial Number BYou can see the machine’s Serial Number on the Touchscreen.a Press .b Press All Settings.c Swipe u

Troubleshooting 157BHow to reset the machine Ba Press .b Press All Settings.c Swipe up or down, or press a or b to display Initial Setup.d Press Initi

158CUsing the Settings TablesCYour machine’s Touchscreen LCD is easy to set up and operate. All you have to do is press the settings and options you w

Settings and features tables 159CSettings Tables CThe Settings tables will help you understand the menu selections and options that are found in the m

General information 71

160Tray Setting(MFC-9330CDW and MFC-9340CDW)Paper Type — ThinPlain Paper*ThickThickerRecycled PaperSet the type of paper in the paper tray.28Paper Siz

Settings and features tables 161C All settings CLevel 1 Level 2 Level 3 Level 4 Options DescriptionsSee PageGeneral SetupPaper Type ——ThinPlain Paper*

162General Setup(continued)Button SettingsHome Button Settings— Home*MoreShortcuts 1Shortcuts 2Shortcuts 3Set the screen that is displayed when you pr

Settings and features tables 163CLevel 1 Level 2 Level 3 Level 4 Options DescriptionsSee PageFaxSetup ReceiveReceive Mode— Fax*Fax/TelExternal TADManu

164Fax(continued)Setup Receive(continued)Memory Receive— Off*Fax ForwardFax StoragePC Fax ReceiveSet the machine to forward fax messages, to store inc

Settings and features tables 165CFax(continued)Report SettingXMIT Report— OnOn+ImageOff*Off+ImageChoose the initial setup for the Transmission Verific

166Level 1 Level 2 Level 3 Level 4 Options DescriptionsSee PagePrinter Emulation ——Auto*HP LaserJetBR-Script 3Choose the emulation mode.See .Print Opt

Settings and features tables 167CLevel 1 Level 2 Level 3 Level 4 Level 5 Options DescriptionsNetwork Wired LAN TCP/IPBOOT Method— Auto*StaticRARPBOOTP

168Network (continued)Wired LAN(continued)TCP/IP(continued)DNS Server — Primary[000-255]. [000-255]. [000-255]. [000-255]Secondary[000-255]. [000-255]

Settings and features tables 169CNetwork (continued)Wired LAN(continued)Wired Enable(MFC-9330CDW and MFC-9340CDW)——On*OffEnable or Disable the Wired L

Chapter 18Control panel overview 1The MFC-9140CDN, MFC-9330CDW and MFC-9340CDW have a 3.7 in. (93.4 mm) Touchscreen LCD and Touchpanel1.1This is a Tou

170Network (continued)WLAN(MFC-9330CDW and MFC-9340CDW)(continued)TCP/IP(continued)WINS Server— Primary[000-255]. [000-255]. [000-255]. [000-255]Secon

Settings and features tables 171CNetwork (continued)WLAN(MFC-9330CDW and MFC-9340CDW)(continued)WPS w/ PIN Code— — — You can easily configure your wir

172Network (continued)Wi-Fi Direct(MFC-9330CDW and MFC-9340CDW)(continued)PIN Code — — — You can easily configure your Wi-Fi Direct™ network settings

Settings and features tables 173CNetwork (continued)Wi-Fi Direct(MFC-9330CDW and MFC-9340CDW)(continued)I/F Enable ——OnOff*Enable or Disable the Wi-Fi

174Network (continued)E-mail/IFAX(Available after IFAX is downloaded)(continued)Setup Server(continued)POP3(continued)Mailbox Name— Enter the mail box

Settings and features tables 175CNetwork (continued)E-mail/IFAX(Available after IFAX is downloaded)(continued)Setup Mail TX(continued)Size Limit — OnO

176Level 1 Level 2 Level 3 Level 4 Options DescriptionsSee PagePrint ReportsXMIT VerifyView on LCD — — Display and print a Transmission Verification R

Settings and features tables 177CLevel 1 Level 2 Level 2 Level 2 Options DescriptionsSee PageMachine Info.Serial No. — — — Check the serial number of

178Level 1 Level 2 Level 3 Level 4 Options DescriptionsSee PageInitial SetupDate & Time Date — — Put the date and time on the Touchscreen and in t

Settings and features tables 179CInitial Setup(continued)Local Language(in Eastern Europe)— — (Choose your language)Allows you to change the Touchscre

General information 91 2 Touchpanel:The LEDs on the Touchpanel only light up when they are available for use. BackPress to go back to the previous m

180Features Tables C Fax (When Fax Preview is Off) CLevel 1 Level 2 Level 3 Options DescriptionsSee PageRedial (Pause) ———Redial the last number calle

Settings and features tables 181CAddress Book(continued)— Apply — Start sending a fax using the address book.—Call History Outgoing Call EditAdd to Ad

182Options(continued)Coverpage Setup Coverpage SetupOnOff*Automatically send a cover page you programmed.See .Coverpage Note 1.Comment Off2.Please Cal

Settings and features tables 183C Fax (When Fax Preview is On) CLevel 1 Level 2 Level 3 Options DescriptionsSee PageSending Faxes See Fax (When Fax Pr

184 Copy CLevel 1 Level 2 Level 3 Options 1 Options 2 DescriptionsSee PageMono Start — — — — Lets you make a monochrome copy.—Colour Start— — — — Lets

Settings and features tables 185COptions(continued)Enlarge/Reduce— 100%* ——See .Enlarge 200%141% A5A4104% EXELTRChoose an enlargement ratio for the

186Options(continued)Colour AdjustRed — Adjust the red colour for copies.See .Green — Adjust the green colour for copies.Blue — Adjust the blue colour

Settings and features tables 187COptions(continued)——2-sided Copy Page Layout(MFC-9340CDW)LongEdge LongEdge*LongEdge ShortEdgeShortEdge LongEdgeSho

188 Scan CLevel 1 Level 2 Level 3 Level 4 Options DescriptionsSee Pageto OCR (PC Select) Options See Options (to OCR) on page 190.See .Save as Shortcu

Settings and features tables 189Cto FTP (Profile name) Options See Options (to FTP and to Network) on page 196.See .Save as Shortcut— — Add the curren

If you need to contact customer serviceComplete the following information for future reference:Model Number:MFC-9140CDN / MFC-9330CDW / MFC-9340CDW(Ci

Chapter 110Touchscreen LCD 1You can select three types of screens for the Home screen. When the Home screen is displayed, you can change the displayed

190Options (to OCR) CLevel 1 Level 2 Options DescriptionsSee PageOptions 2-sided Scan(MFC-9340CDW)Off*2-sided Scan: Long Edge2-sided Scan: Short EdgeC

Settings and features tables 191COptions (to File, to Image and to E-mail) CLevel 1 Level 2 Options DescriptionsSee PageOptions 2-sided Scan(MFC-9340C

192Options (to USB) CLevel 1 Level 2 Options DescriptionsSee PageOptions 2-sided Scan(MFC-9340CDW)Off*2-sided Scan: Long Edge2-sided Scan: Short EdgeC

Settings and features tables 193COptions(continued)File Type (When you select Colour or Grey in Scan Type)PDF*JPEGPDF/ASecure PDFSigned PDFXPS(When yo

194Options (to E-mail Server) CLevel 1 Level 2 Options DescriptionsSee PageOptions 2-sided Scan(MFC-9340CDW)Off*2-sided Scan: Long Edge2-sided Scan: S

Settings and features tables 195COptions(continued)File Type (When you select Colour or Grey in Scan Type)PDF*JPEGPDF/ASecure PDFSigned PDFXPS(When yo

196Options (to FTP and to Network) CLevel 1 Level 2 Options DescriptionsSee PageOptions 2-sided Scan(MFC-9340CDW)Off*2-sided Scan: Long Edge2-sided Sc

Settings and features tables 197COptions(continued)File Type (When you select Colour or Grey in Scan Type)PDF*JPEGPDF/ASecure PDFSigned PDFXPS(When yo

198Direct Print (MFC-9330CDW and MFC-9340CDW) CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageDirect Print(Select File)Print Settings(No. of

Settings and features tables 199CDirect Print(continued)(Select File)Print Settings(No. of Prints (001-999))(continued)Print QualityNormal*FineSet the

General information 111NOTESwiping is a type of user operation on the Touchscreen that is performed by brushing your finger across the screen to displ

200DefaultSettings(continued)Collate ——On*OffEnable or disable the default page collation when printing directly from the USB Flash memory drive.63Pri

Settings and features tables 201C Toner C Wi-Fi Setup CNOTEAfter Wi-Fi is set up, you cannot change the settings from your Home screen. Change the set

202Web (More screen) CLevel 1 Level 2 Level 3 Options Descriptions PageWeb Picasa Web Albums™— — Connect the Brother machine to an Internet service.Se

Settings and features tables 203C Shortcut CLevel 1 Level 2 Level 3 Level 4 Options Descriptions PageAdd ShortcutCopy Receipt — See Options on page 18

204Add Shortcut(continued)Fax(Options)(continued)Coverpage Setup Coverpage SetupOnOffAutomatically send a cover page you programmed.15Coverpage Note1.

Settings and features tables 205CAdd Shortcut(continued)Scan(continued)to E-mail Server— Address2-sided Scan (MFC-9340CDW)Scan TypeResolutionFile Type

206Entering text CWhen you need to enter text into the machine the keyboard will appear on the Touchscreen.Press to cycle among letters, numbers and

207DDGeneral D1Measured diagonally2USB connections to computer3Measured according to IEC 62301 Edition 2.04Power consumption varies slightly depending

2081Measured in accordance with the method described in RAL-UZ122.2Office equipment with LWAd>6.30 B (A) is not suitable for use in rooms where peo

Specifications 209DDocument Size DModel MFC-9140CDN MFC-9330CDW MFC-9340CDWDocument Size (1-sided)ADF Width 147.3 to 215.9 mmADF Length 147.3 to 355.6

Chapter 11210 New FaxWhen Fax Preview is set to On, you can see how many new faxes you received into the memory. 11 Warning icon The warning icon a

210Print media D1For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possi

Specifications 211DFax D1‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and p

212Copy D1From Ready mode and standard tray.Model MFC-9140CDN MFC-9330CDW MFC-9340CDWCopy Width Max. 210 mm Automatic 2-sided Copy — Yes (from ADF)Mul

Specifications 213DScanner D1For the latest driver updates for the version of OS X you are using, visit us at http://solutions.brother.com/.2Maximum 1

214Printer D1The print speed may vary depending on the type of document you print.2From Ready mode and standard tray.Model MFC-9140CDN MFC-9330CDW MFC

Specifications 215DInterfaces D1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 inte

216Network DNOTEFor more information about the Network specifications, see Network User's Guide. 1See Computer requirements on page 218.2(For Win

Specifications 217DDirect Print feature D1PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.Model M

218Computer requirements D1For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi.2Third party USB ports a

Specifications 219DConsumable items D1Approx. cartridge yield is declared in accordance with ISO/IEC 19798.2Drum life is approximate and may vary by t

General information 1313 NetworkPress to set up a network connection.(MFC-9330CDW and MFC-9340CDW) A four level indicator on the screen shows the curr

220EAAddress Bookchanging ...57setting up ...56using ...

221EFFax codeschanging ...54remote activation code ...53remote deactivation code .

222PPaper ...29how to load ...21in manual feed slot ...

223ETTAD (telephone answering device), external ...41connecting ...

www.brotherearth.comVisit us on the World Wide Webhttp://www.brother.com/These machines are approved for use in the country of purchase only. Local Br

Chapter 114Basic Operations 1Press your finger on the Touchscreen to operate it. To display and access all the screen menus or options, swipe left, ri

General information 151Shortcut Settings 1You can add the fax, copy, scan and Web Connect settings you use most frequently by setting them as your Sho

Chapter 116e Enter the fax or telephone number using the dial pad on the Touchpanel, the Address Book or the Call History on the Touchscreen. When you

General information 171a If the displayed screen is either Home or More, swipe left or right, or press d or c to display a Shortcut screen.b Press

Chapter 118k Review the settings you have selected: If you need to make additional changes, return to step h. If you are satisfied with your changes

General information 191Changing Shortcuts 1You can change the settings in a Shortcut.NOTEYou cannot change a Web Connect Shortcut. If you want to chan

iUser’s Guides and where do I find them?Which Guide? What’s in it? Where is it?Product Safety GuideRead this Guide first. Read the Safety Instructions

Chapter 120Volume settings 1Ring volume 1You can choose from a range of ring volume levels.a Press .b Press All Settings.c Swipe up or down, or press

2122Loading paper and print media2The machine can feed paper from the paper tray or manual feed slot.NOTEIf your application software supports paper s

Chapter 222d Load paper in the tray and make sure: The paper is below the maximum paper mark ( ) (1), as overfilling the paper tray will cause paper

Loading paper 232Loading paper in the manual feed slot 2You can load envelopes and special print media one-at-a-time into this slot. Use the manual fe

Chapter 224d Use both hands to push one sheet of paper firmly into the manual feed slot until the top edge of the paper presses against the paper feed

Loading paper 252Printing on thick paper, labels, envelopes and glossy paper from the manual feed slot 2When the back cover (face-up output tray) is p

Chapter 226e Use both hands to push one sheet of paper or one envelope firmly into the manual feed slot until the top edge of the paper presses agains

Loading paper 272Unscannable and unprintable areas 2The figures in the table show maximum unscannable and unprintable areas. These areas may vary depe

Chapter 228Paper settings 2Paper Size 2You can use the following sizes of paper for printing faxes: A4, Letter, Legal or Folio.When you change the siz

Loading paper 292Acceptable paper and other print media 2Print quality may vary according to the type of paper you are using.You can use the following

ii1Visit us at http://solutions.brother.com/.Web Connect Guide This Guide provides details about how to configure and use your Brother machine to scan

Chapter 230Paper capacity of the paper trays 21Folio size is 215.9 mm × 330.2 mm.Recommended paper specifications 2The following paper specifications

Loading paper 312Handling and using special paper 2The machine is designed to work well with most types of xerographic and bond paper. However, some p

Chapter 232Envelopes 2The machine is designed to work well with most envelopes. However, some envelopes may have feed and print quality problems becau

Loading paper 332Labels 2The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is

343How to load documents3You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass.Using the automatic

Loading documents 353d Adjust the paper guides (1) to fit the width of your document. NOTETo scan non-standard documents, see Using the scanner glass

364How to send a fax 4The following steps show you how to send a fax. To send multiple pages use the ADF.a Do one of the following to load your docume

Sending a fax 374e Enter the fax number.Using the dial padUsing the Address Book Address BookUsing call history Call History (For more information,

Chapter 438Transmission Verification Report 4You can use the Transmission Verification Report as proof that you sent a fax. This report lists the rece

3955Receive modes 5You must choose a receive mode depending on the external devices and telephone services you have on your line.Choosing the receive

iiiTable of Contents(Basic User’s Guide)1 General information 1Using the documentation...

Chapter 540h Press Receive Mode.NOTEIf you cannot change the Receive Mode, make sure the BT Call Sign feature is set to Off (see Advanced User's

Receiving a fax 415Using receive modes 5Some receive modes answer automatically (Fax and Fax/Tel). You may want to change the Ring Delay before using

Chapter 542Receive Mode settings 5Ring Delay 5The Ring Delay setting sets the number of times the machine rings before it answers in Fax and Fax/Tel m

Receiving a fax 435Fax Detect 5If Fax Detect is On: 5The machine can receive a fax automatically, even if you answer the call. When you see Receiving

Chapter 544Fax Preview (Black and White only) 5How to preview a received fax5You can view received faxes on the Touchscreen by pressing (Fax) and th

Receiving a fax 455Press the Touchscreen or Touchpanel to perform the following operations.d Press .How to print a fax 5a Press (Fax).b Press Receive

Chapter 546Turning off Fax Preview 5a Press .b Press (Fax Preview).c Press Off.d Press Yes to confirm.e If there are faxes stored in the memory, do o

4766How to use PC-FAX 6PC-Fax Receive (For Windows®only) 6If you turn on the PC-Fax Receive feature your MFC will store received faxes in memory and s

Chapter 648NOTE• Before you can set up PC-Fax Receive you must install the MFL-Pro Suite software on your computer. Make sure your computer is connect

4977Telephone line services7Setting the telephone line type 7If you are connecting the machine to a line that features a PBX or ISDN to send and recei

iv4 Sending a fax 36How to send a fax ...36Stop faxing...

Chapter 750Connecting an external TAD 7You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD an

Telephone and external devices 517Recording an outgoing message (OGM) 7a Record 5 seconds of silence at the beginning of your message. This allows you

Chapter 752Operation from external or extension telephones 7If you answer a fax call on an extension telephone, or an external telephone that is corre

Telephone and external devices 537Figure 1: Inadvisable connection of extension sockets 71 Extension socket2 Master socket3 Incoming lineFigure 2: Re

Chapter 754Turning on the Remote Codes 7You must turn the Remote Codes setting to On to use the Remote Activation Code and Remote Deactivation Code.a

5588How to dial 8You can dial in any of the following ways.Manual dialling 8a Load your document.b Do one of the following: When Fax Preview is set t

Chapter 856Storing numbers 8You can set up your machine to do the following types of easy dialling: Address Book and Groups for broadcasting faxes. Wh

Dialling and storing numbers 578Changing Address Book names or numbers 8You can change or delete an Address Book name or number that has already been

589How to copy 9The following steps show the basic copy operation.a Do one of the following to load your document: Place the document face up in the

Making copies 599h Swipe up or down, or press a or b to display the available options, and then press your new option. Repeat steps g and h for each s

v8 Dialling and storing numbers 55How to dial...

6010With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machi

Printing data from a USB Flash memory drive or digital camera supporting mass storage (For MFC-9330CDW and MFC-9340CDW) 6110Printing data directly fro

Chapter 1062b Press Direct Print.NOTEIf your machine has been set to Secure Function Lock On, you may not be able to access Direct Print (see Advanced

Printing data from a USB Flash memory drive or digital camera supporting mass storage (For MFC-9330CDW and MFC-9340CDW) 6310Changing the default setti

6411Printing a document 11The machine can receive data from your computer and print it. To print from a computer, you must install the printer driver.

651212Before scanning 12To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.

Chapter 1266Scanning a document as a PDF file using ControlCenter4 (Windows®) 12(For Macintosh users, see Software User's Guide.)NOTEThe screens

How to scan to a computer 6712d Make sure the machine you want to use is selected from the Model drop-down list.e Click File. f Press Scan.The machine

Chapter 1268How to scan a document as a PDF file using the Touchscreen 12a Load your document (see How to load documents on page 34).b Press Scan. c S

How to scan to a computer 6912NOTEThe following scan modes are available.• to USB (MFC-9330CDW and MFC-9340CDW)• to Network (Windows®)• to FTP• to E-m

viA Routine maintenance 70Replacing the consumable items...70Replacing the toner

70AReplacing the consumable items AYou must replace the consumable items when the machine indicates that the life of the consumable is over. You can r

Routine maintenance 71AThe messages in the table appear on the Touchscreen in Ready mode. These messages provide advanced warnings to replace the cons

72You must clean the machine regularly and replace the consumable items when the messages in the table are displayed on the Touchscreen.1A4 or Letter

Routine maintenance 73ANOTE• Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brot

74Replacing the toner cartridges AModel Name: TN-241BK1, TN-241C1, TN-241M1, TN-241Y1, TN-245C2, TN-245M2, TN-245Y2The Standard toner cartridge can pr

Routine maintenance 75AReplacing the toner cartridges Aa Make sure the machine is turned on.b Open the top cover until it locks in the open position.

76IMPORTANT• We recommend that you place the toner cartridge and drum unit assembly on a clean, flat surface with disposable paper underneath it in ca

Routine maintenance 77AIMPORTANT• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off wi

78IMPORTANT• Unpack the toner cartridge just before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life w

Routine maintenance 79Ag Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the gree

viiD Specifications 207General...207Documen

80j Slide each toner cartridge and drum unit assembly into the machine. Make sure you match the toner cartridge colour to the same colour label on the

Routine maintenance 81AReplacing the drum units AModel Name: DR-241CL 4 pc. Drum Set or single drum units DR-241CL-BK, DR-241CL-CMYA new drum unit can

82Drum Stop AWe cannot guarantee the print quality. Replace the drum unit with a new one. We recommend a Brother Original drum unit be installed at th

Routine maintenance 83Ac Remove the toner cartridge and drum unit assembly for the colour shown on the Touchscreen. WARNING HOT SURFACEAfter you have

84d Push down the green lock lever and take the toner cartridge out of the drum unit. WARNING • DO NOT put a toner cartridge or a toner cartridge and

Routine maintenance 85ANOTE• Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the drum unit.• Go to h

86h Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. NOTEBe sure to retu

Routine maintenance 87Al When you replace the drum unit with a new one, you must reset the drum counter. Instructions of how to do this can be found i

88c Remove all of the toner cartridge and drum unit assemblies. WARNING HOT SURFACEAfter you have just used the machine, some internal parts of the m

Routine maintenance 89Ad Hold the green handle of the belt unit and lift the belt unit up, and then pull it out. IMPORTANTTo avoid print quality prob