Brother MFC-J6510DW User's Guide

BASIC USER’S GUIDEMFC-J6510DWMFC-J6710DW Version CUK/IRE/GEN

Chapter 12c Click your country. dPoint to your language, point to View Guide, and then click the guide you want to read. Note•(Windows® users only) Y

92Handling Incoming CallsDifficulty SuggestionsThe machine “Hears” a voice as a CNG Tone.If Fax Detect is set to On, your machine is more sensitive to

Troubleshooting93BOCR does not work. Try increasing the scanner resolution.(Macintosh users)Presto! PageManager must be downloaded and installed befor

94Network DifficultiesDifficulty SuggestionsCannot print over the network. Make sure that your machine is powered on and is online and in Ready mode.

Troubleshooting95BDial Tone detection BWhen you send a fax automatically, by default your machine will wait for a fixed amount of time before it start

96Machine Information BChecking the serial number BYou can see the machine’s serial number on the LCD.a Press Menu.b Press a or b to choose Machine In

97CCOn-screen programmingCYour machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming

98Menu table CThe menu table will help you understand the menu selections and options that are found in the machine's programs. The factory setti

Menu and features99CGeneral Setup(Continued)Tray Setting(MFC-J6710DW)(Continued)Tray#2 Paper Type(Option)Plain Paper*Sets the type of paper in the pap

100General Setup(Continued)Volume Ring OffLowMed*HighAdjusts the ring volume. 8Beeper OffLow*MedHighAdjusts the volume level of the beeper.9Speaker Of

Menu and features101CFax Setup Rece ive Ring Delay 012*345678(Example for the U.K.)Sets the number of rings before the machine answers in Fax Only or

General information31Accessing Brother Support (Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Center)

102Fax(Continued)Report SettingXMIT Report OnOn+ImageOff*Off+ImageOff2Off2+ImageInitial setup for Transmission Verification Report and Fax Journal Rep

Menu and features103CNetwork menuLevel1 Level2 Level3 Level4 Options DescriptionsNetwork Wi red LAN TCP/IP BOOT Method Auto *StaticRARPBOOTPDHCPChoose

104Network(Continued)Wired LAN(Continued)Ethernet — Auto*100B-FD100B-HD10B-FD10B-HDChooses the Ethernet link mode.MAC Address — — You can see your mac

Menu and features105CNetwork(Continued)WLAN(Continued)TCP/IP(Continued)APIPA On*OffAutomatically allocates the IP address from the link-local address

106Network(Continued)E-mail/IFAX(Available after IFAX is downloaded)Mail Address — — Enter the mail address. (Up to 60 characters)Setup Server SMTP S

Menu and features107CNetwork(Continued)E-mail/IFAX(Available after IFAX is downloaded)(Continued)Setup Mail RXAuto Polling On*OffAutomatically checks

108Menu ( ) (continued)Level1 Level2 Level3 Options Descriptions PagePrint Reports XMIT Verify — — Prints these lists and reports.See1.Help List ——Qui

Menu and features109CInitial Setup(Continued)Compatibility — High*NormalBasic(for VoIP)Adjusts the modem speed to help resolve transmission problems.9

110FAX ( )Level1 Level2 Level3 Options Descriptions PageFax Resolution——Standard*FineS.FinePhotoSets the resolution for outgoing faxes.See1.Contrast —

Menu and features111CBroadcasting Dial Type(Available after IFAX is downloaded)— Fax/Tel*E-AddressYou can send the same fax message to more than one f

Chapter 14Control panel overview 1NoteMost of the illustrations in this User’s Guide show the MFC-J6710DW. MFC-J6510DW 1MFC-J6710DW 1Fax Preview:OFF

112SCAN ( )Level1 Option1 Option2 Option3 Descriptions PageScan to File — — — You can scan a monochrome or a colour document into your computer.See1.S

Menu and features113CScan to Network(Profile Name) — — You can send a scanned data to a CIFS server on your local network or on the internet.See1.Scan

114Scan to E-mail(Continued)E-mail Server(Available after IFAX is downloaded)(Continued)Set New DefaultQualityFile TypeGlass ScanSizeYou can save your

Menu and features115CCOPY ( )Level1 Level2 Level3 Options Descriptions PageQuality ——FastNormal*BestChoose the Copy resolution for the next copy.See1.

116Density —— Adjusts the density of copies.See1.Stack/Sort ——Stack*SortYou can choose to stack or sort multiple copies.Page Layout — Off(1 in 1)*2in1

Menu and features117CAdvancedSettings——Off*Ink Save ModeThin Paper CopyBook CopyWatermark CopyYou can choose various settings for copy such as Book Co

118Watermark Copy SettingsOption1 Option2 Option3 Option4 Descriptions PageTemplate Text — CONFI DENTIAL*DRAFTCOPYUses a template to place text into y

Menu and features119CMedia (Select image from media)Position ABCDE*FGHIPatternPlaces a logo or text into your document as a Watermark using an image f

120PHOTO CAPTURE ( )Level1 Level2 Level3 Options Descriptions PageView Photo(s) — — See the print settings in the following table.You can preview your

Menu and features121CPrint SettingsOption1 Option2 Option3 Option4 Descriptions PagePrint Quality(Not available for DPOF printing.)NormalPhoto*— — Cho

General information51 10:20:2901.01.20111.01.201101.01.201110:29Fax Mem.63 5410:20:2901.01.20111.01.201101.01.201110:29Fax Mem.63 54

122Color Enhance(Not available when Enhance Photos is chosen.)OnOff*White Balance Adjusts the hue of the white areas.See1.Sharpness Enhances the detai

Menu and features123CPhone Book ( )Redial/Pause ( )Fax Preview ()Level1 Level2 Level3 Options Descriptions PageSearch ——AlphabeticOrderNumeric OrderYo

124Entering Text CWhen you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad key

125DDGeneral DNoteThis chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for det

1261Noise depends on printing conditions.2Office equipment with LWAd>6.30 B(A) is not suitable for use in room where people do primarily intellectu

Specifications127DPrint media D1For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the ma

1281For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the machine to avoid smudging.2Use

Specifications129DFax D1“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications and pri

130Copy D1Minimum top and bottom margins of 22 mmColour/Monochrome Yes/YesCopy Width Max. 291 mmMultiple Copies Stacks/Sorts up to 99 pagesEnlarge/Red

Specifications131DPhotoCapture Center™ D1Memory cards, adapters and USB Flash memory drive are not included.2USB 2.0 StandardUSB Mass Storage standard

Chapter 161 Fax, Telephone and Copy keys: Duplex CopyPress this key to copy on both sides of the paper. Nin1CopyPress this key to make N in 1 or Pos

132PictBridge DCompatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001.Visit http://www.cipa.jp/pictbrid

Specifications133DScanner D1For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.2Windows® XP in th

134Printer D1When the Borderless feature is set to On.2See Paper type and size for each operation on page 27.3When printing on A3 size paper.4Minimum

Specifications135DInterfaces D1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 inter

136Computer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSComputer Platform & Operating System VersionSupported PC Software Func

Specifications137DConsumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print he

138Network (LAN) DNoteFor details about the full Network specifications, see the Network User’s Guide. 1See the Computer Requirements chart on page 13

Index139EEAADF (automatic document feeder) ...29Answering machine (TAD) ...44connecting ...

140FFax codeschanging ...48Remote Activation Code ... 39, 46, 47Remote Deactivation Code ...

141EOOne touchchanging ...54setting up ...52using ...

General information717 LCD (Liquid Crystal Display)Displays messages on the screen to help you set up and use your machine.Also, you can adjust the an

142TTAD (telephone answering device), external ... 36, 44connecting ...

Visit us on the World Wide Webhttp://www.brother.com/This machine is approved for use in the country of purchase only. Local Brother companies or thei

Chapter 18Basic Operations 1The following steps show how to change a setting in the machine. In this example the Mode Timer setting is changed from 2

General information91Beeper Volume 1When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a

102Loading paper and other print media2Note(MFC-J6710DW only)For Tray #2, see Loading paper in paper tray #2 (MFC-J6710DW only) on page 13. Loading pa

Loading paper112b Open the output paper tray cover (1). c With both hands, gently press and slide the paper length guide (1) and then the paper side g

If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-J6510DW and MFC-J6710DW (Circle y

Chapter 212NoteWhen you put Photo L size into the paper tray, you need to release the hinges on both sides of the output paper tray cover, and push th

Loading paper132i While holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap (2). NoteBef

Chapter 214b Open the paper tray cover (1). c Using both hands, gently press and slide the paper length guide (1) and then the paper side guides (2) t

Loading paper152NoteBe careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. g Close the pap

Chapter 216l Close the output paper tray cover and slowly push the paper tray into the machine. m Pull out the paper support (1) until it clicks and u

Loading paper172Loading paper in the manual feed slot 2You can load special print media one at a time into this slot. Use the manual feed slot to prin

Chapter 218d Using both hands gently adjust the manual feed slot paper guides to fit the paper. Note• DO NOT press the paper guides too tightly agains

Loading paper192Loading envelopes and postcards 2About envelopes 2 Use envelopes that weigh between 80 to 95 g/m2. Some envelopes need margin settin

Chapter 220b Put envelopes or postcards in the paper tray with the address side down and the leading edge (top of the envelopes) in first. Using both

Loading paper212Printable area 2The printable area depends on the settings in the application you are using. The figures below show the unprintable ar

iUser's Guides and where do I find it?Which manual? What's in it? Where is it?Safety and Legal Read this Guide first. Please read the Safety

Chapter 222Paper settings 2Paper Size and Type (MFC-J6510DW) 2Paper Type 2To get the best print quality, set the machine for the type of paper you are

Loading paper232Paper Size and Type (MFC-J6710DW) 2To get the best print quality, set the machine for the type of paper you are using.You can use seve

Chapter 224Tray use in Fax mode (MFC-J6710DW only) 2You can change the default tray the machine will use for printing received faxes.Auto Select will

Loading paper252Acceptable paper and other print media2The print quality can be affected by the type of paper you use in the machine.To get the best p

Chapter 226Handling and using print media 2 Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, di

Loading paper272Choosing the right print media 2Paper type and size for each operation 21Manual Feed Slot onlyPaper Type Paper Size UsageFax CopyPhoto

Chapter 228Paper capacity of the paper trays 21Up to 250 sheets of 80 g/m2paper.Paper weight and thickness 21BP71 (260 g/m2) paper is especially desig

2933How to load documents3You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.Using the ADF

Chapter 330Using the scanner glass 3You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.Document Sizes Supported

Loading documents313Scannable area 3The scannable area depends on the settings in the application you are using. The figures below show unscannable ar

iiTable of Contents (BASIC USER’S GUIDE)1 General information 1Using the documentation ...

324How to send a fax 4The following steps show how to send a fax.a When you want to send a fax, or change fax send or receive settings, press the (FAX

Sending a fax334d Enter the fax number.Using the dial padUsing the Phone Book Phone BookUsing call history Outgoing Call  Caller ID hist.NoteYou ca

Chapter 434How to preview an outgoing fax 4You can preview a fax message before you send it. You must set the Real Time Transmission and Polling RX to

Sending a fax354a Press Menu.b Press a or b to choose Fax.Press OK.c Press a or b to choose Report Setting.Press OK.d Press a or b to choose XMIT Repo

365Receive Modes 5You must choose a receive mode depending on the external devices and telephone services you have on your line.Choose the Receive Mod

Receiving a fax375Using Receive Modes 5Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before us

Chapter 538Receive Mode settings 5Ring Delay 5The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.

Receiving a fax395Fax Detect 5If Fax Detect is On: 5The machine receives a fax call automatically, even if you answer the call. When you see Receiving

Chapter 540Using Fax Preview 5When you receive a fax, you will see the pop-up message on the LCD. (For example: New Fax(es): 02)a Press Fax Preview.Yo

4166Voice operations 6Tone or Pulse 6If you have a Pulse dialling service, but need to send tone signals (for example, for telephone banking), follow

iii4 Sending a fax 32How to send a fax...32Stop faxing...

Chapter 642Setting the Caller ID to On 6If you have Caller ID on your line, then this function should be set to On to display the caller's teleph

Telephone and external devices436NoteIf you choose On, the machine dials a prefix number before the fax number you dial only when Tel/R is pressed. If

Chapter 644Connecting an external TAD (telephone answering device)6You may choose to connect an external answering device. However, when you have an e

Telephone and external devices456Multi-line connections (PBX) 6We suggest you ask the company who installed your PBX to connect your machine. If you h

Chapter 646Operation from external and extension telephones 6If you answer a fax call on an extension or an external telephone, you can make your mach

Telephone and external devices476Inadvisable connection of extension sockets (Fig. 1.) 61 Extension socket2 Master socket3 Incoming lineRecommended c

Chapter 648Changing the remote codes 6If you want to use Remote Activation, you have to turn on the remote codes. The preset Remote Activation Code is

4977How to dial 7Manual dialling 7Press all of the digits of the fax or telephone number. One Touch Dialling 7Your machine has 8 One Touch keys where

Chapter 750Search 7You can search for names you have stored in the One Touch and Speed Dial memory. a Press (Phone Book).You can also choose Phone Boo

Dialling and storing numbers517Additional Dialling Operations7Outgoing Call history 7The last 30 numbers you sent a fax to will be stored in the outgo

iv7 Dialling and storing numbers 49How to dial ...

Chapter 752d Press Stop/Exit.NoteYou can print the Caller ID list.(See How to print a report in chapter 6 of the Advanced User’s Guide.) Storing numb

Dialling and storing numbers537b Do one of the following: Enter the name (up to 16 characters) using the dial pad.Press OK. (To help you enter letter

Chapter 754Changing One Touch or Speed Dial names or numbers 7You can change a One Touch or Speed Dial name or number that has already been stored.a P

5588How to copy 8The following steps show the basic copy operation. For details about each option, see the Advanced User’s Guide.a Make sure you are i

Chapter 856 Stack/Sort Density Ink Save Mode Thin Paper Copy Skew Adjustment Book Copy Watermark Copy Duplex Copy Set New Default Factory Re

5799PhotoCapture Center™ operations9Even if your machine is not connected to your computer, you can print photos directly from digital camera media or

Chapter 958Getting started 9Firmly put a memory card or USB Flash memory drive into the correct slot. 1 USB Flash memory drive IMPORTANTThe USB direct

Printing photos from a memory card or USB Flash memory drive599IMPORTANTDO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damag

Chapter 960Print Images 9View Photos 9You can preview your photos on the LCD before you print them. If your photos are large files there may be a dela

Printing photos from a memory card or USB Flash memory drive619How to scan to a memory card or USB Flash memory drive9You can scan monochrome and colo

vA Routine maintenance 66Replacing the ink cartridges ...66Cleaning and c

Chapter 962i Do one of the following: To change the file name, go to step j. Press Mono Start or Colour Start to start scanning without changing add

631010Printing a document 10The machine can receive data from your computer and print it. To print from a computer, install the printer driver.(See Pr

6411Scanning a document 11There are several ways to scan documents. You can use the SCAN key on the machine or the scanner drivers on your computer.a

How to scan to a computer6511Scanning using a scanner driver11For more information, see Scanning a document using the TWAIN driver or Scanning a docum

66AReplacing the ink cartridgesAYour machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each

Routine maintenance67Ad Turn the green release lever on the orange protective packing (1) clockwise until it clicks to release the vacuum seal. Then r

68IMPORTANT• DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not

Routine maintenance69ANoteIn addition to cleaning the glass strip with a non-flammable glass cleaner, run your finger tip over the glass strip to see

70Checking the print quality AIf faded or streaked colours and text appear on your output, some of the nozzles may be clogged. You can check this by p

Routine maintenance71AChecking the print alignment AYou may need to adjust the print alignment after transporting the machine, if your printed text be

viTable of Contents (ADVANCED USER’S GUIDE)The Advanced User's Guide explains the following features and operations.You can view the Advanced Use

72BError and Maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this ha

Troubleshooting73BBT Call Sign On(U.K. only)BT Call Sign is set to ON. You cannot change the Receive Mode from Manual to another mode.Set BT Call Sign

74Hub is Unusable. A Hub or USB Flash memory drive with Hub has been connected to the USB direct interface.A Hub or USB Flash memory drive with Hub ar

Troubleshooting75BNo Ink CartridgeAn ink cartridge is not installed correctly.Take out the new ink cartridge and re-install it slowly until it clicks.

76Out of Memory The machine's memory is full. Copy operation in progressPress Stop/Exit and wait until the other operations in progress finish an

Troubleshooting77BPaper Jam [Rear] Paper is jammed in the machine. Remove the jammed paper by following the steps in Paper is jammed at the back of th

78Wrong Paper Size The Paper Size setting does not match the size of paper in the tray. Or, you did not set the paper guides in the tray to the indica

Troubleshooting79BError animations display BError animations display step-by-step instructions when paper gets jammed. You can read the steps at your

80Transferring the Fax Journal report to another fax machineBIf you have not set up your Station ID, you cannot enter fax transfer mode. (See Enter pe

Troubleshooting81BDocument is jammed inside the ADF unitBa Take out any paper from the ADF that is not jammed.b Lift the document cover.c Pull the jam

111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.Symbols and c

82d Lift the Jam Clear flap, and remove the jammed paper. e Put the paper tray firmly back in the machine. NoteMake sure you pull out the paper suppor

Troubleshooting83Bd Close the Jam Clear Cover. Make sure the cover is closed correctly. e Re-connect the power cord.Paper is jammed at the front and b

84d Lift the flap, and remove the jammed paper.(With trays removed, go to step e.) e Open the Jam Clear Cover (1) at the back of the machine. f Pull t

Troubleshooting85Bi Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position.Make sure

86Additional paper jam clear operationsBa Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open p

Troubleshooting87Bf Re-connect the power cord.The paper you placed in the manual feed slot will be fed through the machine and ejected. g Using both h

88Troubleshooting BIf you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.Most problems can be

Troubleshooting89BThe machine prints blank pages. Clean the print head. (See Cleaning the print head on page 69.)Make sure you are using Brother Origi

90Machine feeds multiple pages. Make sure the paper is loaded correctly in the paper tray. (See Loading paper and other print media on page 10.)Load o

Troubleshooting91BTelephone Line or ConnectionsDifficulty SuggestionsDialling does not work. (No dial tone)Make sure the machine is plugged in and tur