Brother FAX-1360 User's Guide Page 79
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- Table of contents
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65
B
Troubleshooting B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made
from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
You can solve most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com
.
If you are having difficulty with your machine B
Printing B
Troubleshooting and Routine
Maintenance
B
Difficulty Suggestions
No printout Check that the machine is plugged in and that the On/Off key is on.
The ink cartridge is empty. (See Replacing the ink cartridge on page 74.)
Check to see if the LCD is showing an error message. (See Error
messages on page 68.)
Poor printing quality Check the print quality. (See Checking the print quality on page 79.)
Make sure that your ink cartridge is fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed. (Cartridges
stay usable for up to two years if kept in their original packaging.)
The ink cartridge was in your machine over six months.
The ink cartridge may not have been stored properly before use.
The recommended environment for your machine is between 68° F to 91° F (20°
C to 33° C).
White horizontal lines appear in
text or graphics.
Clean the print head. (See Cleaning the print head on page 78.)
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 78.)
Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment on page 80.)
Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide
is adjusted correctly. (See How to load paper on page 8.)
Make sure the Lower Jam Clear Cover is set properly.
Smudged stain at the top center of
the printed page.
Make sure the paper is not too thick or curled. (See Handling and using plain
paper on page 6.)
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer
platen on page 77.)
Make sure you are using the paper support flap. (See How to load
paper on page 8.)
- USER’S GUIDE 1
- Brother numbers 3
- (USA and Canada) 5
- (USA only) 6
- LIMITED WARRANTY 8
- Table of Contents 9
- Section II Fax 10
- 9 Remote fax options 40 11
- Section III Copy 12
- Section IV Appendixes 13
- D Specifications 91 14
- E Glossary 96 14
- F Index 99 14
- General I 15
- General Information 1 16
- Control panel overview 1 17
- Loading documents and paper 2 19
- Handling and using 20
- Choosing the right media 2 21
- Loading paper 2 22
- Loading documents and paper 23
- Printable Area 2 24
- General setup 3 25
- Mode Timer 3 26
- Paper settings 3 26
- Volume Settings 3 26
- Speaker Volume 3 27
- Handset Volume 3 27
- Choosing the Handset 27
- Volume (For Volume Amplify) 3 27
- Automatic Daylight 28
- Savings Time 28
- LCD display 3 28
- Security features 4 29
- Turning TX Lock on/off 4 30
- Section II 31
- Sending a fax 5 32
- Additional sending 33
- Changing Fax Resolution 5 34
- Dual access 5 34
- Real time transmission 5 34
- Overseas Mode 5 35
- Delayed Faxing 5 35
- Delayed Batch Transmission 5 35
- Chapter 5 36
- Receiving a Fax 6 37
- Using receive modes 6 38
- Receive mode settings 6 38
- F/T Ring Time 39
- (Fax/Tel mode only) 6 39
- Easy Receive 6 39
- Additional receiving 40
- Voice Operations 7 41
- Telephone services 7 42
- Caller ID 7 44
- Connecting an external 45
- TAD (telephone 45
- Recording an outgoing 46
- Special line considerations 7 46
- TAD and two-line telephone 7 47
- External and extension 48
- Telephone answer code 7 49
- Changing the remote codes 7 49
- Dialing and storing numbers 8 50
- Storing numbers 8 51
- Storing One-Touch Dial 52
- Storing Speed-Dial numbers 8 52
- Changing One-Touch and 52
- Speed-Dial numbers 8 52
- Setting up Groups for 53
- Dialing access codes and 53
- Remote fax options 9 54
- Fax Storage 9 55
- Changing Remote Fax 55
- Remote Retrieval 9 56
- Retrieving fax messages 9 57
- Changing your Fax 57
- Forwarding number 9 57
- Remote fax commands 9 58
- Printing Reports 10 59
- Reports 10 60
- Polling 11 61
- Polled transmit 11 62
- Copy III 63
- Making copies 12 64
- Copy options 12 65
- Enlarging or reducing the 66
- Making N in 1 copies 12 67
- Adjusting Brightness and 68
- Contrast 12 68
- Paper options 12 68
- Appendixes IV 69
- Safety and Legal A 70
- To use the machine safely A 71
- Safety and Legal 73
- Trademarks A 78
- Troubleshooting and Routine 79
- Maintenance 79
- Printing Received Faxes B 80
- Phone Line or Connections B 80
- Receiving Faxes B 80
- Sending Faxes B 81
- Handling Incoming Calls B 81
- Menu Setting Difficulty B 81
- Error messages B 82
- Journal report B 84
- Document jam B 85
- Printer jam or paper jam B 86
- Dial Tone B 87
- Phone line interference B 87
- Routine maintenance B 88
- Cleaning the outside of the 90
- Cleaning the scanner B 91
- Cleaning the machine printer 91
- Cleaning the paper pick-up 92
- Cleaning the print head B 92
- Checking the print quality B 93
- Checking the ink volume B 94
- Machine Information B 95
- Packing and shipping 95
- Menu and Features C 97
- Menu keys C 98
- Menu Table C 99
- Menu and Features 101
- Entering Text C 104
- Specifications D 105
- Print media D 106
- Specifications 107
- Consumable items D 109
- Glossary E 110
- Glossary 111
- (Canada only) 117
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